PDF Not Displayed After Parameter Form Submitted

We are moving a Forms6i application to web deployed Forms10g. Reports with parameter forms are being called using web.show_document(...) with the oracle.reports.utility.FrmReportsInteg JavaBean to hide database login credentials, as described in the Forms/Reports integration white papers.
On our development server this process works as expected: the form displays a new browser window containing the parameter form with URL http://server/reports/rwservlet?userid=&report=report&desformat=pdf&destype=cache&paramform=yes, the parameter form is submitted, and the report output is displayed as a PDF embedded in the new browser window.
However, on our customer's test server, after the parameter form is submitted, the Oracle Reports OracleAS Reports Services - Servlet Command Help page is displayed. Executing the rwservlet/showjobs command shows the job as being successfully completed. Clicking on the Job Name link redisplays the parameter form, and submitting this returns to the Oracle Reports OracleAS Reports Services - Servlet Command Help page.
I have not been able to trace any other posts describing the same behavior on Metalink or OTN. Has anyone else seen this?
Development server is OracleAS 10g ( on Red Hat Linux, customer server is OracleAS 10g ( on Solaris.
Anyone explain this difference between the two servers?

wonder if your problem is the host.domain name?
It has to be the same name as the "host:" name that was entered in the "Register with Oracle Internet Directory" screen - while installing AS. Reason is that: when the .html is running, it has no connections to the AS, OID, SSO or anything else - it runs independentally. For it to go back into the oracle 'system', the full host.domain name is needed. So, if when the AS was installed, the "fully qualifed" domain name was not given, you may have problems and could need to reinstall AS again. (speaking from sad experience :) )

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