ZenCast and Sync Manager problem with 16GB

I want to use ZenCast to sync podcasts the new ZEN I got today as a present. However, after installing everything and downloading some podcasts, when I click 'Transfer', an error occurs:
Cannot complete operation: some of the components may not be installed correctly. Please reinstall the application.
After reinstalling, the same error occurs. Furthermore, looking in the settings of the program, it doesn't list my Zen at all in the Players tab, and the whole tab is greyed out for some reason.
Also, attempting to open Sync Manager gives the error that no player is connected.
I am using the latest versions of all of these programs, and my Zen is at firmware .20.02e. I am also running Windows Vista 32-bit.
Any help would be greatly appreciated.

Not sure if this helps, but:-
I just got an IPhone4 - Gave My IPhone3 to husband.
We ended up hsving to set up two login users on the PC (not sure how to do that) and then two seperate ITunes accounts, one for each of us.

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ZenCast and Sync Manager problem with 16GB

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