How do i find out what my serial number is? I cannot find the software and need to put it on a new computer. How do I do this?
I cannot find the software and need to put it on a new computer. How do I do this? I do not remember where the software is yet it is on my computer along with Photoshop CS6 extended. I have that disk but cant find anything else.
gr8gear,
You can see (only) part of the registration number under Help>About Illustrator.
If you have registered it with Adobe (optional up to CS4), you should be able to see it on your products page
https://www.adobe.com/account/my-products-services.html
Otherwise, you may ask in a chat here (depending on version):
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service1.html
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Thanks for your help!Hi jrburris05,
If you have registered the serila number with Adobe then kindly follow the steps outlined in the following KB to find the serial number : http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload
Regards,
Rave -
I purchased my adobe package three years ago and I had to re install my software due to laptop problems. now I do not know how to get my serial number back.
Please assist as this is urgent.There is no record of serial number with us unfortunately, please refer to http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Regards
Rajshree -
A man broke into my apartment last night and my macbook is missing. I don't have the receipt or the serial number but I purchased it with my visa card. Would someone at the genius bar be able to take my credit card and find out the mac that I purchased and flag it in case the person tries to bring it in?
http://support.apple.com/kb/HT2526 - If you registered a device you can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
My Support Profile - https://supportprofile.apple.com/MySupportProfile.do
Reporting a lost or stolen Apple product - http://support.apple.com/kb/ht2526 - "... Apple does not have a process to track or flag lost or stolen product..."
Report it to the police.
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Hello
I have got a new mac and have downloaded lightroom - entered my serial number (lightroom on old mac) - and it's not being accepted. Thoughts?Brami wrote:
I am beginning to think that this is the issue - i have downloaded the CC version - why are they not the same serial number. ALSO Adobe is really hard to navigate - i can't even find the stand alone version to download.
The CC version doesn't use a serial number. Is activated with your Adobe ID and password. And it's all tied to your account being paid current. Other than that, the programs are the same. You have been provided the link to the standalone installation in the comment above this one. -
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how do I find out what my online number is? I have skype-pro
Hi,
According to our records, a charge for your online number has been refused, so you do not have any active number on your account.
But normally can see online number on your account's page.
After you log in to your account on: www.skype.com you will see in under "online number" tab.
I hope it helps!
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request. -
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Nope.
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As far as losing the disc, that is not a problem because LR updates are available for download, and you would want to get the most recent one for whichever version you purchased (i.e. LR 5.7.1 for LR 5) and then you can just enter your serial number:
http://www.adobe.com/downloads/updates/
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