Zire 71 Desktop and hotsync prob.. Somebody help me please!

I have a zire 71. It seemed to be working fine when i shifted to vista at first. A few months later it stopped hotsyncing. Now thats palm desktop 4.14 has been released for vista, when the installation asked to have the device plugged in, vista shows a window that requests me to insert the device software cd.when i clicked on look for software online, it asks me to download the software for treo and takes me to palm desktop for treo download. Can somebody tell me y this happens and wat i can do abt it? Any help at all would be appreciated. Is there any other way i can sync the z71?
Post relates to: Zire 71
Message Edited by KevinismG on 07-23-2008 01:31 PM

Try completing the software installation without connecting the device. Then reboot the PC. Then try to sync.
Post relates to: None

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