Acrobat looking for joboptions file in a user folder that doesnt exist

I have a user that has Acrobat Pro XI installed on her machine. When she tries to create a pdf using Adobe PDF as the printer option, it produces an error that it cannot file the PDF_1.joboptions file. The error message indicates that it is looking for that file, in a User appdata folder, for a user account that doesn't exist, nor can it be made to exist on the machine. I have already attempted a repair of the installation... and I also have completely uninstalled and reinstalled the software and it is still looking in the same location. Is there a registry key that can be altered for this, or a setting in Distiller or elsewhere to fix where Adobe PDF looks for this joboptions file? Thank you,
Matthew M

Hi Matthew ,
Please refer to the following link and see if it fixes the issue.
Re: Selected PDF Job Option doesn't exist...
Could you please also share the error message so that we can replicate this issue.
Regards
Sukrit Dhingra

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