ZenV Plus display went out how to get new firmwa

OK my mp3 player is just a little over 3 months old and the display went out. It started getting lighter and lighter and now you can not see it at all. I tried resetting it to no avail so after reading the forum I thought I should try to reload the firmware. How? Remember I can not see anything on the display so that will make it a little more difficult I am sure. Thank you for any advice or help.

i dont know if the screen of your zen v+ still work.but sometimes it doesn't display anything when the unit crash.just reset it and it can work again.so u can try it like that if the screen can work.hold the play botton and boot?the unit at the same time.if the screen can work,it will display the interface ofrecovery model .if not,although your unit can work,you cant operate the unit without viewing interface.

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ZenV Plus display went out how to get new firmwa

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