ZoneAlarm Firewall blocks iTunes - iPhone stability.

I spent HOURS with (very helpful) iPhone tech help trying to stabilize my iTunes, which I needed for my new iPhone, on my Vista PC. Sometimes iTunes would hang the PC, sometimes not recognize the iPhone, sometimes work, and then often after working would freeze iTunes, requiring a Re-Boot. I have a very clean PC - no virus issues - and FINALLY gained immediate success when I uninstalled ZONEALARM FREE FIREWALL and then used PC TOOLS FREE FIREWALL. That worked. I've tried to post this on ZoneAlarm Forum, but for some reason, can't get thru on that forum. Other Windows folks with similar problems might appreciate my posting here.

Does anyone have a solution to this that doesn't involve completely disabling ZoneAlarm? How to let iTunes through so it can work with the phone (ie. remote app, etc.)
Thanks

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Firewall blocks iTunes 10 - airport express ( = v9.x.x always been fine)

I have just upgraded to iTunes 10 and I am really not happy. I would appreciate any ones help, if any one could take pity on me.
The first thing my iTunes server is no longer supported, but in addition I cannot connect to airport express. There were never any problems at <= v9.x and the only action taken was to upgrade to 10. The airport express appears to connect fine end ends up with steady green light and all the firewall settings allow absolutely the fullest access for anything remotely itunes/airport etc related.
If I turn the windows firewall off all is well. However I have given access to absolutely anything I can think of that may remotely be to do with iTunes including iSCSI Service and other odd things found on google. Why don't apple tell you if something new has been installed that needs allowing by the firewall
I can't understand why itunes 10 is so bad and why apple are so silent on it. I also can't understand why after buying airport express and three years apple subscription as soon as I login for support the page just tells me I have no order or repair code, before it even asks me for anything else.
Any help or advice would be greatly appreciated. I am beginning to regret every getting involved with anything to do with apple or itunes.

So many users have this same problem. Come on Apple...
Seems to affect both MAC and PC users - though in different ways.
Incidentally though its not as good Winamp allows you to get to the Airport if you have the right plug in. Airfoil also allows you to get past it (if you dont mind using this as well as ITunes). Both work with the Windows Firewall on.
I'm doing that until Apple release a fixed version.

Router blocking Wi-Fi sync for Itunes-iPhone 4

Me router is blocking the Wi-Fi sync to itunes. Port TCP 123,3689 and UDP 123,5353, have benn opened. Re-boot done on all (router, computer, etc). Still blocking Wi-Fi to Iphone 4.
Solved!
Go to Solution.

Now we are getting somewhere.
UPNP ( http://en.wikipedia.org/wiki/Universal_Plug_and_Play) should not be used along with manual port forwarding.
Describe the exact port forwarding you did, and how you determined the iPhone's IP address, which since you did not statically assign the IP in the static IP range on the router, will not remain the same as your iPhone logs in and out of the wiFi, so your port forward will eventually wind up going nowhere.
My advice, disable any port forwards, ensure UPNP is active, then look to your PC for it's firewall blocking the incoming sync request from the iPhone. What is the PC OS?

When I run itunes diagnostic tests, I am told secure link to itunes store failed. My firewall is not blocking itunes. I have tried to download two itunes products and these have failed to download properly. What do I do?

When I run itunes diagnostic tests, I am told secure link to itunes store failed. My firewall is not blocking itunes. I have tried to download two itunes products and these have failed to download properly. What do I do?

WIndows Vista and 7 uninstall instructions:
http://support.apple.com/kb/HT1923
Windows XP instructions:
http://support.apple.com/kb/HT1925
I would say a removal is necassary! this will not affect the content

ITunes block my iPhone I can't buy music anymore

iTunes block my iPhone I can't buy music anymore

Hey, epoh, I haven't forgotten the long term solution for you, I just can't seem to find it in the user tips library. I know it was there, and I've asked some of the folks who have helped on this type of thing before to help me relocate it. Of course, they all decided they were "Irish" and (although it has nothing to do with being Irish) are still recovering from celebrations designed to make bartenders rich and breweries dry.
Hopefully they will be back soon. In the mean time, Rod has suggested two things. One would be taking a look at your account page (click on your account name when in the iTunes Music Store) and seeing if there isn't a way to reset it in the purchase history screen. I don't see anything like that there, but then again, I don't have anything stuck in my cart either
Give that a shot, then try deauthorizing your computer and reauthorizing it. I see where he is going with this one. It's quite possible that this action will get rid of anything that was hanging out under that particular account name.
Give these both a shot, and see if it doesn't shake that album loose. If it doesn't, I'm sure someone has a link to the fix I'm thinking of.

I have blocked my iphone 4 and tried to restore it but hen I did it asked me for my itunes password that I dont remember. My phone seems to be stuck on this stage now :( anyone know how to get around this? Thanks

I have blocked my iphone 4 and tried to restore it but hen I did it asked me for my itunes password that I dont remember. My phone seems to be stuck on this stage now anyone know how to get around this? Thanks

There is no way to get around activation lock, you must recover your password for the AppelID that it is locked to:
http://iforgot.apple.com
iCloud: Activation Lock

Having trouble with synching (iTunes/iPhone) & Security software

I use ZoneAlarm Security Suite on my PC. Ihave been using iTunes/iPhone successfully for a couple of years with this software, but after the most recent iPhone o/s upgrade I get communications errors that prohibit my iPhone from syching properly. It often comes up saying that I need to restore my iPhone.
Any suggestions on firewall settings that may be causing these issues?

Find a new friend. If you don't have access to the last computer your phone synced with, you will have to force your phone into recovery mode & restore it as a new device to remove the passcode. All data on your phone will be lost:
Turn the phone off using the Sleep/Wake button, then the slide to power off. If you are unable to do that, press and hold the Sleep/Wake and Home buttons at the same time. When your phone turns off, release the Sleep/Wake and Home buttons. Then, leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, you will only be able to restore as new.

How can you 'block' your Iphone, if somebody stole it? so that they can not mess with your social network accounts or anything alike?

Yesterday night, somebody stole my Iphone.
Now I'm trying to safe my privacy and everything trough itunes. But how can I 'block' the Iphone, so the thief won't be able to access my phone, or at least not my apps and stuff? is there anyway, -besides trying the impossible and getting it back- I can do??
I'd really apprecciate any tipp and help at this one!!!

What To Do If Your iDevice or Computer Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Mac Computer
       Find My Mac can be used from Find My Phone at iCloud.com and via Find
       My Phone on your iDevice.
      The following is third-party anti-theft software:
           1. STEM 2.1
           2. MacPhoneHome 3.5
           3. MacTrack 7.5.0
           4. VUWER 1.7
           5. Sneaky Bastar* 0.2.0
           6. Undercover 5.1.1
           7. LoJack for Laptops
           8. Hidden 2.0
           9. Prey 0.6.2

HT4061 My iPhone 4 has been recently stolen :( and I am wondering how can I be able to blocked my iPhone 4 so the one steal it cannot use my phone pls let me know what to do thanks.

My iPhone 4 has been recently stolen :( and I am wondering how can I be able to blocked my iPhone 4 so the one steal it cannot use my phone pls let me know what to do thanks.

Apple does not get involved with lost or stolen items. A carrier may offer IMEI blocking (non in the USA currently do, but elsewhere some do). Your carrier would already know your IMEI number anyway, so just contact them and ask them about it.
It is VERY good that you had a passcode lock on the device. That means your personal information will be safe. And yes, after 10 failed attempts (each with increasing time out between allowing another attempt) the device will permanently lock them out until they restore the device in iTunes. Anyone can go ahead and restore your iPhone as new in iTunes, but that also wipes everything off it and restores it to new condition - which does mean they can go off and use it as theirs, but at least all your data is gone.
Did you file a police report it was stolen? Also your carrier should be told (and ask them about IMEI blocking). Sorry it is gone, but you did the best thing possible to protect yourself and your information when you set up that passcode lock.

Can I block itunes using activesync, will it break other functionality?, Can I block itunes using activesync, will it break other functionality?

Hi all,
we're looking at trying to block iTunes on all business iPhones and iPADs using ActiveSync to prevent users downloading applications
What I have found so far is:
1) iTunes is part of the OS and as such is defined as an In-ROM application– An OS applications
2) ActiveSync can only block In-Memory applications – user or business downloaded applications
Can someone confirm I have understood this correctly. If not;
3) Are there issues to blocking iTunes? Will it break anything else?
many thanks

I'm not sure. I guess I wouldn't be surprised if you can't--iTunes is a fundamental app for iOS
I'd suggest looking in detail at the options available for configuring iOS policies using Exchange ActiveSync, or perhaps exploring an alternate mobile device management solution. Although, I believe because of the locked down nature of iOS that third party MDM tools can't really do anything more/different than EAS. For more about me, check out my about.me profile.

Firewall blocking access to app store

Anyone know how to circumvent a firewall blocking app store access (same for itunes) - I can confirm access when on a different network.

found http://support.apple.com/kb/TS1629 which give port number etc for itunes - which I assume as the same for app store

AVG Firewall blocking AirPlay.

Hey
My AVG Firewall is blocking iTunes from sending out AirPlay. And when I want to use it I have to stop my Firewall which I don't really want to do.
I have iTunes, and Bonjour in the firewall exceptions, but still blocks.

I finally figured out how to solve this problem. Air play uses port 5353 for AirPlay which is normally blocked by AVG firewall. http://support.apple.com/kb/TA21543
I unblocked port 5353 in AVG (v10) using this method
1. Open AVG
2. Go to Firewall settings
3. Click on "Tools/Firewall Settings"
4. Go the the Profile you want (Small Home or Office Network, ect.)
5. Click "System Services"
6. Under "User defined system rules" Click "Manage user system rules"
7. Click add
8. Make sure you have the settings the same as the following
protocol - UDP
direction - Both ways
local port - User selected port (enter 5353 as the defined port)
remote ports - Same as local port
remote address - local network
9. Name the Rule
10.Click OK, (You should see the rule listed now) then OK again
11. Click Apply and restart iTunes
Hope this solves your problem
Taylor

Why does iTunes/iPhone 4S insist it can't find a song on my PC or my phone when it is on both? This is resulting in me being unable to use the ringtones I created from these songs, but I can still play the songs.

OK, so I'm clearly a newb. I thought if I asked a question, it would post, and now I'm being told to post a comment, so I'm asking the same question again. Sorry I sound like an idiot. I'm new to this apple/mac stuff.
Why does iTunes/iPhone 4S insist it can't find a song on my PC or my phone when it is on both? This is resulting in me being unable to use the ringtones I created from these songs, but I can still play the songs.

If you have added the ringtone file correctly to iTunes, it will appear under iTunes 'Tones' library.
If you don't find Tones library in iTunes, go to iTunes menu EDIT/PRFERENCES under GENERAL tab, check the Tones Box under Library source to display Tones library in iTunes.
iTunes accepts only m4r file as ringtone and has to be less than 40secs.

How can i block my iphone 4s, it is possible to do if i dont have find my iphone?

How can i block my stolen iphone? It is possible to do if i dont have any find my iphone

Apple can block your phone. Contact Apple in your country and tell them you want to block your iPhone.
Here is a list of contact numbers for Apple: http://support.apple.com/kb/HE57
Regards
J

ITunes + iPhone 3G = no longer sees

Hello,
I have a problem with my iTunes, it no longer sees my iPhone 3G.
Here's what I did:
- I uninstalled the Asus AI Load (manages the power of the USB ports when products Apple is connected).
- I deleted all the iTunes preferences (folder "iTunes" in Music).
- Depending on the Apple forums and the docs, so I put the DFU mode and I restored.
- I completely uninstalled components Apple and I have reinstalled (the last DL
iTunes).
Nothing worked!
I am in Windows Pro 7 x64, x64 with iTunes + iPhone 3G 4.1.2.
My mac, it is well recognized. By cons when I plug in Win, my iTunes stopped responding, but such moves well and I recovered photos.
If you have any tracks would be cool because I like (finally) to synchronize my phone!
Thank you in advance and excuse my broken english
Bye

Well I'll give this a try, but I see no reason why this should necessarily help. My phone has been plugged into a USB port on an Iomega MiniMax external hard drive and has been instantly recognised for weeks before a couple of nights ago.
Its extremely frustrating that on a £1200 computer you only get three USB ports - absolutely pathetic considering the mini has 4. I've seen apologists for Apple saying that the keyboard gives you more, but what if you use bluetooth? And as anyone knows - try using a keyboard hub for anything more than a mouse, and misery soon results!

ZoneAlarm Firewall blocks iTunes - iPhone stability.

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