Movie Artwork won't download from iTunes Store

I only saw one other post about this, and no resolution. Not only will is my artwork slow to download, some of it won't even download after 2 minutes. I have 1.25-1.3 mb/s DSL to an airport extreme base station. Every genre except HD movies only shows grey movie ticket icons and no artwork. What gives? I rebooted it once, and it helped, but then everything went away??? Is there away around this?

Contact the iTunes Store customer support department through the form linked from the bottom of their Download FAQ web page (I recommend that you use the form, not the link in your Purchase History as they advise; that's not proven to be very reliable) and explain the problem to them.
Good luck.

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