Ztransaction type not visible in webui as follow up under Zopportunity type

Hi Gurus,
I have made an exact copy(z005) of 0005 (outgoing email), have enabled the transaction for the Web Channel, have all the authorizations and still cannot see the Z copy on the webUI ib CRM test server,
and also assigned Categories (email) to Transaction Types(z005) in
spro>crm>transactions>settings for activities>maintain categories, goals & priorities>Assign Categories to Transaction Types
same way i have created an exact copy(zopt) of "oppt" have enabled web channel, and now when i open it and try to create follow-up transaction, here it is not showing (z005) i.e "z" outgoing email transaction as an option but showing other z activity transactions which i created automatically in CRM test system but it is working fine in CRM development system.
i am not able to figure out what is going wrong in CRM test system.
Please help it is critical.
thanks,
G.One
Edited by: wwgauravshah on Jan 28, 2012 8:14 AM

Hi,
in standard SAP offering , Business activity and task transaction type are given as follow up for opportunity transaction type , it becomes more evident in my case bcoz even in my CRM development server no copy control are maintained still it is visible in GUI and webui interface,
moreover i also checked authorisation( and profile sap all) for business transaction object "crm_order_op" it is " * " in my login role "sales representative".
even OP generic settings are same( total 572 ) in all CRM systems(i.e dev,test and prod),
and also as i said earlier that these transaction types (bus2000126-outgoing & incoming email activity) are visible in GUI (test & prod)but not in WebUI interface.
is there any note or something...or does it has to do anything to user assigned to a position in organisation model or any SICF object or any email setup (basis).
please help it is critical...
Thanks,
G.One

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