Bought a new macbook pro, synced phone with the new computer and now cant get transferred music onto my phone

I recently bought a new macbook pro to replace my 2007 macbook. I transferred my music from the old macbook to the new macbook pro. Today i updated my iphone4 to ios5 (on the new macbook pro), and in doing so, deleted my library off of my phone. The problem is, when I try to put the music i previously transferred onto the new computer, to my iphone, it wont let me transfer anything. Any ideas why this might be happening?

The standard policy is 14 days return no questions asked.
The Original Poster got someone on the phone who knew how to "play" the system to get around that and squirt out a gift card "for customer satisfaction". The person you talked to was less familiar with how to play the system, so simply restated the standard company policy.
If you really did buy it 14 days ago today, take it all back to the store and politely insist that you get the gift card you feel are entitled to. Exactly how they process that transaction, and whether you leave with the same computer you brought in, is their problem.

Similar Messages

I got a new computer and i cant get my music on my phone from iTunes. i got an mp3 file and got it on itunes but when i try to get on my phone nothing happenes. my family have helped me but nothing is working. i don't want to delete anything

i got an mp3 file and got it on itunes but when i try to get on my phone nothing happenes. my family have helped me but nothing is working. i don't want to delete anything. DONT KNOW WHAT TO DO!!!!!!!!!!!!!

Yes but all your previous content from the old computer will be erased.
Read this:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

How do I set up my new Macbook Pro to associate with my Apple ID so I can download purchased music?

How do I set up my new Macbook Pro to associate with my Apple ID so I can download purchased music?
Under 'Manage Devices' it only lists my iPhone and iMac. I've bought stuff on my new Macbook Pro using my Apple ID, but I can't find music I previously purchased using the iMac.

Oh, wait, I've found it. Silly me!

I want to reinstall os X yosemite on my macbook Air but i erased the hard drive and i cant get the local recovery option; only internet recovery; is there any way to go back and get local recovery option?

i want to reinstall os X yosemite on my macbook Air but i erased the hard drive and i cant get the local recovery option; only internet recovery; is there any way to go back and get local recovery option?

Hi Bockworld1,
I'm afraid you did an error when erasing your hard-drive, this has automatically erased the "local recovery". In order to pass-by this, you must use a former Mac OS X installation DVD (such as Snow Leopard 10.6.3) and then when updated to 10.6.8 you may access the Mac App Store to recover the Yosemite Installer and proceed to a fresh "update" OR creating a Bootable USB Installation drive with DiskMaker in order to alway get a installation copy.
I also suggest you to create a USB Basic Operating System (you must select a local USB device to install Yosemite or whatever OS you want) with only the base operating system to launch your computer in case of Main Operating System issues.
Given the amounts of issues reported by users with 10.10.2, I command you to download 10.10.2 version to get a stable OS working.
Let me know how it is going.
Good Luck.

Any idea when the MacBook Pro will come with the new OSX Lion?

Does anyone have a clue as to when the MacBook Pro will come installed with the new OSX Lion? In the market for a new Mac laptop but would prefer waiting for the Pro to come with the new system alreayd installed.
Thanks

If you order on-line it will ship with Lion.
Local retail stores vary according to their inventory, more than likely the have Lion ready MBP. Call and ask.

My new MacBook Pro is acquiring all the Apps, current and recently purchased from my iMac

We just purchased a new MacBook Pro 15" Retina Display. We have a family iMac and iphones and ipads in the house. I'm trying to figure out why the Apps from my iMac as well as newly purchsed Apps , are showing up on my new MacBook Pro? I checked and Homesharing is not turned on. Music, Books, etc on my imac are not showing up on the new MacBook. Can anyone help me?

Open iTunes>Preferences>Store you probably have automatic downloads on.

Is my apple MacBook Pro laptop compatible with the new Creative Suite 6 program??

I own a Apple MacBook Pro laptop i currently have the operating system Mac OS X Lion 10.7.5.
my laptop is 13 inch laptop not a 15 inch.
Here is the following info about my apple computer below:
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000 384 MB
Software Mac OS X Lion 10.7.5 (11G63)
I want to make sure that the new Creative Suite 6 program is compatiable with my apple
computer before i buy it. my mother last year had brought me the creative suite 5 program
for my Dell Desktop computer however, this computer later on crashed and now i am stuck with
the CS5 program my mother brought because, this version of this program she brought is
only for a desktop computer that has a windows operating system not for a apple
computer that has a mac operating system. At the time my mother nor i knew if, i
would be getting a new apple computer plus, i needed the program for school so that i
could work on homework assignments at home. Now i am currently stuck with the
windows version of the CS5 program which i cannot use at all. I tried to install it onto
my apple laptop many times before but, i only ended up getting a error message saying
that the software I had wouldn't install to the computer for some reason unexplained.
Message was edited by: mzpretty3

Hi mzpretty3
Please See the Minimum System requirements for CS6 : http://helpx.adobe.com/x-productkb/policy-pricing/cs6-system-requirements.html

I am trying to import my cd's onto itunes on a new macbook pro. i can import the cd fine but can not get track names or album art work. after going into advanced it is just coming up with "CDDB information not available"

i can import the cd fine but can not get track names or album art work. after going into advanced it is just coming up with "CDDB information not available"
thank you

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

I just bought the new ipodtouch5 and i cant get my music onto it and i have no idea how to get it to sync, any ideas on what i can do to help?

okat title says all, now
i cant get it to sync it showed welcome to your new ipod and i put it as a new ipod, and i thought that if i just plugged it in it would work, and well its not
can someone please help me solve this,

What happens when you plug it in?
iOS: Syncing your data with iTunes - Support - Apple

I killed a MacBook Pro. Shutdown with flash in drive and now it won't start at all.

I may have killed my MacBook Pro OS X by accidentally restarting with a Flash Drive it it and now it won't start at all. Any ideas?

So it is powering on. You did not state that before. In that case:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see this if above doesn't work:
Install OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.
This should install the original version of OS X that came on the machine.

II'm trying to update my iTunes but keep being told I need to restore my phone I have done this and now I have no music on my phone and my computer is still telling me to restore my phone?!

Im trying to updat my iTunes but its telling me I need to restore my phone I have done this but now have no music on my phone, can anyone help?

this made my day I was given this IMVU credits code and it got accepted! You can get one too from http://linkbitty.com/imvucredits2014

I just bought a new laptop because my old one died. is there any way to sync my phone with the new machine and not lose all my data?

i just bought a new laptop because my old one died. is there any way to sync my phone with the new machine and not lose all my data?

Copy everything from your backup copy of your old computer to your new one.
Then sync.

How can I sync my iPhone to a new (empty) iTunes without replacing everything on my phone with the new library?

I recently had my MacBook stolen. I have an iPhone which had selected playlists, photos, ringtones, and apps from my old iTunes. Now I have purchased a new MacBook Pro and would like to sync my iPhone with my laptop, which has a whole new (empty) iTunes library. However, when I choose "sync" my phone with the new iTunes, it says it will erase all items on my iPhone and replace it with my new iTunes library(which is empty). Can someone please help me?? I really would like to keep these photos and playlists!!

You can transfer items on your iPhone to iPhoto, iTunes, etc. the software merely transfer the data, it does not store it. Very handy software to have around.

How do I get the sync of my 3GS on my computer to transfer everything (files, apps, etc.) to my new iphone4? And then how do I move the sync to a newer computer so I can sync the new phone with the new computer?

How do I get the sync of my 3GS on my computer to transfer everything (files, apps, etc.) to my new iphone4? And then how do I move the sync to a newer computer so I can sync the new phone with the new computer?
My 3GS is dying and it's synced to an older computer. I have tons of datafiles as well as apps, music, text messages, etc. that I need to get moved to the new iphone4 I'm getting. Then I need to move the sync to a newer computer so that I can sync the new phone and new computer.
I understand how to get my apps to transfer to a new pc. That's not the issue. It's getting ALL the data from the 3GS to the 4 and then to a new computer.
Thanks.

Thanks much, that's very helpful for step one (getting old phone onto new phone). Very clear.
However, I still have the problem of moving to the new computer. How do I move the sync to the new computer after the new phone is set up?

My Iphone was sync with Itunes on a computer then this computer broke down and i purchased another one. I was able to extract all the data from the old one. now how can i sync my phone with the new tunes without loosing any data?

My Iphone was sync with Itunes on a computer then this computer broke down and i purchased another one. I was able to extract all the data from the old one. now how can i sync my phone with the new tunes without loosing any data?

Yes, windows to Mac too.
iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

Bought a new macbook pro, synced phone with the new computer and now cant get transferred music onto my phone

Similar Messages

Maybe you are looking for