Brand new iPod Shuffle is not recognized by iTunes and Win XP Laptop

I have iPod nano and iTunes 7. Just got a brand new iPod Shuffle (2nd Gen). Neither iTunes nor my laptom recognize the iPod Shuffle - it is not even getting charged. I tried all the tips from the offical support, but nothing works.
Should I just throw it away and get a new one or is there a way to make it work?
Laptop   Windows XP  

Why would you throw it away if it is in warranty? Why not exchange it?
What kind of laptop is it?

Similar Messages

  • HT1459 brand new ipod shuffle is not holding battery charge

    brand new ipod shuffle is not holding battery charge

    Why would you throw it away if it is in warranty? Why not exchange it?
    What kind of laptop is it?

  • My brand new ipod shuffle does not play in my honda city car - says old version.  what should i do?

    my brand new ipod shuffle does not play in my honda city car - says old version.  what should i do?

    Make sure the FM radio is stopped and Bluetooth is turned off.

  • My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

    My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

    Device Not Recognised
    For PC
    For Mac

  • Ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either.  Any suggestions?

    ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either.  Any suggestions?

    Does it light up at all? If not, you could have a battery issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • 2nd Gen iPod shuffle is not recognized by iTunes or computer

    I read the other posts about people's 2nd Gen Ipod shuffles not being rcognized by iTunes or their computer, but none of them seemed to fit.
    I have had my iPod shuffle for less than a week. Last time I had my iPod connected to iTunes in the "Settings" section I clicked "Do not automatically open iTunes and synch with iPod" or something along those lines. I assumed this meant iTunes wouldn't always open when I plugged it in to charge it.
    However, now when I plug it into my computer, iTunes does not recognize it and I get a message from my computer that there is a "USB Device Not Recognized" and the error message reads: "One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it." It shows up as an "Unrecognized Device". I have tried plugging it into a different USB port, and I have also downloaded the "Ipod Reset Utility" to try to reset it to it's factory settings, in case that would allow it to synch up with iTunes again. This does not work. Does anyone know why this is happening, or how I can get iTunes to recognize my iPod again? Thank you!

    Brand new ipod shuffle (2nd gen). When I plug it into the USB port, a "Disk Insertion" prompt warning appears with the message "The disk you inserted was not readable by this computer." The two options in the prompt window are 'Eject' or 'Ignore.'
    Having read other message boards, I decided to plug it into a PC computer and re-formatted it with FAT 32 filing system, but the exact same thing still happens. My MacBook give me the same message when I plug the shuffle to the computer. iTunes does not recognize it that anything is plugged in either.
    Any suggestions?

  • IPod Touch 5 not recognized by iTunes after Win 8 install

    The heading pretty much says it all.   Can anyone help?   Ever since Windows 8 Pro install I have not been able to connect my iPod Touch 5th gen to iTunes. 
    I never had this problem with windows 7.
    - I connect my iPodTouch by cable to the USB
    - The computer recognizes the iPod TOuch
    - I can access the iPod Touch from My Computer
    - iTunes does not recognize it.  It doesn't pull it up as a device. All other iTunes servies work fine.
    I have...
    1. The most up to date version of iTunes.
    2. Restarted my computer multiple times.
    3. Powered down, reset, my iPod Touch multiple times.
    4. I have downloaded all computer updates recommend from my manufacturer (Asus) for Windows 8 Pro compatability

    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar and Control+B to show the Menu bar
    Then see:
    iOS: Device not recognized in iTunes for Windows
    I would try the following first
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • My ipod classic is not recognized in itunes and in my computer in a windows 8 environment

    When i connect my ipod classic, itunes and my HP laptop computer does not see my device?? I tried uninstalling all the apple software & reinstalled the current 11.0 with the same issue. I tried using my other usb ports as well?? Maybe i need Win 8 Apple drivers to resolve my issue?? I tried a lot of the other posts with the same issues. Still not resolved!! Very frustrated!!! Can someone please provide meassistance ASAP??  Thank You, DOMLOVER  

    is itunes up to date? what operation system do you have on your computer? Have you tried other usb ports/cords? tried another computer?

  • IPod shuffle does not recognized by iTunes after restore

    I have a iPod shuffle (4th gen) and a windows laptop.
    After restoring my iPod shuffle (as directed by iTunes), iTunes does not recognized my iPod anymore.
    The data in the iPod has been deleted (ie return to the factory settings), but iTunes does not proceed to prompt me to name my iPod and set up sync options etc, it simply does nothing and does not recognize my iPod. 
    I went on My Computer, and reformatted the iPod shuffle again. As a result of the reformatting, iTunes recognizes my iPod but it requires me to restore my iPod back to factory settings again. It became a cycle of either recognizing the iPod but asking me to restore it; or does not recognize my iPod after restoration.
    Please kindly assist me with this situation as it is rather frustrating.
    iTunes is in the latest version as I have attempted the trouble shooting support on the webpage.
    Many thanks.

    Hi priscillayeung,
    If you are having issues with your iPod being recognized by your Windows computer but not by iTunes (or being recognized but requiring a restore, which then causes it to not be recognized again), you may find the troubleshooting steps outlined in the following article helpful:
    iPod: Appears in Windows but not in iTunes
    - Brenden

  • New iPod touch issues. not recognizing in iTunes

    i just got a new ipod touch and installed everything and itunes will not recognize the ipod. I went on support and tried what it said by holding down the sleep button and the home button at the same time until the apple appeared and then closing out of itunes and opening it up and plugging the ipod back in which helped it to recognize. the ipod then went into recovery mode and said it needed to be restored. Restoration began however, the connect ipod to itunes screen disppeared leaving a lit up and black screen and a window appeared in the "preparing ipod for restoration" stage that said "ipod could not be restored. an unknown error occured (1604). any ideas? oh and then the thing on the side that said ipod disappeared and it stopped recognizing the ipod again.

    Welcome to the discussions,
    Error 1604 points at a problem with your USB drivers/connection.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
    more detailed info here:
    Install USB drivers:
    Also check your security software settings:
    Message was edited by: Ingo2711

  • My new ipod nano is not recognized by ITunes.

    I have installed the latest ITunes software.  But when I connected my new nano, the device was not recognised and I am unable to download anything on to it. Can anyone suggest a remedy, please?

    You'll need to need to work through each suggestion in this Apple support document as necessary.
    iPod not recognized in 'My Computer' and in iTunes for Windows

  • New ipod touch 5 not recognized in itunes

    Hi -
    Just got new ipod touch 5 with new style connector.  I have latestest version of itunes (even uninstalled / reinstalled it Pod has been fully charged externally, Pod is not recognised through USB port direct connection - I have tried all USB connectors on my WIn7 32bit machine and a system reboot.
    I just cant get my ipod to be recognised by itunes so cannot get any music / etc onto new ipod touch
    Assistance very much approeciated

    Well - after some further work - I was able to solve this,
    buy deleting the "Apple Mobile Device USB Driver" under 'USB Controllers' in 'Device Manager'
    Plugging device back in
    And allowing internet search for drivers - this time device has been discovered and able to show in iTunes

  • Brand new iPod touch will not appear on iTunes.

    I bought an iPod touch today, and when I plug it into the computer, it's recognized on my COMPUTER. However, the iPod icon will not show up on my itunes. I already did everything on the list for the apple troubleshoot on this topic with no luck. Any help?

    Did you enable your Menu and Sidebar on iTune?
    Ctrl+S to view Sidebar
    Ctrl+B to view Menu Bar

  • Brand new iPod Classic will not sync with iTunes.  All my older devices are fine, but as soon as this is connected, iTunes stops responding when it says it's "determining tracks to sync."

    Also, the iMac I'm connecting it to is brand new as well - replacing a slightly older one.  My complete library got imported during setup and, like I mentioned, my older iPod classic synced fine, as did our iPhones.  Thoughts??

    Is the Convert higher bit rate songs to 128 kbps AAC option ticked from under the iPod's Summary tab in iTunes?  If so disable this feature and then try resyncing the device.

  • Ipod shuffle, 4th, not recognized by itunes.

    When I connect ipod to computer, a troubleshoot/fix error window pops up. Also states it could be missing a file. I checked my device, and it says it is okay. I have another ipod that I tried, and itunes won't list that under devices either. I can't tell you how many hours I have spent working on this. Help.

    Tried that as well as updated everything else I could think of and still no ipod under devices. Also purchased software and cleaned up registry as well as any other errors on computer

Maybe you are looking for

  • What is S.M.A.R.T. and how to read S.M.A.R.T. attributes

    Read the bottom for updated information/amendments Hi everyone, S.M.A.R.T. is Self-Monitoring, Analysis and Reporting Technology. [size=15]1. S.M.A.R.T. info websites[/size] OK, now we all know what S.M.A.R.T. stands for. For more details about S.M.A

  • Can't synch pdf from Mac laptop to iPod Touch.

    I've saved the PDF to Books in iTunes, as instructed.  When I go to the Books tab in iTunes, the options for "All books" and "Selected books" are grayed out.  When I click on the "Synch books" box above, I get a warning message that synching books wi

  • Comments in Adobe Acrobat:  How to remove for good!

    Frustrated: I've tried deleting a comment I made by mistake in my acrobat document. Using the typewriter tool.  I delete the comment and save the document, but it appears all expanded and the next time I open up the form.  This is a form that others

  • How to delete photo in iPhoto

    I triede to delete photos and put them in the trash.  But nothing happened to them.

  • Fireworks having problem displaying fonts?

    I'm using Fireworks MX 2004 and have found that several fonts are displaying incorrectly in that only the botom half of each letter is displaying. I've looked at the font file and thats fine, tried it in other applications such as flash, word, powerp