My ipod is not connecting to the internet

Since we turned off my linkseys cable for internet all my ipods have no wifi

- Do other devices successfully connect using your network?
- Does the iPod successfully connect to other networks?
- Reset the iPod . Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points

Similar Messages

My ipod will not connect to the internet it will keep asking for the password

does anyone know how to fix this?

There are some troubleshooting guides/knowledgebase articles that might help and I'm sure someone will chime in and give you the links.
In the mean time I'll offer this:
I had similar problems getting my iPod Touch to connect to a Verizon FiOS wireless router. I tried every thing, and nothing worked.
Then on a hunch I changed the network name (SSID) and the password, and the iPod connected.
My issue was caused by the fact that by default Verizon uses LONG character strings for the SSID and password. They do this to make your wireless connection "more secure," but for some strange reason iPods are picky about SSID and password length.
Try changing your router SSID and password.....

My ipod will not connect to the internet. I have tried everything - resetting my network and ipod settings, connecting to the computer, turning it off, and releasing and forgetting the network. Help!!

I do know what else to do! I live far away from an apple store so that is out of the question. I got my ipod about two years ago.

I just started having the same problem with my ipod touch. I didn't change anything on my network and my mac desktop is on wi-fi and works fine. I think there was an update on itunes that changed the settings. I went to another network at a bookstore and I got online right away. I have tried to reset and forget the network. It shows the network and I have full coverage but it cannot connect. I need help too!

My ipod not connecting to the internet cause the safari is not opening

my ipod is not connecting to the internet cause the safari is not opening

Tap Settings / Safari.
Clear the History, Cookies, and Cache, then restart the iPod.
Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPod touch. To turn iPod touch back on, press and hold the Sleep/Wake until the Apple logo appears.
If you are having problems with Wi-Fi, help here.

HT1695 My Ipod 4th Generation does not connect to the internet!!1 Can sum1 help me

My Ipod 4th Gen Has recently had its screen repaired after i dropped it.
I have the ipod fixed and have only had it for 2 days and the ipod does not connect to the internet.
It only connect when im right next to the router.
Does any one know whats wrong with it?

Likely a problem with a connection to the internal antenna.
http://www.ifixit.com/Guide/Installing+iPod+Touch+4th+Generation+Wi-Fi+Antenna/3 640/1

What do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet

what do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet. i have contacted apple support and they said to change from wep to wpa2 but when i change it to wpa2 and type in password and connect on my laptop it says the saved setting on this computer for the network do not match the require ments of the network

My 2nd gen works fine with WPA2 and AES encryption.
You may need to go back and start over. Reset the router back to factory defaults, log on as the admin, set up security, DHCP, and make sure the IP address pool has enough IP addresses to lease to ALL of the computers/devices that will connect to that the router.

Could not connect to the internet with my iPod Touch 4th Gen

I set up an wireless ad-hoc network with my windows vista computer with WPA-2 Personal security type, however, while trying to connect it from the iTouch, it keep saying incorrect password.
When I tried setting up another wireless ad-hoc network with WEP security type, and shared the internet through it, I can input my password successfully on the iTouch and get connect to the network, however, when I trying loading a page on Safari, it does not load, and say it is not connected to the internet. Please Help.

Does the iPod connect to other networks?
Do other devices now connect? ( I thin yo are say no. In that case you have a router problem. Try powering off and then back on the router. Next try changing the security on the router. Test it with no security. The reset ther router. Last, get a new router.)
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I downloaded Pandora to my iPOD and then my wifi quit and had to be restored and now i can't open Pandora. It says it is not connected to the internet.

I downloaded Pandora to my iPOD and then my wifi quit and i had to restart it and now Pandora says it is not connected to the internet. How do I get it reconnected?

- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Power off and then back on the router
- Reset Network Settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

I keep trying to update my ipod touch, and on itunes it tells me i'm not connected to the internet and won't allow me to update, even though i am connected to the internet, what can i do?

I keep trying to update my ipod touch 4th gen, and on itunes it tells me i'm not connected to the internet, even though I am connected, what can I do?

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Next, try doing a manual install/update using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

My ipod touch is showing I am Connected to Wifi, yet when I attempt to visit a website It Says Not Connected to the internet. I have reset my settings and ipod and this still didn't fix the problem

My ipod touch shows that I am connected to the internet but when I attempt to visit a webpage it says I am not connected to the internet. I have reset my settings & wifi . And that has not helped the problem! PLEASE HELP ME!

Your Wi-Fi seems to connect as a local network but not to the Internet.
Since you can connect to the Internet using your neighbour's Wi-Fi, the problem is definitely your home router.
Start here:
Solutions for connecting to the Internet, setting up a small network, and troubleshooting - Apple Support

Is there ANY way to track an IPod that is offline, out of battery, and/or not connected to the internet?

On the week of October 21 2014, I lost my IPod. I searched in all the places I remembered it to be last, but despite my best efforts, I still have not found it. I even used the "Find My IPhone" app, but it yielded no results so far. If you know anyone who has the means to locate an IPod that is offline, out of battery or not connected to the internet, please as soon as you can!

No, to show up in iCloud it must have Find My turned on in Settings > iCloud and be powered up and be connected to the internet.
There is no other way an iOS device can be located.

TS1441 when i put an album on itunes it will not go onto my ipod,it ipod is corrupted .when i try to restore my ipod it says i am not connected to the internet

if i put an album on my computer it will not transfer to my i pod it says my ipod is corrupted.if i try to RESTORE it says i am not connected to the internet when i am please help.

What is the error message you receive when you try to restore the iPod?
B-rock

Ipod Stuck in "boot Loop" and itunes says I'm not connected to the internet.

Aright well I'm having a huge problem fixing my ipod.    Let's start at the beginning, i wanted to put new music onto my ipod but itunes wasn't detecting my ipod, it said i have to restore my ipod to factory settings, so i manually did it from the ipod it's self.   When it started to boot up again it just froze at the apple logo. and the loading wheel is stuck. after some research i found out that its called "boot loop" and the only way to fix this is to restore it from itunes itself.
sounds simple enough, so i go ahead and connect the ipod to itunes and try to restore it (via DFU mode) The restore wont happen because it says im not connected to the Internet, when clearly i am.      So in a nutshell..   in order to restore my ipod.. i need to get itunes to recognize that I'm connected to the Internet.
I've done everything i can think of,   make sure my firewall isn't interfering and itunes is enabled. The Internet proxy is what it needs to be. Ive uninstalled and reinstalled itunes.   I actually chatted with a apple tech and he couldn't seem to help me out.
If anyone can help me or has been in this situation and know's exactly what to do.   please let me know.. it would be greatly appericated

That was the first thing I tried..what the site told me, but its still telling me I'm not connected to the internet when I am. Should I just delete everything by hand. Like I said I wanted to take it back and upgrade to the 80 gig ipod.

"itunes could not contact the ipod software update server because you are not connected to the internet" Help?

Hello all, new to the forums.
I've been recieving the error message "itunes could not contact the ipod software update server because you are not connected to the internet". This problem didn't occur at all for the past 2 years of using itunes.
I've already scanned through numerous websites and forums for help, but none of them worked.
This set of instructions resulted in no change to any of the problems, though iTunes lists that as the supposed solution.
# Open Internet Options from control panel.
# Click the Connections tab.
# Click the LAN Settings button.
# Select the Automatically detect settings checkbox.
Others include installing IE7, which that didn't work either.
Can anyone help?

Here it is:
Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
LENOVO 2537FC4
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 003DB3100363E3C0
Current user is not an administrator.
The current local date and time is 2011-06-16 17:03:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA NVS 3100M
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.3.1.55 (x64) is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {505BB17D-FA14-4FA0-9D77-F7998FEBB435}
Description:          Intel(R) Centrino(R) Advanced-N 6200 AGN
IP Address:          192.168.0.3
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          Yes
DHCP Server:          192.168.0.1
Lease Obtained:          Thu Jun 16 16:54:56 2011
Lease Expires:          Fri Jun 17 16:54:56 2011
DNS Servers:          192.168.0.1
                    68.94.156.1
Adapter Name:          {610821DE-0532-4C65-839B-B74B65859FBA}
Description:          Intel(R) 82577LM Gigabit Network Connection
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 16:00:00 1969
Lease Expires:          Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:          {10983C8A-FCDA-4B2F-8A89-E1596BA6B7BA}
Description:          Bluetooth Device (Personal Area Network)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 16:00:00 1969
Lease Expires:          Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection:          Broadband Connection
Connected:          No
Online:                    No
Using Modem:          Yes
Using LAN:          No
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-16 15:35:33.

HELP!!!! My iPOD when trying to sign in to GAMES it says You are not connected to the Internet. Online functionality is not available. What's wrong? HELP US!!!!!!!!!!!

HELP!!!! My iPOD when trying to sign in to GAMES it says You are not connected to the Internet. Online functionality is not available. HELP!!!!!!!!!!!!!!!!!!

We (my son and me) Setting's we changed to GOOGLE like you said. Listen, we are new tothis and trying very hard to get it to operate. Had it since last Wednesday and still trying to get it to operate. I know it will take time, but it VERY upsetting.

My ipod is not connecting to the internet

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