DVD Importing Error

Hi,
I'm using Adobe Premier Elements 4 and am trying to import a DVD that I have filmed myself and am getting Error Unsupported format or damaged file/One of the necessary components may not have been installl...
There are no updates to install, and I've reinstalled the software, what could the problem be?
Thanks
Louis

You don't say how you made the DVD.
Was it shot was a DVD camcorder? Was it burned by one of those DVD/VHS or DVD converter devices? If the latter, that could explain the problem. Most of these devices produce inferior DVD files and files that don't load well into video editing programs.
What is your original video shot on? We can probably recommend a more direct route into Premiere Elements.

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