Zen Xtra nomad jukebox, harddisk probl

So my player finally crapped out on me for reasons unknown. It worked one day and then went kaput the next! I did a scandisk which did nothing but bring me back to the rescue mode menu v.3, Boot v.2 When I choose format all I get it showing "harddisk problems." I'm guessing there's nothing I can do about this, but I'm hoping I'm wrong. Is it possibly related to firmware? Any help would be obliged!

Yeah now you know it for the next time :P
But anyway you might consider buying a new HDD in your local shop or i-netshop. You just need a 2,5" laptop HDD. A least that worked for me Now I have an unique Zen Xtra. With 00Gigs

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Zen Xtra Nomad Jukebox suddenly not recognized by Windows XP Netbook

I'm desperately struggling to get my Creative Zen Xtra Nomad Jukebox MP3 player (version .03.02) to be recognized by my computer. (My background is I'm about 4 hours south of my home, temporarily helping my exwife who is slowly dyiing of cancer... [URL"http://www.youtube.com/watch?v=wA67hNO3H4"]http://www.youtube.com/watch?v=wA67hNO3H4[/url] I have two laptops with me, one with XP (and the other rarely used here with Vista.) My main computer, a Dell Desktop running XP, is back at home with most everything else as I live out of a suitcase and do the best I can.... 'nuf said for my situation)
About 3 weeks ago, I hooked my Creative mp3 player up to my MSI netbook, (windows xp and recently updated with all microsoft updates) and noted that the MP3 player was not being recognized by the computer. When plugged into the USB, my computer gave a 'chirp' and would look for hardware for the player, but ultimately it couldn't find it. The DEVICE page of the SYSTEM menu had the Jukebox listed with the nefarious yellow question mark. Though I don't have a CD drive on this computer, I had a portable drive with most of my software with previousl loaded software archived there, including the installation disc for my MP3 player; but none of the drivers or software that I loaded would make a difference. I download all sorts of drivers & firmware updates from the CREATIVE web site, nothing changed. I would remove all the creative software, reload, reload software, hook up the MP3 player, and.... it would recognize the Nomad player but have no way to incorporate drivers for it's use. Even as I directed it to the original 'CD' copied onto my netbook's desktop, my Windows XP with service pack 3 just couldn't do more than let me know that it couldn't quite recognize the player other than identifying what it was.. I could uninstall the device, the drivers; all to no avail.
My incorrect guess at the time was that something internal to the mp3 player was broken and though I was lucky that it still worked as a player without any issues, I just had no way to access the 30Gb of books & lectures. Nor would the Creative Media Source work with it, as it felt that the player was not even hooked up to the computer. So,I bought a new 'used' identical model on ebay, except that the seller had upgraded the firmware and the harddrive. Once I got the new player, it's too, would not be recognized by my MSI netbook. (though it works on the laptop I have running vista).
Last week I gratefully went home for one day to check my mail and attend to a few matters, and upon hooking my original MP3 player to my main desktop, my original MP3 player immedately docked to my computer and was working as it always had?
Now, atleast, I knew the MP3. player was working and functionally intact, and the challenge was completely computer software issues on my netbook, possibly due to some service pack upgrade or the sort.
I've spent several hours, reviewing all sorts of fixes and maneuvers; from blogs and tech support pages, though none made any difference as I changed various settings or softwares on my netbook. I saw lots about Vista not supporting my old firmware (which isn't an issue as my Netbook is XP.. I also saw that Windows Media player might have been the problem, and reverted to WMP 9, then to 0, though stlll no change.
I have never turned to a tech support board before, but I'm very much in need of assistance right now. Please, if you think you can guide me, I would appreciate it.
~Stuart

Thanks for the reply. I sure wish I had a better understanding of this. I will request one more piece of invaluable knowledge from you! My old zen & windows xp computer hum in awesome performance again. Unfortunately, since I thought my old zen was broken, I'm now with this new beast, with the updated firmware 2.0.03. From what I previously read on Boards and Forum pages, this device shouldn't be connected to my XP computer while I'm still using my OLD zen with old firmware. As you mention in the above note, I connect this 'new' Zen to my Vista computer, & it immedately goes into docking mode. I tried loading the newest firmware available for my device (though it doesn't list vista as compatable), and of course, when the mediasource version 3.30.2 loads, it doesn't have a clue that my zen is connected. Only WMP version seems to pay attention, which may not be that bad. But once I was up & running in WMP, I couldn''t seem to create playlists and or even clearly get it to load the Audio Lectures that I have onto it. So, Wise, All Knowing CREATIVE Wizard, any suggestions what I do? Delete WMP? I will hope never to bother you again, once this is solved!!!
But I am tremendously grateful for the assistance. I only spent about an hour in WMP accomplishing nothing, before I realized I should just turn to you, admit my defeat, and hope for insight and practical advice!!!!!
Thanks!!!
~Stuart

Zen Xtra (Nomad) - Unable to read from device error (have tried everythi

Recently, I've been having problems with my Creative Zen Xtra Nomad mp3 player. One day it started freezing and lagging massi'vely when I would enter nomad explorer. Now it's virtually impossible to drag and drop something from nomad explorer to my computer or vise versa (keep getting the unable to read from device error). However, sometimes I am able to get an mp3 or two after about 5 minutes of transfer time.
I have no idea why it is doing this. One day I'm transferring my data back and forth with no problem, and the very next day I am getting this freezing, lagging, and errors when trying to transfer. The only thing that changed was me formatting my computer in between it working and it not working, but I did reinstall the driver and nomad explorer once I formatted (I'm also using the same USB 2.0 cable, but it worked fine the day before, so I am pretty sure that's not part of the problem). I was using the mp3 player to store about 0 GB worth of data for when I formatted, and now I'm unable to retrieve virtually any of it. I've tried everything under the PC Connectivity link short of formatting the mp3 hard dri've (and that is not an option because I need the files). I took it to a friends house to try on his computer, but it acted the same way. I'm completely stumped. Is there anything I haven't ruled out? Also, I'm running Windows XP Pro SP2, and I was using SP2 before the format as well if that has any relevance.
Please let me know if I've left out any important information relevant to this issue. Any help would be very much appreciated.
Thanks in advance.
-Noah Patterson
Edit: I'm having the exact problem as this guy, but I didn't seem to find any answers on his thread.
http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=6459&query.id=3264 5#M6459
Message Edited by talzok on 09-20-2005 08:03 AMMessage Edited by talzok on 09-20-2005 08:09 AM

Never use MP3 players to store important data, or as a single point of storage for any data (that includes keeping a backup of the player's audio tracks). You can have problems like this with accessing the data, as well as simply dropping the player and losing the lot.
There are a couple of methods I've seen that have worked to retrieve data:
. Driver update - either update to the latest drivers, or nonsensically downgrade to the drivers that come on the install CD.
2. Notmad Explorer - use the Xtreamer function in Notmad Explorer's trial version (which is free) to access the data and download it. It will be tedious, because I assume you have to download one file at a time.
As for your general problem, I would try using Creative's MediaSource instead of Nomad Explorer to access the player (people generally don't have good experiences with Nomad Explorer).
Also make sure you download the latest versions of the drivers (taking above into account), MediaSource, and the MediaSource plugin from Nomadworld.com downloads.
Once you have the data off (hopefully!) you might simply want to reformat it if none of the above hel
ps.

Should I install "Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSourc

I have the Play For Sure firmware on my Zen Touch, now I'm going to first install the driver on my computer, then install the creative media source, then the play for sure software suite, and then the media source CD plugin. Should I also install the Zen & Nomad Jukebox plugin afterward or that's only for ppl who haven't upgraded the firmware?
Thanks!

The "Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource" is for those who have the non-PlaysForSure firmware. So, you do not need to install it.

Nomad Jukebox Zen Xtra: Nomad Explorer says Not connected ... first time u

I just bought a Nomad Jukebox Zen Xtra. I used the installation CD to install everything and Windows automatically tried to locate a driver for it but it was not successful, so I downloaded the driver for the Zen Xtra from this website and installed it.
However, when I open "Nomad Explorer" it shows the player's logo with a red X and says "Not connected". How do I get the player to connect to the computer?
This is my first time using a Nomad Jukebox Zen Xtra and I have limited computer knowledge, but I know all my USB ports are working.
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Nomad JukeBox Boot Probl

My Mother's Nomad JukeBox Is Malfunctioning, I'm Not Sure Why, Its About 3-4 Years Old, The Hard Dri've Is Fine. I've Checked It. When It Boots Up It Stays At The "Preparing Library" Screen, It Stays There For As Long As It Has Power, And Never Changes. What Do I Do, I Hope Someone Out There Knows. We Can't Afford T Just Get A Newer Model. Or We Would.
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BrandonMessage Edited by Pandyrenim on 0-2-2006 05:46 PMMessage Edited by Pandyrenim on 0-2-2006 05:50 PM

Have you tried the Rescue Mode options such as Clean Up and Format? See the sticky thread for the details.
My JB is still going strong, though it has its 2nd 20GB hard dri've in it now! Both the 6GB and the previous 20GB were still working though I sometimes got transfer errors with the first 20GB which is why I changed it again.
PB

Zen xtra 40 gb firmware probl

ok first off my computer doesnt recognize the zen xtra and i've tried updated drivers. i have windows xp home sp2. i tried cleanup and it didnt work then i tried reloading the OS and now i get firmware problems. i tried formatting but now i lost all of my music and it still has firmware problems. i cant leave the rescue menu.
any help is appreciated.
also how do i reload the original firmware? is there a way? i have the disk and another computer (not connected to the internet) that i think recognizes the zen xtra

dreychris,
Here what you should try. Download the latest driver and firmware from the website. Disconnect the player from the computer. Install the driver and when it had finish, have the player enter the recovery mode. Once in, select Reload OS and wait for the player to prompt you to download or connect for firmware update. Now connect the player up and run the firmware update you have downloaded.
Jason

Creative Labs Zen NX Nomad Jukebox and Vi

Hey all- Hope I can find some help here.
I recently got a new system, and it is running Vista Premium. I have an older mp3 player that I got from my brother-a 30GB Zen Nomad NX Jukebox. I have installed all of the (very old)software on the CD that came with it. However, my problem is whenever I hook up my MP3 player, it says that there isn't a driver installed. I have gone on the download page and downloaded all of the driver software and installed it, but I still have this message come up.
When I check it on my computer, it says that my player isn't connected. Any help?

Creative Labs, with their large corporation mindset, apparently decided to pursue an ill-advised Marketing Strategy by not releasing a needed Vista driver for the many thousands of Zen NX players out there. This is no doubt due to GREED, because they seem to want to be selling additional thousands of their more recently released MP3 players.
No good for them. I'm confident a huge base of professional software developers will stop recommending Creative products to their corporate base due to this arrogance . . .

Zen Xtra 40GB OS/Harddisk ProblemRescue Mode v1

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The hardri've is bad these guys fix ,upgrade creative players? http://www.aerozbooks.com/index.php?...ewCat&catId=49

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Hello,
I have had my Zen for over a year now, purchased in early last if memory serves, although this particular one is a replacement for a first unit that had headphone jack problems, and I have it since June of last year. For a few weeks my Zen has had problems recharging, only indicating that it is being powered up when the AC Adapter prong is pulled or pushed at a certain angle and held at that angle. At first I thought that it may be the actual cord that was causing the problem, since it was damaged from being chewed on my one of my family's cats, but it seems as though it may be an internal player problem. After trying the above mentioned method with no success yesterday I noticed that the small prong inside the player end of the power connection was bent or loose, and it will no longer indicate recieving a charge for more than a second.
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If necessary I can provide pics within the next couple of days, to help describe the problem.
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If your handy with a soldering iron the Socket can be replaced although Creative wont recommend this.

Zen Extra Nomad Jukebox 30 gig

I've lost my software CD and now I can't use the player on the computer. How can I get the software CD?

http://support.creative.com/download...ale=033&nPage=

Help with Zen Xtra

I have an old?30GB Zen Xtra NOMAD Jukebox, and I recently tried to update the firmware but accidentally pulled out the USB Cord before it finished updating! Now when I turn it on it's in this "rescue mode" and I can't do anything, and whenever I try to just redo the firmware update it wont recognize it! Does anybody know how I can redo or fix this?

Can the firmware updater software detect your player? If unable to, try running cleanup then a firmware reload if persisted.

Moving music from my nomad jukebox zen xtra to my

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[size="2" face="Helv">You must install the specific MP3 player plugin for MediaSource. Here is what you should do:
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For non-PlaysForSure Zen Xtra: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Xtra: Download and install the Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players.

Nomad Jukebox zen nx : library does not load in

After replugging my Nomad Jukebox Zen Nx (.00.05e) to my computer, CMS(3.0.09) did not recognize the player. I followed the tips on this forum and installed the latest drivers and plug-ins.
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Just to confirm that you have the following latest:
<FONT face=Helv size=2>
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site.
- Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource from your product download site.

Problems with Nomad Jukebox Zen and Mediasource - Please he

Hi,
I own a Nomad Jukebox Zen NX, and I'm having problems with Creative Mediasource seeing the device. Everything has been working fine for a while; I have been able to upload songs from my Zen to my PC and download songs from my PC to my Zen. However, when I tried plugging in my Zen today, the computer did the normal "boop-beep" signaling that the device had been plugged in. However, when I went into Creative Mediasource to download some songs to my Zen, the Zen did not come up under the "Sources" menu, on the upper left, where it usually does.
I exited Mediasource went into "My Computer" on my desktop and, sure enough, the Zen was there under "Audio Devices," and when I double clicked on the icon, it brought showed all of the music files I have on my Zen. This shows that my computer does indeed see the Zen, but Mediasource doesn't?
Any ideas?
All help is very much appreciated,
Jason

Your MediaSource plugin of the MP3 player may have been uninstalled. Here is what you should do:
<FONT face=Helv size=2>
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site.
- Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource from your product download site.

Zen Xtra nomad jukebox, harddisk probl

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