Zen Xtra Issues - Ret

Sorry about the earlier posts, the forum seems to be playing up on my system:
I have had a Zen Xtra 60 for the past 3 months and I have found it to be less reliable than the Jukebox 3 that I used to have. The issues I have seen are:
. The player starting itself up with no effort, ie its left in a pocket of my coat and it will boot itself up and start playing. Sometimes I can have control of the player but other times I will see or both of the screen lighting up blue with no writing or the OS locking up necessitating the battery being removed and reinserted.
2. More seriously, the player will reboot during a track playing back. Usually happens while I am walking, the sound cuts out and I get the starup screen, the sound will play again but at a previous point (when i first booted the player)
I am using the latest firmware.
Regards
Mark

If you've tried the latest firwmare, a reset and a disk cleanup, and it still is behaving strangely you ought to contact Creative Support.

Similar Messages

Nomad Jukebox Zen Xtra Issue

I have been having the headphone jack issue listed in other threads and wanted to know what my options were. I purchased this player in July of 2005. When I try to create a service request, it will not allow me to do so. Am I stuck having to buy a new player, or can I get this player repaired for a fee? Thanks.

It can be fixed yourself, if its the probelm with the headphone jack failing in one ear. however its not exactly easy.
I fixed my dodgy jack by making a small L shaped piece out of some wire, then soldered that onto the top of headphone jack, before attaching it to
the conector on the main circuit board.
?The copper ribbon pictured below is what powers the backlight, damage that too much and the backlight will no longer work.
As you can see on the picture below theres not alot of space, and i caught the ribbon a little ( the backlight still works )
?Also the solder joint at the base is far from perfect ( due to the lack of space) but it works.
To further re-inforce the joint/jack some glue ( hot melt glue gun glue) was placed around the jack, and soldered mess to re-inforce it.
During soldering and glueing an old headphone jack was in the socket to prevent it from being blocked by solder/semi motlen plastic or glue.
Another option would be to buy a broaken zen xtra with a hard dri've fault, from eabay and transplant the main circuit board.

Creative Zen Xtra - Issues with file transfers

Hi, I've had my Zen Xtra for about 4 or 5 months now. It's been fine up until recently. When I start Nomad Explorer, it would only allow me to transfer maybe 3 or 4 albums before producing an error message along the lines of "This operation cannot continue due to an unknown error". Gradually, the number of albums would decrease until, last night it wouldn't even let me transfer a single file.
So I restarted my computer which normally helps, but when I plugged in the player this time nothing happened. The screen on the player lit up but instead of displaying the little icon that shows it's plugged in, nothing happened. In Nomad Explorer it merely shows "Not Connected" and in Media Source it doesn't even show up.
I deleted and reinstalled all of the drivers, software and that hasn't helped. Has anyone else had a similar experience? Thanks for any help, Matt.

Have you tried a disk cleanup? See the FAQ Part post.
These file transfer issues are indicati've of USB problems, but there's a link in the FAQ Part post with lots of information about troubleshooting connection problems.

Zen Xtra MTP Issues

Ok so im having the well known MTP/WMP problems, have spent hours going through the forums looking for solutions to this problem, yes i tried the XP route with very little success because i have an XP system with sp3 (called around cannot find anyone with an sp2 system) and after much frustration and dissapointment i came up with an idea.
Is it possible to make an image file of a fully functional Zen Xtra hard drive and burn it onto a freshly formated hard drive?
I realize that the whole copyright BS will come up but im very upset with the way Creative has handled this issue, Im not looking for your music files i just want to be able to use the machine that I payed good money for!
I have an original Zen Xtra with a 30 GB HD, furthermore ( i hope Creative staff reads this ) if i have no choice but to go out and buy a new mp3 player, guess what im not buying? Yes! IM NOT BUYING ANOTHER CREATIVE EVER IN MY LIFE! Thanks for the poor customer service Creative.

deejaydak wrote:
I realize that the player will not read an ISO file, but you can burn an image (ISO, NRG, Etc) onto another hard dri've. I suspect that the problem is on the operating system that goes on the hard dri've because when i unistall the drivers windows detects the zen xtra and install the drivers, windows reads the firmware on the motherboard, when i try to reinstall/update the firmware it says the xtra is not connected.Look as a Creative customer, i believe that Creative should look into a fix for its customers, telling your customers to find a system with XP SP2 & WMP0 is absurd, windows will automatically update itself, everyone tells people?to update their software why would you tell us to backtrack to something that may be hard to find at this point in time? Please stop reffering us to someone else, we are YOUR customers help us out!!!!!
I don't disagree with you but if you want that player to work you need Xp & at least Sp2(3 may be ok) but WMP0 is necessary as WMP prevents the firmware file from seeing the player.Did you uninstall WMP as per Microsofts instructions? http://www.microsoft.com/windows/win...tallation.mspx

Nomad Zen Xtra - 60G - Major Issues

I bought the Zen Xtra for my husband for his b-day last April (2004). Over the summer the Zen Xtra worked well and transfer of 307 tracks of songs was successful. Then, in the fall we decided to try setting up playlists through the Creative MediaSource software. Since then we have had numerous problems with the machine. First of all, when trying to create a playlist, the Xtra froze. We've since gone through the motions of (a) upgrading all the software/firmware we could and (b) rebooted and done a disk cleanup.
Unfortunately this has NOT solved our problem. Yes - we are now able to use the Zen Xtra for listening to the tracks we already have on the machine, but everytime we connect it to the computer and try to either add new tracks, (We aren't even able to do an AudioSync! The error we get is :"Unable to read file. File may be in use, missing or corrupted". Of course this is not the case because we are able to listen to the song from the Zen Xtra.) listen to a track (through the xtra on the computer), (the error we get here is : "Unable to playback current track. The audo device may not be available or the file may be missing or corruped.") or try to create a playlist (The error here is: The operation failed. Ensure player is properly connected before trying again.")
In each of these cases, the Zen Xtra freezes up and we have to go through the whole process again just to get the stupid thing to play songs so we can listen to them. We are very disappointed that we are not able to use the Zen Xtra to its full capablities. What are we missing? How can we get it to work as it's is supposed to through the software on the computer?

Thanks Cat for the info. I've managed to get all my files from the Xtra over to my PC.
I am still experiencing the following by the Zen Xtra:
A) if the machine is shut off for longer than a day, it takes from 25-30mins to turn on. It gets "stuck" at the EAX screen
B) I am still unable to create a playlist on through the Media Centre. Everytime I try, it says that the Zen Xtra is not connected and then my Zen gets "stuck" forcing me to do a manual reboot of it.
I believe this to be a software problem, but that's not to say that I'm not totally disappointed that I'm unable to use my Zen to its full potential. (And manually rebooting and/or waiting for 25-30min to listen to my Zen isn't fun either.) Does this SOUND like a simple software issue or is it more? (Remember my warranty will run out soon)
If it IS a software issue is there any OTHER software out there that I would be able to use to appreciate my Zen to its fullest?
Thanks again.J

Nomad Jukebox Zen Xtra Firmware Update Issue

My player does not get recognized after attempting to update firmware (ZenXtraP4SAudible_PCFW_LB_2_0_03.exe) according to website instructions.
When turned on the player displays "Firmware Problem" for a fraction of a second, then it goes into Rescue Mode v., Boot v.4, HW v0.0., 4 items in the menu ( Clean Up; 2 Format All; 3 Reload OS; 4 Reboot)
This is my setup:
Kernel version: Microsoft Windows XP, Multiprocessor Free
Product type: Professional
Product version: 5.
Service pack: 3
Kernel build number: 2600
IE version: 8.0000
System root: C:\WINDOWS
Processors: 2
Processor speed: 2.6 GHz
Processor type: AMD Athlon(tm) 7750 Dual-Core Processor
Physical memory: 3072 MB
Video driver: ATI Radeon HD 4800 Series
Relevant Applications:
Creative Jukebox Driver
Creative MediaSource
Creative NOMAD Jukebox Zen Xtra
Windows Media Format Runtime
Windows Media Player 0
Please advise, thanks in advance,

Problem solved!
I did not follow the link you provided, thanks for the suggestion anyway. I read in another post that you advised to disable the device in Device Manager, although I took a different route. This is what I did after enabling Mediasource DETECTOR
. Completely uninstall Windows Media Player , revert to WMP 0, inlcuding the Runtime
2. Reboot the PC
2. Once rebooted connect the player to the PC
3. right click MY COMPUTER->MANAGE->DEVICE MANAGER
4. Under Windows Portable Devices right click NOMAD JUKEBOX ZEN XTRA, then select Update Drivers
5. Navigate to "C:\Program Files\Creative\Jukebox 3 Drivers" to select the driver, OK all the windows
6. Run ZenXtraP4SAudible_PCFW_LB_2_0_03.exe with the player connected
7. I was prompted if I wanted to replace the Firmware with the same version (2.0.03) I said yes... within seconds the player came back to normal.
I hope that the above can help people in my same situation. The culprit seems to be WMP and all the hidden software installed with it. Freakin Microsoft!
Final question. Now that the firmware has been updated, am I safe by installing WMP ?
Thanks!

Issues with Zen Xtra (30GB) PlaysForSure firmw

Apologies if this subject has been covered, but I haven't found any coverage of the particular problems I have with the firmware upgrade (2.0.03).
My main beef is to do with the compatibility with the firmware upgrade and Creative MediaSource. Before I installed the firmware upgrade, along with the drivers and necessary software updates, I was extremely happy with the way MediaSource worked with my Zen Xtra. When I wanted to listen to music through my computer (often), I would simply plug in my player, and using MediaSource, I could navigate through my player's library with ease. It meant it wasn't necessary for me to store music on my computer's hard dri've. Now, while it is still possible to listen to the music on my player using MediaSource, the music library window doesn't feature the Artist/Album/Genre windows for easy navigation (Added to this, due to the way I backed my music up when installing the new firmware, my music is all in Artist/Album folders, making it even more of a nuisance to use).
I know it is the firmware making it do this, because with my friend's Zen Xtra which doesn't have the firmware upgrade, the old style navigation still applied. As it does with my PC Music Library (a function I don't use).
Also, the firmware seems to have made my player much slower and less responsi've, and (this may just be paranoia) the shuffle mode seems much less effecti've.
I wish I could just go back to the way things were, but of course, I can't, because for some reason Creative have made it impossible to revert to the previous firmware!
Can anyone help?

Sounds like an incompatibility with the card, which is surprising as NEC cards are usually no problem. There are various things to try as mentioned in the FAQ post (search on "connection problems") but I think you need to focus on making sure you have the latest drivers for the card, as well as the player itself.

Zen xtra 30gb battery issue and question about headpho

frist thing is that my zen xtra 30gb is having a minor problem concerning its battery. when i charge it, the meter doesnt fill up, however when i unplug it, the correct amout on the power meter is there. what can i do about this.
second, im supposed to be getting the sony fontopia ex7 within the next few weeks, what would be the best recommendation for eq settings.
if anyone can help, it would be gladly appreciated.

Whenever you get strange behaviour run a disk cleanup. To run a Disk Cleanup you need to access the Rescue Mode. To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.
If that doesn't help, you might also want to download and install the latest firmware update from Nomadworld.com downloads. Make sure to follow the instructions on the download page about how to upgrade.
If that doesn't help, then flatten the battery through normal use and recharge it fully before using it again (a full recharge takes at most about 4 hours). Do this a couple of times. Sometimes the indicators get "uneducated" and this is supposed to re-educate them.

Creative MediaSource/Zen Xtra/Vista Is

I have had?a Zen Xtra for a couple of years, I recently got a new computer which has Vista Installed. After going through the nutroll that was downloading MediaSource for Vista and updating the firmware to be Play-for-sure, etc... everything seemed to work together. Except for one issue that I cannot figure out;
When I operated on Windows XP and I linked my Player to the computer I would see all my songs listed on the screen. Now on Vista I see folders of the albums as opposed to all the tracks listed. This is making creating playlists much harder, searches slower and general management of 6400 songs more difficult than it should be.
There has to be a way to be able to see all the tracks listed without folders, I am sure I am not the first. Has anyone here cracked the code on this yet?
Thanks for any help I can get.

To get it working with Vista you need to update the firmware to the latest ( last ?) version or one that starts with a number 2.something.
to do this you need:
a P.C running windows XP
and on that XP PC you MUST make sure that:
you have removed/rolled back windows media player
removed/rolled back windows media player runtime
even if you dont think any parts of WMP are there, check in add/remove programmes.
before starting the firmware update make sure that the battery is fully charged and the player is conecte dot the power suply/mains charger.

Nomad Jukebox Zen Xtra stops working with XP following Windows Media Player 11 Beta Installat

Yesterday I was very pleased to find that my Creative Zen Xtra (model DAP-HD00) portable media player is a PlaysForSure capable device. Creative Labs, on November 9, 2005, released the Creative Zen Xtra PlaysForSure Firmware v2.0.03. I installed this firmware (I had to install the Creative ZenJukebox Driver v.30.03 first to get Windows to recognize the device). Once the firmware was upgraded, Windows began recognizing the Zen Xtra as a MTP device and life was good. I was able to synchronize it with both Napster To Go and Windows Media Player 0.
After this, I went ahead and installed Windows Media Player Beta, which I just downloaded yesterday as well.
From a functional standpoint, WMP seems to run just fine. However, when I connected the Creative Zen Xtra (with its PlaysForSure firmware), Windows redetected the hardware. It first showed "Creative Jukebox Zen Xtra" in the tooltip, followed by "MTP Device" in the new hardware tooltip. Finally, Windows announced that there was a problem installing my new hardware and that it may not work properly.
Sure enough, when I went into Device Manager, my Zen Xtra was showing as an MTP Device with an exclamation point on it. More specifically, it specified the status of, "This device cannot start (Code 0)."
Prior to the installation of Windows Media Player, the Creative Zen Xtra showed in device manager with the following characteristics under the heading "Windows Portable Devices":
Name: NOMAD Jukebox Zen XtraDriver Version: 5.2.0.0 dated 8/30/2004Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.3802.3802 built by dnsrv(bld4act)
Windows Media Player changed this to the following (the device now shows up under "Portable Devices"):
Name: MTP DeviceDriver Version: 5.2.5326.4762 dated 2/22/2006Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.5358.4827 (WMP_.060509-2009)C:\Windows\system32\DRIVERS\wudfrd.sys - v6.0.5348.0(winmain(wmbla).0604-339)
The file wudfrd.sys is NOT digitally signed in this case.
As of now, my Zen Xtra is completely unusable on this system, and I need to sync it with my laptop for the time being, which still has WMP 0 installed on it.
Is this a bug with WMP beta? Is it a problem with my firmware? Since this is PlaysForSure compliant firmware, and it worked flawlessly with Napster and WMP 0 (before the MTP driver was updated), it would seem to be a WMP beta issue. I'd like to hear more official confirmation on the subject, however.
Some general details about my system are:
Microsoft Windows XP Professional with Service Pack 2Verified GENUINE Microsoft operating system using Genuine Advantage ValidationIntel Pentium 4 CPU 3.2 GHz, Hyper-Threaded processor2.00 GB RAM
Windows Media Player Version: .0.5358.4827Napster Version: 3.6.0.7 (US)
Any recommendations? Fixes? Some have suggested rolling back the WMP installation, but I would like to consider this option only as an absolute last resort.
Best regards,Matt

Ok, this worked out accidentally - but happily
I first installed the driver - not the media source - but the driver for the device.
After that the windows device manager yellow sign disappeared - apparently the device driver was registered by windows.
Then I Installed Mediasource 5 - the installation went thru fine.
Does anyone have any recommended updates to install, please also advise what benefits.
Thanks.

Zen Xtra Nomad Jukebox suddenly not recognized by Windows XP Netbook

I'm desperately struggling to get my Creative Zen Xtra Nomad Jukebox MP3 player (version .03.02) to be recognized by my computer. (My background is I'm about 4 hours south of my home, temporarily helping my exwife who is slowly dyiing of cancer... [URL"http://www.youtube.com/watch?v=wA67hNO3H4"]http://www.youtube.com/watch?v=wA67hNO3H4[/url] I have two laptops with me, one with XP (and the other rarely used here with Vista.) My main computer, a Dell Desktop running XP, is back at home with most everything else as I live out of a suitcase and do the best I can.... 'nuf said for my situation)
About 3 weeks ago, I hooked my Creative mp3 player up to my MSI netbook, (windows xp and recently updated with all microsoft updates) and noted that the MP3 player was not being recognized by the computer. When plugged into the USB, my computer gave a 'chirp' and would look for hardware for the player, but ultimately it couldn't find it. The DEVICE page of the SYSTEM menu had the Jukebox listed with the nefarious yellow question mark. Though I don't have a CD drive on this computer, I had a portable drive with most of my software with previousl loaded software archived there, including the installation disc for my MP3 player; but none of the drivers or software that I loaded would make a difference. I download all sorts of drivers & firmware updates from the CREATIVE web site, nothing changed. I would remove all the creative software, reload, reload software, hook up the MP3 player, and.... it would recognize the Nomad player but have no way to incorporate drivers for it's use. Even as I directed it to the original 'CD' copied onto my netbook's desktop, my Windows XP with service pack 3 just couldn't do more than let me know that it couldn't quite recognize the player other than identifying what it was.. I could uninstall the device, the drivers; all to no avail.
My incorrect guess at the time was that something internal to the mp3 player was broken and though I was lucky that it still worked as a player without any issues, I just had no way to access the 30Gb of books & lectures. Nor would the Creative Media Source work with it, as it felt that the player was not even hooked up to the computer. So,I bought a new 'used' identical model on ebay, except that the seller had upgraded the firmware and the harddrive. Once I got the new player, it's too, would not be recognized by my MSI netbook. (though it works on the laptop I have running vista).
Last week I gratefully went home for one day to check my mail and attend to a few matters, and upon hooking my original MP3 player to my main desktop, my original MP3 player immedately docked to my computer and was working as it always had?
Now, atleast, I knew the MP3. player was working and functionally intact, and the challenge was completely computer software issues on my netbook, possibly due to some service pack upgrade or the sort.
I've spent several hours, reviewing all sorts of fixes and maneuvers; from blogs and tech support pages, though none made any difference as I changed various settings or softwares on my netbook. I saw lots about Vista not supporting my old firmware (which isn't an issue as my Netbook is XP.. I also saw that Windows Media player might have been the problem, and reverted to WMP 9, then to 0, though stlll no change.
I have never turned to a tech support board before, but I'm very much in need of assistance right now. Please, if you think you can guide me, I would appreciate it.
~Stuart

Thanks for the reply. I sure wish I had a better understanding of this. I will request one more piece of invaluable knowledge from you! My old zen & windows xp computer hum in awesome performance again. Unfortunately, since I thought my old zen was broken, I'm now with this new beast, with the updated firmware 2.0.03. From what I previously read on Boards and Forum pages, this device shouldn't be connected to my XP computer while I'm still using my OLD zen with old firmware. As you mention in the above note, I connect this 'new' Zen to my Vista computer, & it immedately goes into docking mode. I tried loading the newest firmware available for my device (though it doesn't list vista as compatable), and of course, when the mediasource version 3.30.2 loads, it doesn't have a clue that my zen is connected. Only WMP version seems to pay attention, which may not be that bad. But once I was up & running in WMP, I couldn''t seem to create playlists and or even clearly get it to load the Audio Lectures that I have onto it. So, Wise, All Knowing CREATIVE Wizard, any suggestions what I do? Delete WMP? I will hope never to bother you again, once this is solved!!!
But I am tremendously grateful for the assistance. I only spent about an hour in WMP accomplishing nothing, before I realized I should just turn to you, admit my defeat, and hope for insight and practical advice!!!!!
Thanks!!!
~Stuart

Windows XP driver problem - Nomad Zen Xtra and Zen To

I have both a Nomad Zen Xtra 60GB and a Zen Touch 20GB, both of which were working fine with my Windows XP Pro SP2 computer until a couple of days ago. I had recently put firmware 2.0.03 onto the Zen Xtra, and was using the drag-and-drop method in Windows Explorer to copy loads of albums across to it from my music folder. It seems I might have tried to copy too much over at one go, because eventually the file copying just stopped, and I had to unplug the Zen Xtra from the PC to abandon the copy process. Since then, neither Zen device has been properly recognised by any of my PCs. When I plug the Zen Xtra into?a USB port, Windows brings up the messages: "Found new hardware: Nomad Jukebox Zen Xtra" and "Found new hardware: MTP device", then brings up the Found New Hardware Wizard, even though firmware 2.0.03 is supposed to provide "seamless support with any computer running Microsoft? Windows Media? Player 0 and Windows? XP - no drivers or software needed" (I have WMP0.00.00.4036 installed). The Zen Xtra's display does not show the "docked" icon except when plugged into my laptop (running XP Home Edition)... but even on the laptop Windows still asks for a driver, which it then fails to install properly. When I plug my Zen Touch into my PC, it detects that an MTP device has been connected, but Windows Media Player doesn't list it under the Sync tab, and when I try to install the "Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players", the installer complains that "Setup could not detect any portable device on your system... please ensure that Zen Touch PlaysForSure Firmware is properly installed". The device's firmware version is 2..0, and as I have already said, both this and the Zen Xtra were working fine with my PC up until a couple of days ago. Additionally, the "docked" icon?no longer appears?on the Zen Touch's display when plugged into the PC. I have made the registry change suggested in Creative Knowledge Base Solution ID #9287, and my PC is up-to-date with Windows Hotfixes. I've also tried uninstalling all Creative programs and reinstalling them one at a time, but I can not get my PC to correctly work with the Zen devices anymore. Any suggestions? Also, is there some kind of Factory Reset that I can do to get my Zen Xtra back to an earlier firmware?

I had the same issue. My battery ran down during a sync, then I was unable to sync again.
The Zen is showing up fine in the device manager, but none of the software (Media Player, MediaSource) sees it.
Finally, after a day of trying new drivers, running cleanup, etc. I decided to go into the Zen's recovery menu. To get there, press and hold the Play button and press and hold the reset (use a paperclip) button while powering up.
Once there, select the first option in the menu to Clean up the system. I forgot what it's called and I'm in the middle of a sync now, so can't look.
Worked fine after that. Phew!
If your device is being detected fine, but cannot sync, try that and post here if it fixes it.
Tooner
evokefrank.googlepages.com

Nomad Jukebox Zen Xtra 30GB mp3 player - Windows Vista

I no longer have the disc that came with my player and can't seem to find drivers to get my PC to recognize the player. Downloads seem to be for older operating systems maybe because the player is so old. When I try to downlod them I get errors. Not sure if I have the right drivers. Can anyone find them? Model # DAP-HDOO

I'm trying to find a way to make sure my Zen still works if I upgrade my OS to W7 (I've got the 60Gb version). You don't say which OS you are using, but I think it is relevant. Everyone seems to have a problem with Vista, and I've only found one place where they said they can get it to work with W7, using Compatibility Mode.
There is also a lot of stuff about a conflict with Windows Media Player v. I don't know if that was ever resolved, but people were advised to roll WMP back to v0.
Creative have pulled the plug on support for these machines, although you can still get the latest firmware from there. I'm reluctant to try it in case my machine crashes halfway through.
This is the text of the posting I found about W7. Good luck!
Creative Zen Xtra
Microsoft have certainly made the compatibility mode powerful in Windows 7!
I could only get basic use from my Zen Xtra in Vista, using Real Media Player
to play tracks from the Zen Xtra, but in Windows 7 it works flawlessly.
Basically the driver for the Zen Xtra is incompatible with Windows 7. However,
if you download the XP driver and right click the installation file and select
the Troubleshoot Compatibility heading and use the recommended settings to
install the driver, then install the Creative Mediascource 5 for Vista, then
the plugin for the Zen Xtra for Mediascource (both install without compatibility
mode), you will get a warning that the driver is incompatible but ignore this and
restart the computer. I then started Mediascource software, noticed the Zen
Xtra listed, clicked on 'Playlist', and it loaded, no problem! Playback, no
problems, transfer to player, no problems!
I am NOT using the 'Play 4 Sure' firmware update either!
Also for those with the Audigy 2 or 4 sound cards, Creative have issued a
beta driver for Windows 7, I am using this without the previous distortion
that the default Windows driver gives. Everything is cool! This was my main
reason for not replacing XP as my main OS.

Nomad Jukebox Zen Xtra - Battery 3.6v vs. 3

Hey all - I'm looking to purchase a replacement battery for my 30g Nomad Jukebox Zen Xtra and I've found some cheap ones from ebay (such as this one). The question I have is this: my stock battery is 3.6v but this replacement (which has the same parts number) is rated at 3.7v - is this a problem? Will this damage my player?
Please let me know what issues this may cause and what successes/failures people have had with replacement batteries.
Thanks in advance!!!
Dale

I found the following discussion on PowerStream.com :
<A target=_blank><B>Q: What is the difference between the 3.6 volt and the 3.7 volt lithium-ion and lithium-polymer cells?</B>[/url]A. This quesiton has been on my mind for a few months. There is a lot of folklore out there about this. It confused me for two reasons. Firstly, I have never heard of a higher charge voltage for some cells and not others. Secondly, the 3.6 is just a rule-of-thumb average of the battery voltage anyway . The actual voltage varies between 4.2 volts and 3 (or 2.8) volts during the discharge. It doesn't have one voltage. You can't just put a meter on a cell and say "this one is a 3.6 volt cell" or "this one is a 3.7 volt cell."So I asked a friend who has a PhD in battery chemistry and has been designing, testing, and manufacturing lithium ion and li-poly cells for over 5 years. Here is his answer:<I>There is no difference between 3.6V and 3.7V cells. The reasons why people say 3.6V in one case and 3.7V in other cases are due to discharge rate. If you discharge your lithium ion cells with 0.2C rate, the middle point voltage of the cells is 3.7V. If you discharge your lithium ion cells with 2C rate, the middle point voltage of the cells is 3.6V or even lower. The middle point voltage of a lithium ion cells, including Polymer Lithium ion Cells, is between 3.6V and 3.7V, variable upon discharging rate.</I>In other words, it is mostly marketing hype. Now the modern cells tend to keep their voltage higher during discharge than the old ones, so a marketing person could easily say "this makes the average higher, so let's call it a 3.7 volt cell."But why stop there? Why not rate the voltage as the peak voltage and get the jump on everybody? "It's a 4.2 volt cell, demand nothing less!"So don't get caught up with the hype when selecting a batteryMessage Edited by RobertoV05 on 0--2006 2:37 AM

Nomad jukebox zen xtra driver for use with Vista 32 b

Hi,
I just registered in an attempt to find a solution to using my Nomad Jukebox Zen Xtra player with Windows Vista 32 bit operating system. Unfortunately, my old computer died and all was lost so when I purchased a new computer I naturally went with the most recent operating system, it never occured to me that my wonderful MP3 player would be considered obsolete (my various printers are all much older than my mp3 player and they all work just fine, my multiple?digital cameras too) anyway, I am running around in circles and I would not consider myself highly technical. I cannot download the latest creative firmware because without a driver my device is not recognized, and thus, creative will not complete the download since my device is not recognized...... when I go to microsoft to look for "nati've drivers" as suggested by Creative somewhere in the maze I have been stumbling through, the link I found in a search on Microsoft's website sends me to a creative labs link that...interestingly....no longer exists.... I sent an email to customer support, but they happily sent me a form letter stating that my warranty is out of date so they have no assistance to offer unless I pay for a half hour of their time in advance, and I find it odd that I should pay money to risk being told that they have chosen not to support this device, because if I pay money to hear that I will immediately hate this company, and I don't want to throw in the towel just yet, anyway, another option stated in the form letter was to use this forum, so I am trying really hard to state the circumstances of my dilemma in a fair and open way. It seems to me that with all the energy that was put into that form letter, they could have written a letter that would address this issue directly as I cannot fathome that I am the only one with this problem. So, per the suggestion of the form letter, I am here to ask if anyone knows of a solution to making a Nomad Jukebox Zen Xtra work with Windows Vista 32 bit operating system.....if there is none, then at least I will hear about it without paying Creative money to tell me so. If I should post my request to a different thread/topic area?on the forum, that information would be greatly appreciated too as I have never used a forum before and alot of the information on this site is more technical than I am used to. Thank you to anyone that can offer some guidance or a clear solution. Signed by a baffled Creative customer....Dani

Try reading this thread. I had the same problem and the solution worked for me. http://forums.creative.com/creativel...a&message.id=7?

Zen Xtra Issues - Ret

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