"Convert selection for iPod" "The application iTunes quit unexpectedly"
I've been trying to convert some QuickTime movie files and a MPEG-4 video file in iTunes for my iPod. It gets partway in, or fairly far in, then iTunes spontaneously quits and I get the message "The application iTunes quit unexpectedly."
What might I need to do to convert the videos successfully and stop iTunes from crashing?
"The update “iTunes” can’t be installed.
The Installer could not install some files in “/”. Contact the software manufacturer for assistance."
Similar Messages
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Itunes Error : "the application iTunes quite unexpectedly
Everytime i try to open iTunes i after a few seconds of it trying to open get this error every time : The application iTunes quite unexpectedly. Mac OS X and other applications are not affected Click reopen to open the application again. Click Report to see more details or send a report to Apple"
This is what i HAVE done. I started by deleting files that were not MP3's shutting down comp and then restarting. Same Error.
I then went to disk utilities and tried to do a repair. This did nothing. Same error. I tried then doing the repair followed by shutting comp down for over 30 sec. Nothing
I finally uninstalled itunes totally shut down comp. restarted Reinstalled Shut down again. Still get same error! I also followed this again by going into Disk utility and doing a repair. again nothing. same freaking error. what else can i possibly do?? I'm really hoping there is something I'm missing that will fix this!
any suggestions?? I have a Powerbook G4 version 10.4.11 if that helps at all.
thanks!Hey megzter14,
Welcome to Apple Support Communities! I'd check out the following articles, they'll go over what to do if your iTunes will not open on a Mac:
iTunes is unresponsive, quits unexpectedly, or will not open
iTunes for Mac:
Mac OS X: How to troubleshoot a software issue
How to open an alternate iTunes Library file or create a new one
iTunes: Troubleshooting issues with third-party iTunes plug-ins
via:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Regards,
David -
Have not changed any settings on my mac. Quit the application end of the day. The next day I went to start it and it won't open. Everytime I try to launch it, it won't open and I get this error message: The application itunes quit unexpectedly. The problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in
Have not changed any settings on my mac. Quit the application end of the day. The next day I went to start it and it won't open. Everytime I try to launch it, it won't open and I get this error message: The application itunes quit unexpectedly. The problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in
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When I "Convert Selection For iPod" the converted file has no audio.HELP!!!
I have tried many times but the converted file always ends up with no audio.
The files I am trying to convert are just basic Windows Media Player video/movie files each under 1GB.I have the same audio problem with .mov to .m4v conversion. The .mov conversions worked fine before, now audio is bad in .m4v - both in itunes & on ipod. I tried the sample_iTunes.mov & it is garbled too, upon conversion in itunes.
This audio problem happened once before in Quicktime when playing podcast videos on Quicktime on a different computer, then it cleared up.
I have no answers. Is it the new itunes 7.5.0.20 & windows? -
"The application iTunes quit unexpectedly."
I'm running iTunes 8.0.1 on my first generation MacBook, or at least trying to. Whenever I attempt to launch the application, the icon bounces in the dock once, becomes unresponsive, and terminates. This prompts Apple's crash report dialogue to come up, and I am unable to use iTunes of course. I have been able to successfully run 8.0.1 on my computer before, and I can't think of anything that would have triggered this problem.
I have tried the following solutions with no success:
- Rebooting
- Uninstalling iTunes completely, removing all preference files etc. and then reinstalling
- Creating a new user account and attempting to launch iTunes (I am greeted with the same problem in this case as well)
- Repairing disk permissions on my OS X volume
I hope that someone here will be able to help me; perhaps this isn't just an isolated incident. Right now though, I am extremely stressed and out of ideas.I can't help you, but it's not a completely isolated incident. This has been happening to me for the past ten days, and I've tried all of your ideas, as well as removing particular files, old libraries, regular rebooting as well as in safe mode, and every other maybe-possibly-might work kind of solution I've found both here and on other forums. No help is coming from anywhere. I think I'm going to try to call Apple if I have time tomorrow and see what they have to say about it.
While nobody has responded to me yet, I'll let you know if anyone does or if Apple says anything useful once I get a chance to call. Glad to know it's not just me, but sorry you're in the same boat. -
"The application PubSubAgent quit unexpectedly"
Can't open Safari. I get this message every time I try to open it. The application pubsubagent quit unexpectedly. I already tried clearing and deleting pubsubagent and that didn't do anything. I don't have a mobile me .mac account. When I try to open iTunes I get "the application iTunes quit unexpectedly". This is on a MacBook with 10.5.8
In System Preferences>MobileMe or .mac, remove any login info if there.
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons -
Convert Selection for iPod...causing Unexpected Quits!!
I have 2 video thta I want to play on my BRAND NEW IPOD :)!!!! When I click convert selection (for) iPod it starts but iTunes unexpectedly quits!!! Music transfers fine. Do I need to use 3rd party software to convert these to iPod format?!?!? This is anoying!!
Reinstalling itunes fixed it, Now the video has no audio in itune OR theiPod.
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"Convert Selection for iPod" Command Increases File Size?
Hello!
I'm trying to convert a file that has the following characteristics (as reported in Quicktime Pro):
Format: H.264 Decoder, 496 x 208, Millions, AAC, Stereo (L R), 44.100 kHz
FPS: 25
Data Size: 572.20 MB
Data Rate: 659.18 kbits/sec
Normal Size: 496 x 208
I know the dimensions are strange, but it's because this is just a test I'm running on a workflow using Hand Brake to bring content back from a DVD (my content).
Now, when I drop just the original file into iTunes and then try to put it on an iPod, it says it can't be played. So I use the handy new option in the Advanced menu, "Convert Selection for iPod." This yields a new file with the following characteristics:
Format: AAC, Stereo (L R), 44.100 kHz, H.264 Decoder, 640 x 268, Millions
FPS: 25
Data Size: 1.36GB
Data Rate: 1609.01 kbits/sec
Normal Size: 640 x 268
How is it that the data rate and file size have increased so much? It now plays on an iPod, but why? I was under the impression that usually the problem with getting video to play on an iPod was a data rate that is too high. So it seems strange to me that the second file works and the first doesn't.
Finally, what is the difference between a file with the extension .mov and the extension .m4v? The original file has .mov and the converted ends up with .m4v. But they have the same characteristics in terms of codec. So what's the difference?
Thanks for any help and info!
CameronI think I was able to resolve this myself after some trial and error. It looks like it is all in the name of the file. I've gotten some files to transfer after going into the Get Info section and updating the name (usually shorten the name or take out non-letter/number/# characters and then get the filename on disk to match.
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Convert selection for ipod?
When I right click a video file in my library, "convert selection does not show up". It just says "Convert selection to AAC" (which is my importing file-type.)
How do I get it to say "convert selection for ipod"??Like someone else said, iTunes needs to be updated.
Also, know that the option only comes up if the video is not in iPod format.
The latest iTunes update...
iTunes Download Page
btabz -
Convert Selection for Ipod help
Having just updated to the latest version of iTunes 6.0.2 for the Mac I have been attempting to the Convert Selection for iPod menu selection for video podcasts that have not already sync'd up. I have successfully converted 1 video podcast and loaded it on my iPod 5G, but have also tried unsuccessfully to the same with 4 or 5 others. When I do Get Info on the converted files it does show the .m4v file extension and when I run the video podcasts from within iTunes, it looks like it is the right size.
Has anyone else seen this and can offer a resolution?
G4 Dual 1G (QuickSilver 2002) Mac OS X (10.4)I think I was able to resolve this myself after some trial and error. It looks like it is all in the name of the file. I've gotten some files to transfer after going into the Get Info section and updating the name (usually shorten the name or take out non-letter/number/# characters and then get the filename on disk to match.
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"Convert Selection for iPod/iPhone" and Leopard Issues
I have a number of movies on my hard drive which I would like to convert for my iPhone, so I right click on them in iTunes and select "Convert Selection for iPod/iPhone." Since I upgraded to Leopard, this function has been taking an extremely long time, about 12 hours for a half hour clip. Versus when I was running Tiger, it would take about 1.5 hours. Is there a way to either fix this or allocate more resources to make my computer work faster?
Thanks for the reply, but iTunes did not create a new file. I looked in Movies and in TV Shows, and in Music just to be careful, but there is still only one file, the one that doesn't play on my iPhone. I even looked in my iTunes Music folder for a file it may have created an just not imported, but there is nothing there either.
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'Convert Selection for iPod/iPhone' makes my movies silent. Why?
When I choose the 'Convert Selection for iPod/iPhone' option so that I can put my movies on my iPod, all of the audio becomes silent. The picture is fine and only the music/words go away.
Why? And, if there's a way, how can I fix it?
(These movies are either from a camera or from friends.... 'mpg' files.)Thanks for the reply, but iTunes did not create a new file. I looked in Movies and in TV Shows, and in Music just to be careful, but there is still only one file, the one that doesn't play on my iPhone. I even looked in my iTunes Music folder for a file it may have created an just not imported, but there is nothing there either.
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Convert Selection For iPod--Video Problems
I've got video in iTunes, that's not the problem. I've checked, iTunes and QuickTime are both up-to-date. When I try and sync the videos to my 80gig iPod, it tells me that they can not be synced because they are not the right format. They're all .mp4 format and Apple lists that as compatible for an iPod. When I right click on the video and click on 'Convert Selection for iPod', it converts it, but I only get the audio with a blank white screen and no video. I've followed the Apple tutorial and they're video clip works when I convert it. I went to the DivX website and downloaded the newest version of it and installed everything but the DivX player. It still won't work. What should I do?
I think I was able to resolve this myself after some trial and error. It looks like it is all in the name of the file. I've gotten some files to transfer after going into the Get Info section and updating the name (usually shorten the name or take out non-letter/number/# characters and then get the filename on disk to match.
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The application Safari quit unexpectedly...
I am unable to open Safari. Either it will open for a split second or will not open at all and give me the message - "the application Safari quit unexpectedly...It has been doing this for days. I have posted the report below. Please Help!
Date/Time: 2008-01-12 15:10:44.725 -0800
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [68]
Version: 3.0.4 (523.12.2)
Build Version: 1
Project Name: WebBrowser
Source Version: 45231202
PID: 422
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x04f5f647
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x907e8e90 _getOffsetOfRefAt + 136
1 com.apple.CoreFoundation 0x907e8c00 __CFBinaryPlistCreateObject + 1964
2 com.apple.CoreFoundation 0x907e8a04 __CFBinaryPlistCreateObject + 1456
3 com.apple.CoreFoundation 0x907e8c48 __CFBinaryPlistCreateObject + 2036
4 com.apple.CoreFoundation 0x907e0028 __CFTryParseBinaryPlist + 188
5 com.apple.CoreFoundation 0x907dfc10 _CFPropertyListCreateFromXMLData + 144
6 com.apple.Foundation 0x92bcb690 _NSParseObjectFromASCIIPropertyListOrSerialization + 160
7 com.apple.Foundation 0x92bd8970 -[NSPlaceholderDictionary initWithContentsOfFile:] + 92
8 com.apple.Foundation 0x92bcb018 +[NSDictionary dictionaryWithContentsOfFile:] + 56
9 com.apple.WebKit 0x957ba12c -[WebHistoryPrivate _loadHistoryGutsFromURL:savedItemsCount:collectDiscardedItemsInto:error:] + 124
10 com.apple.WebKit 0x957ba088 -[WebHistoryPrivate loadFromURL:collectDiscardedItemsInto:error:] + 72
11 com.apple.WebKit 0x957b9fa4 -[WebHistory loadFromURL:error:] + 84
12 com.apple.Safari 0x00025ab8 0x1000 + 150200
13 com.apple.Safari 0x00025994 0x1000 + 149908
14 com.apple.Safari 0x000257e8 0x1000 + 149480
15 com.apple.Foundation 0x92be5a04 nsnotecallback + 180
16 com.apple.CoreFoundation 0x90805eb4 __CFXNotificationPost + 368
17 com.apple.CoreFoundation 0x907fdf2c _CFXNotificationPostNotification + 684
18 com.apple.Foundation 0x92bcfe0c -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
19 com.apple.AppKit 0x93785078 -[NSApplication _postDidFinishNotification] + 112
20 com.apple.AppKit 0x93784f64 -[NSApplication _sendFinishLaunchingNotification] + 92
21 com.apple.AppKit 0x93784aac -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 264
22 com.apple.AppKit 0x93784654 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 92
23 com.apple.Foundation 0x92be6a10 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 380
24 com.apple.Foundation 0x92be6870 _NSAppleEventManagerGenericHandler + 92
25 com.apple.AE 0x91500960 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 208
26 com.apple.AE 0x915007fc dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
27 com.apple.AE 0x91500654 aeProcessAppleEvent + 284
28 com.apple.HIToolbox 0x932a02e0 AEProcessAppleEvent + 60
29 com.apple.AppKit 0x93782d9c _DPSNextEvent + 856
30 com.apple.AppKit 0x93782888 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
31 com.apple.Safari 0x000095e0 0x1000 + 34272
32 com.apple.AppKit 0x9377edcc -[NSApplication run] + 472
33 com.apple.AppKit 0x9386f974 NSApplicationMain + 452
34 com.apple.Safari 0x0009bad4 0x1000 + 633556
35 com.apple.Safari 0x000022fc 0x1000 + 4860
Thread 1:
0 libSystem.B.dylib 0x900148ac read + 12
1 libsqlite3.0.dylib 0x94521acc sqlite3OsRead + 28
2 libsqlite3.0.dylib 0x94524a60 sqlite3pager_get + 1120
3 libsqlite3.0.dylib 0x9450b6f8 sqlite3AuthContextPop + 3272
4 libsqlite3.0.dylib 0x94510608 sqlite3BtreePager + 1172
5 libsqlite3.0.dylib 0x945107cc sqlite3BtreePager + 1624
6 libsqlite3.0.dylib 0x945107cc sqlite3BtreePager + 1624
7 libsqlite3.0.dylib 0x945107cc sqlite3BtreePager + 1624
8 libsqlite3.0.dylib 0x94510c88 sqlite3BtreeIntegrityCheck + 452
9 libsqlite3.0.dylib 0x945372fc sqlite3VdbeExec + 13464
10 libsqlite3.0.dylib 0x9453826c sqlite3_step + 300
11 com.apple.WebCore 0x95bd40fc WebCore::IconDatabase::checkIntegrity() + 156
12 com.apple.WebCore 0x959ad0ec WebCore::IconDatabase::performOpenInitialization() + 76
13 com.apple.WebCore 0x959ab060 WebCore::IconDatabase::iconDatabaseSyncThread() + 224
14 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9b8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2bc CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c0e738 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be60c0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9001a12c getdirentries + 12
1 libSystem.B.dylib 0x90019fb8 readdir + 140
2 libSystem.B.dylib 0x9003e63c fts_build + 1516
3 libSystem.B.dylib 0x9003db20 fts_read + 1192
4 com.apple.Foundation 0x92c0f440 NSLRUFileListRebuildFileDataUsingRootDirectory + 256
5 com.apple.Foundation 0x92c0e798 -[NSURLCache _diskCacheCreateLRUList:] + 84
6 com.apple.Foundation 0x92be60c0 forkThreadForFunction + 108
7 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9b8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2bc CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c0d5f8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92be60c0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9001f88c select + 12
1 com.apple.CoreFoundation 0x907f124c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000907e8e90 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44002448 xer: 0x0000000000000007 lr: 0x00000000907e8c00 ctr: 0x0000000000000003
r0: 0x0000000000000000 r1: 0x00000000bfffd090 r2: 0x0000000000000000 r3: 0x000000000000006c
r4: 0x0000000000000000 r5: 0x0000000000000000 r6: 0x0000000000000003 r7: 0x0000000000000000
r8: 0x000000000000706c r9: 0x0000000000000000 r10: 0x0000000000015144 r11: 0x0000000004f5f647
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00000000bfffdf90 r15: 0x00000000bfffd0e0
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x000000000000000c r19: 0x00000000a07bb214
r20: 0x00000000bfffd9f4 r21: 0x0000000004f25000 r22: 0x0000000000000000 r23: 0x00000000bfffd0e0
r24: 0x0000000000000000 r25: 0x000000000002811b r26: 0x0000000000000003 r27: 0x0000000000000000
r28: 0x000000000001dffa r29: 0x0000000004f25000 r30: 0x00000000bfffdf90 r31: 0x00000000907e846c
Binary Images Description:
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0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
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0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.9 (368.31) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
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0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
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0x91d2c000 - 0x91d46fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d4b000 - 0x91d4efff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d50000 - 0x91e2efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e4e000 - 0x91e4efff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e50000 - 0x91f35fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f3d000 - 0x91f5cfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc8000 - 0x92036fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92041000 - 0x920d6fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920f0000 - 0x92678fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926ab000 - 0x929d6fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a06000 - 0x92af4fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af7000 - 0x92b7ffff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bc0000 - 0x92debfff com.apple.Foundation 6.4.9 (567.36) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f18000 - 0x92f36fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f41000 - 0x92f9bfff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb9000 - 0x92fb9fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fbb000 - 0x92fcffff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe7000 - 0x92ff7fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93003000 - 0x93018fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9302a000 - 0x930b1fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c5000 - 0x930d0fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930da000 - 0x93107fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93121000 - 0x93130fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9313c000 - 0x931a2fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931d3000 - 0x93222fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x93250000 - 0x9326dfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327f000 - 0x9328cfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93295000 - 0x935a3fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936f3000 - 0x936fffff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93704000 - 0x93724fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93778000 - 0x93778fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9377a000 - 0x93dadfff com.apple.AppKit 6.4.9 (824.44) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9413a000 - 0x941acfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941e5000 - 0x942aafff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942fd000 - 0x942fdfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942ff000 - 0x944bffff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94509000 - 0x94546fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9454e000 - 0x9459efff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a7000 - 0x945c1fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945d2000 - 0x945f2fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94680000 - 0x946b8fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946fd000 - 0x94719fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9472d000 - 0x94771fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94795000 - 0x947a4fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947ac000 - 0x947b9fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947ff000 - 0x94818fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94c2c000 - 0x94c9dfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e12000 - 0x94f42fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fd5000 - 0x94fe4fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fec000 - 0x95019fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95020000 - 0x95030fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95034000 - 0x95063fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95073000 - 0x95090fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x957a9000 - 0x95864fff com.apple.WebKit 523.12.2 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x958cd000 - 0x95980fff com.apple.JavaScriptCore 523.12 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x959a8000 - 0x95f25fff com.apple.WebCore 523.12.2 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9ae31000 - 0x9ae67fff com.apple.Syndication 1.0.7 (55) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9ae84000 - 0x9ae96fff com.apple.SyndicationUI 1.0.7 (55) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: PowerBook5,4, BootROM 4.8.6f0, 1 processors, PowerPC G4 (1.1), 1.5 GHz, 1 GB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 64 MB
Memory Module: SODIMM1/J25UPPER, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-835F
Parallel ATA Device: FUJITSU MHT2080AT, 74.53 GB
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mAHi
Welcome to Apple Discussions
9 com.apple.WebKit 0x957ba12c -WebHistoryPrivate _loadHistoryGutsFromURL:savedItemsCount:collectDiscardedItemsInto:error: + 124
10 com.apple.WebKit 0x957ba088 -WebHistoryPrivate loadFromURL:collectDiscardedItemsInto:error: + 72
11 com.apple.WebKit 0x957b9fa4 -WebHistory loadFromURL:error: + 84
The above indicates the History file is corrupt. Go to your Finder: Your User Account>Library>Safari folder. There, move the History.plist file to the trash, then restart Safari.
Post back -
Getting message "The application CIJAutoSetupTool quit unexpectedly"
I keep getting message "The application CIJAutoSetupTool quit unexpectedly" while trying to get my new Canon PIXMA ip4600 printer to work via my D-Link DI-624S Router (which has 2 USB ports for printers).
I have a Brother Laser printer working fine but just can't get the Canon to work.
If I try to print a document, it comes up with "Error Number : 311 Printer is in use or an error has occurred. If an error has occurred, eliminate the cause of the error" which is not very helpful:) I'd love to eliminate the cause of the error!
It prints perfectly when connected to my iMac directly via USB cable.
The Canon (and Brother) both print from my wife's Windows XP box that is also connected to the DI-624S Router.
I'm relatively new to mac so any help would be appreciated.
ThanksThe 'CIJAutoSetupTool' is used by the system after selecting a USB connected Canon PIXMA printer. It is not something that a user can open - it is called automatically by the Canon driver software and is used to determine the model of printer being added.
I believe your error occurs due to the inability of the Canon software to correctly determine the printer when connected to the D-Link router. This is a limitation of the Canon driver, which is the same problem when you have the printer connected to a Windows computer and shared.
The solution is to use a CUPS based driver, like that offered by Gutenprint and PrintFab. Since Gutenprint is free, this would be the preferred selection. You will need v5.2.3, as this lists your model as a supported printer. You can download the software from Sourceforge (http://gimp-print.sourceforge.net/MacOSX.php).
With the Gutenprint driver installed you will need to remove the Canon driver, because when you select the USB connected printer the Canon software will try to add the printer and possibly cause the same error again. The easiest method is to browse to ./Library/Printers/Canon and delete the BJPrinters folder and then empty the trash. With the Canon software removed, you should be able to select the USB share in the default view, and then browse to the iP4600 Gutenprint driver in the Print Using menu.
PaHu
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