Zen Xtra with Zen

I recently bought a Zen V 4G and have a Jukebox Zen Xtra 40G. When I installed the software for the Zen V, the computer doesn't recognize the Xtra. Any thoughts?

Bvijlbri wrote:
Hi,
Thanks for your elaborate answer!
However, the problem persists.
I don't get a notification to connect my player during the driver set up, however when I break off the set up forcefully (ctrl alt del) I do get the message that the system is waiting for my response. I guess that's the dialogue box asking me to connect my player.
I just can't find that dialogue box anywhere.
If I hook up my player anyway, Windows starts installing the driver and mentions that the Zen Xtra is now ready for use. However, it doesn't turn up as an external disk or something like that. And Mediasource won't install either because it keeps mentioning that it hasn't found any supporting devices.
Have you had this experience as well?
Kind regards,
Bart
Did you read the blog of the link I posted to you? Have you tried? installing? just the Creative Nomad Explorer? http://support.creative.com/download...ownloadId=8069 without installing MediaSource? I can't really say if it will work without MediaSource since I do have that installed on my Vista machine but you could try it. I only use that program to load my player. I do not use MediaSource5 to load the older player as since I have the PFS plug-in loaded on there & because of that MediaSource does not see the Zen NX. Of course create a Restore point on just computer before doing these things. Let us know how it goes.

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WMP and Mediasource will not recognise Zen Xtra with Playsfors

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I have gone thru the steps to edit the permissions in the registry under "enum/usb" as suggested in another thread by Daniel-CL, and still this does not fix it. Then as suggested by [color="#ff6633">SSR, I?tried reinstalling MediaSource first, followed by the Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players.
(Still wouldnt let me install it)?
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I had a similar problem with my Zen Touch, but the only symptom was not being able to install MediaSource or the Software Suite. I got the same messages that you did. I was able to use Windows Explorer to add/edit/remove files, but I wanted the Zen Media Explorer so that I could create playlists. After about 2 days of research and trial and error, I ended up fixing it by uninstalling/reinstalling the drivers.
If you don't know how to do that, here are instructions...
I'm using XP SP2, btw, so if you're using another version of Windows, it might be slightly different...
) With the Zen connected, Right-click on "My Computer"
2) Select "Properties"
3) Click on the "Hardware" tab and select "Device Manager"
4) Right Click on "MTP Device" (or MTP Media Player) and select "Uninstall"
5) Disconnect the player from the computer, wait about 5 secs, and reconnect.
When you reconnect it, the drivers will be reinstalled. Try running the setup again after that.
If that still doesn't work, look for random optional Windows updates, maybe?...esp. PlaysForSure, WMP, or USB/mobo/INF/Chipset driver updates...or maybe when it says "Setup could not detect and portable device on your system. Setup will now install the necessary drivers to enable your device to be detected," it actually <i>is</i> doing something, but it isn't apparent until you reinstall the driver. To be honest, I just don't know. The computer I'm using is only a few months old and I didn't have any problems installing on an older computer.
Oh well. I hope that fixes your problem.
As far as the problem with the 360 connectivity, I'm sorry I can't help you there.Message Edited by potestasx on -03-2006:28 PM
Message Edited by potestasx on -03-2006:45 PM

Charge Nomad Juke Zen Xtra with US

Quick question, does anyone know if it's possible to charge a Nomad Zen Xtra (a few years old) with a USB 2.0 connection? I've tried connecting it, but it doesn't seem to charge like other portable USB devices I have do.
Maybe there is software/ drivers/ firmware I need updated before this will work?
Any help is appreciated.
-Joe

Joe,
Unfortunately the answer is no. That player doesn't support USB charging.
Jason

Zen Xtra with USB on car ster

Hi,
Can anyone clarify this for me?
I've heard that the new firmware will let you use the Zen Xtra as if it were a usb pen dri've, wil this allow stereo's with USB connectivity to read the mp3's off the Zen?
Thanks in advance for any information.

theonlycraig wrote:
i have an fm tranmitter for my zen.
It works ok but the sound quality can be rubbish in the car
If the I-Pod can connect as a mass storage device to usb stereos surely zen have the capability?
craig :smileysurprised:
(usb stereo & usb car stereo, one zen touch 20gb = annoying
The iPod can't play music as a mass storage device either. USB stereos generally require an Ipod connector that can cost around $00. Apparently, Zen's aren't popular enough to warrant 3rd parties manufacturing these connectors.
There is more than one way to skin a cat, however.
For around $85, you can get a 40 gb 2.5" HDD and an enclosure. Just copy your non-DRM mp3/wma files to it, plug it into your stereo, and you should be good to go. And you'll have a handy backup of your music to boot.
Just something to think about....

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I am the owner of a Zen Xtra 30 GB that I purchased in Dec 03, meaning I'm outside the window for the warranty, and the player seems to be working fine--there's just no sound coming through the speakers. I've checked the headphones and they seem to work fine everywhere else. Does anyone have an idea of how much this will cost to fix or am I sitting on a paper weight. Are there any other uses for this thing now if I don't get it fixed or should I pitch it's
Thanks in advance

sorry for the confusion. the hedphones work fine on my laptop, PC, old walkman, etc. they just don't work on the player. the headphones that came with the zen = the same thing. the player seems to be operating fine, there is just no sound on the headphones when playing. thanks.
thanks to ut-king as well. i'm not so sure about my low level welding skills and may find out how much creative will change to fix.

Zen Sleek Photo & Zen Xtra With Vi

I know I?ve posted about this before, but new folks visit here every day, and the information contained in these posts can get buried after just a few days. If the moderators wish, they can remove any earlier posts that I have put up here on this board.
This concerns problems with Vista and the Zen Sleek Photo mp3 player. The Zen software is not compatible and won?t install.
After receiving some information from ?Creative, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
I have also discovered that this installation procedure also works for my Nomad Zen Xtra ? an unexpected bonus!
It worked for me, and I have received feedback from several dozen people already who have used this procedure with 00% success, so I know that it works!? I am currently getting three or four requests daily for this, and most have been kind enough to follow up and let me know that it solved their problem.
I will send this info, in Word document form, to anyone who requests it. Just email me at:
[url=mailto:[email protected]">[color="#0000ff" face="Times New Roman" size="3">[email protected][/url]
Dave McClay

Dave, I tried to send email to [url=mailto:[email protected]">[email protected][/url]?but it's bouncing back. Can you pl post your correct ID? I'd like to get the procedure for Zen Sleek Photo Installation on Vista. Thanks?

Has anyone used a zen xtra with the new playdock i see advertised at cambridge soundwor

thinking of sinking my zen xtra permanently into a playdock but have yet to hear their sound.Would make a nice ,small home for my 0gs of music if the sound is good.need feedback before i buy since the playdock is as expensi've as the 30g zen xtra.

It's horses for courses really, what are you trying to achieve? You can pickup small amp and speaker systems for reasonable money nowadays from most places.

Zen xtra with xbox

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Just backup the songs onto your hard dri've before you install the firmware. You should always have a back up of your music on your computer anyway.

Windows XP driver problem - Nomad Zen Xtra and Zen To

I have both a Nomad Zen Xtra 60GB and a Zen Touch 20GB, both of which were working fine with my Windows XP Pro SP2 computer until a couple of days ago. I had recently put firmware 2.0.03 onto the Zen Xtra, and was using the drag-and-drop method in Windows Explorer to copy loads of albums across to it from my music folder. It seems I might have tried to copy too much over at one go, because eventually the file copying just stopped, and I had to unplug the Zen Xtra from the PC to abandon the copy process. Since then, neither Zen device has been properly recognised by any of my PCs. When I plug the Zen Xtra into?a USB port, Windows brings up the messages: "Found new hardware: Nomad Jukebox Zen Xtra" and "Found new hardware: MTP device", then brings up the Found New Hardware Wizard, even though firmware 2.0.03 is supposed to provide "seamless support with any computer running Microsoft? Windows Media? Player 0 and Windows? XP - no drivers or software needed" (I have WMP0.00.00.4036 installed). The Zen Xtra's display does not show the "docked" icon except when plugged into my laptop (running XP Home Edition)... but even on the laptop Windows still asks for a driver, which it then fails to install properly. When I plug my Zen Touch into my PC, it detects that an MTP device has been connected, but Windows Media Player doesn't list it under the Sync tab, and when I try to install the "Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players", the installer complains that "Setup could not detect any portable device on your system... please ensure that Zen Touch PlaysForSure Firmware is properly installed". The device's firmware version is 2..0, and as I have already said, both this and the Zen Xtra were working fine with my PC up until a couple of days ago. Additionally, the "docked" icon?no longer appears?on the Zen Touch's display when plugged into the PC. I have made the registry change suggested in Creative Knowledge Base Solution ID #9287, and my PC is up-to-date with Windows Hotfixes. I've also tried uninstalling all Creative programs and reinstalling them one at a time, but I can not get my PC to correctly work with the Zen devices anymore. Any suggestions? Also, is there some kind of Factory Reset that I can do to get my Zen Xtra back to an earlier firmware?

I had the same issue. My battery ran down during a sync, then I was unable to sync again.
The Zen is showing up fine in the device manager, but none of the software (Media Player, MediaSource) sees it.
Finally, after a day of trying new drivers, running cleanup, etc. I decided to go into the Zen's recovery menu. To get there, press and hold the Play button and press and hold the reset (use a paperclip) button while powering up.
Once there, select the first option in the menu to Clean up the system. I forgot what it's called and I'm in the middle of a sync now, so can't look.
Worked fine after that. Phew!
If your device is being detected fine, but cannot sync, try that and post here if it fixes it.
Tooner
evokefrank.googlepages.com

Zen Xtra to Zen Sl

I have read in the forums that a person has traded their Zen Xtra 30gb to a Zen Sleek. I was wondering, is this available to all Zen Xtra owners? Cat, Jeremy, would you like to comment on the subject? Thanks for your time.

It's not impossible... I just got my Sleek in the mail yesterday. No, you can't just call and ask for the special trade in deal. I had to go through a couple layers of management to get the trade in to occur. I bought my Zen Xtra roughly 0 months ago, and it has 0 problems other then the fact it didn't support the 2 Go services that I had been led on to believe prior to my purchase. When I first started talking to them, they didn't know of ANY Press Releases that stated the Xtra would soon have the capability. I provided them with not only 3 different press Releases, 2 by Creative and on by Microsoft, but I provided them with the emails that said it would be deli'vered in the st Quarter of '05. I receved a phone call a couple of hours later and Creative initiated an Advanced RMA. Basically, it cost me $5 to do the exchange. They sent me the Sleek (which I received Yesterday) and in return I am to send my Xtra back to them within 5 days of receipt. The $5 dollars to me was a minimal cost to get what I paid for 0 months ago. Yes I lost 0GB, but that was wasted space as long as I couldn't use it. Plus, the Sleek is a far better player IMHO, but I have had it in my posession fr roughly 24 hours, and am like a kid on Xmas morning. The Xtra is a laptop compared to the Sleeks Size....Well worth the upgrade....Now my wife wants one for her! Not a bad deal for Creative....Before I talked to customer service, you wouldn't have gotten me to buy another Creative Product. Not only may I buy another one, I dropped money on the Wired Remote and Docking station. Arri'ved on my doorstep today.

Help! I can't decide which one to buy(zen xtra or zen tou

Hello everyone,
I use to have an zen nx so i'm familiar with the nomads. I'm want to buy a new one but can't decide on which one. Should get a 30gb zen xtra or a 20gb zen touch. The hardri've capacity is not a big deal to me, as a 20gb mp3 player is good for me. I just want to know how they function differently.
thanks

The Xtra has slightly more in the way of features within the firmware and the larger hard disk.
The Touch has a much greater battery life and is smaller.
Best to decide on what's important to you.

Zen xtra to zen mic

i able to hook up my zen xtra and a zen micro to my comptuer and transfer all my songs from

Look at the advice in the Appendix of my?Nomad Primer on backing up the player, particularly about making sure that you use a folder structure.

Zen Xtra with wierd lock condit

I searched and found no other lock up condition as mine is in now.
Unit history: Bought 2/04, never had a problem, never needed to upload new driver/FW/SW!!!
Battery was low (low battery displayed on screen) and I had to turn it off (nothing out of the ordinary). I plugged it into the home charger unit and the unit went through the normal boot up (make all the normal sounds too) and then the Menu screen appeared and it had the "triangle" next to music library (I thought it was playing) so I pushed pause and nothing happened, of course I did the repeated pushing etc. and tried every other button too, nothing changed its "lock up" mode. Pulled the AC plug and pulled battery, reinserted/plugged back in , same thing AGAIN. Tried the unit reset a Gazillion times and with battery in/out, AC in/out, everything you can think of and still the same result.
Also tried accessing it from the USB connection (to see if I could unlock it that way) and I get "player is not connected"
Anybody got a clue or advice (other than I have a $290 paperweight)??
DonMessage Edited by DonO on 02-0-2006 04:27 PM

Wow, what a night!!!
After talking to a "great" Tech CS guy at Creative I have a working unit. This guy convinced me to keep trying (I had already given up and asked for a RMA number) to get it into recovery mode and after about 4 hr's of on/off trying it finally happened (I was putting CD's in my laptop library). I had tried all the usual combinations (pause button in while pushing in reset and placing battery in, pause and power button held while pushing reset and placing battery in, etc. etc.) to get it into recovery mode and honestly I couldn't tell you which one did it because I was so friggin' mad/frustrated that when I saw the screen pop-up I let out a "yeah, take that MoFo" (this was at 2:37 pm too!). Well after that I selected Clean (scan disk) and that came back normal, then it automatically went into re-building library mode and that took forever (I was getting a bit worried), thank goodness I didn't have to reformat. After that it came back to the regular Menu screen and everything worked as normal.
Hope this might help some of you,
Don
By the way you can send your "out of warranty unit to Creative for a repair evaluation, cost $25 (he said if its the HD that is a $60 fee)

Zen Xtra with Zen

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