Zire 31 Won't Sync in Vista

I just upgraded to Vista from XP. My Palm Desktop software seems to mostly be working okay in the operating system, but when I try to "hotsync" my handheld with the Palm Desktop, Windows tells me that I need a driver. It can't find one in the CD, online or in Windows. What can I do to make this function work?
Post relates to: Zire 31
This question was solved.
View Solution.

Grrrrrrrr!
Thanks for the information. Wish I'd have come here first instead of working at it on my own for so long (grrrrrr again).
I don't suppose you know any way to transfer my memos and contacts from my old computer to my new one without having to retype everything, do you? Probably a file somewhere I can copy and paste?
Post relates to: Zire 31
Message Edited by dragonflyspit on 03-22-2009 05:33 PM

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Centro won't sync with Vista

I can sync my Centro to Palm desktop using my office PC (running XP) with no problems. But when I try to do so at home, on my laptop running Vista 32 bit, the sync stalls out while allegedly syncing the calendar. I have uninstalled and reinstalled the Palm software and the same thing happens every time. What am I missing?
Post relates to: Centro (Verizon)

There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
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Post relates to: Palm i705
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IPhone 4 with iOS6 and iTunes 10.7 on PC/Vista won't sync!!!

Just updated my iPhone 4 to iOS 6 and my iTunes to 10.7. And now they won't sync. I get the "tone" indicating that the device is recognized when I plug into the usb port, but my iPhone does not appear as a device in iTunes, nor does the iPhone even appear as a device in My Computer. Have uninstalled and reinstalled iTunes. No luck. Have reverted back to installing iTunes 10.6.3 but then it won't open properly becasue the file "iTunes Library.itl" was created by a newer version of iTunes. So back to iTunes 10.7. Have run the iTunes diagnostics and get the below log. Nothing is working. Please help.
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
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CD Driver 2.2.3.0
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Gracenote SDK 1.9.6.502
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OK, getting closer. Looks like it may have something to do with my Apple Mobile Device USB Driver. I get this message when I look at it in Device Manager: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
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Vista 64- Ipod touch won't sync

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Perhaps the questions had been answered earlier luvlabs, but I did a search and found it difficult to find a good answer within the discussions as there are so many people continuing to have this problem. I had more success just searching the Apple support site. I also think that since this has been a consistent problem for several months it is surprising that Apple hasn't improved iTunes so that this doesn't happen. It seems like a looping problem in the software Apple is always squirmy in the way it acknowledges any kind of problem.
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My itouch1st gen will not sync with my cmputer and ipad so i can't retrieve my songs, videos it won't sync and itunes don't have my old purchases. how can i recover them

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You cannot merge Apple ID accounts, that has never been supported.
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Ipod 5 won't sync with iTunes, says it needs to be restored to factory settings.

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First try to resolve #2 by:
See
iOS: Device not recognized in iTunes for Windows
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iTunes for Windows: Device Sync Tests
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IPod Nano won't sync with iTunes on new laptop

When I first got my new laptop about a month ago I did the 'homesharing' technique to be able to use my iTunes on it, it worked successfully up until I tried to purchase new music from the iTunes Store & upload music into my Library from my laptop.. It just wouldn't sync onto my Nano! Every time I clicked the Sync tab nothing would happen even though the music had all been purchased/uploaded perfectly fine. I had ofcourse made sure my iTunes was 'activated' onto my new laptop, etc etc & when I went onto my old laptop to try it on there all the music DID sync onto my Nano.
Since then I've re-installed iTunes several times even copied my full iTunes folder onto an external USB stick & transferred it that way & still my Nano will not sync with my iTunes! The new iTunes isn't helping much either as I find it quite confusing to work out as it's totally different. But yeah even with the new iTunes upgrade my Nano still won't sync.
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Try:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
(it includes a link for XP)
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My itunes no longer recognises my ipod nano and won't sync. Any advice?

My ipod nano is no longer recognised by itunes and won't sync. Itunes is on a Window 8 computer and while windows sees the device, itunes won't? Any advice?

Hi caro101,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPod nano not being recognized in iTunes.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
If you see your iPod in My Computer (Windows XP) or Computer (Windows Vista, Windows 7, or Windows 8) but not in iTunes under Devices, try these steps. Start at the top and work your way through the steps until iTunes recognizes your iPod.
If you don't see your iPod in My Computer, follow these steps.
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A Mac
An iOS device (iPhone, iPad, or iPod touch)
An iPod nano (5th or 6th generation) (and you see an alert message in iTunes when you connect the device)
Cheers,
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ITunes won't sync my iPhone 4 or connect to iTunes store.

Hello, I have iTunes 10.7 and it won't sync my iPhone 4, it gets stuck at step 2 "making backup", it also does not connect to iTunes store, it keeps rolling "accessing iTunes Store" and nothing happens, I checked the diangostics options, it says "Internet connection verified" and "Secure link to iTunes failed".
Note that I use Windows Vista Business (Service Pack 2), and that I made sure that Windows firewall allows iTunes to connect to the internet via both ports 80 and 443.
Note: my iTunes still syncs my iPod Nano 4th generation successfully but it won't sync my iPhone 4.
Attached a screenshot of the diagnostics result:
And here's the full text for the diagnostics result:
Microsoft Windows Vista Business Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Compaq 6710b (GF938AT#ABA)
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
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Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0020A8FC0930EFD0
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The current local date and time is 2012-10-08 16:04:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
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Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
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iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
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Description:    Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address:    192.168.2.102
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.2.1
DHCP Enabled:    Yes
DHCP Server:    192.168.2.1
Lease Obtained:    Mon Oct 08 15:58:39 2012
Lease Expires:    Tue Oct 09 15:58:39 2012
DNS Servers:    192.168.2.1
Adapter Name:    {DBB9A141-05A5-4803-822E-B75F41D89847}
Description:    Broadcom NetLink (TM) Gigabit Ethernet
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    No
DHCP Server:
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Lease Expires:    Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
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Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
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Man! thank you so much! After applying that command the problem completely disappeared and now iTunes is working perfectly! I really don't know how to thank you! I have been suffering from this problem since more than a month ago, I even bought new albums and couldn't sync them to my iPhone!
Not only that, I had also other issues with iTunes like when Windows starts up the "Apple Mobile Device Service" always occupies %50 of the CPU usage, that issue has been resolved also.
I also had problems with Google Chrome, Google Chrome was not able to open a lot of pages i.e. hotmail.com, 9gag, and sometimes YouTube, but now it's working perfectly! Seriously what kind of magice command is that?!
But I also was able to recognize what was causing the problem, I'm using the program "Internet Download Manager 5.19", and after I applied that command and restarted my computer, this window appeared:
First I clicked "Yes" and it asked to reboot the system, after rebooting, all the old problems were back, so I recognized that IDM is what was causing the problem, so I applied the command once again, restarted my computer, and this time I clicked "No" to this window, and now everything is working just fine.
Thank you very much for your help, you saved my life!
Cheers

TungstenE won't sync to Outlook 2003 since receiving new laptop

My previous laptop died so my IT dept moved my data to a new laptop. Our programs and data are stored on separate drives. The Palm software & data was stored on the program drive, so I lost everything related to my Palm. I reinstalled Hotsync Manager from the original CD but it won't sync with Outlook. I have also upgraded to v4.1.4 but that didn't help. I have also looked for the Outlook Conduits by clicking on the Hotsync > Custom in the Palm Desktop program. I don't see any Outlook Conduits listed. When I run the Hotsync Manager, the Palm Desktop and PDA will sync but there are appointments that were stored in my Outlook pst file that need to be in sync with the PDA.
New operating system is Win XP Pro
Post relates to: Tungsten E
This question was solved.
View Solution.

Ok.
You did not see the PIM conduit sync in start-programs-palm-PIM conduit sync? It should be there. I provided the path in the previous post.
Regarding your device locking up, have you installed any 3rd party programs. They can cause corruption if not compatible.
Another cause of locking up can be corrupted data.
Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.
After you install the program on the handheld, run the scan and also scan for Blobs in the calendar.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.
Another cause of problems can be the following:
Are you sync'ing the E to the same username in Palm Desktop as an older Palm device?
If you are, this will cause problems on the new device. When you sync the device, it saves the device settings, 3rd party apps, preferences, etc. in the backup folder in the username folder on the PC. When you sync the new device it copies the contents of the backup folder for the old device to the new device. This will cause corruption in the settings for the new device thus causing erratic behavior of the new device.
If this is the case,
You may need to hard reset your device and rename your backup folder. Go to http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 and follow the directions to do a hard reset. Next before you hotsync your data back over you will need to rename your backup folder, to do that go here;
XP
C:\program files\palm or palm one\[hotsync username]\ and rename your backup
folder to backup.old
Vista
Start-->documents\Palm OS Desktop\[hotsync username]\ and rename your backup
folder to backup.old
Then hotsync to your current hotsync name and all your contacts, calendar,
tasks, and memos will come back over.
Show file extensions for XP or Vista
XP
If you can not view file extensions on your PC I would like you to open a
folder go to Tools-->Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Vista
Open control Panel go to Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.

I have an iPod Touch 3rd gen and while it is recognized by my laptop with Win 8.1, it won't sync with iTunes.

I have an iPod Touch 3rd gen and while it is recognized by my laptop with Win 8.1, it won't sync with iTunes. It worked fine while my laptop had Win 8 but after the update, it quit syncing. Strange though, I downloaded an app directly to my iPod and when I connected it to my laptop again (for recharging if nothing else), iTunes updated itself by including the new app. I also tried syncing wirelessly. Also unsuccessful. I'm about ready to change to an alternate to iTunes if I can't get this situation fixed. Anyone else have this problem and/or a solution?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
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My ipod won't sync. keeps coming up with error message saying ' itunes could not back up ipod because a session could not be started with the ipod' help?

My ipod won't sync to my itunes. Keeps coming up with the error message 'itunes can not back up the ipod because a session could not be started with the ipod? it has been coming up with this message for the lst 2 weeks now. Will let me charge it but won't let me sync anything. Really not sure what to do or where to start or anything!

Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues.

Some calendar entries do not sync: Windows Vista -- Outlook 2007 -- 3GS

I have a couple of calender entries that refuse to sync. beween my Windows Vista machine running Outlook 2007 and my iPhone 3GS.
I bought some airline tickets from USAir and they sent reservation information in an e-mail that I added to outlook. Although the "appointment" looks normal in Outlook it will not sync. I also have one event on the iPhone that won't sync "back" to Outlook.
So far I have tried:
* Reseting the sync. history in iTunes
* Setting the "Replace information on this iPhone" for the Calendar setion.
* Making an edit in the non-syncing entries so they would show as needing to be synced to the other device.
None of these things has made the entries sync....
Any ideas apprecaited....

Ok after MUCH messing around it appeared that the problem was somewhere in one of my "repeating events". Myself and the Apple guy concluded this after exporting all of my calendar events to a CSV file and then re-importing them. All the events went to the iPhone without issue so the initial diagnosis was data corruption in one of these events causing a sync. failure.
I was willing to go along with this diagnosis and figure out which event was corrupt since that seemed to be the problem.
MY ONLY COMPLAINT to Apple at the time was that this condition should have given an error message during sync. - just a "basic" QA check of the sync. would show the number of calender events in Outlook did not match the number of calender events in the iPhone ... apparently this is NOT performed by the iTunes Sync. tool.
Anyway I deleted ALL recurring events from my calender sync-ed and all was well.
I started adding back the repeating events to find the "broken" event. This turned out not to be possible as it would "break" in seemingly random places.
For example I have about 60 annually repeating events (birthdays and anniv.) I added back the first 20 ... it broke. Ah-ha the problem is somewhere in #1 - 20 of 60. So I add just the "last" 40 ... it still breaks... hmmmmmm do I have MULTIPLE "break points"???
Ok ... so I just start re-adding them manually one at a time ....
I have a grandfather that was born in 8/28/1915. When I add his birthday to the calendar in Outlook (by entering his birthdate on the details page of his contact record in Outlook) a annually repeating event that repeats forevery starting on 8/28/1915 gets added to the calender. iTunes would NOT sync. this event.
I deleted it, re-resync-ed, then re-added the birthday and EDITED it to start the repeating event on 8/28/2000. This time a sync. worked OK and the birthday is on my iPhone ... this is very screwy. Again no error messages from iTunes at any time.
So I do not know what the "metrics" are for valid events, but if something as simple as the one above confuses iTunes I sure could have a lot of "bad" events that are in fact not corrupt.
So I do not know what the "metrics" are for valid events, but if something as simple as the one above confuses iTunes I sure could have a lot of "bad" events that are in fact not corrupt. There has got to be something weird going on with the way iTunes handles "repeating" events in terms of a "ceiling" as to how many times it can repeat or the total number of repeating events that can be sync-ed or something like that ... that seems to be the only "thread" I can find .... it does not appear to be corrupt data, but perhaps event types that the iTunes/iPhone can not handle???
Not a happy boy.

Zire 31 Won't Sync in Vista

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