ZENworks Asset Management 7.5 - Eval Question

We've been trialing several products and on the ZENworks Asset Managment
evaluation we ran into a few problems.
We run a mostly Mac shop. There are a handful of Windows machines and
plenty of Linux (Redhat & Debian) servers to go around.
I've gotten it all installed and installed the client on one of the OS X 10.5
machines. I see the zamclient running but I'm not even seeing the client
attempt to connect via the Collection Servers -> View Detailed Status window.
In the About ZENworks Asset Management withing the manager it has
license information listed as below.
Workstations 1
UNIX/Linux Workstations 0
Asset Inventory Evaluation
Asset Management Evaluation
UNIX/Linux Evaluation
Does that mean it will only find one workstation in evaluation mode and
that's why my other workstation with the zamclient installed won't show
up?
Thanks in advance,
-Chris

Originally Posted by blcald
Chris,
1st see that the machine conducted an inventory locally on the client. Program files/Novell/Asset Management/bin/Inboxcc/longfilename ending with a wif extension. This doesn't address your issue yet but determine if the client even ran an inventory.
Next run a workstation query with no criteria to see if it shows. If it doesn't I would validate if you have the correct port settings on the client and that it is communicaiton to the collection server. The collection server will aslo have a log (something like collsvrcore and you should see the machine name in there as it talks to the client. If you're in there then determine if you have rights between the DB and collection server correct or that the port settings are correct.
I know this better actually doing than writing it here so others might provide you a more logical approach to troubleshoot. I will check in again later to see how you progressed.
Thanks, Bryant
I do appreciate your response, I'm sure all of that information will come in
handy when I do get a good evaluation license from them that allows Linux
and UNIX support.
I finally reached some folks at Novell and got a little bit of pre-sales support.
From the sound of what they're telling me the evaluation license does not
turn on the linux/unix support and so I couldn't complete my evaluation
with it due to that. I've been working with them to get a more functional
evaluation.

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