Lumia 620 & Windows Phone App Connection Problems

I've been having problems with a Lumia 620 connecting to the Windows Phone App on my Windows 8 laptop. The App keeps reporting that the phone has a problem and is not playing nicely. I've eliminated the laptop as the issue as my Lumia 920 connects without a hitch. I'm guessing the issue is with the Lumia 620's software as it was recently updated in the past two months. Any solutions out there apart from resetting the phone?

you could try to uninstall the windowsphone app from your laptop and reinstall it to see if maybe it wasn't connecting and loading the drivers correctly.

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