Zumo game freezes ipod. reset and restored has not solved it. Help !

I have a 5th generation video ipod with 1.2 software. It has worked perfectly until I downloaded zumo. Since then it freezes between screens. I have restarted the ipod, reset it and restored the software - none of which has solved the problem. I have tried e mailing Apple but the form would not send and I spent 25 minutes on hold. I am ready to scream ! - can anyone help me ??

well there are 3 places you might want to go.
here,hereand here
Ryan G.

Similar Messages

Hi There, my itunes no longer opens. It quits unexpectedly for some reason when I try to login. I have tried updating my itunes and this has not solved the problem. Any help would be appreciated, thanks

Hi There,
My itunes quits unexpectedly when I try to login. I cannot even open the application, not sure why this is happening. Have upgraded my itunes and this has not solved the problem either. If anyone can help me out, that would be appreciated. Thanks

Hello balisurfergal,
Thank you for using Apple Support Communities.
For more information, take a look at:
Mac OS X 10.6: If an application quits unexpectedly
http://support.apple.com/kb/PH7044
iTunes 10 for Mac: May quit unexpectedly on launch
http://support.apple.com/kb/TS3494
Have a nice day,
Mario

I have music stored and it wont let me transfer them over all i get is your apple id has been disabled, i have re set my pasword and this has not solved the problem

i had a iphone in 2010, i purchased music which is still stored on my original apple id, but when i try to transfer the music ,and download apps all it says is your apple id has been disabled, i have tried re setting a new pass word but this has not solved the problem can any one help please

Contact itunes support

Ipod reset and restore wont help

Hi, well hope somebody helps me out of this. i love my ipod and its throwing tantrums at me..
Anyway well suddenly d ipod dint start. it kept showing the charging symbol even when not connected.. so did a reset and still the same..
Then i tried it to a power adaptor and it started but it still shows as if its connected all the time.. it doesnt go to sleep..
So then i got it into disk mode and tried a restore but now d ipod wont even start stuck in the apple symbol.. tried it 3 times already..
Now it wont even come into diskmode .. it shows its in diskmode but it wont show up in d comp.. !
Jeeze i need to get it working.. ipod is my life !
Thanks for the reply.. !

Jailbreaking voids the Apple warranty and also mean that you will not get support from Apple, including from this Apple forum.

Loss of sound (Hard-reset and restore does not work)

Hi,
I loss all sounds on my iPad 2 (currently on iOS 7.04). This is the 2nd time I have had this issue (had it with an earlier iPad) and had to replace the previous one (out of warranty period). Very frustrating as it is about the same time period after purchase. Last time, it seemed like a repeated fault with the iPad and I cannot believe I have the same issue again on a different product. It is an expensive way of having to re-buy every couple of years for no other reason.
It did not happen immediately after an update i.e. it does not appear to be "update" or iOS version-related.
Anyone got any advice please? The facts are as follows (and what I have tried).
When it happened?
I was in iMovie editing a movie when all sound went from the speaker. It continued to work with earphones plugged in, but this is now intermittent. I have no sound on the speaker at all except for when I click sounds on the menu and change the level of ringer alert (which works on the speakers). This seems to tell me that it is a software problem. I have no sound on any applications or internet video or music from iTunes. I cannot survive on the earphones as they only work for a period of time and then they fail (until I take the jack out again when it works again for a period of time before the headphones fail again).
What have I tried?
a) Numerous hard resets
b) changing the side switch's position
c) changing in general settings the side switch settings from lock rotation to mute and back again (repeatedly and in reverse to see if it makes any difference)
d) resetting all settings - this made no difference
e) erase all content and settings - interestingly at the stage when it asked me if I wanted to restore from an iCloud account, it was making sounds (the keyboard clicks - which don't make a sound irrespective of the click setting currently) i.e. appeared to have resolved the issue and as soon as I restored my iCloud back-up, the sound went again.
I would be grateful for any suggestions. This post also includes a recommendation to Apple on improving its product (relating to iCloud backups) as the ultimate solution should not be paying for a replacement for a software issue (to avoid losing all my data permanently).
My musings are that:
a) it is definitively a software issue (on account that the speakers work in certain situations only)
b) it appears to be that the software is corrupted in my iCloud back up
c) it is an issue that happens regularly and is an avoidable issue/cost to Apple's customers that needs to receive higher priority in being addressed as it is built in redundancy for a significant proportion of customers. At the very least, iCloud backups should be capable of being restored in part - is there any way this could be done so we don't lose all of our notes, media etc if the final advice is to "start again". How can it be right to lose all content because of an Apple system software issue? I am pre-guessing this will be the final advice (if I don't want to pay for a replacement iPad)?
Please help me and all those others with the same avoidable software problem.
Thank you,
Peter

This is an iPad user to user forum, so you are not addressing Apple.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
 Cheers, Tom

I have installed iTunes on my new windows 7 dell laptop every time I start it it comes up with an error saying itunes has encountered a problem and it closes ? any answers have tried command prompt reset and it has not resolved it also un/reinstalled

I have installed iTunes on my new laptop OS Windows 7. I have two iphones, a 3rd gen nano and an ipod classic.
Since the install yesterday I keep getting an error message which itunes has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a soluion is available.
I have un and re installed and followed a command promt reset.
I still have the problem. Any ideas?

Ok. So I created a new account and iTunes did work. I went back into my original account and tried again and just to be more clear, after I open iTunes it asks me to accept or decline the agreement, I do that, then it says "updating library", and then one all the bars are full it closes and says "iTunes has encountered a problem and needs to close."
okay, let's start working through the user-account-specific causes of this message.
one possibility is damaged itunes preference files in the user account in which you're getting the crash. (there's a different set of those in each different user account, which is how we can get crashes limited to a single user account.)
if that is what is going on, we can often get past this by rebuilding the preference files in the account that is crashing. for the preference files rebuild technique, see my reply to kusma in this post:
b noir: Re: iTunes 7.0.1 crashing

Vista/iTunes reports iPod corrupt (and Restore does not correct it)

I have a 16GB nano, a Dell laptop running Windows Vista Business Edition, and a home-built PC running Windows XP SP3. On the XP desktop machine, both Windows and iTunes work perfectly fine with the iPod. All is great.
On the Vista laptop, it's a no-go. Windows says there's a disk there, but only offers to format it (as if it's a new, unformatted disk; and if I let it, it reports a failure to format successfully). iTunes reports that it's corrupt and offers to restore it, but after restore process completes, it once again reports the problem and offers to restore it again. Interestingly, this iPod came formatted for Mac, and the restore process did/does successfully convert it to PC format. Only afterward, we're back to the usual error message.
I'm not sure if the issue is the laptop (and some funky USB hardware port thing), or if it's Vista (and some funky Vista software thing). Or, is it possible there's really something wrong with my iPod and XP overlooks it?
I've performed the 5 R's, and tried a lot of uninstall/reinstall/update the install with USB devices and drivers, with no change. I'm not really certain how to proceed. My gut tells me the iPod's ok; but I'd like to be sure.
I'd mostly like to verify that: (a) my iPod is really fine - and either - (b) the laptop has a hardware issue - or - (c) Vista has a software issue. If I solve the laptop/Vista issue, that would be icing on the cake (I'm content to use the XP machine for iTunes), but it's not critical as long as I can feel confident the iPod's okay after all.
Let me know if there's anything else I can tell you, or if you have any suggestions.
Thank you!
James
Message was edited by: jamesmhebert (typos, and clarification)

It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
If necessary, post the results from the HD test and we'll figure out where to go from there.
B-rock

I have tried to get my radio feature to work and it does not. I followed some advice from this forum on a related question and performed the "settings reset," but this has not solved the problem. I have icon, headphones, still no reception

Has anyone else had this problem that just got one? This is a christmas gift and I was attempting to explore the radio feature and discovered the issue. Do we have this feature or not?? Thanks for any insight anyone can give. Thanks and Happy New Year!!

You are not pushing the headphones all the way in. Make sure the white plastic is flush with the iPod.

Reset and restore will not complete

I had trouble with making phone calls so I tried to reset the phone and now it will not allow me to complete the reset. I get to connect with itunes but can not go further??? Pleas

Very difficult to proceed if you can't Reset, except to bring it in to the Apple Store for the Genius to have a look.
Would you bear with me and try this Reset again.
After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Can you see the Apple Logo at Step 3?
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/

Have an hp pavilion g6 running 8.1. I bought an ipod nano and itunes has not seen it. I uninstalled itunes and reinstalled and still itunes does not see the nano.whats up ?

My HP laptop does not see a brand nee ipod nano 7th generation. A couple of days ago my old nano started to not charge.so i bought the new one.Now its not being seen by tyhe hp/ Wjhats up

Check out richardmoye's suggestion here: https://discussions.apple.com/message/24664857#24664857

My Ipod Classic (160G) no longer synchs completely with iTunes (93G). Have reset and restored to no avail. AM about to try roll back to a previous version of iTunes, which has been on auto update.

My iPod Classic (160G) used to sync flawlessly with iTunes (93G).
Recently, there seem to be fewer folders syncing. In particular, it is not syncing more recent adds. It also occassionally refuses to sync at least one mp3 downloaded from Amazon.com, giving an unable to sync message with an error code or 50.
I'm running iTunes version 10.7, and the software (2.04) on myiPod is current.
I only use the iPod for music. I have only one playlist.
Reset and restore did not fix the problem; I'm considering rolling back to a previous version of iTunes. Are there any other ideas to consider?
Please advise.
Thanks,
R

giving an unable to sync message with an error code or 50
See this older thread for some possible solutions.
https://discussions.apple.com/thread/3924425?tstart=0
iTunes and its sync process with your iPod have been know to choke once the amount of data that needs to be transferred, replaced, or updated, reaches a certain size limit in GBs.
B-rock

Is reset and restore the same?

I need to reset my phone and I made an appointment at the Genius bar. This has happened before with my other iphone. My phone is saying that I don't have enough space in my icloud but I know that it does. It is saying that because my phone got corrupted from downloading apps on/off wifi. I just want to reset myself really.

No, a reset and restore are not the same.
A reset is nothing more than pressing and holding the home and power buttons for approximately 15 seconds until the white Apple logo appears. No data is affect.
A restore is done either via iTunes or iCloud to a previous backup or as new. Data can and will be destroyed depending on the option selected.
Neither of which has anything to do with space availabe in iCloud.
Manage space in iCould in iCoud, either via the website or directly on the device.

I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune w

Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.

06-sep-2012 0:14
Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.
iPod classic, Windows 7, ME BORRA TODO Y SE CONGELA

My nano has boxes around its icons and I can't slide to the left or right. I've tried resetting and restoring it but nothing seems to work. What do I do?

My nano has boxes around its icons, even the around the time. When I tap into my Songs or Now Playing, I can't get out because I can't slide either to the left or to the right. It appeared after I transferred some songs from my iPod to iTunes. I've tried resetting and restoring it but nothing seems to work. HELP.

And the voice over's activated and it tells me to double tap things to select them.

Nothing is working on my 3rd gen ipod touch but the home button. It's not sliding or anything. I've tried resetting and restoring it. Did not work

Nothing is working on my 3rd gen ipod touch but the home button. It's not sliding or anything. I've tried resetting and restoring it. Did not work

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Zumo game freezes ipod. reset and restored has not solved it. Help !

Similar Messages

Maybe you are looking for