ZVM Add Media brok

I've had a ZEN Vision M:30 gig for a few months now and everything worked great. Been using Zen Media Explorer>Add Media to add songs since I got it. All of the sudden today, the Add Media button won't work. All the others (Browse Media, Manage Playlists, etc.) Still work fine. But when I click Add Media nothing happens. I have already downloaded the newer version of ZEN Media Explorer and still nothing. And now, sometimes, if I start ZEN Media Explorer after having plugged in my player, Windows Explorer will lock up. Have to kill it with task manager.
Any Ideas?
Windows Vista Home Edition
Creative Media Explorer 6.2.0 ZEN Vision:M 30 gig
Thanks

Anyone? Help?

Similar Messages

How can I add media from an external hard drive into Premiere Elements? Please answer.

Alright, so I have looked all over the website and the way adobe's frequently asked questions about adding media did nothing for me. I am editing a large full length video in premiere elements 13 and so I would like to add media from my external hard drive and edit from that location. Is that possible? Because I do not have enough space on my laptop to keep hundreds and hundreds of GB of videos on my internal hard drive. I have looked on how to add media from the hard drive location and adobe says to add it using the files and folders tab, but when I select it to add it, it says I need to use the Video Importer. So I go to use the video importer and have no way of figuring out how to select my hard drive. Any ideas?

Spencer WhiteOut
Thank you for the follow up with the information
it is a MacBook pro retina . OS X Operating system. External hard drive is connected by the USB cable. fat32.
It is my understanding, whether you have Premiere Elements on Windows or Mac, if you have files on an external hard drive, you do not select
Add Media and head for a choice that includes Video Importer. Instead, you select Add Media/Files and Folders and navigate to the external hard drive to select your file(s) for import into the project.
But, you seem to be saying that when you do you are met with a message to use the Video Importer. Does the message give you any other related information on why you are being detoured to Video Importer since Video Importer does not import from an external hard drive for me or you. It does for me using Add Media to get the files from my external hard drive into a project. I am strictly an Elements Windows user, so my Mac information is from what I have read. Based on that...
1. Please evaluate the format of your external hard drive. Please review the following if you have not considered this point before.
http://www.cnet.com/how-to/how-to-set-up-an-external-hard-drive-for-use-with-os-x/
There are many online articles on this matter which would point you away from Fat32 as the format for a external hard drive Mac.
2. From what you wrote, you are not dealing with a DVD drive so I see no way to implicate one of them in this issue. You are dealing with an
USB external hard drive and not a USB external DVD/CD drive. Correct?
Please review and consider.
We will be watch for further news from you.
Thank you.
ATR

Adobe Premiere Elements 12: Add Media Failure: The Importer Reported a Generic Error

I am trying to add a MOV file to PE 12 I and keep recieving and Add Media Failure Error stating "The Importer Reported a Generic Error". I have added other MOV files without any issue so I don't know why some MOV will work and others won't. The only common characteristic I've found is that the MOV files that won't work are files that were recorded with my SLR camera. The location of the files I've added/tried adding are on my external hard drive.

bunzondarun
Try importing a few of the problematic files from a Local Disc C location like Videos and determine if problem presists. How is the external hard drive formatted, NTFS or FAT32?
Do you have the latest version of QuickTime installed on your computer with Premiere Elements 12? And, on what computer operating system is Premiere Elements 12 running? Are you running QuickTime and Premiere Elements 12 as Run As Administrator and/or from a User Account with Administrative Privileges?
What specifically is the video compression for the problematic files? And, what is the brand/model/settings for the camera that is recording these videos?
More later.
ATR

Premiere Elements 12 - Add media webcam "no device control"

Hi, I have Adobe Premiere Elements 12 and I am trying to record live using Logitech C920 Webcam. Whenever I try to "add media", even though it recognizes both image and audio devices in the webcam, it shows "no device control" and the screen is black. How can I solve this situation? Thank you.

franciscoptm
Just some thoughts....
Premiere Elements 12 assumed on Windows 7, 8, or 8.1 64 bit
Add Media
Webcam or WDM
In the Premiere Elements 12 Capture Window, there are 2 tiny arrows pointing right at the top right of the Capture Window. You can access
Capture Settings and Device Control there.
Click on Capture Settings to bring up the Project Settings dialog. Click on Capture in the left column in the Project Settings dialog..
In the Project Settings dialog, you should see "Capture Format: WDM Capture" and to the right of that a Settings tab.
Click on that Settings tab to bring up the WDM Capture Preview Settings dialog.
In the WDM Capture Preview Settings dialog, assure that you have check mark for
During Preview
Preview Video on Desktop
Preview Audio on Desktop
During Capture
Preview Video on Desktop
Preview Audio on Desktop
Also, if you go to the Premiere Elements 12 Expert workspace Edit Menu/Preferences/Device Control, what choices do you have
and which one is selected?
We will be looking for your results. I have seen a video tutorial on Premiere Elements 12 working with the webcam that you appear
to be using and all seems to be working.
Stop Motion Capture with Webcam in Adobe Premiere Elements 12 - YouTube
ATR

Add Media Error

i am extremely new to the adobe premiere elements 7 program and i have been having some trouble using it. i am a high school football player and i am trying to take game films from our season and edit them to create a highlight film to send to colleges. I have been trying to import the games off DVDs copied by my coach. The DVD files are .VOB and from what i understand this is a supported format for this program. However, whenever i go to add the media, the files load and then the adding media window comes up but an error message comes up. This error window reads something to the extent of " add media error...The file type is either not supported or the prgram is missing a codec..." I know that the file type is supported so i figure that there is a missing codec. The weird thing is that occasionally after a few minutes, one of the files from the dvd will show up in the organize window. Only one file, not all of them (there are two files on each DVD, the first and second half of the game)will show up for SOME games. Can anyone give me insight into why i keep receiving this error or how i can fix the missing codec problem, if thats even the problem at all?

If one of those VOBs is VIDEO_TS.VOB, then that isn't anything you can use, and you'll get that error message. Menus have 0 at the end of the filename, VTS_01_0.VOB, and will import but they aren't anything you can really use.
Many people have problems working with files from DVDs, especially with audio being out of sync, and the recommendation is to convert the usable vobs to DV-AVI first:
http://www.adobeforums.com/webx/.3bc4800e

How do I insert additional clips into my video timeline in Elements 13? When clicking 'add media' it added the clips at end of video rather than in their appropriate position. Could not 'cut and paste'.

How do I insert additional clips into my video timeline in Elements 13? When clicking 'add media' it added the clips at end of video rather than in their appropriate position. Could not 'cut and paste'.

bhsleadership
I am in the process of preparing to test a sample from your brand and model camera in my Premiere Elements 8.0/8.0.1 on Windows 7 64 bit. I will have the results probably tomorrow morning.
For now I just want to put you through the drill that I do for anyone who says he/she is using Premiere Elements 8.0/8.0.1.
1. Are you working from the 8.0/8.0.1 Update of the program?
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4653
2. Do you have the automatic Background Rendering and AutoAnalyzer features turned OFF.
For Background Rendering option. See Edit Menu/Preferences/General.
For AutoAnalyzer option. Click on Organizer in the row below the blue active Organize header in order to open the Elements Organizer. In the Elements Organizer workspace, go to Edit Menu/Preferences/AutoAnalyzer Options and disable all the AutoAnalzyer options. To return to the Premiere Elements workspace from the Elements Organizer workspace, in the Elements Organizer workspace, go to File Menu/Exit.
Is your computer optimized in spite of the fact that you have a high end laptop? I presumed so but always go to verify, no pile ups of preview files, conformed video and audio files et al.
Looking at the properties of your source media, I see:
video compression = MPEG1
audio compression = MPEG-Layer1 (.mp2)
Frame Size = 640 x 480 (4:3)
Pixel Aspect Ratio = 1.0
Frame Rate = 30 progressive frames per second
With properties like those you are sure to get a red line over that content since there is no project preset with that description.
But, your choice of the default NTSC DV Standard would have been mine also.
I am heading to try to get a quick look at the behavior of the sample video here in my Premiere Elements 8.0/8.0.1.
To be continued.
ATR

How to Add Media to a Custom Frame That Preserves to Interactive PDF

What I'm doing/trying to do:
I have a custom object that I want to use as a frame in which the video would be placed. The object is a somewhat rectangular frame that I've custom made to fit over a portion of my background image.
Adobe InDesign interactive pdf exports don't play any html embed codings I add (even after making sure the http:// is present) nor does the InDesign accept any of the video from URL links I put in from YouTube or Vimeo using the Add Media function. Therefore I tried using the actual media file and uploading it to my Adobe Indesign file. However, the video won't play or appear in my custom frame when I export it, but the video file will play when I plop it in without a frame. Before exporting I get the message: :
So:
A) What urls will Adobe Indesign ACTUALLY accept since all the ones I've used so far don't work?
B) How do I add a video file to a custom frame that fits appropriately into the frame?
C) How do I get URL based media to work in interactive pdfs?
D) If I can't do what I'm trying to do as an interactive pdf what file should I be saving it as so that I can make it work?
I hope that makes sense. Thanks in advance for the help!

I have never yet heard of anyone who has successfully played a YouTube or Vimeo streaming video from an interactive PDF. You could search for some kind of a third party utility that claims to convert that to a video format. You should aim to create an MP4 file, preferably with H.264 encoding. I've also never read the description of someone who has done such a conversion, though it is theoretically possible.
You will be unsuccessful in masking a video to play in a non-rectangular frame because in a PDF, the interactivity also is display above anything else on the page.

"Add media queries" button disabled

Hi,
I've downloaded the pack and everything else seems to work fine, but when I enter in the multiscreen preview window, the add media queries button is disabled (the viewport sizes is active) and I can't find any other way to bring up the menu for the css selection based on screen width.
Am I missing something? Or is there some incompatibility when using the pack in English while having the main software in Spanish?
Thanks.

The HTML5 Pack should work fine with the Spanish version of DW. What OS are you using? What language is your OS (English, Spanish)?
There is a known issue where the Add Media Queries button is sometimes disabled if you are in Live View and the URL in the Browser Navigation toolbar Address field starts with "http://". If you close the file and then re-open it a few times, the Add Media Queries button should eventually become enabled. It's kind of a random problem.
Please let us know if this helps or not to enable the Add Media Queries button.
Thanks,
David Alcala
Dreamweaver QE

Add media Failure

I keep receiving an add media failure error message ... the importer reported a generic error. I am trying to import from itunes. Please help!!!

There won't be since you are in PRE Editor. The option I mentioned is in Organizer. If your import is failing in PRE, you will get the best advise on http://forums.adobe.com/community/premiere_elements.
Thanks
Andaleeb

"Add Media Error" - Premier Elements 7

Question for everyone.
My laptop (with P.E. 8) is in the shop so I am using my P.E. 7 edition on my home computer to create a simple project. After attempting to add a four media clip (by the way, all 4 clips are very small, short), I am getting this error pop-up:
"Add Media Error - There is not enough memory to add the requested media."
Now, I can tell you that on my computer, 90% of my work is sitting in an external, 2 terabyte hard drive. I have over 200 Gigs of free space on my home computer. This new, short project is the one of the only projects currently sitting on my desktop. There is no way that I am out of memory.
Currently, while typing this question on this forum, I'm defragmenting my hard drive and doing a disk clean up. Perhaps my settings are off?
Any ideas?
Thanks,
David

First, go to the http://forums.adobe.com/community/premiere/hardware_forum and click the link just above the messages to read several articles
The aim in that forum is mostly CS5, but still some very good information
Second, figure out the computer you need based on the camera you select... BEFORE you buy the camera
This message has a really good graphic about requirements
CS5 Requirements http://forums.adobe.com/thread/810750?tstart=0
My CS5/AVCHD 1st Impressions http://forums.adobe.com/thread/652694?tstart=0 includes a link to the computer I built... since the GTX 285 is no longer sold, I would now go with a GTX 460 or whatever is the current "best bang for the buck" - AND I would buy 4Gig-by-3Sticks memory to be able to expand from 12Gig to 24Gig if needed
For my home hobbyist, family movies (which means that I am not trying to recreate Star Wars with video effects or many layers) AVCHD editing is "as smooth as spreading warm butter on hot toast" (also the MP4 video from wife's Flip camera)
My 3 hard drives are configured as... (WD = Western Digital)
1 - 320G WD Win7 64bit Pro and all program installs
2 - 320G WD Win7 swap file and video project files
3 - 1T WD all video files... input & output files

Add media doesn't work for video

Installed new Adobe Premiere Elements 11. Add media works for photos but will not add video. I get a box that says "Premier Elements is activating a component. Some information is being transferred" The program stops there.

You will find best advice over on the video forum. Most of us here are photographers.
Click on the link below and copy and paste your question again. Good luck.
Video questions: Click here for Premiere Elements Forum

Adobe Premiere Elements 13 stops working trying to add media via videos from camera

When I try to add media selecting videos from camera or flip, Adobe Premiere Elements 13 stops working and closes. What might be the problem?

elizabethmeow
On what computer operating system is your Premiere Elements 13 running? Have you had the opportunity to update 13 to 13.1 using an opened projects Help Menu/Update?
What are the full properties of your source media and how are you importing them that you are trying to import into the project? A quick way to get that information, if you do not know that information, is for you to post the brand/model/settings for the camera that recorded the video.
Do you have the latest version of QuickTime installed on your computer with Premiere Element 13, and are you running the program as Administrator?
Lots of additional questions, but the answers to the above may give us the answer that you need to resolve you issue.
Thank you.
ATR

Cannot add media to Share upload listing

I just installed PSE9 to my win7 Pro 64 bit Dell laptop. One of the biggest reasons for upgrading was to use the Facebook sharing feature. however it won't work for me. Same applies to the Flickr module. When I select one or more files then click the share to Facebook button, the upload requester opens ok and the message "Processing files" appears briefly. No files appear on the dark gray area above the green plus sign. If I select files from the thumb listing then click "add media" the files are deselected but not added to the listing and the upload button remains greyed out. I have hunted everywhere for a mention of this problem to no avail. I uninstalled completely and reinstalled from the root of the C drive as suggested somewhere but it has made no difference. Anyone else had trouble like this? Ron.

Further to my issue: today I installed PSE9 on my work computer running WinXP SP3 and had no trouble adding thumbnails to the upload requester so it appears that Win7 Pro 64 bit compatibility is not up to scratch for the Sharing feature in PSE9 organiser.

Getting 'generic error' when trying to 'add media'

Working with a brand new Surface Pro 2. New user of Premier Elements 12. Cannot get 'Add Media' to work. Getting an error message of 'add media error - generic error'.
Media is on a Kodak Z981 with a file type of .MOV.
I am thinking that there is some simple error that is preventing me from 'adding media'.
What is it?

Welcome to the forum.
Do you have the latest version of Apple's QuickTime Player installed?
If one does not, that can cause a Generic Error, upon Import.
Good luck,
Hunt

Have a brand new dell. Not much on it but Premiere elements 13. Haven't used it for anything else - only 5 days old. I am in Premiere, add vid, render then poof. it says add media where those rendered files were. any help would be appreciated. thank you

Have a brand new dell. Not much on it but Premiere elements 13. Haven't used it for anything else - only 5 days old. I am in Premiere, add vid, render then poof. it says add media where those rendered files were. any help would be appreciated. thank you

bgar
On what computer operating system is your Premiere Elements 13 running on?
What are you (manually) or the project (automatically) setting as the project preset?
(See Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Size,
and Pixel Aspect Ratio (even if fields look grayed out).
What are the properties of these source media, including file extension? The brand/model/settings of the camera that recorded the
video may give us this information.
When the source media hit the Timeline for the first time, is there an orange line over their content? Or is there
no colored line and an orange line appears over them only after you have edited them?
Please elaborate on "poof" after rendering the Timeline content by pressing the Render button above the Timeline content with the orange line over it.
a. Media Offline displays?
b. Other?
ATR

ZVM Add Media brok

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