Zoom-In hotkey has stopped working

I was working in Illustrator last night when the zoom-in hotkey (cmd +) stopped working for me. All other hotkeys in my usual workflow have been working, including the zoom-out (cmd -) hotkey, strangely enough.
So far I have tried:
-Restarting Illustrator
-Deleting Illustrator Prefs file
-Killing all background applications
Nothing has worked. I'm still without a zoom in hotkey. I've tested the cmd key and the + key in and out of Illustrator, and both work fine, just not in conjunction. I've also checked in Photoshop and the zoom in hotkey works find there.
I'm using:
Illustrator CS4 (trial)
OSX 10.4.11
Photoshop CS2
if somebody has a clue, i'd be more than happy to listen. this is killing my workflow. Not being able to zoom in through keys is like working with one hand tied behind my back.

Try removing the entire Adobe Illustrator CS4 Settings folder, not just the Adobe Illustrator Prefs file inside.

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This question was solved.
View Solution.

Hello Zman07,
Welcome to the HP Forums, I hope you enjoy your experience!
I have read your post on how the TouchPad on your notebook computer is behaving erratically, and I would be happy to assist you!
To restore the functions on your TouchPad, I recommend uninstalling the driver from Programs and Features and installing this specific Synaptics TouchPad Driver. This parcel of software should be compatible with your current system.
If the issue persists, I also suggest following this document on Using and Configuring the TouchPad (Windows 7 and Vista). This should help adjust the TouchPad to your preferences.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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Step 1:
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Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

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Let's try the following user tip with that one:
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I upgraded my home PC Desktop to Windows 7 earlier this year and had no trouble bringing over iTunes from my previous platform (Windows XP).
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Lastly, I contacted iTunes Store Customer Support (although my problem isn't with the store, it is upgraded iTunes running on windows 7). They told me the issue was "outside (their) expertise" and recommended I look at this discussion board.
Here is the information I found under Event Viewer:
==================================================================
Log Name:      Application
Source:        Application Error
Date:          11/27/2011 11:46:01 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Theresa-HP
Description:
Faulting application name: iTunes.exe, version: 10.5.1.42, time stamp: 0x4ebf7d7c
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc000000d
Fault offset: 0x00026b72
Faulting process id: 0x13b0
Faulting application start time: 0x01ccad3d27f6b2ff
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d 09154e044272b9a\MSVCR80.dll
Report Id: 6ef58025-1930-11e1-a798-e06995d0a503
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-11-27T19:46:01.000000000Z" />
    <EventRecordID>9927</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Theresa-HP</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>10.5.1.42</Data>
    <Data>4ebf7d7c</Data>
    <Data>MSVCR80.dll</Data>
    <Data>8.0.50727.6195</Data>
    <Data>4dcddbf3</Data>
    <Data>c000000d</Data>
    <Data>00026b72</Data>
    <Data>13b0</Data>
    <Data>01ccad3d27f6b2ff</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_ none_d09154e044272b9a\MSVCR80.dll</Data>
    <Data>6ef58025-1930-11e1-a798-e06995d0a503</Data>
</EventData>
</Event>
==================================================================
It seems that I am not alone in having this problem! Are there any experts out there who want to earn the undying gratitude of the technically challenged (or a few expert points?)
Thanks for listening,
Theresa
PS - someone recommended uninstalling Apple Quick Time Player. I don't have Quick Time Player.

I had the same problem. I'm using 64bit Windows7. This solution only partially worked for me. I still couldn't connect to the iTunes store.
The following solution worked for me:
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FROM    c:\program files (x86)\common files\apple\apple application support\
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Zoom-In hotkey has stopped working

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