"Convert selection for iPod" "The application iTunes quit unexpectedly"

I've been trying to convert some QuickTime movie files and a MPEG-4 video file in iTunes for my iPod. It gets partway in, or fairly far in, then iTunes spontaneously quits and I get the message "The application iTunes quit unexpectedly."
What might I need to do to convert the videos successfully and stop iTunes from crashing?

"The update “iTunes” can’t be installed.
The Installer could not install some files in “/”. Contact the software manufacturer for assistance."

Similar Messages

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    Date/Time: 2008-01-12 15:10:44.725 -0800
    OS Version: 10.4.11 (Build 8S165)
    Report Version: 4
    Command: Safari
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Parent: WindowServer [68]
    Version: 3.0.4 (523.12.2)
    Build Version: 1
    Project Name: WebBrowser
    Source Version: 45231202
    PID: 422
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNINVALIDADDRESS (0x0001) at 0x04f5f647
    Thread 0 Crashed:
    0 com.apple.CoreFoundation 0x907e8e90 _getOffsetOfRefAt + 136
    1 com.apple.CoreFoundation 0x907e8c00 __CFBinaryPlistCreateObject + 1964
    2 com.apple.CoreFoundation 0x907e8a04 __CFBinaryPlistCreateObject + 1456
    3 com.apple.CoreFoundation 0x907e8c48 __CFBinaryPlistCreateObject + 2036
    4 com.apple.CoreFoundation 0x907e0028 __CFTryParseBinaryPlist + 188
    5 com.apple.CoreFoundation 0x907dfc10 _CFPropertyListCreateFromXMLData + 144
    6 com.apple.Foundation 0x92bcb690 _NSParseObjectFromASCIIPropertyListOrSerialization + 160
    7 com.apple.Foundation 0x92bd8970 -[NSPlaceholderDictionary initWithContentsOfFile:] + 92
    8 com.apple.Foundation 0x92bcb018 +[NSDictionary dictionaryWithContentsOfFile:] + 56
    9 com.apple.WebKit 0x957ba12c -[WebHistoryPrivate _loadHistoryGutsFromURL:savedItemsCount:collectDiscardedItemsInto:error:] + 124
    10 com.apple.WebKit 0x957ba088 -[WebHistoryPrivate loadFromURL:collectDiscardedItemsInto:error:] + 72
    11 com.apple.WebKit 0x957b9fa4 -[WebHistory loadFromURL:error:] + 84
    12 com.apple.Safari 0x00025ab8 0x1000 + 150200
    13 com.apple.Safari 0x00025994 0x1000 + 149908
    14 com.apple.Safari 0x000257e8 0x1000 + 149480
    15 com.apple.Foundation 0x92be5a04 nsnotecallback + 180
    16 com.apple.CoreFoundation 0x90805eb4 __CFXNotificationPost + 368
    17 com.apple.CoreFoundation 0x907fdf2c _CFXNotificationPostNotification + 684
    18 com.apple.Foundation 0x92bcfe0c -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
    19 com.apple.AppKit 0x93785078 -[NSApplication _postDidFinishNotification] + 112
    20 com.apple.AppKit 0x93784f64 -[NSApplication _sendFinishLaunchingNotification] + 92
    21 com.apple.AppKit 0x93784aac -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 264
    22 com.apple.AppKit 0x93784654 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 92
    23 com.apple.Foundation 0x92be6a10 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 380
    24 com.apple.Foundation 0x92be6870 _NSAppleEventManagerGenericHandler + 92
    25 com.apple.AE 0x91500960 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 208
    26 com.apple.AE 0x915007fc dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
    27 com.apple.AE 0x91500654 aeProcessAppleEvent + 284
    28 com.apple.HIToolbox 0x932a02e0 AEProcessAppleEvent + 60
    29 com.apple.AppKit 0x93782d9c _DPSNextEvent + 856
    30 com.apple.AppKit 0x93782888 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
    31 com.apple.Safari 0x000095e0 0x1000 + 34272
    32 com.apple.AppKit 0x9377edcc -[NSApplication run] + 472
    33 com.apple.AppKit 0x9386f974 NSApplicationMain + 452
    34 com.apple.Safari 0x0009bad4 0x1000 + 633556
    35 com.apple.Safari 0x000022fc 0x1000 + 4860
    Thread 1:
    0 libSystem.B.dylib 0x900148ac read + 12
    1 libsqlite3.0.dylib 0x94521acc sqlite3OsRead + 28
    2 libsqlite3.0.dylib 0x94524a60 sqlite3pager_get + 1120
    3 libsqlite3.0.dylib 0x9450b6f8 sqlite3AuthContextPop + 3272
    4 libsqlite3.0.dylib 0x94510608 sqlite3BtreePager + 1172
    5 libsqlite3.0.dylib 0x945107cc sqlite3BtreePager + 1624
    6 libsqlite3.0.dylib 0x945107cc sqlite3BtreePager + 1624
    7 libsqlite3.0.dylib 0x945107cc sqlite3BtreePager + 1624
    8 libsqlite3.0.dylib 0x94510c88 sqlite3BtreeIntegrityCheck + 452
    9 libsqlite3.0.dylib 0x945372fc sqlite3VdbeExec + 13464
    10 libsqlite3.0.dylib 0x9453826c sqlite3_step + 300
    11 com.apple.WebCore 0x95bd40fc WebCore::IconDatabase::checkIntegrity() + 156
    12 com.apple.WebCore 0x959ad0ec WebCore::IconDatabase::performOpenInitialization() + 76
    13 com.apple.WebCore 0x959ab060 WebCore::IconDatabase::iconDatabaseSyncThread() + 224
    14 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 2:
    0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
    2 com.apple.CoreFoundation 0x907de9b8 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907de2bc CFRunLoopRunSpecific + 268
    4 com.apple.Foundation 0x92c0e738 +[NSURLCache _diskCacheSyncLoop:] + 152
    5 com.apple.Foundation 0x92be60c0 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 3:
    0 libSystem.B.dylib 0x9001a12c getdirentries + 12
    1 libSystem.B.dylib 0x90019fb8 readdir + 140
    2 libSystem.B.dylib 0x9003e63c fts_build + 1516
    3 libSystem.B.dylib 0x9003db20 fts_read + 1192
    4 com.apple.Foundation 0x92c0f440 NSLRUFileListRebuildFileDataUsingRootDirectory + 256
    5 com.apple.Foundation 0x92c0e798 -[NSURLCache _diskCacheCreateLRUList:] + 84
    6 com.apple.Foundation 0x92be60c0 forkThreadForFunction + 108
    7 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 4:
    0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
    2 com.apple.CoreFoundation 0x907de9b8 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907de2bc CFRunLoopRunSpecific + 268
    4 com.apple.Foundation 0x92c0d5f8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
    5 com.apple.Foundation 0x92be60c0 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 5:
    0 libSystem.B.dylib 0x9001f88c select + 12
    1 com.apple.CoreFoundation 0x907f124c __CFSocketManager + 472
    2 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x00000000907e8e90 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
    cr: 0x44002448 xer: 0x0000000000000007 lr: 0x00000000907e8c00 ctr: 0x0000000000000003
    r0: 0x0000000000000000 r1: 0x00000000bfffd090 r2: 0x0000000000000000 r3: 0x000000000000006c
    r4: 0x0000000000000000 r5: 0x0000000000000000 r6: 0x0000000000000003 r7: 0x0000000000000000
    r8: 0x000000000000706c r9: 0x0000000000000000 r10: 0x0000000000015144 r11: 0x0000000004f5f647
    r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00000000bfffdf90 r15: 0x00000000bfffd0e0
    r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x000000000000000c r19: 0x00000000a07bb214
    r20: 0x00000000bfffd9f4 r21: 0x0000000004f25000 r22: 0x0000000000000000 r23: 0x00000000bfffd0e0
    r24: 0x0000000000000000 r25: 0x000000000002811b r26: 0x0000000000000003 r27: 0x0000000000000000
    r28: 0x000000000001dffa r29: 0x0000000004f25000 r30: 0x00000000bfffdf90 r31: 0x00000000907e846c
    Binary Images Description:
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    0x91b6d000 - 0x91c24fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
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    0x91c79000 - 0x91ce3fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91ce8000 - 0x91d25fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91d2c000 - 0x91d46fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91d4b000 - 0x91d4efff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91d50000 - 0x91e2efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x91e4e000 - 0x91e4efff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x91e50000 - 0x91f35fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x91f3d000 - 0x91f5cfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x91fc8000 - 0x92036fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x92041000 - 0x920d6fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x920f0000 - 0x92678fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x926ab000 - 0x929d6fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x92a06000 - 0x92af4fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x92af7000 - 0x92b7ffff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x92bc0000 - 0x92debfff com.apple.Foundation 6.4.9 (567.36) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x92f18000 - 0x92f36fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x92f41000 - 0x92f9bfff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x92fb9000 - 0x92fb9fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x92fbb000 - 0x92fcffff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x92fe7000 - 0x92ff7fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x93003000 - 0x93018fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x9302a000 - 0x930b1fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x930c5000 - 0x930d0fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x930da000 - 0x93107fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x93121000 - 0x93130fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x9313c000 - 0x931a2fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x931d3000 - 0x93222fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x93250000 - 0x9326dfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x9327f000 - 0x9328cfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x93295000 - 0x935a3fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x936f3000 - 0x936fffff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x93704000 - 0x93724fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x93778000 - 0x93778fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x9377a000 - 0x93dadfff com.apple.AppKit 6.4.9 (824.44) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x9413a000 - 0x941acfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x941e5000 - 0x942aafff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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    0x942ff000 - 0x944bffff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x94509000 - 0x94546fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
    0x9454e000 - 0x9459efff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x945a7000 - 0x945c1fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x945d2000 - 0x945f2fff libmx.A.dylib /usr/lib/libmx.A.dylib
    0x94680000 - 0x946b8fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x946fd000 - 0x94719fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x9472d000 - 0x94771fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x94795000 - 0x947a4fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x947ac000 - 0x947b9fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x947ff000 - 0x94818fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x94c2c000 - 0x94c9dfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x94e12000 - 0x94f42fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x94fd5000 - 0x94fe4fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    0x94fec000 - 0x95019fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x95020000 - 0x95030fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
    0x95034000 - 0x95063fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
    0x95073000 - 0x95090fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x957a9000 - 0x95864fff com.apple.WebKit 523.12.2 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x958cd000 - 0x95980fff com.apple.JavaScriptCore 523.12 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x959a8000 - 0x95f25fff com.apple.WebCore 523.12.2 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x9ae31000 - 0x9ae67fff com.apple.Syndication 1.0.7 (55) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
    0x9ae84000 - 0x9ae96fff com.apple.SyndicationUI 1.0.7 (55) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    Model: PowerBook5,4, BootROM 4.8.6f0, 1 processors, PowerPC G4 (1.1), 1.5 GHz, 1 GB
    Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 64 MB
    Memory Module: SODIMM1/J25UPPER, 1 GB, DDR SDRAM, PC2700U-25330
    AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
    Modem: Jump, V.92, Version 1.0
    Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
    Parallel ATA Device: MATSHITADVD-R UJ-835F
    Parallel ATA Device: FUJITSU MHT2080AT, 74.53 GB
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA

    Hi
    Welcome to Apple Discussions
    9 com.apple.WebKit 0x957ba12c -WebHistoryPrivate _loadHistoryGutsFromURL:savedItemsCount:collectDiscardedItemsInto:error: + 124
    10 com.apple.WebKit 0x957ba088 -WebHistoryPrivate loadFromURL:collectDiscardedItemsInto:error: + 72
    11 com.apple.WebKit 0x957b9fa4 -WebHistory loadFromURL:error: + 84
    The above indicates the History file is corrupt. Go to your Finder: Your User Account>Library>Safari folder. There, move the History.plist file to the trash, then restart Safari.
    Post back

  • Getting message "The application CIJAutoSetupTool quit unexpectedly"

    I keep getting message "The application CIJAutoSetupTool quit unexpectedly" while trying to get my new Canon PIXMA ip4600 printer to work via my D-Link DI-624S Router (which has 2 USB ports for printers).
    I have a Brother Laser printer working fine but just can't get the Canon to work.
    If I try to print a document, it comes up with "Error Number : 311 Printer is in use or an error has occurred. If an error has occurred, eliminate the cause of the error" which is not very helpful:) I'd love to eliminate the cause of the error!
    It prints perfectly when connected to my iMac directly via USB cable.
    The Canon (and Brother) both print from my wife's Windows XP box that is also connected to the DI-624S Router.
    I'm relatively new to mac so any help would be appreciated.
    Thanks

    The 'CIJAutoSetupTool' is used by the system after selecting a USB connected Canon PIXMA printer. It is not something that a user can open - it is called automatically by the Canon driver software and is used to determine the model of printer being added.
    I believe your error occurs due to the inability of the Canon software to correctly determine the printer when connected to the D-Link router. This is a limitation of the Canon driver, which is the same problem when you have the printer connected to a Windows computer and shared.
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    With the Gutenprint driver installed you will need to remove the Canon driver, because when you select the USB connected printer the Canon software will try to add the printer and possibly cause the same error again. The easiest method is to browse to ./Library/Printers/Canon and delete the BJPrinters folder and then empty the trash. With the Canon software removed, you should be able to select the USB share in the default view, and then browse to the iP4600 Gutenprint driver in the Print Using menu.
    PaHu

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