ZENworks Inventory server daemon dying

Hi,
I have installed ZENworks 7 on a OES2 Linux server and have some troubles with the Inventory service.
First: the Inventory Service object in the tree has was not created. I tried to create it manually, but that causes problems with the scandir.
Second: Novell ZENworks Inventory server daemon is dying every time I statr it.
The logfile /var/opt/novell/log/zenworks/inv/novell-zdm-inv.log shows this information:
pid: 11532
Starting Inventory services. Please wait...
Corrupted or missing exceptions properties file. Using defaults.
Exception in thread "main" java.lang.NullPointerException
at com.novell.zenworks.desktop.inventory.zencommon.ND APAuthUtilities.unauthenticate(NDAPAuthUtilities.j ava:756)
at com.novell.zenworks.desktop.inventory.zencommon.ND APAuthUtilities.getAttributes(NDAPAuthUtilities.ja va:825)
at com.novell.zenworks.desktop.inventory.zencommon.ND APAuthUtilities.getAttributes(NDAPAuthUtilities.ja va:788)
at com.novell.zenworks.desktop.inventory.zencommon.Au thUtilities.getAttributes(AuthUtilities.java:137)
at com.novell.zenworks.desktop.inventory.common.Inven toryAuthUtilities.getAttributes(InventoryAuthUtili ties.java:115)
at com.novell.zenworks.desktop.inventory.servercommon .ZENWorksInventoryServiceManager.main(ZENWorksInve ntoryServiceManager.java:407)
What causes these problems?
Is there a way to repair this or start all over again?

Aanthonisse,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
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Similar Messages

Please, HELP ME... "ZENworks Repoting Server installation f"

(Sorry was mistake send to the Politic forum)
Server:
#cat /proc/version
Linux version 2.6.16.60-0.42.5-smp (geeko@buildhost) (gcc version 4.1.2 20070115 (SUSE Linux)) #1 SMP Mon Aug 24 09:41:41 UTC 2009
# uname -a
Linux zcm0 2.6.16.60-0.42.5-smp #1 SMP Mon Aug 24 09:41:41 UTC 2009 x86_64 x86_64 x86_64 GNU/Linux
# rpm -qa | grep -i zenwork
novell-zenworks-java-links-1.5.0_11-1
novell-zenworks-addon-image-langs-server-10.2.1-33465
novell-zenworks-configure-server-10.2.1.34436-34436
novell-zenworks-inventory-server-10.2.1-33465
novell-zenworks-policies-langs-server-10.2.1-33465
novell-zenworks-reports-server-10.2.1-34436
novell-zenworks-uninstall-10.2.1-33465
novell-zenworks-zmgexplorer-10.2.1-32627
novell-zenworks-znews-server-10.2.1-33465
novell-zenworks-bundles-langs-server-10.2.1-33465
novell-zenworks-discovery-langs-server-10.2.1-33465
novell-zenworks-managed-devices-langs-server-10.2.1-33465
novell-zenworks-primary-agent-10.2.1-31704
novell-zenworks-temp-extras-server-10.2.1-34617
novell-zenworks-zencore-agent-10.2.1-31891
novell-zenworks-zmgpxeclientfiles-10.2.1-32627
novell-zenworks-actions-10.2.1-30006
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novell-zenworks-certificate-authority-server-10.2.1-33465
novell-zenworks-core-server-10.2.1-34693
novell-zenworks-deployment-server-10.2.1-34693
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novell-zenworks-patch-management-10.2.1-1000
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novell-zenworks-temp-extras-langs-server-10.2.1-33465
novell-zenworks-xplat-pre-agent-10.2.1-32192
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novell-zenworks-policies-server-10.2.1-33465
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novell-zenworks-preboot-server-10.2.1-33465
novell-zenworks-remote-management-langs-server-10.2.1-33465
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novell-zenworks-policy-10.2.1-27420
novell-zenworks-reports-langs-server-10.2.1-33465
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novell-zenworks-zmglibs-10.2.1-32627
novell-zenworks-znews-langs-server-10.2.1-33465
THis was my steps:
1 copy from the ZRM10.2.1 to the /usr/local/src/zrm
2) cd /usr/local/src/zrm
3) setup.sh
Administrator / qwerty
Zenworks Reporting Server Already Installed in this ZONE
"ZENworks 10.1.0 Reporing Server haz already been installed in this zone.
Do you want to decommission it from the then ?"
OK
BOE XI 3.1 Installation is is progress...
ZENworks service must be restarted in order to use ZENworks Reporting Server.
(*) No, I will restart the services mysel | Next
And see this error:
Installation Resullts:
ZENworks Repoting Server installation failed
Press: Done
After all this steps:
shutdown -r now
from the my Linux do:
https://myzcmserver | Reports
And see this info:
"Note: There is no ZENworks Reporting Server configured in the Management Zone."
What can i do ?
Serg

amaltsev1,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
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http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
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Error message on inventory server

Hi!
We get a error message on the Sybase Inventory server after a while that
only says "Bad file number".
The inventory database has stopped and the only way to restart it is to
restart the server completly first.
Any help why this happens?
The OS is Netware 5.1 SP6 and Zenworks 4.01 IR5.
Regards
Leif

Here is the complete error message, on the Sybase inventory database screen:
Fatal error: Bad file number
<Press any key to close screen>
It isn't possible to start the db server with mgmtdbs.ncf again.
Other errors are coming after that. Only a reboot of the server helps.
Regards
Leif
"Marcus Breiden" <[email protected]> skrev i meddelandet
news:[email protected]..
> On Tue, 01 Aug 2006 22:00:24 GMT, Leif Johansson wrote:
>
>> Maybe, but can't upgrade to that right now. We want all our servers to be
>> on
>> the same level.
>
> I can't remember hearing of it and if you find noone other or a TID...
> --
>
>
> Marcus Breiden
>
> If you are asked to email me information please change -- to - in my
> e-mail
> address.
> The content of this mail is my private and personal opinion.
> http://www.edu-magic.net

NMAS Keeping .STR files from getting to inventory server

I'm in the testing phases of setting up inventory. My inventory server is up and running great. I installed the latest Zen 7 SP1 IR4 on 12 PC's in a lab to see how things would go. 6 of the 13 would not properly upload their STR files.
The minimal inventory gets updated and is listed as "scanned" in the status. The log file on the workstation may say "027: Unable to read the sequence number" or in one case I got "063: Transfer .STR file from the Workstation to the Inventory Server failed."
I've combed the forums for information and answers. It makes no sense at all why some workstations work and some don't. They all have the same NetWare client and ZEN versions.
After remembering how I couldn't complete the install to the ZEN Inventory server unless I uninstalled the NMAS client on the install workstation. I thought...hmmmm. What if I uninstall the NMAS client on one of the workstations that can't import? Sure enough, right after I uninstalled the NMAS client and rebooted, that workstation started working!
I went and checked on the client's that were working before and they all have NMAS installed as well. As far as I know we don't use NMAS for anything. The configurations looked the same to me.
Why would removing the NMAS client fix this issue and why don't I have this issue for all of the PC's? Any ideas?

Hi,
casutton wrote:
>
> Why would removing the NMAS client fix this issue and why don't I have
> this issue for all of the PC's? Any ideas?
Apparently because NMAS in general is failing on parts of your servers.
NMAS is always used to login, as soon as it exist and is enabled on the
client. It is pretty much random which server is used (if you have
multiple), and obviously some of yours have a problem with NMAS. I
suggest to ask in the mathing eDir or OS forums. It almost certainly has
nothing to do with Zenworks.
CU,
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
http://www.cfc-it.de

Ciscoworks License Server/Daemon Manager is down.

Hello,
It seems i have a major issue with my Ciscoworks server. Whenever i try to go to Netconfig, or inventory, or basically anything i get this error
"License Server/Daemon Manager is down. Please check license.log for more information."
The license.log file doesn't show much, here is the last few lines
"[ Tue Mar 01 12:01:03 EST 2011 ] [CS_License:LiceneServer-Thread-656] INFO com.cisco.nm.license.server.LicenseServer - Executing GetFeature
[ Tue Mar 01 12:01:03 EST 2011 ] [CS_License:LiceneServer-Thread-656] INFO com.cisco.nm.license.server.LicenseServer - Got VMS features
[ Tue Mar 01 12:01:03 EST 2011 ] [CS_License:LiceneServer-Thread-656] INFO com.cisco.nm.license.server.LicenseServer - Getting CMF features
[ Tue Mar 01 12:07:10 EST 2011 ] [CS_License:LiceneServer-Thread-657] INFO com.cisco.nm.license.server.LicenseServer - Executing GetFeature
[ Tue Mar 01 12:07:10 EST 2011 ] [CS_License:LiceneServer-Thread-657] INFO com.cisco.nm.license.server.LicenseServer - Got VMS features
[ Tue Mar 01 12:07:10 EST 2011 ] [CS_License:LiceneServer-Thread-657] INFO com.cisco.nm.license.server.LicenseServer - Getting CMF features
Can anyone assist with this please?

The service was already stopped. I did not stop it. When i tried to start it it stopped striaght away... see below
C:\>net stop crmdmgtd
The CiscoWorks Daemon Manager service is not started.
More help is available by typing NET HELPMSG 3521.
C:\>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.

Lms 3.2 and window server 2008 standard: License Server/Daemon Manager is down

LMS 3.2 and window server 2008 standard, get error when we try
Khi truy nhập vào menu chức năng:
License Server/Daemon Manager is down. Please check license.log for more information.
access licensing:
Error communicating with License Server. License Server may be down. Please start the License Server, then refresh the page.
Lincense.txt is file log of LMS
Must I have to active window server 2008 first ?
thank you very much ?

Hi ,
--Add the Casuser to the Administrator Group
and then reset the casuser password:
1. Go to CSCOpx\setup\support> and run the following command:
resetCasuser.exe
2. Restart the daemon manager:
Net stop crmdmgtd
Net start crmdmgtd
Let me know how it works
If above did not help then send me the syslog.log and screen shot of the EventViewer with the latest Application Error that you see there.
--also screen shot of the below directory :
NMSROOT\etc\license
Thanks
Afroj

There is no ZENworks Reporting Server configured in the Management Zone

I have ZCM 10.1 installed on SUSE. I installed Reporting. The above is the
message when I go to reporting so here I sit. I can't seem to find anything
in the documentation to configure it other than a pointer to the SAP website.
That isn't particularly helpful.
Any pointers or advice?
Bob Taylor
Harrang Long Gary Rudnick P.C.
bob.taylor at harrang.com
Bob J. Taylor
Harrang Long Gary Rudnick P.C.
bobdottaylor@harrangdotcom

Sorry it took me so long to see this reply. I started looking at your tids
and it turns out that Reporting is not installing. All I have is the xml log
which I am having trouble understanding. I have attached it as I am not sure
what to look for.
Bob
On Thu, 15 Jan 2009 22:25:13 GMT, "Susan Perrin" <[email protected]> wrote:
>Hi
>
>Can you check out the following tids:
>
>7001797
>7000973
>
>Also be sure you aren't logging into the zcc using a user source syntax such
>as [email protected] (see readme about this)
>
>If 7001797 helps you out, I'd like to followup with a test that we are
>considering for future releases.
>
>If the services can't start then we would want the install logs. See tid
>3418069 section
>
>Component Name: Installation and Deployment - ZENworks Reporting Server
>(Business Objects Enterprise)
>
>Thank you
>Susan
>
>
>"Bob J. Taylor" <bob.taylor_at_harrang.com@> wrote in message
>news:[email protected]. .
>> Forgot to add this isn't a 64bit machine and reporting and ZCM are on the
>> same
>> server.
>>
>>
>> Bob
>>
>> On Wed, 19 Nov 2008 18:31:44 GMT, Bob J. Taylor
>> <bob.taylor_at_harrang.com@>
>> wrote:
>>
>>>I have ZCM 10.1 installed on SUSE. I installed Reporting. The above is
>>>the
>>>message when I go to reporting so here I sit. I can't seem to find
>>>anything
>>>in the documentation to configure it other than a pointer to the SAP
>>>website.
>>>That isn't particularly helpful.
>>>
>>>Any pointers or advice?
>>>
>>>
>>>Bob Taylor
>>>Harrang Long Gary Rudnick P.C.
>>>bob.taylor at harrang.com
>>>Bob J. Taylor
>>>Harrang Long Gary Rudnick P.C.
>>>bobdottaylor@harrangdotcom
>> Bob J. Taylor
>> Harrang Long Gary Rudnick P.C.
>> bobdottaylor@harrangdotcom
>
Bob J. Taylor
Harrang Long Gary Rudnick P.C.
bobdottaylor@harrangdotcom

Permissons problem with Zenworks Reporting Server InfoView

Hello,
I am currently haveing a problem with the Zenworks Reporting Server InfoView.
I can access the Reporting server if i am logged as the Zone administrator however if i am logged in as anyone else I get an error.
the error that is displayed in ZCC is "An error occurred while trying to launch the ZENworks Reporting Java Infoview. For more details, see the ZCC log."
here are a few of the lines in the ZCC log
21 Apr 2009 11:31:08
Exception Info:
21 Apr 2009 11:31:08 Class....... com.novell.zenworks.reports.exception.ReportExcept ion
21 Apr 2009 11:31:08 Message..... com.crystaldecisions.sdk.exception.SDKServerExcept ion: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)
cause:com.crystaldecisions.enterprise.ocaframework .idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)
The server supplied the following details: OCA_Abuse exception 10499 at [.\exceptionmapper.cpp : 67] 42040 {}
...Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008) Unknown user
21 Apr 2009 11:31:08 Logged at... ReportRedirection...382
21 Apr 2009 11:31:08 ============== Exception (end) =============================
21 Apr 2009 11:31:08 MessageUtil..........78 :Error: An error occurred while trying to launch the ZENworks Reporting Java Infoview. For more details, see the ZCC log.

Originally Posted by rohit_kumar
yes, in 10.2 thats how it is behaving with eDirectory !
I'm having the same issue, but I can not sign into ZCC as user@domain. User is super administrator, but can not create folders. Administrator can create folders but can not refresh data.

ZENworks Reporting Server & 64-bit

Hi, will it be possible, at some time, to install the ZENworks Reporting Server on a 64-bit OS? We are running right now ZCM 10.2. And when I try to install ZENworks Reporting Server with the DVD ZCM_REPORTING_10.1.0.iso all I get is an error message saying that it cannot run on a 64-bit OS.
Thanks in advance for everything!

You need to use the 10.2 ZRS version with a 10.2 zone and this will work on 64bit as stated. One for linux and one for windows on download.novell.com.

System Web Server Daemon startup error

Hello,
I recently installed the electrical power management package into my LabVIEW 2012 installation. Ever since, I have been getting an error upon startup of my system that says "System Web Server Daemon has encountered a problem and needs to close. We are sorry for the inconvenience." I have since uninstalled the electrical power measurement package and done a system restore to before it was installed and the error still comes up. I don't seem to be having trouble with LabVIEW as I have used it successfully since, but this error is connected with the NI software. Anyone have similar issues?
Some more information in the error window:
AppName: systemwebserver.exe AppVer: 12.0.0.49152 ModName: systemwebserver.exe
ModVer: 12.0.0.49152 Offset: 00001715
Some system information:
Windows XP Professional Edition SP3, 2048MB RAM, LabVIEW 2012, Circuit Design Suite 11.0
Thanks in advance!

I did that after you suggested playing around with those settings. I thought manual mode would stop the service from starting, but the error still happened. I disabled the service and the error no longer happens when I restart, but only because the program doesn't try to start. But like I said, this doesn't solve the problem.
I would really like to find a real sollution to this problem, not just a band-aid for it. I am sure that this service is designed to do something, and disabling it likely causes some disfunction in LabVIEW that I am unaware of at this time.
Thanks for the help thus far. At least I don't have to see the error message every time I restart!

License Server/Daemon Manager is down. Please check license.log for more information.

I am having trouble with License Server / Daemon Manager when running LMS 3.1..
I have looked through this forum and checked that the following services are set correctly to Manual
CiscoWorks ANI database engine
CiscoWorks RME NG database engine
CiscoWorks Tomcat Servlet engine
CiscoWorks Web Server
CWAWFEngine database engine
CWCS Cmf database engine
DFM dfmEpm database engine
DFM dfmInv database engine
DFM dfmFh database engine
OpxXMLRuntime
I have triedshutting down the Daemon Manager and forcing the databases to close down (hoping that the transaction log might be the problem but so far no joy.. Was running okay for some months on Windows 2003 as a VM.
Packages installed are as follows...
Just about to give up and do a fresh install....any assistance would be appreciated.
Many thanks, Peter.
Name
Version
License Status
Size
CiscoWorks Common Services
3.2.0
Licensed
Not applicable
Campus Manager
5.1.0
Purchased
100
CiscoView
6.1.8
Licensed
Not applicable
CiscoWorks Assistant
1.1.0
Licensed
Not applicable
Device Fault Manager
3.1.0
Purchased
100
Internetwork Performance Monitor
4.1.0
Purchased
100
Integration Utility
1.8.0
Licensed
Not applicable
LMS Portal
1.1.0
Licensed
Not applicable
Resource Manager Essentials
4.2.0
Purchased
100

It looks like you're seeing CSCte49301. Follow the release note steps to solve this:
Symptom:
The EssentialsDM daemon hangs in a Waiting to initialize state (as seen in the output of the pdshow command). Additionally, one might see "Error connecting to JRM" in Resource Manager Essentials applications.
Conditions:
This occurs on Windows servers after the patch for KB968930 is installed, and only if the Windows Remote Management service was started prior to starting CiscoWorks Daemon Manager.
Workaround:
Shutdown CiscoWorks Daemon Manager with the following command from the server's command prompt:
net stop crmdmgtd
Delete the following two files:
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry.backup
Restart CiscoWorks Daemon Manager with the following command:
net start crmdmgtd
If that does not work, then the Windows Remote Management service must be stopped, and disabled. Then, CiscoWorks Daemon Manager must be restarted.

Cisco Prime LMS 4.1, "License Server/Daemon Manager is down."

Hello,
We having problem with Cisco Prime LMS running version 4.1.
When open Home page shows the next message: "License Server/Daemon Manager is down. Please check license.log for more information." (see attached)
The daemon server is stopped already and i can't restart it, see below:
C:\>net start crmdmgtd
The Cisco Prime Daemon Manager service is starting.
The Cisco Prime Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Thanks

It looks like you're seeing CSCte49301. Follow the release note steps to solve this:
Symptom:
The EssentialsDM daemon hangs in a Waiting to initialize state (as seen in the output of the pdshow command). Additionally, one might see "Error connecting to JRM" in Resource Manager Essentials applications.
Conditions:
This occurs on Windows servers after the patch for KB968930 is installed, and only if the Windows Remote Management service was started prior to starting CiscoWorks Daemon Manager.
Workaround:
Shutdown CiscoWorks Daemon Manager with the following command from the server's command prompt:
net stop crmdmgtd
Delete the following two files:
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry.backup
Restart CiscoWorks Daemon Manager with the following command:
net start crmdmgtd
If that does not work, then the Windows Remote Management service must be stopped, and disabled. Then, CiscoWorks Daemon Manager must be restarted.

Zenworks Reporting Server

I have installed a Zenworks Reporting Server
But I cant login into BO
incorrect username or password.
Is there a dfault password to enter BO.
There is no documentation for it or I can not find it.

lubroe,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

There is no ZENworks Reporting Server configured

There is no ZENworks Reporting Server configured in the Management Zone.
This shows up on a fresh install of primary server (only server) in the ZCC under reporting I did not get any errors when I installed the server. This looks like a duplicate post from some Windows users but there was not much help there for me. Is the Reporting server not part of the default install? I see no errors in the logs and not sure how to proceed.
Thanks

Originally Posted by mmayer5823
There is no ZENworks Reporting Server configured in the Management Zone.
This shows up on a fresh install of primary server (only server) in the ZCC under reporting I did not get any errors when I installed the server. This looks like a duplicate post from some Windows users but there was not much help there for me. Is the Reporting server not part of the default install? I see no errors in the logs and not sure how to proceed.
Thanks
No, as you can see here: NOVELL: Downloads - Novell ZENworks 10 Configuration Management SP3 (10.3) Standard there is a separate ISO for the reporting server.
Thomas

Zenworks Inventory Data Export

I am trying to get a report of our current systems using the Zenworks
Inventory Data Export as shown in edir.
When I run the export it also shows systems we have deleted. I am
running
zfd 4.01 sp2.
Is there a way to get a report on only the systems that are in edir or
filter it for only current systems?
Thanks,
Paul

paul,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
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