My ipod touch 4th generation keeps deleting my music even after restoring it and I can't sync new songs anymore
Hello, I have an iPod touch 4th generation 8GB that I purchased brand new in January 2013. The device is currently running iOS 6.1.6.
It worked perfectly fine until today, when I tried to sync one single song on it.
While i was syncing it, I noticed that on the iPod screen, the song menu begun scrolling without me touching the display, some song titles became white (as when you're syncing a song) or disappeared leaving blank lines, until the music app crashed.
When I opened it again, it said that there where no songs in my library.
I tried copying my music on the iPod again, but it only copied one song, after that when I tried syncing more songs, iTunes kept saying "preparing synchronization" (or something similar) but nothing happened.
I tried restoring the device, and initializing it as a new iPod (without using any backups) and then I started copying my songs on it again.
But after the 15th song, the problem occurred again.
What can I do?
Is it possible that it's the case of an hardware failure? My photo library wasn't affected, and except for the music problem, my iPod is running fine, it's not even an old device and no accidents even happened to him (like falling on the ground or something like that).
Any tips?
Thank you in advance for your help!
I'm having the same problem with my 4th gen iPod touch. After the update my iPod synched and wiped all my music off - apps & podcasts weren't affected. Restored it a couple of times and that didn't work.
I tried copying a couple of albums over and it would do a couple of songs then the rest of the album would look like it had copied instantly. I tried playing the songs and it would play the first couple of songs once, then it came up with ! Beside every song (including the ones I'd just played and said they weren't on my iPod.
I've removed iTunes from my laptop and downloaded the few iTunes bought albums over WiFi to my iPod. The rest of my music is from cds or mixes/podcasts downloaded from soundcloud so I've had to use a different program to copy some of this music to my iPod for the time being until I can see how to sort this out.
Similar Messages
-
My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?
My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?
If you mean the headphones work but the speaker does not:
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
<E-mail Edited by Host>
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Y are not addressing Appole here, we ae all just users like yourself. You come back here for answers -
Hello. I have an ipod touch 4th generation. I have been trying to work facetime and imessage for 3 days, i sign in with my user ID and it says signing in and verifying but then it goes back to the sign in page. Can anyone help?
I disabled all my computer's firewalls and sure enough, IT WORKED!! My iPod is updated and just now finishing restoring! Thank you SOOOO SOOO much. : D
-
My old computer crashed and I can't sync new songs from my new computer to my IPod without erasing all of the existing content on the IPod. Can new songs be added without erasing?
Yes by:
Using iPhone, iPad, or iPod with multiple computers
However, you can make this computer the syncing computer by:
- Transering iTunes purchases to the computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Copy music
- For synced photos you need a program like TouchCopy or PhoneView. The do music too.
- After everything is on the computer connect the iPod to the computer and make a backupo by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup
Note that the backup that iTunes makes does not include synced media like apps, music, synced photos. -
HT201263 My iPod Touch 4th Generation keeps turning on and off repetitively.
I've tried using the home and sleep buttons to turn it off but when it turns off it just turns back on when I plug it into the computer. No way I can seem to fix it and I couldn't find a solution.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Ipod is frozen!!! Its a 4th generation and its frozen on an app, Ive tried everything like holding down the lock screen and stuff and its not showing the red thing to slid to shut it down....This is my only thing to use to contact my friends and its not working, i dont have a phone and i cant get one, so this is the onlything i have.....PLEASE HELP!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod touch 4th generation says on the screen to connect to iTunes. When i connected it to iTunes, it says i must restore my ipod for it to work. However, I have over 6,000 pictures that I've taken over the past two years that i do not want to lose. What do I do? I already tried resetting it by holding down the home/power button, that doesn't help.
Elitegate, the poster siad his iPod has the Connect To iTune screen, You can't backup the iPod when in that mode.
Elitegate wrote:
Make a backup with iTunes to secure your photos. Then restore your iPod. After that, restore the iPod from backup. (Not as a new one.) -
My iPod Touch 4th Generation keeps crashing and slowing down
I have an iPod touch 4g 8Gb. I've got it i think 2 years ago. Maybe even 3 I'm not sure. it is running IOS 6.1.6 . I never had problems with IOS 6 like other people said. It was perfectly fine. Until IOS7 came out.(I know it is not capable with iPod Touch 4) I restored it made sure background app refresh wasn't on and everything you can think of but it didn't seem to help. I have no clue about what the problem is. it has space in it. There are like 3 games Facebook and Skype only. I don't know how I could speed it up. I would highly appreciate it if anyone helped me with this problem. Thank you
I actually restored and set it up like a brand new iPod 3 months ago and never used it afterward. I feel like Apple made the iPods extremely slower after the IOS7 came out, because it wasn't that slow and crashing before IOS 7 was released. Anyway I assume that there are no solutions for my problem. Thanks.
-
my ipod touch will not stop crashing, its pretty much un usable now, is it worth resetting to default settings and clearing everything. Its about two years old and the screens been smashed twice and replaced, the home button no longer works, and now its slow and basically nothing even opens or updates. is it the end of my ipods life now ahah.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. You can't do it
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I just purchased an iPhone, I was using my iPod touch 4generation to send pictures to my new phone. Everything was working perfectly. This morning as well I used my iPod to listen to music. By the end of the night I hit the home button on my iPod only to see it on the start up page (the one when you first activate your iPod) Is there any way I can get those photos back From my iPod some how! I do now have iCloud nor did I save anything to iTunes cause they were just photos on my iPod. Help please..
You said " I was using my iPod touch 4generation to send pictures to my new phone." Just what did yo do?
- If they are in an iPod backup then restore from that backup. Go to iTunes>Preverences>Version and look to see if y have a bavkup of the iPod. See the restore topic of:
iOS: How to back up
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer N/a since that is part of iCloud
- Maybe via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official -
IPod Nano 5th Generation Stuck in Recovery Mode even after Restore.
Hello,
I have an iPod Nano 5th generation (model number A1320) that I would like to completly restore to working condition.
Currently it is stuck in "recovery mode".
I have followed the steps given by Apple here on a Microsoft Windows system with the latest Apple iTunes software but after step 9 I am back to "recovery" mode where I am given the option of performing the restore process all over again.
How can I restore this iPod Nano?
Thank you.Hello tmason101,
Thanks for the question. After reviewing your post, it sounds like you can't restore the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Ipod nano 4th gen stuck on apple logo even after restore
okay, i have an ipod nano 4th gen. it gets stuck on the boot logo, (apple logo) every time it tries to restart. i have rebooted, gone into the diagnostics, put it into disk mode, and even restored from there. the computer doesnt recognize the ipod unless in disk mode and no matter how many times i restore or reboot, it does the same thing every time. stuck. please help
Since you have the "exact" same problem, why don't you do any of the following:
If you have AppleCare and/or still under warranty, give them a call. If not, take your iPod to your local Apple Store or AASP. Let them properly diagnose the problem and provide you w/a repair estimate.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod. -
The backlight keeps having problems. Like, it will turn off and not come back on. I have tried all solutions. But the weird part is that when I kill the battery, like when I let the charge die, and then I try to recharge it, the backlight will then come back on for a little while, but then the light goes back out. Is there any way I can get this fixed or something? Without having to go and buy a new iPod or such. Because my warranty is out. It just went out like not even a whole month ago. But I have tried resetting it, restoring it, turning it off then back on, etc. And the only thing that seems to work is when I let the charge run out, but even then it only works for a short amout of time.
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price (for 4G $199 for 64 GB one and $99 for the others). They do not fix yours.
Apple - iPod Repair price -
I have no idea what to do my iPod keeps skipping completely over my purchased songs please help. Thanks.
This exact thing happened to me and what I did was that I went to my itunes an unchecked all of the songs that were skipping. Then I synced my ipod without those songs. That seemed to fix the problem but just to make sure I rechecked all of my songs and synced again and everything is working fine now
Maybe you are looking for
-
IPhone sync with Outlook fails with sync server not starting
Hi, Community - Up until a few days ago my iPhone synced beautifully with Outlook 2010 under Windows 7 on Parallels (running on Yosemite, MBP late 2014). I don't know what changed but I cannot sync the two anymore. I keep getting error messages. Eith
-
My itunes is empty, but all of the music is still on my computer...
my roommate updated my itunes and suddenly all of my music was erased from the program. it's still on the computer, but everytime i try to import it into the new itunes, it duplicates the music and ends up using twice the hard drive space -- which i
-
Retrieving nested table columns through a REF CURSOR in php
Hello. I have been able to execute REF CURSORS returned by pl/sql functions succesfully with php. I have also been able to bind collections to the input/output of pl/sql functions/procedures. However, what I am unable to do, is to execute a cursor re
-
I have an LOV based on a VO containing on transient attributes. The LOV has 3 return items, 1 is the item the LOV is attached to, the second is a messageStyledText field and the thirds is a formValue. When I click on Add more rows (above fields are t
-
Colleagues, I 've got a requirement to have a single PR from external service WO to ease the life for procurement people. I have maintained a coolective PR check in SPRO, however it still comes separate PR's for each operations and for materials (alt