Help with my iCloud storage problem? Weird issue.

(posted originally & still in iPad)
Hi.
I read the manual and did everything (to my knowledge) and spent 2 days researching this but cannot locate an answer. I sure hope it is something that is right in front of me that I am missing somehow!  Please see if you can help me. I am the only MAC user in the family, so I have nobody to ask. Thanks.
Ok, I personally have an iPhone, and iPad2 and iPad4 all on my same Apple ID. (that is what you are to do, right? that way your apps purchased can be shared on all those devices and you don't have to purchase new, right?) (The iPod just croaked w/ white screen.)
Ok, just this Friday 2/8, my iCloud told me the "cloud is full" to manage it.  Ok, so I go to manage it, but everything I do I notice does ZERO to release the space.  I worked two days releasing tons of space and nada. The icloud didn't move from full position. I did turn on and off my devices. I signed out of the iMac cloud.
I see this:
On my iPad (etc):
TTL Storage 5.0GB
AVAIL 281mb
So I go to "manage"....
for "Docs and Data" it ONLY shows 2 apps I never use (I do use notebook apps but nothing else shows here but these two apps):
Writers App 12.5kb
Tweed 0.1kb (since deleted so it only shows the first)
Then, below that it shows (in my opinion the culprit!):
MAIL 4.7GB
Soooo, I went to iCloud on my iPad and iMac (took turns) and DELETED IT ALL TO ZERO. Zero in inbox. Zero in sent. Zero in Trash. It is a hollow trash can!
I signed out of the iMac icloud.
I come back and my "manage" area looks EXACTLY the same as stated above.  The mail still shows at 4.7GB.  It did not drop!!!  I had other "accounts" of emails originally on my iPad to check, as it is a big convenience to go to mail and choose the account and it is right there, but I deleted ALL those as well. THE ONLY mail program I have on my iOs is iCloud.  Even on my iMac, I turned it off.
I have NO iWork.  DIdn't purchase that yet.
I have a lot of APPS and at one time under "manage" it LISTED all the apps and I could turn them "on" or "off" for icloud storage.  I turned camera OFF and most all apps EXCEPT notebooks like Noteability, Evernote.  NOW, after deleting all my icloud email, I do NOT see them nor the option to "bring them into the cloud or delete them from iCloud useage"....it ONLY will show Writers App and Tweed (never use them). Not sure where that list went!!
Is there some kind of GLITCH that I am experiencing?  I want my icloud experience.  Is there something I am overlooking?
At one point I changed the settings to back up NOTHING and that FULL icloud did NOT change! And, it still showed the same thing as stated above with mail at 4.7GB.  Also, at one point I did ONE (count 'em) icloud back up on my new iPad4 and I DELETED that since I saw this issue as well. (Plugged into my iMac and used iTunes instead).
Also, when I sign in on my iMac and in Sys Pref go to iCloud....I see this:
It has on left this wording: "icloud account (button) and sign out (button)"
on right: (on icon below another it reads:)
mail, ctc, calendar, bookmarks, photostream, docs & data (off), back to mac(off), and find mac.
And, to far left bottom "manage" when I GO THERE, it ONLY shows this:
Mail 4.7GB (grrrr lol) <---there is nothing in the icloud.com email box/any of them.
that writing app mentioned above at 12.5kb
Backup O
There are NO apps shown at all (and I do have plenty on my iMac as well).
Thanks.
I really want to have the cloud experience again (a person has told me I have it, but what I am saying is for it to work flawlessly as it has been for me, actually working ...being able to email and recv/read emails (bouncing now)...backup IF DESIRED (no chance now as it says it is FULL)...etc.
Is this some virus-y thing or glitch or am I overlooking something?
I would appreciate your help so very much.
Thanks.
Kelly

WOW!  ***** NEVEMIND *****
FINALLY FIXED ITSELF AFTER 2.5 DAYS OF TIME CONSUMING WORK AND INSPECTION! 
Thanks, I am happy to report my iPad is fixed but have to share with you what happened:
I just went to Mass and prayed at Mass for guidance to help find the solution as I am sincerely looking hard and don't have the time (I know, who does, right?).  I prayed that if I couldn't find the issue that someone here would be guided to see this and assist me.
Well, after I get home and feed the family, I go online again to look at my iCloud email box on my iMac and just keep looking...yes, it is completely white and clear. I see nothing that can be "MAIL" of 4.7MB.  So, then, I turned on my iPad once more just thinking I may have to give up on this and just live w/o it. I re-cheked my AVAILABLE storage for the last time and it was at 5.0!!! I was like "WTH?!!" Then, I re-opened my iCloud email on my iMac and it was still blank but just then my iPad AVAIL (storage) dropped to 4.9GB.
So, as it is now, I have 4.9GB available for icloud storage. OUT OF THE BLUE after so many many hours and all nighters for two days. I'm beat.
It seems in this case perhaps it was some weird odd GLITCH??  That the email deleted and space opened only showed up NOW (ie: a big delay from when I cleared it out yesterday night...about 24hours)???
I will leave this here in case:  anyone at Apple sees that there is a problem with this and they are looking for other reported cases...they can update their manuals or update how their product reacts (more real time) OR if someone out there has had similar issues.
Do all you can and refer to the official Apple iPad manual that is located in your reader.(or here: http://manuals.info.apple.com/en_US/ipad_user_guide.pdf) and
http://help.apple.com/icloud/index.html?localePath=English.lproj#mmd0558ce3
also this Complete iCloud Guide is a good read: http://www.iphonehacks.com/2011/10/the-complete-icloud-guide.html then search the forums and pray. ;-)
I personally think my situation was a delay type glitch where I deleted the over-load and then when I corrected everything, it didn't click in till about 24 hours later...so maybe after you did everything you can, wait 24 hours and see if it self corrects to the right storage amount?  Just putting it out there in case anyone experiences anything like this as it perplexes you when you seem to be following all the "rules".
Kelly.

Similar Messages

  • Help with add file name problem with Photoshop CS4

    Frustrating problem: Help with add file name problem with Photoshop CS4. What happens is this. When I am in PS CS4 or CS3 and run the following script it runs fine. When I am in Bridge and go to tools/photoshop/batch and run the same script it runs until it wants interaction with preference.rulerunits. How do I get it to quit doing this so I can run in batch mode? Any help is appreciated. HLower
    Script follows:
    // this script is another variation of the script addTimeStamp.js that is installed with PS7
    //Check if a document is open
    if ( documents.length > 0 )
    var originalRulerUnits = preferences.rulerUnits;
    preferences.rulerUnits = Units.INCHES;
    try
    var docRef = activeDocument;
    // Create a text layer at the front
    var myLayerRef = docRef.artLayers.add();
    myLayerRef.kind = LayerKind.TEXT;
    myLayerRef.name = "Filename";
    var myTextRef = myLayerRef.textItem;
    //Set your parameters below this line
    //If you wish to show the file extension, change the n to y in the line below, if not use n.
    var ShowExtension = "n";
    // Insert any text to appear before the filename, such as your name and copyright info between the quotes.
    //If you do not want extra text, delete between the quotes (but leave the quotes in).
    var TextBefore = "Lower© ";
    // Insert any text to appear after the filename between the quotes.
    //If you do not want extra text, delete between the quotes (but leave the quotes in).
    var TextAfter = " ";
    // Set font size in Points
    myTextRef.size = 10;
    //Set font - use GetFontName.jsx to get exact name
    myTextRef.font = "Arial";
    //Set text colour in RGB values
    var newColor = new SolidColor();
    newColor.rgb.red = 0;
    newColor.rgb.green = 0;
    newColor.rgb.blue = 0;
    myTextRef.color = newColor;
    // Set the position of the text - percentages from left first, then from top.
    myTextRef.position = new Array( 10, 99);
    // Set the Blend Mode of the Text Layer. The name must be in CAPITALS - ie change NORMAL to DIFFERENCE.
    myLayerRef.blendMode = BlendMode.NORMAL;
    // select opacity in percentage
    myLayerRef.opacity = 100;
    // The following code strips the extension and writes tha text layer. fname = file name only
    di=(docRef.name).indexOf(".");
    fname = (docRef.name).substr(0, di);
    //use extension if set
    if ( ShowExtension == "y" )
    fname = docRef.name
    myTextRef.contents = TextBefore + " " + fname + " " + TextAfter;
    catch( e )
    // An error occurred. Restore ruler units, then propagate the error back
    // to the user
    preferences.rulerUnits = originalRulerUnits;
    throw e;
    // Everything went Ok. Restore ruler units
    preferences.rulerUnits = originalRulerUnits;
    else
    alert( "You must have a document open to add the filename!" );

    you might want to try the scripting forum howard:
    http://www.adobeforums.com/[email protected]@.ef7f2cb

  • Need help with premiere pro cs6 having performance issues please help

    need help with premiere pro cs6 having performance issues please help

    Welcome to the forum.
    First thing that I would do would be to look at this Adobe KB Article to see if it helps.
    Next, I would try the tips in this ARTICLE.
    If that does not help, a Repair Install would definitely be in order.
    Good luck,
    Hunt

  • Issues with purchasing icloud storage

    I'm uable to purchase extra storage for my icloud. Is anyone else having this problem. I've tried on my iphone, ipad and on my laptop. I do not have a credit card on file, I use itunes cards and am not sure if that may be the issue. I don't want to use a credit card, because a friend of mine used his for itunes and someone got a hold of it and charged up a good amount on it. Can anyone help me out, I want to purchase the extra storage.

    I use itunes cards and am not sure if that may be the issue. I use itunes cards and am not sure if that may be the issue.
    You can't use a gift card for purchasing iCloud storage. Debit or a credit card only.
    If you follow the instructions here >  Apple ID: Tips for protecting the security of your account you shouldn't have any problems using a debit or credit card for purchasing iCloud storage.
    iCloud: Purchasing iCloud Storage and Billing

  • Help request - JFrame re-use problem - Painting issues

    Hello,
    I'll give a short background on the problem:
    The general purpose of my program is to display a series/sequence of screens in a spesific order. I have constructed an object (JFrame) for each of those screens. In the beginning I create a Vector containing information about every screen in the sequence and when the time comes for that screen to appear I use that information to create the screen.
    In my first design I created a new object for each screen (I have 6 basic types of screens but they often appear with different data - graphs and tables and such) while after I was done with a screen I released the reference to it. For some reason the memory requirement of that design were immense and kept increasing with each new screen.
    To remedy that I switched to a re-usage (recycling sort of say) design. I created a cache of screens, 1-2 of each type depending on whether two screens of the same type may appear one after the other. When a screen appears for the first time, I use the constructor to initialize it and save it in the cache but for future usage I "re-initialize" the old screen with the new data. Only after I finished re-initializng the screen I set it's visibility to true.
    Coming to the problem at last: as I understand seeing as the update of the frame's contents finishes before the screen is displayed it should already be displayed in it's updated form, BUT instead it appears with the old data for a split second and then repaints on-the-fly. You can actually see some components disappearing/appearing. This is a pretty nasty visual effect that I cant figure out how to overcome but worst of all I dont understand WHY it happens...
    **Edit:* Please read P.S. 3, just to show, this is not because I have a slow computer (it's quite new and has plenty of RAM) and I gave the heap plenty of space so it's not an issue of increasing it with each allocation
    I kindly ask for any help/advice on why the problem happens and how to fix it.
    Thank you in advance.
    P.S. I tried to pipeline the updates, say screen 1 is currently displayed so when the button to move on to screen 2 is pressed, screen 3 is re/initialized and so on. I used a seperate thread but it was synchronized with the displaying method so it should've been just like sequential updates but only less time consuming. When that didn't work I did the sequential update (which I described above) which didn't work either.
    P.S. 2. I gave the background in case it might help and to show that an advice of the sort "don't re-use and just create a new object" is out of the question =\
    P.S. 3 Something very odd I nearly forgot to mention: I work in Eclipse, and when I run it there I don't encounter this problem, it runs smoothly and there are no such painting problems but when I run it externally from the command line, that's where these problems occur and that is how the program will eventually be used. I don't understand why there is a difference at all, after all the JVM is one and the same in both cases, no? =\
    Edited by: Puchino on Dec 24, 2007 10:06 PM
    Edited by: Puchino on Dec 24, 2007 10:12 PM

    First off, It SEEMS I solved the problem by calling dispose() on the frame once I finished using it, then comes the manual updating and when I set it's visibility to true it no longer does any of weird painting problems it used to. Question is why does it work? I assumeit has something to do with the fact dispose releases the visual resources but could someone please provide a slightly more in-depth explanation?
    Second, at the moment my code doesn't have any calls to validate or invalidate or repaint (and I can't call revalidate) because JFrame doesn't inherit from JComponent. So I'd like to know please, which of these methods should I call in case I manually update the frame's contents?
    Third, I'll attempt to recreate a short sample code later on today (must be off now).
    P.S. Thanks for the replies!

  • I need help with an Apple ID problem...

    I own a Macbook and an iPod touch, I have downloaded numerous apps for the iPod over the years. 18 months ago my boyfriend got an iPhone 3GS and created an Apple ID but it would not let him download apps due to some kind of issue registering his bank card. At the time I tried to sort it out and told him to get in touch with Apple support but he was impatient and wanted to start getting apps right away so I caved in and let him use my Apple ID. The next day I realised this was a stupid thing to do when all his apps started appearing in my iTunes. However I didn't see it as too much of a problem at the time...
    Tomorrow I am going to pick up my shiny new iPhone 5 (my first iPhone ) and I am worried about plugging it into my Mac and having all these apps that I really don't want around in my iTunes. I am imagining an absolute pain in the bum trying to sort all these apps out and syncing them to the right devices? I would absolutely love to just shift all his apps over to his Apple ID, he has loads of stuff that he needs to keep now. He does not have a computer himself, but there is no real need to plug his iPhone into my macbook ever again. After having a quick read around the forums, there seems to be no simple answer to this problem. If anyone could help with this I would be extremely grateful!

    DoubleSkin wrote:
    I would absolutely love to just shift all his apps over to his Apple ID,
    You can't. All apps are forever tied to the ID used to originally obtain them. In your case, that would be your ID. He really needs to get his own ID, delete these apps, then purchase them using his ID.
    For you, just delete what you don't want from your iTunes library.

  • Help with Mobileme, iCloud, iPad, iPhone and MS Outlook 2010

    Hello,
    WHAT I HAVE NOW
    I'm in a bit of mess and don't want to proceed until I can get some answers.  I have an iPad, iPhone and a PC (Windows 7).  I have a mobileme account also.  I also have iCloud Control Panel installed on my PC and recently bought MS Outlook 2010 to migrate from mobileme to iCloud and get this whole synching thing under control. Everything has been updated to the latest versions for iCloud.
    I have an att.net email account (ran by Yahoo Pop3), live.com account, hotmail account, gmail account, mobileme account.  I have contacts in my most of these email accounts but there are many duplicates and info needs to be updated.  With iCloud and mobileme running, I have numerous calendars and can't get any of them synched.
    WHAT I WANT
    I would like to migrate from mobileme to iCloud and use the iCloud Control Panel and MS Outlook 2010 to synch my mail, contacts and calendars from my PC, iPhone 4s and iPad (version).  I only want ONE calendar and ONE contact list.  Can there be a MASTER contact list within Outlook 2010 instead of all of these contacts from various email accounts? If so, would I create a master contact list within Outlook 2010 and then go to the various web email programs and delete their contacts? How to I get these calendars under control with one Home calendar?
    WHAT I HAVE DONE SO FAR
    I started to migrate from mobileme to iCloud but stopped to install MS Outlook 2010 first.  I installed MS Outlook 2010 and got all of my email accounts imported even having to manually move the att.net (Yahoo Pop3) messages because the folders and emails within would not transfer from Windows Live Email to Outlook.  Currently having problems trying to get the contacts unduplicated and corrected but when I save a newly corrected contact, it disappears.  Are these contacts synching as I insert them and then disappearing?  Should I go offline to create correct this contact list?  What will happen when I add iCloud to the mix? Will I have to go back and correct all duplicates again? Can someone provide the order of these steps to take the least amount of time?
    I know this is a lot but it's fairly complicated to me and I also have another person in my house that has a PC, iPad and iPhone for whom I have to do the same thing.  Trying to not waste time and do this the right way first. Any help would be greatly appreciated.

    I backed up everything and finally took the leap to migrate from mobileme to iCloud.  With a few glitches all seems to be working except that iCloud did not grab the updated and current Contact list from MS Outlook 2010 and seems to have an outdated contact list with only half the number of contacts.
    Can someone help me get iCloud to grab the correct contact list out of MS Outlook 2010 so that it can be distributed to my iPad and iPhone also? Thanks!

  • Icloud storage problems

    I am getting notification that my Icloud storage is almost full. I am not sure what is taking up all the space. I have alot of pictures and videos but I have been deleting and putting them on my computer and it is still telling me its almost full. I also turned some apps off that were using Icloud. I have a touch and ipad. I have not done too much with my ipad. I do not want to buy more storage.
    If I contact Apple support will it cost me anything?

    Calling support will not cost anything as long it is a iCloud issue it will be granted an exception.

  • ICloud storage problem

    We have family sharing set up, I am the organizer and i have my wife and 2 children under me.  I purchase an extra 20gig of iCloud storage, but my wife's iPhone will not back up to it.  why is that and how do i fix it. 

    Open System Preferences > iCloud
    Deselect the box next to Mail & Notes then reselect the box then restart your Mac.
    If that didn't help, try these support artiicles ...
    iCloud: Manage junk mail
    iCloud: Managing your iCloud storage
    iCloud: Troubleshooting storage issues 
    iCloud: Purchasing iCloud Storage and Billing

  • Can you help with InDesign CS5 index problem?

       This is my first attept at creating an Index. I've pretty much tried everything I can think of to get this index to work properly. I think I might have made some fundamental errors in creating this document. I created a document and not a book. I placed 5 text files without linking them. I thought I could simply use the index panel and enter my words from the toc and front matter and InDesign would find all the occurences in the document. But when I ran the index I got the toc pg numbers and the index pg numbers only, i.e., Illumination vi-225 (p225 being the index pg). So far I have:
    reentered all the index entries to using the "whole document" because I had originally chose "This page" for each entry - that didn't work
    then I threaded the 5 text files thinking that might work - nope!
    then I saved the file as a book and tried using that - that didn't work.
       And yes, I have searched the Adobe CS5 help books, videos, online sites, etc. I'm hoping it's something simple! I would truly appreciate any help with this. Thank you!
       Sue

    You don't have any Shape layers, so you won't have any fill or stroke options.  If you had a rectangle and line layer, you have either deleted them, or caused them to be rasterized.  That would also remove any Fill and Stroke options from the Options bar.
    The 'little camera' at the bottom of the Tool bar, is the Quick mask icon.  Clicking on it toggles between standard and Quick mask modes, like you said.  Clicking on it is exactly the same as hitting the q key.  It has absolutely nothing to do with Shape layers.
    What you need to do now, is regroup.  What exactly are you trying to achieve, and what do you expect to see in your Workspace?  You will have noticed that your workspace is context sensitive.  It automatically changes according to what tools are selected, or what function you are using at any particular time.

  • I NEED HELP WITH MY iCloud!!

    I didn't know that if you do not backup from your phone the iCloud will not store anything and the while time I been syncing and backing up from my laptop thinking that was the way to do it until I got my 4S and went on iCloud and it said there was "No available backup" but now I know how to do so but all I want to backup on iCloud is my Contacts but when i go to select backup it's saying there's not enough space and that I need to purchase more space...is there anyway I can only backup my contacts and nothing else? I only have 110 contacts and I doubt that takes 5.2 GB...Can anyone help me?

    See Here
    iCloud Help
    http://help.apple.com/icloud/?lang=en
    and here if necessary...
    iCloud Contacts troubleshooting
    http://support.apple.com/kb/TS3998

  • I need help with a software update problem??

    I recently got a new macbook pro and I was doing a software update last night as it was required but then when it started to do the update the computer installed the software and then a barring noise came from the mac and it tried to restart 4 times before it eventually came back on. The software trying to install was Fireware 800 I think. Can anyone help with this?

    Try MacBook notebook forum to talk to other users, or OS Software (Lion or Snow Leopard)
    Does not sound like an Apple OS update though.
    http://support.apple.com/downloads/
    https://discussions.apple.com/community/notebooks
    http://www.apple.com/support/macbookpro

  • Help with slightly complicated iPod/iTunes library issue

    I have an older iPod with about 80 gig of music and videos on it, all legally acquired through the iTunes store or via my own CD collection.
    I would like to transfer the music of this library (which does not match the current contents of my current iPod touch and iTunes library) to my wife's laptop (currently running 10.4.11) so she can access music from it for her iPod nano.
    Issue #1: is there a good third-party app. that would allow such a transfer?
    Issue #2: there is not enough hard drive space on the laptop to accept an 80 gig library transfer...how could I set that up on an external drive?
    Thanks for any help you can give.

    Is there a better forum in which I can post this problem?
    Or perhaps it has already been answered elsewhere? Could you point me in that direction?
    Thanks...
    Brad

  • Help with building a database portlet (reference_path) issues

    I'm attempting to create a Provider Portlet based on the Database Provider example. The goal of the portlet is to
    dynamically display a Portal Report based upon a session storage variable. The session storage variable is set in another portlet on the same page. My portlet is named DYNAMIC_RPT.
    I'm able to display the report from within my database portlet by calling the report's .show procedure.
    But, my problem is this: The reference_path is generated for my database portlet, for example 131_DYNAMIC_RPT_123123, so when I click the NEXT button on the report, the page is refreshed but the report is still on page 1.
    I think the problem is that my portlet needs to internally determine what the reference_path SHOULD BE for the report I'm trying to display, and use it in the associated provider API's.
    If I could call the API which is generating the reference_path I could then pass an appropriate reference_path. I would need to be able to dynamically regenerate the reference_path when ever the session variable changes. Is this possible ?
    Also, when I'm building the p_arg_names, and p_arg_values whould I ONLY extract the argument(parms) which are associated with the p_reference_path of the portlet report currenttly being displayed ?
    Also is there a session storage variable which contains the current PAGE ID and TAB ID. I'm extracting it form the PAGE_URL but it's very messy code.
    Thanks in advance for your help !!

    Hi,
    you can do what you want with LiveCycle, and it might help you to look at this reference as it shows how to work with data ( it does depend how your data is stored)
    http://help.adobe.com/en_US/livecycle/9.0/designerHelp/index.htm?content=000006.htmlhttp://help.adobe.com/en_US/livecycle/9.0/designerHelp/index.htm?content=000006.html
    If you data does not change very often then I would recommend just using an XML file to store the data and then use thebinding ability with possible some JavaScript to create the solution you would like.
    Hope this helps
    Malcolm

  • Need help with a SpryImageSlideShow load problem

    I am using Dreamweaver CS5.
    I have a spryImageSlideshow on my site. I can't get the slideshow to load if there are only 2 images or less in the slideshow. It only automatically loads the large image when there are 3 photos or more in the slideshow. How do I fix this to start with only 1-2 photos in the slideshow?

    Hi
    We usually need to see ALL your code to solve your issue quickly and accurately without a lot of guessing and questions back-and-forth.
    Just rename a copy of your problem page  (such as "test.html")  and upload it to your server, in whatever folder the original page was located, and simply post a link in the Forum and tell us your problem.
    This saves you having to cut and paste miles of code into the Forum for the page and all the dependent CSS, JS etc. files.and saves us from having to recreate all your filles, find your images and then repair your code and test the solution for you.
    I trust this is helpful.

Maybe you are looking for