ZRS: Universe Not Found Error

I have a customer who recently has started to see the error "U niverse not found. See your Business Objects administrator. (Error: WIS 00501)" when trying to run and existing report or create a new report. The primary server supporting ZRS has been rebooted to no effect. The one TID on the topic in the Novell Knowledgebase (7009370) notes a problem with insufficient free space on the drive where ZRS is installed; the customer reports 130 GB free on that disk - seems like that should be sufficient.
Notes on solutions discovered by other readers would be most appreciated.

I found a solution that worked for me:
http://www.novell.com/support/kb/doc.php?id=7011400
Just run "novell-zenworks-configure -c UpdateBOE" on the reporting server.
/John
>>> On 2012-11-20 at 16:46, in message
<[email protected]>,
hajo68<[email protected]> wrote:
> I'm having the same problem. Just updated our zenworks environment to
> 11.2.2. Our reporting server runs SLES 11 SP1 and have 17 GB free disk
> space.
>
> John Hallberg
> Jonkoping University

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Universe not Found ... (Error: WIS 00501)

Hi experts
At a certain point in time, a pretty complex WebI report lost its connection to the universe... I got following error message:
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What can I do to fix this. Other reports on that Universe seem to run fine... Only one report fails. Funny that also all other versions of that report seem to have te same problem... (I kept all versions between blanco and the actual report during development) This is the second time I have this issue, last time I rebuilt the whole report...
Any ideas ?
Thanks in advance !!
P

Well, I do not think there is a specific document, but if you read Admin guide, upgrade guides/import wizard guides you'll see that the product relies heavily on CUID persistance. Once object is created and linked to other objects, like universe and its reports - those CUID's have to stay the same for product to work correctly.
CUID changes if you copy object , then delete original
if you delete original and create new one with same name.
If you save universe without security(for all users) and then export it back into enterprise...
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When refreshing a webi report from infoview on QA client I get the following error; Universe not found, see your business objects administrator (Error: WIS 00501).
Anybody with a suggestion please help

Hi,
When using the migration wizard, you may experience this error when trying to run a Web Intelligence report.
u201CUniverse not found (Error WIS 00501)u201D
One quick solution that seems to work for me is that you need to:
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3. close the browser
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Universe not found. See your Business Objects administrator (Error: WS 0050

Hi guys,
After assigning the user authorisation in BO the user receive the following error when running the Webi reports. Please assist.
Other users with different authorisations do not receive this error.
universe not found. See your Business Objects administrator (Error: WS 00501)

Hi,
looks like the user doesnt have the right for the universe. Did you set the right on universe level or on folder level where the universe is stored in?
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I am migrating Bo 6.5 to XI 3.1, After migrating the reports from deski to webi while refreshing the webi report i got one error message "Universe not Found", I would like to know what are all the possible cases to get this error .
I find it out if there are any linked universe's in that time we will get it .
But i want all the possible cases ...........PLZ.........
Could any please reply <REMOVED_BY_MODERATOR>.
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Edited by: Pravender on Oct 29, 2010 12:02 PM

Hey here,
Choice>>1
In that case you have to go with Web Intelligence Rich Client tools Santhosh V.
Windows based Application and Which will carries almost all the functionalities of DeskI.
I mean you have to create them in BOXI 3.1 (WRC) and Export the reports to repository. To view them from Infoview.
Choice>>2
Develop them in DeskI (if User wants them to see in DeskI only) on BOXI 3.1 & export.
Choice>>3
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I'm about to quit my job and open a beach bar in Hawaii - please help.
We're in the process upgrading to BO 4.0. Installed the software (base and patch 8) successfully on our new production server - migrated our content successfully with the upgrade manager from our old production box to the new production box - changed the links and ALL is fine.
We completed the same steps above for our dev server - base installation and patch 8 is successful and content was migrated to this new dev server - BUT - for some unexplainable reason - we cannot refresh data in our dashboards and webi's - and get an error that says "Document failed to load - Universe not found". When you go into Universe Designer and CMC - all universes are there :(............We decided to REMIGRATE the content to this dev server.
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You need to find out what is object 10672 !
You can do this in Query Builder of your source system. With query like select * from ci_infoobjects, ci_systemobjects, ci_appobjects where si_id=10672
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I log on to WEB INTELLIGENCE RICH CLIENT on my desktop.When i try to run the report it is showing error as "Universe not found(contact BO administrator)".Could you help what might be the reason for this error.
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Hi Swapna,
What I think might have happened here is that at some point you associated the WebI report with a local copy of the universe.
When you do a save as... it will be treated as a new universe.
Also it will move physically to a different location.
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Clear the universe copy and webi document, or point to fresh directories,
import the webi document and it will import the associated universe if you run it,
just like it did on the fresh different pc.
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Marianne

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Whenever you see a reply and if you think is helpful,Vote As Helpful! And whenever you see a reply being an answer to the question of the thread, click Mark As Answer

ZRS: Universe Not Found Error

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