Just purchased a office jet 6500A Plus so that I can print from my iPhone and iPad. I can print form my iPhone but my iPad 2 tells me there is no air printer available. Why does one device recognize the air printer but the other device does not?
Just purchased a office jet 6500A Plus so that I can print from my iPhone and iPad. I can print form my iPhone but my iPad 2 tells me there is no air printer available. Why does one device recognize the air printer but the other device does not?
I have the 6500A without plus and it is with a LAN cable connected with my Router.
First make sure you have the latest printer firmware installed.
Next restart the printer and the Router.
I had the same. Problem but it went away after rebooting the Router.
Similar Messages
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Having difficulty scanning and copying on Officejet 6500A Plus. Prints fine. Scans and copies are illegible with hundreds of verticle lines on the page. I did all of the various cleaning and restart suggestions, but still doesn't work.
In general theory, one now has the Edit button for their posts, until someone/anyone Replies to it. I've had Edit available for weeks, as opposed to the old forum's ~ 30 mins.
That, however, is in theory. I've posted, and immediately seen something that needed editing, only to find NO Replies, yet the Edit button is no longer available, only seconds later. Still, in that same thread, I'd have the Edit button from older posts, to which there had also been no Replies even after several days/weeks. Found one that had to be over a month old, and Edit was still there.
Do not know the why/how of this behavior. At first, I thought that maybe there WAS a Reply, that "ate" my Edit button, but had not Refreshed on my screen. Refresh still showed no Replies, just no Edit either. In those cases, I just Reply and mention the [Edit].
Also, it seems that the buttons get very scrambled at times, and Refresh does not always clear that up. I end up clicking where I "think" the right button should be and hope for the best. Seems that when the buttons do bunch up they can appear at random around the page, often three atop one another, and maybe one way the heck out in left-field.
While I'm on a role, it would be nice to be able to switch between Flattened and Threaded Views on the fly. Each has a use, and having to go to Options and then come back down to the thread is a very slow process. Jive is probably incapable of this, but I can dream.
Hunt -
How do i print 6 x9 envelopes on my HP office jet 6500A plus?
I am having a hard time printing 6 x9 envelopes to my printer. I am doing a simple mail merge from excel to word and I have created a custom size document because I didn't see a template for a 6 x 9 envelope. Help please
Hi there @WalterBrown , welcome to the forums!
I saw your post about how you are trying to print on 6 x 9 sized envelopes and are having some issues.
I would like to know:
Do you see the custom size while printing?
Have you tried printing from another program to see if you are able to select 6 x 9?
What other programs have you tried?
Please let me know and we can take it from there
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
please advise
Contacts can be transferred from your iOS devices to your Mac using iTunes.
Instructions here > iOS: How to transfer or sync content to your computer
Helps to describe what you have tried that didn't work .. -
How do I get an Office Jet 6500A to print on Card stock?
How do I get an Office Jet 6500A to print on card stock. It pushes the card stock through the printer but will not print and tells me I have not selected the right print media. There is no selection for card stock. I have tried every selection. I assume there are other media definitions that can be downloaded but they certainly are not apparent. I have been doing this job on all my other HP printers for years. Suddenly this printer balks.
Hi,
Page #22 of the manual says (must be the same as photo paper ?):
To load cards and photo paper
1. Lift the output tray.
2. Slide the paper width guide out as far as possible.
3. Insert the media print-side down along the right of the main tray. Make sure the media aligns with the right and back edges of the tray and does not exceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the front of the printer.
4. Slide the media guides in the tray to adjust them for the media size that you have loaded.
5. Lower the output tray.
6. Pull out the tray extender.
And the manual is : h10032.www1.hp.com/ctg/Manual/c02519721.pdf
Regards.
BH
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i cant use my printer since i upgraded to windows 8 its only a couple of yrs old ... HP Office jet 6500A Plus
Hello,
Please try the below mentioned steps..
Uninstall the existing printer software for "Officejet 6500".
Restart the PC.
Please download and run the HP Printer Install Wizard from www.hp.com/go/tools
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP. -
Trying to drag pdf files i have and combine them into one pdf file in the account i just purchased with Adobe. when i drag a pdf file over Adobe doesn't accept it. says it can not convert this type of file. but it is an Adobe file. Do I need to change it in some other form befor dragging it?
Hello djensen1x,
Could you please let me know what version of Acrobat are you using.
Also, tell me your workflow of combining those PDF files?
Please share the screenshot of the error message that you get.
Hope to get your response.
Regards,
Anubha -
How to scan with an office jet 6500a and a Mac OS 10.9.4?
how to scan with an office jet 6500a and a Mac OS 10.9.4?
This question was solved.
View Solution.Hi midandco,
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend readding the printer with theOS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Please let me know.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green. -
I am new to mac. just purchaased it 3 weeks ag along with MS office for mac, i notice that all my outlook email are in this finder folder, can i delete these email files from this location? why are they there anyway?
Cherry63 wrote:
I am talking about the icon on the docking row, that's the guy with the smily face. When you click on him it brings up a bunch of files of what I seem to have store/created on my Imac. There are hundreds of emails and some other documents. I tried to delete a few of them when I first got the MS office but it did not like that, it said it have to rebuild oulook. Why cant i delete these files? is this Apple version of Window outlook PST files?
These file extenssions are listed as
olk14_message or even or ccontact. I wish I could send a screen print but I dont see that on the key board. Maybe I should have stuck with windows..
Oh the ...olk14_message's. Do not delete them behind Outlooks back, i.e., from the finder. Those are the various messages that you sent, received, or deleted in Outlook. They are indexed by Outlook so if you delete behind Outlook's back Outlook will get confused trying to access those messages.
You can delete them however using Outlook itself. In outlook select a mailbox (Drafts, Sent Items, Deleted Items, etc.) by clicking on the mailbox on the left. It will show you the messages in that mailbox. You can now select all or selected items in that mailbox. The click the Edit menu and select Delete. You will get a dialog asking if you really want to delete the selections. Answer "Delete" and the messages will get deleted.
The olk14_message's you are seeing are the actual messages shown the Outlook mail boxes. When you actually delete them the way I just described the corresponding olk14_message files will also be deleted.
Note Outlook's Deleted Items mailbox is where all deleted messages go when you click the Delete tool in the Outlook toolbar. Thus using the Delete tool from the toolbar does not permanently delete the messages. So if you been using that for months or years you are going to have a very large Deleted Items mailbox. And every one of those items in there is going to have a corresponding olk14_message file for that message.
So if those olk14_message files you are seeing are from the Deleted Items mailbox you can get rid of all those corresponding olk14_message files by selecting all the messages in Deleted Items and using the Edit menu's Delete.
Alternative ways to the Edit/Delete to do the permanent delete is select (all) the messages to delete and control (right) click to bring up the Outlook contextual menu and select Delete from it.
Finally if you use the Delete tool in the toolbar for messages selected in the Deleted Items mailbox you will be able to permanently delete those too. It's an exception since using the tool on the Deleted Items means there's no place to put those messages except to "oblivion".
So, in summary, using the Delete tool in the toolbar on messages in every mailbox except the Deleted Items mailbox just moves messages to the Deleted Items mailbox. But using the Delete tool on items in them Deleted Items mailbox permanently deletes the selected items in there. And only permanently deleting items removes the corresponding actual ...olk14_message files. -
my ipod touch 4g is not recognized in itunes nor does my comput recognize it !! HELP PLEASE... its not the chord
Did you already try these suggestions? iOS: Device not recognized in iTunes for Windows
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On my iPad, if I deleted the iCloud account that I am signed in with, does it delete the entire account (even on other devices)? And would that also delete the apps on the iPad downloaded with that iClouds account?
They were initially setup with the smae Apple ID but when you delete the iCloud account from the phone you disassociate iCloud items on your phone.
If you want to rid the device of the Apple ID completely you will need to sign out in seceral places:
Settings > iCloud > Delete Account
Settings > Messages > Turn off iMessage
Setings > FaceTime > Turn off FaceTime
Settings > iTunes & App Stores > Apple ID > Sign out
Settings > Game Center > Apple ID > Sign out
Note: You can keep the iTunes & App Stores sign in to share purchases without any effect on anything else
You should consider getting your own Apple ID. -
Hi,
My photo stream used to work fine. But after removing all the photos to separate folders in my computer, my new photos are no longer streaming to my PC. They appear in the photo stream on my other devices - iPhone5 and iPad Mini. It's just my PC that's missing the photos.
When I open the iCloud control panel, I cannot turn on the photos. That option is ghosted. I'm running on Windows 7 with iCloud 3.0. Any ideas on how I can fix this? All help is appreciated! Thanks!Hi Kevinmvb,
Welcome to the Support Communities!
The article below may be able to help you with this. It sounds like you may have moved your photos out of the Uploads folder where they need to reside.
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/TS3989
Cheers,
- Judy -
I have an iPhone 3GS that I dropped in water for a moment. After drying it and everything, it still does everything but get service. Can I back it up and transfer its data to a new iPhone 3GS? I heard something about how loading a backup from a water damaged phone could mess up the new one... is this true? I would truly appreciate the help, please let me know, thanks!
Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.
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Just purchased Quicktime Pro 7, for iMac G5 with system OS X 10.4.11, AND cannot get at Quick Pro 7 despite the keys.
If the Pro registration worked the word Pro has been removed from many menu options.
The application remains just QuickTime Player 7 but the Pro features have been enabled. -
Short :
In the latest iOS updates, did Apple change the way Airplay communicate with other devices through Wifi?
Detailed:
We had a glitch with our Apple TV 3A 3-4 weeks ago and had to factory reset it (we reconfigured it with the exact same configuration than before the crash), it's now running iOS 7.0.2, I can't saw which version it ran before the problem though.
It's used in a business environment with 30+ iPads 2, half of them are updated to 8.1.1 and the other half to 8.1.2. We use the latest iTunes version.
Before the glitch that required a reset, all the iPads were detecting and mirroring when needed to the Apple TV, but now the iPads don't see the Apple TV in their list of Airplay devices anymore (but they detect various other devices inside our network).
I have to add that our Apple TV is able to navigate the movie store correctly, so I assume that it's not an internet restriction issue from our end (also, the APple TV do not see either any of the many iPads on its device-detection screen.
We successfully connected an iPhone 5S and an iPhone 6 through P2P Airplay, so it's not the issue, but when we connected the iPhones to our Wifi network (Same as all the other devices are using) the Apple TV suddenly disappeared from the choices.
Hence the reason why I inquire to the possibility that some changes were made in one of the latest iOS revisions, if so, we would require some details so we can adjust our Wifi configuration accordingly to allow the proper detection of devices.
P.S. I tried the basic troubleshooting of Airplay problems with no avail. Airplay button is displaying on the control panel, Airplay do not show the Apple TV at all (so it's not either the trick to display the Mirroring button), we also already proceeded to the suggested devices reboots, so my issue is quite more complex I believe.
Thanks in advance.PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.
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