Having trouble opening a pdf with Adobe...keep seeing an error sign "acroExch"  does anyone have a way to fix this?

Having trouble opening a pdf with Adobe...keep seeing an error sign "acroExch"  does anyone have a way to fix this?

Hmm, "Use Adobe Reader" should launch the PDF outside of Firefox in the stand-alone Adobe Reader application, so seeing it in a tab is something of a puzzle.
Could you check your version of Adobe Reader? For Windows 7, you normally would have the Reader XI series (Reader 11), which has had several updates. From inside Adobe Reader, you can use Help > Check for Updates to make sure it's current.
In Firefox, could you check your Adobe Acrobat plugin version or possibly versions? You can view that on the Add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins. If you find multiple versions, this can cause problems and may need to be cleaned up manually (post back on that for suggestions).
Sometimes, the settings file which stores those download handler preferences becomes corrupted and there's not much else to do than to rename or remove that file and let Firefox rebuild it.
To do that, open your current Firefox settings (AKA Firefox profile) folder using either
* "3-bar" menu button > "?" button > Troubleshooting Information
* (menu bar) Help > Troubleshooting Information
* type or paste about:support in the address bar and press Enter
In the first table on the page, click the "Show Folder" button. This will launch a new window (Windows Explorer window) listing various settings files.
Leaving that window open, switch back to Firefox and Exit, either:
* "3-bar" menu button > "power" button
* (menu bar) File > Exit
Pause while Firefox finishes its cleanup, then rename '''mimeTypes.rdf''' to something like mimeTypes.old
Start Firefox back up again and "PDF Files" should be back to their default setting of "Preview in Firefox". Try changing that to "Use Adobe Acrobat (in Firefox)" and test to see whether there's any improvement.

Similar Messages

  • HT201269 I changed my email address for iTunes & iCloud, but my new phone keeps asking for me to sign in with my old iCloud email and password.  Does anyone know how I can fix this?

    I had to change my personal email address that was linked to my iTunes and iCloud.  According to the information in my Apple ID, it is switched over.  My phone, however, disagrees with me.  I keep getting a pop-up asking me to sign into my iCloud account, but it has my previous email address Apple ID information displayed.  When I look in my settings under iCloud, it still shows my old information and I cannot see any way to change it.  Any ideas?

    You need to check icloud on the phones setting you will see the old email there
    Follow these step to a T
    Change apple id back to old email
    sign out in settings
    then chnage back to what u want the account to be
    WIN

  • 10.8.2 keeps repairing system folders which ruins my version of English.lproj. Does anyone have and suggestions to fix this?

    I work for the Eastman School of Music's Computer lab. We are testing out Mountain Lion with the intention to move it in to our labs in December. Typically we create a user template by rsyncing our changes to the standard template to /System/Library/User\ Template/English.lproj/. We use iHook to delete the Lab User when people log out, and when new people log in the template from /System/Library/User\ Template/English.lproj/ is used to create the new Lab User. The problem is that Mountain Lion seems to have a self healing aspect to it so it removes the changes we make when we rsync. When our Lab User logs in now they get a default apple desktop instead of the one we create. We have a lot of apps that we want in the Dock and we need a way to keep our changes to the Lab User template.
    Is it possible to make OSX 10.8.2 stop fixing our changes to /System/Library/User\ Template/English.lproj/? Or is it possible to get our labuser to call its information from another template that OSX 10.8.2 will not interfer with? Is there some kind of plist I should be looking for that controls where OSX directs its requestes for how to set up new accounts?
    Thanks,
    Stuart-

    It turns out that the solution was right in front of my face. Our old script was wipeing out the caches from the computers. When I commented that out of the script everything went back to normal.
    Stuart-

  • I just got IOS 8.0.2 for my Iphone 5s and the touchpad is still not working, is anyone else having this issue? Does anyone have a way to fix it?

    I have an Iphone 5s, touchpad was working perfectly fine with IOS 7, but ever since I got the IOS 8 update the touchpad has not been working.

    All Macs come with a one year limited warranty.
    If you purchased AppleCare, contact info >  http://www.apple.com/support/products/
    Why can't you use the Bluetooth keyboard?
    According to the link I posted for the AHT..
    "For some Apple computers that shipped with OS X Lion, if Apple Hardware Test cannot be found on the hard drive, an Internet-based version starts up instead."

  • Does anyone have an answer yet to this time out thing with the Itunes 9????

    I see so many threads but can't follow through each one. Does anyone have an answer to fix this?
    dawniedoodle

    What time out thing with iTunes 9? You'll get better answers if you give as much detail as possible when asking a question, including any error messages you've received and any trouble shooting steps you've already taken. From your question, it's not at all clear what your problem is.
    Best of luck.

  • Hello guys. I'm having trouble opening Instagram pages with Safari.

    Hello guys. I'm having trouble opening Instagram pages with Safari. I try to open them and it seems to be loading for one second, but then it's all blank, there's nothing on the screen. Funny thing is, when I try to open an Instagram page that doesn't exist, it opens the Instagram NOT FOUND page. I don't know what's going on. I've tried everything, from software updates to restarting my Mac etc. Please help.

    Is this the site you are referring to >   http://instagram.com
    Because that site refers you to apps for smartphone devices. Not for your Mac.
    Regardless of the Instagram website, v10.5.4 is an outdated version of Safari. You need to update your system software.
    Click your Apple menu  top left in your screen. From the drop down menu click Software Update.
    Restart your Mac after the updates are installed, then try Instagram on Safari.

  • Not able to open any doc with adobe reader XI. fatal error, acrobat failed to its core DLL load

    not able to open any doc with adobe reader XI. fatal error, acrobat failed to its core DLL load

    See http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • Hello I have encounted a problem with Photoshop. Normally when you start a new documant, you are given the options to have A4, A3, ect page set ups. These inbuilt page set ups seem to have disapeared, does anyone please know how to fix this? Many thanks

    Hello I have encounted a problem with Photoshop. Normally when you start a new documant, you are given the options to have A4, A3, ect page set ups. These inbuilt page set ups seem to have disapeared, does anyone please know how to fix this? Many thanks Ben  [email protected]

    Hello Trevor
    Thanks for your message. You can custom set pages but there are no preset of page sizes like A4, A3, ect. I cannot click the size preference, nothing comes up
    Ben

  • Last update for OS 10.8.2 caused big problems with HP photosmart B110 printer /scanner cannot scan does anyone have the same problem or a solution?

    Last update for OS 10.8.2 caused big problems with HP photosmart B110 printer /scanner cannot scan does anyone have the same problem or a solution?
    iMac is connected via wirelss to printer/scanner. All was working OK until update.

    Assuming that the HP software is up-to-date, but still not working, have you tried Image Capture in the Applications folder. Does that work?

  • Why can't i open a pdf with adobe reader X

    When am i not able to open the PDF with the Adobe Reader X, and also not able to choose it as programm for opening of the PDF. (Right click and "open program with", it's not possible to choose Reader, when i try nothing happens and it's not added to the program list)
    Thanks for help.

    And yes i can open by the programm itself directly, but i have no idea how to correct the file association then....

  • HT3204 Hi i am having trouble down loading itunes.  I keep getting these error messages.....................runtime error:

    Hi Having problems down loading itunes.  Keep getting this message
    Runtime Error!
    R6034
    An application has made an attempt to load the C runtime library incorrectly.
    Does anyone have any suggestions?
    Thank you

    Try and not duplicate these issues and do a search next time.
    Now load https://discussions.apple.com/thread/5826672?start=0&tstart=0
    and that Topic has the correct information to fix this problem.
    Regards
    pcbugfixer

  • I tried to soft reset my ipod touch with the top button and the screen button.  it turned off and went to the blue screen with the apple.  now it won't do anything-it has stayed on that scren for 4 hours now.  does anyone know how i can fix this?

    i tried to soft reset my ipod touch with the top button and the screen button.  it turned off and then went to the blue screen with the apple like it should.  however, it now just stays on that screen.  it has a sort of clock looking thing at the bottom of the apple that does not move either.  it has stayed on this screen for over 4 hours.  i also can not hard reset it in itunes.  i am not really goood at this sort of thing.  does anyone have this problem or a possible solution?  thanks

    See Here for
    Frozen or unresponsive iPod touch
    The Basic Troubleshooting Steps are:
    Restart..  Reset..  Restore...
    Try this First... You will Not Lose Any Data...
    Turn the iPod Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... (But can take Longer...)
    Release the Buttons...
    Turn the iPod On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • I am having trouble with pdf files  continuously get damaged file message when try to open downloaded pdf with adobe reader

    Cannot open downloaded pdf's with adobe reader. Have latest version of adobe program  continuously get damaged file message.  Anybody else having this problem?   Using imac with osx10.7.1 (latest lion)

    I am having the exact same problem. This is very disturbing.
    Lately I have been deluged with adobe update dialogues. I don't know whether this is real or some kind of bugus malware phenomenon.
    Imagine my surprise when I looked here in the forum and I am not alone.
    Kaufmann's remark that we shouldn't be using adobe reader doesn't explain why it is malfunctioning like this. I have been using the reader on Mac  OS for years, and I don't get what's happening now.
    Does anyone realy know what is going on?

  • Anyone else having trouble opening CMYK PDFs from Photoshop CC with JPEG 'high' compression?

    (Cross-post from the Photoshop forum, where I was asked to post in the Acrobat forum: http://forums.adobe.com/message/5553829 )
    When I save a PDF file in Photoshop CC in CMYK color with JPEG compression (quality = high), it will save without any errors. However, when I open the file in Acrobat (11.0.3), I get an "Out of Memory" pop up error. I press Ok, and the document is just displayed as a blank white image.
    I'm using Win7 64-bit, Photoshop CC 64-bit. Plenty of memory (24GB) and allocated RAM in preferences, and I've done some troubleshooting that leads me to believe the error is not due to system memory, but rather a specific bug in the software. I have Photoshop CS6 on the same machine, and if I open the PSD, save as PDF with the above settings, everything is fine when I open it using Acrobat. This seems to just be for Photoshop CC, not CS6.
    Here is the troubleshooting I've done so far:
    PDF format, RGB color, any other settings --> Acrobat can open the file.
    PDF format, CMYK, no compression --> Acrobat can open the file.
    PDF format, CMYK, JPEG compression [medium] --> Acrobat can open the file.
    PDF format, CMYK, JPEG compression [high] --> Acrobat can NOT open the file because it encounters the "out of memory" error.
    PDF format, CMYK, JPEG compression [maximum] --> Acrobat can open the file.
    This is silly. I don't get it. Can anyone else confirm this problem for me?
    Updated:
    Like you said, there isn't enough information to rule out an issue with Photoshop CC, as the same action using Photoshop CS6 results in a usable file.
    New information (while making files for uploading):
    The error only occurs with CMYK files of larger dimensions. On a 500x500px image, Acrobat throws out "A drawing error has occured". a 2500x2500px image runs into the "Out of memory" error. In either case, Acrobat cannot successfully open the file generated by Photoshop CC, while it can if it was made using Photoshop CS6.
    RGB PDF JPEG HIGH - PsCC - No Error.pdf
    https://drive.google.com/uc?export=&confirm=no_antivirus&id=0B9lLW1Ml0 0iQc2ltUXhqVTRVaWs
    CMYK PDF JPEG HIGH - 500x500px - PsCC - Acrobat drawing error.pdf
    https://drive.google.com/uc?export=&confirm=no_antivirus&id=0B9lLW1Ml0 0iQZ3M2SS1PbEJuN0k
    CMYK PDF JPEG HIGH - 2500x2500px - PsCC - Acrobat out of memory error.pdf
    https://drive.google.com/uc?export=&confirm=no_antivirus&id=0B9lLW1Ml0 0iQd2dxWm9xWjk3bEE

    Another observation for what it is worth (not a solution again). I was able to open all 3 PDFs in Irfanview as graphics. The properties of the image were
    The major changes for the others within the JPegs was the number of pixels (133X133) and the size (1.4inX1.4in). There is also a reduction in the number of colors.
    Just for information, I opened the big JPeg in Acrobat (9.5.5) and it opened fine. However, it looks like the color space was changed as shown below:
    Even if I change the input to use CMYK and not RGB, it looks like it gets converted to RGB. I haven't spent time to figure out the preflight analysis properly, but at least this may give you some info back.

  • I can't open any pdf with Adobe Reader XI, neither online or offline - OS X

    Since I've upgraded to Acrobat Reader XI I'm not able to open any pdf file.
    I can't open any .PDF already existing in my Mac and also can't open anything online throughout browser (I use Safari and Chrome)
    I've already uninstalled and reinstalled Adobe Reader over and over again and it has no improving.
    I've tried to install an older version and still doesn't work.
    All my problems started with the upgrade to Adobe Reader XI.
    As you can imagine I really need to be able to open pdf through browser, that's my biggest concern.
    I'll attach the error message that appears on the screen.

    Hi a.vouga,
    Are you still facing this issue.
    If yes, i would suggest you may create a new user profile and install Reader again and check.
    Regards,
    Ajlan Huda.

Maybe you are looking for