Zire 21 synchronization

My old Zire expired and I picked up a refurbished Zire 21. It is fully charged but when I click on the hotsync manager...it opens a window that asks me to select a user. I create a new user name and tell it okay. But then it cancels the sync...
any suggestions on how to get this to sync?
Post relates to: Zire 21

What is the OS of your computer?
Have you installed the correct driver for your OS?

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Ptp Synchronization on Windows

I am currently using software ptp synchronization to synchronize the time on several RT systems (PXI, cRIO, and RMC) I now need to sync a windows machine on the subnet. Is there a windows program that does ptp synchronization to an RT grandmaster?
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Hello Marcis-Andreis,
the PTP sotfware options for Windows machines are very limited.
As you can see here - http://www.endruntechnologies.com/ptp-slave.htm
Windows XP, 2003, VISTA, Windows 7 (PTPv2 only)
Choices for PTP Slave software on Windows machines are very limited. Windows is not a real-time operating system and synchronization is dependent on the CPU and the operating system version. PTP Slave software is available from Greyware and is called Domain Time II. Your PTP Slave can be synchronized to within one millisecond of the Grandmaster (network topology dependent) using this software.
Plus you can check the list on wiki page - http://en.wikipedia.org/wiki/List_of_PTP_implementations#Software
The biggest problem is that Widows OS itself is non-deterministic, maybe you should consider using Linux where the options are better.
For Linux you can use popular PTPd package for example, plus you can go for PREEMPT RT, that make you Linux more deterministic.
But everything depends on your application
Please let me know if I can be helpful here.
Thanks and wish you good luck with your project.
Best regards,
David

Wireless Synchronization in Desktop contact list properties is by default showing "Not Available", Not able to change also

In my Blackberry 8520 - Curve model, Wireless Synchronization in Desktop contact list properties (Go to Contacts, select options, select Desktop) is by default showing "Not Available" and not allowing to change also. My other colleagues are having the options.
My basic issue is that Outlook contact details are not getting syncronized with Blackberry. I believe this is the root cause for the same. Please guide to resolve the issue.
with best regards,

Hey pratiktnm,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you setup on a BlackBerry Enterprise Server? With the Desktop service book appearing it seems you were on one. If you are still on a BlackBerry Enterprise Server, I would suggest creating a full backup with BlackBerry Desktop Software: www.blackberry.com/btsc/KB33505
Then proceed with a security wipe by going to Options>Security>Security Wipe and then contact your network service provider to generate a new Enterprise Activation password. Then proceed with the enterprise activation by going to Options>Advanced Options>Enterprise Activation.
Once the activation is completed, test out the wireless synchronization of the contacts.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Problem with Gmail synchronization

I have both my work email configured via BES service and my private Gmail account on my Bold 9700.
Recently I noticed that when I delete emails on the 9700 it reflects almost immediately both on Gmail web interface and both in my Outlook. However, if I delete emails from either the web or Outlook there are no changes on the device.
I opened a case with my mobile provider and they did some tests on several devices on their side and also told me to delete and re-configure my Gmail account. They also configured my Gmail account on their devices, All these confirmed that there is a problem.
After a few days they called back and told me that there is nothing wrong with the service and that the synchronization from Outlook/Web with the device happen after several hours. They also stated that according to RIM's documentation this is how it should work.
Well, if it's true don't you find it quite troubling?
What annoys me the most that I'm sure that when I first configured Gmail on my device the sync was much more frequent.
The support team also mentioned something about BIS upgrade and that that's how RIM decided to implement IMAP4.
Is that true?
Did anybody experience what I mentioned as well?

snip from
http://www.blackberry.com/btsc/KB05133
Additional Information
Email reconciliation with the BlackBerry Internet Service is from the BlackBerry smartphone to the messaging server, and the messaging server to the BlackBerry smartphone. For reconciliation changes to occur in an email application such as Microsoft Outlook, the email application must reconcile with the messaging server, not the BlackBerry smartphone.
It is necessary to correctly configure the BlackBerry smartphone and integrated email accounts to turn on the full two-way reconciliation. For more information, see KB13509.
Reconciliation changes from the mailbox to the BlackBerry smartphone might require up to 6 hours.
For more information on Microsoft® Mobile Services Protocol (MSN® MSP), see KB24360.
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Clock synchronization of a NI-6111 with a NI-6602

Hello,
We are trying to synchronize two boards. One is a NI-6602 and the other one is NI-6111. We have already synchronized both devices using the OUT signal from the 6603 (PFI32) and routing it to RTSI_5. Now we would like to synchronize both onboard clocks. We were able to route the 20MHz clock of the 6602 to RTSI_7 using a DaqMX subVI but when we attempted to read that signal with the NI-6111 using the VI AI clock config, it is not allowing to us to configure the clock source in that VI as RTSI_7. Any ideas?
Thanks
Facundo

Hi facundo,
It appears that you're using DAQmx with the NI-6602 device, but the Traditional DAQ driver (since you're using the AI Clock Config VI) with NI-6111. Is this correct? If so, is there a reason why you're doing so since both boards support DAQmx?
Each device can use one driver at a time. If you're using AI Clock Config, and right click the "Clock Source" and choose Create >> Constant, you should be able to choose "RTSI Connection", and indicate the RTSI pin number. However, unless you have a specific reason, I would recommend using DAQmx for both boards. You can consider LabVIEW shipping examples such as "Multi-Device Synch-Analog Input-Cont Acquisition.vi" as a starting point.
Thanks,
Lesley Y.

Synchronization of PCI devieces via the RTSI bus using the measurement studio for Viusual Basic 6

Hi everyone,
I would like to synchronize a NI 4474 A/D card with a NI 6733 D/A card via the RTSI bus. Is there any way of sharing the timebase using the measurement studio for VB 6.0? It seems like it could be possible using the traditional NI-DAQ .DLL but I would prefer to do it with the ActiveX API.
I am quite desperate, since all my attempts to use the CWDAQTools1.RouteSignal and CWDAQTools1.RouteRTSI command failed miserably :-(
Thank you very much in advance!
Federico

Thank you very much indeed!
Unfortunately it doesn't really work... I cannot use the DI options since my A/D card (NI 4474) does not support DI/DO... When using the other option (CWDAQTools1.RouteRTSI) I keep getting an error message that this command is inapropriate for my device (even though it does have a RTSI bus and allegedly it also supports time sharing...)
Looking forward to your answer!
Kind regards
Federico

"Batch Synchronization" in Parallel Model

Hi,
I'm working on a project with up to 15 UUTs which are supposed to be running using the parallel model, since they have to be able to start and stop separately.
There are conditions in which all active UUTs are paused and restarted upon request. Communication with the UUTs is established using a single demon. Now I need a synchronization method, to make sure only one thread runs the daemons initialization. Just like a batch synchronization using the "One Thread Only" option.
The Batch steps do not work in the Parallel Model so is there a best practice establish a synchronization like this? I have some ideas, but I guess I'm thinking too complicated and can't see the wood for trees....
Cheers
Oli
Programming languages don't create bad code, programmers create bad code....

James,
thanks for the reply. I guess I can implement sth like you suggested. Was just wondering, if I'm missing some built in option that saves me from tinkering myself.
Cheers
Oli
Programming languages don't create bad code, programmers create bad code....

Synchronization of M-Series cards via RTSI and ANSI C?

Hi!
This is my first post and I'm happy to be here. I tried to search as thoroughly as possible, but if this has been answered elsewhere, I'd be grateful for a hint/link nevertheless.
System:
Win 2000 Pro with NI-DAQmx (part of NI-DAQ 7)
2x PCI-6220M, 1x PCI-6221M
RTSI Cable
all components are registered in MAX
Problem:
I want to synchronize the cards over the RTSI bus. I am using the ANSI C library. There's an example SharedClk10-FiniteAcq_main.c, but it is designed for PXI and uses the undocumented (at least in the C reference?) DAQmxSetTimingAttribute function. I tried to pass '/Dev1/RTSI7' as the clock source, but it did not work.
Then, after reading the C reference a bit more, it seemed as if I needed to use DAQmxExportSignal. But it gives me an error DAQmxErrorInvalidRoutingSourceTerminalName_Routing = -89120 when I try to route DAQmx_Val_20MHzTimebaseClock to '/Dev1/RTSI7'
I'd like to know what C functions I have to call in which order to enable synchronized sampling with the three M-Series cards.
So far I do:
DAQmxCreateTask (primary & driven)
DAQmxCreateAIVoltageChan (p & d)
DAQmxExportSignal (p)
DAQmxCfgDigEdgeStartTrig (d - trying to import the failed export of /Dev1/RTSI7)
DAQmxStartTask (d & p)
DAQmxReadAnalogF64 (p & d)
DAQmxStopTask(p & d)
This is my first time using M-Cards or the ANSI C functions, so I might have missed something essential.
Can anyone give a hint as to what I need to do?
Jens

First, if you haven't, you should explicitly create a RTSI cable in MAX. This can be done by right-clicking on Devices and Interfaces -> NI-DAQmx Devices and choosing Create New NI-DAQmx Device -> RTSI Cable. Then, for each device that is connected to the RTSI cable, use MAX to edit its properties and in the "RTSI Configuration" tab, specify the RTSI cable. This will allow NI-DAQmx to automatically route signals of the RTSI cable.
Now that a RTSI cable is configured, you don't need to explicitly export signals from the task. You can use the DAQmxGetMasterTimebaseSrc function to retrieve the master timebase terminal name from the primary task and the DAQmxSetMasterTimebaseSrc function to set the master timebase terminal name for the driven task. The DAQmxGetMasterTimebaseRate and DAQmxSetMasterTimebaseRate functions can be used in a similar manner. Configuring these properties will result in NI-DAQmx automatically routing the master timebase signal from the primary task to the driven task using the RTSI cable. To ensure the driven device starts at the same time, invoke the DAQmsxCfgDigEdgeStartTrip function passing a triggerSource parameter of "/ai/StartTrigger" which will result in NI-DAQmx automatically exporting the start trigger signal for the primary task over the RTSI bus and using it as a digital start trigger for the driven task.
I assume that you will also want to invoke the DAQmxCfgSampClkTiming function for each task to specify the acquisition rate and number of samples to acquire. Note that since the master timebase signal and the start trigger signal are already routed using the RTSI cable, the sample clock itself does not need to be shared between the two tasks.
geoff
Geoffrey Schmit
Fermi National Accelerator Laborary

Outlook not an option during synchronization

I am just setting up my new blackberry - I loaded the software and am trying to synchronize. When I click on contacts or calender or tasks I dont have an option of Outlook. Under contacts I have outlook express, but I am using outlook not outlook express. When My husband did it on his machine it worked fine he had the option in the list of outlook or outlook express. I dont have either? What do I do, I have been trying everything for 2 hours now!!!!
Solved!
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4.7 --> sorry, I have no knowledge concerning the Storm
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Counters synchronization in daqmx

Hello Everybody,
I'm rewriting custom software in LabView from DAQ to DAQmx. I have the following problem:
I need Ctr0 (at low frequency) to trigger "packets" of pulses on Ctr1 (that operates at high frequency). I'm using Pause,Trigerr option on Triggering node. Since pulse trains on the Ctr1 and Ctr0 "drift" with respect to each other that causes idle state of the Ctr1 oscillate between 0 & 1 - depends in what state it was left after Ctr0 pulse.
Does anybody have any idea how to overcome this problem?
I tried to synchronize start of both counters by triggering them from the pulse of the third counter but it does not help. Also, it is impossible to use Start.Trigger opting with Pause.Trigger optin on the same counter.
Here is a VI that demonstrates the problem.
I'm using NI 6052 board with 2 counters. Ctr0 Out is wired to PFI4 (Ctr1 G)
Thank you in advance.
Pta.
Attachments:
IdleStateDrift.vi ‏37 KB

Ok, it seems that I fixed the problem.
In case it will be useful for the others, there is a solution:
If you are trying to replicate Finite Pulse Train Int (DAQ-STC).vi in DAQ/Examples you need to use just one counter in DAQmx in Finite/Retriggerable mode. It eliminates necessity of 2nd counter and Pause Trigger option so there is no problem with counters drift.
I have wasted several days of my time on this simple task.

Google Contact Synchronization Issue

When I configure a new gmail account on my device 8520 (OS 5.0.0.681) and choose contact sync option it works fine for few days but after that it stops. In options Wireless Synchronization status shows "Not Available" which I can not change also as it is disabled.
In order to enable it again the only option works is delete the account and configure it again which is a pain as I have to again create my filters which is a hectic work.
Any help on this issue will be highly appreciated.
Thanks,
Sachin
Sachin Jain
http://BBIndia.net

Hey Xmen81,
Try completing the following steps, this may help resolve
your issue with Google Contacts synchronization:
Go
into Options > Advanced options > Service Books > Delete the you Gmail
Sync service book Example: [email protected]
SYNC
Log
into your BlackBerry internet service account and verify the Contacts are checked off for synchronization http://www.blackberry.com/btsc/KB1927
Then
resend service books to the device, if you are doing this from the device
follow this KB article http://www.blackberry.com/btsc/KB16383
I hope this helps!
-HB
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DMA host to target synchronization

I am using two host to target DMAs to generate two arbitrary waveforms to be output on anAO module. I want these waveforms to be output at the same time, but it appears as if one of the waveforms leads the other by several micorseconds. The two waveforms are in two separate arrays, passed to the DMA. It appears as if the lag is on the host side. I've attempted using the timing loop with the synchronization vi and adjusting the offset of the timed loops, but that seems to increase the delay more, or have not effect. Is there a way to get these DMAs to start passing the data at the same time?
Solved!
Go to Solution.

Hi Peter,
Good question. I am thinking that this may be possible using occurrences. Just before we want to write to one of the fifo's set the occurance so that the second fifo could write as well. However this may still cause a lag. As of yet there is no way to purely trigger Fifos. If they are in the same loop they should happen relatively at the same time. I will try to use occurances tomorrow, time it and see if they come back synchronously.
National Instruments
RIO Embedded Hardware PSE
CompactRIO Developers Guide

Your computer must be connected to the Internet in order to initially configure synchronization settings. Please ensure that you are able to connect to the Internet and try again.

I keep getting the above message when I try to configure my synchronization settings...yet I clearly have an internet connection. I downloaded the most recent Desktop Software and that did not correct the problem.
What am I missing?
Solved!
Go to Solution.

Hello 1066stump,
Welcome to the BlackBerry Support Community Forums
The following KB article may help regarding the issue you are having:
http://www.blackberry.com/btsc/KB16471
Cheers,
-FB
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Click "Accept as a Solution" for posts that have solved your issue(s)!

Program error during synchronization with Outlook

the synchronization of my new Curve 9300 with PC/Outlook does not work. Always the same failure-message occurs:
In Line 140 in ./Error.cpp is a program failure. Please send a protocoll to the technical support to report this failure (german orginal message: In zeile 140 in ./Error.cpp ist ein Programmfehler aufgetreten. Senden Sie ein Protokoll an den technischen Support, um diesen Fehler zu melden).
Who can help me. Who can i reach the technical support in Germany?
Please let me know. Thanks

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB32032Reoccurring appointments of a specific pattern cause the sync to fail with an error message in BlackBerry Desktop Software
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message or code, should reveal all applicable existing threads to you.
wavo wrote:
Who can i reach the technical support in Germany?
ALL support starts with your mobile service provider (Telkom Germany, according to your profile). They are responsible, by contract, to provide 100% of your service and 100% of your formal support. They have the power to escalate cases they cannot resolve into RIM at no cost to the end user. But, hopefully, the above KB will provide you with what you need.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Time Synchronization, Lookout 6.2

We recently installed 6.2 on several new machines, and one of the machines is experiencing issues with time synchronization. I have no time servers set up using the Time Synchronization Dialog, and the Lookout System Time (lower left corner) is unstable, and different from the Windows system clock. The Lookout time will sometimes fall two minutes behind the windows system clock, and then "update" to the correct time and immediately start lagging behind the system clock. Even though I have time servers set up, changing the "Sleep Time" in the Time Sync dialog affects the behavior of the lookout system time. I've tried add the local machine as the time server, and another computer running 6.2 as the time server, but this does not correct the issue. The lookout system time may change 2 seconds in 20 seconds, which makes all of our timers useless. Again, we're only experiencing this issue on on computer, and I've unistalled the software, all the way down to the WinXP OS, reinstalled, and the same behavior returns after the Lookout process is opened and run for about 5 minutes.
It appears as though there may be a time server set somewhere that is not showing in the time sync dialog. Is there a location in the registry where the time server might be shown? Any other suggestions will be most appreciated.
One last thing, once lookout is started, if I stop the NI Time Sync service, the lookout time matches the local comptuer time perfectly. I thought about disabling this service, but Lookout won't start without it. I have to stop it once Lookout is started, and I have a continuous alarm alerting that the service has been stopped.
Again, I'll appreciate any suggestions.
Jeff Miller
USACE

Hi Jeff, I am wondering if you found a solution to your issue. I have just replaced a PC running Lookout Client 6.2 (power supply died) and this machine is experiencing the same issue you describe (lookout time running wild)
This of course, causes the hyper trends to not 'sync/display'.

Zire 21 synchroniz​ation

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Zire 21 synchronization