Zero Balance to call

Hi Friends,
M confused with things happening with my Curve 8500! Few weeks back I downloaded some Blackberry supported themes and since then, whenever I try to call someone, the call automatically gets disconnected stating Zero balance! But at the same time internet usage cost gets deducted from the available balance! When it shows Zero balance how can internet usage cost gets deducted and frm where? I have prepaid connection! I called my Aircel operator and they said we can see balance in your account and there seems no problem! I went to IDEA for MNP, but told them the problem I am facing and they said "the whole problem may be because of some VIRUS"! M unsure which antivirus should I go for! Please suggest...
Thanks

Rest assured, there is NO virus on a BlackBerry... none, period. Your people at IDEA don't know what they're talking about.
You need to uninstall those themes from the device (all of them) and see if the issue continues.
If you need further help, please post back.
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Similar Messages

  • Posting is only possible with a zero balance; correct document

    Hello SAP gurus,
    Please help me here. I tried to post a vendor invoice but i got an error message "Posting is only possible with a zero balance; correct document". 
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    Thanks in advance,
    Prakash

    Hi,
    I had also faced same issue and got it resolved.
    For resolving it, I made necessary changes in Editing Options in transaction FB01.
    These Editing options are user specific settings and these can be found in transaction FB01 -
    Go to Settings --> Editing Options (F9).
    Alternatively, you can click Editing Option Button on FB01 Screen (Call Up Editing options for Accounting).
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    Rajinder Sharma

  • Outgoing payments - include zero balance

    Hi,
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    There is a functionality in SAP called as debit balance check. This can be carried out after a payment proposal has been created. The check offsets all the due debit items without an incoming payment method against the proposed payments.If the resulting debit or credit balance is less then the minimum payment amount, the payments are added to the exception list and the account is placed on a list of blocked accounts. The debit balance check is carried out with the help of program RFF110SSP.
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  • Prepaid Visa Card has zero balance

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  • Unable to view entries in FAGLL03 for Zero Balance Clearing Account

    Hi experts,
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    Message no. MSITEM111
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    Regards,
    Sateesh

    Hi
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  • Vendor Aging Report to show zero balance does not show all vendors

    Hi all,
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    Hi,
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  • How to findout line  items of zero balance clearing account?

    Hi Friends,
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    Dear
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  • Dunning letters printing with zero balance and no invoice listing

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    Changing Account Information
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  • HT1904 I can't download or update my existing apps because my credit card on file has a zero balance. Everything I'm trying to do is free though. Any suggestions as to how to correct this problem???

    I am not bake to update existing or download new apps in iTunes due to having a zero balance on the credit card on the account even though they're free! I don't know how to fix this, can anyone help?

    Hey Melissavencill,
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  • Zero Balance clearing account shows balance?

    HI All,
    My "zero balance clearing account" shows balance and hence my trial balance is not matching.
    We have posted some WA(goods receipt) documents from MM side and cancelled those due to wrongly entered of internal order in those documents.And Debit line item is missing in those cancelled documents and hence credit amount is showing in my zero balance account.
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    Sumeya Offrin

    Hi Sumiya,
    Check the Trial Balance GL Line Item wise through FAGLL03/FBL3N - G/L Account Line Items.
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  • New-GL-how to assign the zero balance accounts to scenarios

    Dear Experts
    Please help me how/where to assign the zero balance accounts to scenarios.
    Standard functionality supports: Profit Center derication as mentioned below:
    Derivation based on master data--If the line item contains a cost object, the profit center in the master data of the cost object is used.
    Derivation based on product category
    Derivation based on organizational structure
    Derivation based on document splitting - For line items in the Accounts Payable, Accounts Receivable, Cash, and Taxes sub-ledgers, a profit center is only derived if you are using profit center segment accounting with clearing or with balancing. For journal entries, document splitting is always performed for the line items in these sub-ledgers after the other line items have been created.we are concerned abt the 1st scenario & 4
    Default profit center-FAGL3KEH -If no profit center could be determined based on the product category, organizational structure, or document splitting, the standard profit center we specified when configuring the corresponding ledger is used.
    But I am looking for a specific requirement to configure the Zero balance clearing account to the scenarios.
    Thanks
    Rama

    That information will not be any use.
    You can carry forward any number of times - the last should be after closing of previous years accounts.
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  • Problem with document splitting and zero balance clearing account

    Hi SAP Gurus,
    We've already configured the document splitting functionality in our project, however we still encounter some issues with the outcome of posting documents. For some scenarios, the document split functionality seem to work. Below is such example
    Scenario # 1
    Entry View:
    40  Expense (cost ctr 0001)
    31  AP
    GL view:
    40 Expense (cost ctr 0001)
    31 AP (cost ctr 0001)
    However, whenever 2 GL items are included in the document, the document split functionality acts differently.
    Scenario # 2
    Entry View:
    40 Expense # 1 (cost ctr 0001)
    40 Expense #2 (cost ctr 0002)
    31 AP
    GL view:
    40 Expense # 1 (cost ctr 0001)
    40 Expense #2 (cost ctr 0002)
    31 AP (no cost ctr assignment)
    40 Zero Balance Clrg  (no cost ctr assignment)
    50 Zero Balance Clrg (cost ctr 0001)
    40 Zero Balance Clrg (no cost ctr assignment)
    50 Zero Balance Clrg (cost ctr 0002)
    I was just wondering how come the AP item did not split accordingly to the cost center indicated in the entry view. Can anyone please assist me on this one? Thanks in advance and best regards.

    Hi Milind,
    Thanks for the reply.
    I've done the below configuration and assigned cost/profit center update. It now works for profit center split. It still does not split accordingly per cost center though.
    SAP Customizing Implementation Guide > Financial Accounting (New) > Financial Accounting Global Settings (New) > Ledgers >Ledger > Assign Scenarios and Customer Fields to Ledgers
    In the below configuration, cost center is not an available option. Unlike the profit center which is available here.
    SAP Customizing Implementation Guide > Financial Accounting (New) > General Ledger Accounting (New) > Business Transactions > Document Splitting > Define Document Splitting Characteristics for General Ledger Accounting
    The profit center split looks fine now, however the cost center split still is only reflected in the expense items and not on the AP item.
    Any ideas on how to actually split the AP line items according to the cost center assignments ?
    Edited by: Patrick on May 9, 2011 7:46 AM

  • Zero-Balance clearing account - account determination

    Hi all
    For the different accounting principle (US GAAP / IAS and so on) we do not use the ledger solution, we use the account solution.
    There numbering for the accounts is as follows:
    xxxx00 accounts for all accounting principles
    xxxx01 accounts for US GAAP
    xxxx02 accounts for IAS
    xxxx03 accounts for local GAAP
    In the same way, we set up the cost elements for assessment (e.g. 920'003) and the corresponding GL-account for the backward integration from CO -> FI (e.g. 930'003).
    Requirement:
    For the profit center, the must be establised a complete balance sheet and P&L statement. This for all 3 accouting priniples.
    Means we need a complete P&L statement und balance sheet per profit center for US GAAP, IAS and local GAAP.
    Problem:
    As soon as a cross profitcenter assessment is done in the CO-OM (form cost center A to cost center B), there is a booking on the zero-balance clearing account.
    In the customizing you can just set one single zero balance clearing account (in our case 199'990). But for a correct setting up of the 3 accounting principles we should be able to customize different zero-balance clearing accounts:
    Example:
    in CO-OM (cost center assessment)
    Profitcenter A: -100 cost element  920'003
    Profitcenter B: +100 cost element  920'003
    in FI-module (backward integration CO to FI):
    Profitcenter A: -100 GL account 930'003 -> ok
    Profitcenter A: +100 GL account 199'990 -> Problem  -> should be 199'993
    Profitcenter B: +100 GL account930'003 -> ok
    Profitcenter B: -100 GL account 199'990 -> Problem  -> should be 199'993
    If you could set up different zero balance clearing accounts, then you could print out the balance sheet and P&L statement in the FI module per profit center as follows:
    US-GAAP:  accounts xxxx00 and xxxx01
    IAS:            accounts xxxx00 and xxxx02
    local:          accounts xxxx00 and xxxx03
    Swiss GAP FER: xxxx00 und xxxx01 Konten
    Steuer: xxxx00 und xxxx02 Konten
    kalkulatorisch: xxxx00 und xxxx03 Konten
    Thanks very much for any input.
    Pius

    Dear,
    If I understood your requirement correctly then you want different ZERO balance clearing GL Account for below type  GL Accounts
    xxxx00 accounts for all accounting principles
    xxxx01 accounts for US GAAP
    xxxx02 accounts for IAS
    xxxx03 accounts for local GAAP
    Please correct me if I am wrong. If correct then you can post accounting entries to different GL Account by using Substitution OBBH. You have to decide the pre-requisite and on the basis of that you can write the substituon.
    Hope this helps.
    Br,Vivek

  • How to close AP invoice with zero balance

    Customer created payment on account before creating the AP invoice. Then they created the AP invoice and applied the partial payment on account to the invoice, leaving an open balance. They created an AP credit memo for the balance. They did a BP reconciliation to link the payment on account to the ap invoice and ap credit memo which brought the balance down on the AP invoice to zero. however it still shows up as open. We cannot do a BP reconciliation because there is nothing to reconcile. BP has a zero balance. We won't be writing them another check. How do we close the zero AP invoice? This customer has 3 zero AP invoices showing up as open. Any help will be greatly appreciated. Thank you.

    Hi,
    Please check Note no. :  1301470 and see whether the detect query mentioned in the Note displays the Invoice in the question as mentioned by you here.
    Kind Regards,
    Jitin
    SAP Business One Forum Team

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