ZTE OPEN C - FIREFOX OS v1.3 - When on the browser, why is the screen unresponsive and glitchy sometimes?

This has occurred many times. When on the browser, it just flips out and the browser is then unusable until I hold down the menu and quit the application OR unless I restart the phone.
This also happens on other applications such as Facebook.
Is there a reason for it?

Hello,
Thank you for contacting Mozilla Support! After reviewing the information that you provided, we think that the best way to fix this issue would be to reset your device.
'''Warning:''' Resetting your phone will delete all data stored on the device, including apps, calendar data, email accounts, and settings.
To reset the device, follow these instructions:
# Open the Settings application.
# Tap on the Device Information button.
# Tap on the More Information button.
# Tap on the Reset phone button.
# Tap OK to continue or Cancel to cancel.
We hope that this fixed the issue you were having. Please report back to us if this helped!
Thank you!

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