Crystal Reports Active X Viewer 64-Bit

Hi All,
I am searching for some information regarding support of the Crystal Reports Active X viewer with 64-Bit Internet Explorer (version 8)
We use Cyrstal Report 9, 10, 11 and 11.5 on our clients servers and have no issues with the 32 bit version of Internet Explorer (including on 64-bit operating systems). We have one client attempting to use 64 bit Internet Explorer 8 but this is not showing any reports.
Even when having manually installed the Active X dll's it still does not work.
Can someone advise if this set up is possible/supported?
As I understand it, it is not possible.
Regards
Matthew Haines

Hello,
All of those versions are 32 bit only and I doubt 64 bit IE will support 32 bit ActiveX controls. No solution for you.
Possibly moving to CR For VS 2010 and the Cr .NET assemblies may work.
64 bit IE is not very stable and not many people use it. I suggest you recommend staying away from it at this time. Or at lease CR doesn't like it either.
Good luck
Don

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Happing coding and resolving issues
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Also, see [this|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10d5fa88-2013-2c10-c9a5-f11963607d4e] article.
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Follow us on Twitter http://twitter.com/SAPCRNetSup

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You do not mention if you searched the forums and the Kbase for the error... Using the search box in the top right corner of this web page will return KBases, Blogs, Wikis, articles and more. The following article should have been returned with a simple search;
[Causes of "Background Processing" error|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/50a6f5e8-8164-2b10-7ca4-b5089df76b33]
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Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

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My only guess is that there is some configuration I am not doing on the server. Can someone help me?

I think the frustration is coming more from the combination of lack of support for x64 (quite surprising for such an established product) combined with a site that's very difficult to navigate and use (the BusinessObjects site).
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To be concise, your posted solution is not really a solution unless a number of other assumptions are true that we all know in practical terms to be unrealistic for anything but the simplest of apps.
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We will certainly follow up with phone support to see if there are other choices (doubtful), but given that you offer a trial version of Crystal 2008 I think it's remiss that there are no clear guidelines in a publicly-reachable forum that discuss in detail how to deploy completely to x64 including ensuring that other related issues to using a 32-bit compilation on x64 are mentioned/covered. I certainly can see that even an advanced developer would continue to hold out hope that there is some configuration option combination that will work.
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Getting an error trying to install Crystal Reports 2008 on a 64 bit Windows

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[https://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm]
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This is the way i did and this works pretty good.
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Matthias

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