Photoshop CS4 shuts down onthe print command

I recently upgraded to CS4.  While I am in photoshop, if I try to print my design, photoshop either immediately shuts down OR I get a message saying..."Before you can perform printer related tasks.......you must install a printer."  All of my other components of CS4 (ie InDesign, Illustrator) print perfectly.  I have reinstalled the program twice and cannot correct this problem. HELP!

This Adobe Knowledge base article may help.
http://kb2.adobe.com/cps/409/kb409119.html

Similar Messages

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    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 4/1/2009
    Time: 3:18:08 PM
    User: N/A
    Computer: AMYS
    Description:
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    Data:
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    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 70 68 6f ure pho
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    0020: 78 65 20 31 31 2e 30 2e xe 11.0.
    0028: 31 2e 30 20 69 6e 20 6e 1.0 in n
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    0040: 30 2e 35 35 31 32 20 61 0.5512 a
    0048: 74 20 6f 66 66 73 65 74 t offset
    0050: 20 30 30 30 31 62 31 66 0001b1f
    0058: 61 0d 0a a..
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  • CS2 Photoshop Keeps shutting down! Adobe Tech. Supp. said to come here!

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    Here's My Computer Info:
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      Model Identifier: MacBookPro5,1
      Processor Name: Intel Core 2 Duo
      Processor Speed: 2.53 GHz
      Number Of Processors: 1
      Total Number Of Cores: 2
      L2 Cache: 6 MB
      Memory: 4 GB
      Bus Speed: 1.07 GHz
      Sudden Motion Sensor:
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    Process:         Adobe Photoshop CS2 [1893]
    Path:            /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
    Identifier:      com.adobe.Photoshop
    Version:         9.0.2 (9.0.2x312 [20060822.902x312 02:00:00 cutoff]9.0.2x311) (9.0.2)
    Code Type:       PPC (Translated)
    Parent Process:  launchd [91]
    Interval Since Last Report:          5678 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  108 sec
    Per-App Crashes Since Last Report:   1
    Date/Time:       2011-06-25 01:03:48.603 -0400
    OS Version:      Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  413044D3-39B9-420C-85E3-4019B6DF939D
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000002f80004b
    Crashed Thread:  0
    Thread 0 Crashed:
    0   ???                           0x813f00c9 0 + 2168389833
    Thread 1:
    0   ???                           0x800bc266 0 + 2148254310
    1   ???                           0x800c3a5c 0 + 2148285020
    2   translate                     0xb818b6ea CallPPCFunctionAtAddressInt + 202886
    3   ???                           0x800ed155 0 + 2148454741
    4   ???                           0x800ed012 0 + 2148454418
    Thread 2:
    0   translate                     0xb81529ef spin_lock_wrapper + 90931
    1   translate                     0xb8183633 CallPPCFunctionAtAddressInt + 169935
    2   translate                     0xb81861e2 CallPPCFunctionAtAddressInt + 181118
    3   translate                     0xb80bdb8b 0xb8000000 + 777099
    4   translate                     0xb80b7007 0xb8000000 + 749575
    5   translate                     0xb80d49c0 0xb8000000 + 870848
    6   translate                     0xb813ce79 spin_lock_wrapper + 1981
    7   translate                     0xb8011b64 0xb8000000 + 72548
    Thread 3:
    0   translate                     0xb8152863 spin_lock_wrapper + 90535
    1   translate                     0xb816e79d CallPPCFunctionAtAddressInt + 84281
    2   translate                     0xb80dfb0b 0xb8000000 + 916235
    3   ???                           0x81d9ae86 0 + 2178526854
    Thread 4:
    0   translate                     0xb8152863 spin_lock_wrapper + 90535
    1   translate                     0xb816e79d CallPPCFunctionAtAddressInt + 84281
    2   translate                     0xb80dfb0b 0xb8000000 + 916235
    3   ???                           0x81d9ae86 0 + 2178526854
    Thread 5:
    0   translate                     0xb815289e spin_lock_wrapper + 90594
    1   translate                     0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
    2   translate                     0xb80dfb0b 0xb8000000 + 916235
    3   ???                           0x81f66666 0 + 2180408934
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x2f80003b  ebx: 0x40b3ffbf  ecx: 0x00000001  edx: 0x00000004
      edi: 0x74fd5797  esi: 0x00000002  ebp: 0x8080d180  esp: 0xb7fffacc
       ss: 0x0000001f  efl: 0x00010213  eip: 0x813f00c9   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x2f80004b
    Binary Images:
    0xb8000000 - 0xb81d7fe7  translate ??? (???) /usr/libexec/oah/translate
    Translated Code Information:
    Rosetta Version:  21.03
    Args:  /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 -psn_0_417894
    Exception: EXC_BAD_ACCESS (0x0001)
    Thread 0: (0xb011ce24, 0xb8152863)
    0x923a979c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
    0x19844428: /Applications/Adobe Photoshop CS2/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support : ThreadFunction(void*) + 64
    0x92395388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x96b961d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 :  + 0
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000              vrsave: 0x00000000
    cr:  0xXXXXXXXX xer: 0x20000000 lr: 0x923a97e0 ctr: 0x96b05240
    r00: 0xffffffda r01: 0xf0101da0 r02: 0x18b397a0 r03: 0x00005507
    r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
    r08: 0x30c54017 r09: 0x2f33dc70 r10: 0x30c5400f r11: 0xa0aaca78
    r12: 0x96b05240 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x198443fc
    r28: 0x80000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x923a9780
    Thread 1: (0xb0220e20, 0xb815289e)
    0x96b48338: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 1260
    0x92375944: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 244
    0x92375718: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 432
    0x923753dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : AsyncFileThread(void*) + 68
    0x96b961d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 :  + 0
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000              vrsave: 0x00000000
    cr:  0xXXXXXXXX xer: 0x20000000 lr: 0x96b48378 ctr: 0x96b05250
    r00: 0xffffffd9 r01: 0xf0203cb0 r02: 0xa0aa753c r03: 0x00006203
    r04: 0x00006303 r05: 0x0000003c r06: 0x00000000 r07: 0x00000000
    r08: 0x00012c00 r09: 0x00000001 r10: 0xf0203e68 r11: 0xa0aaca74
    r12: 0x96b05250 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x92455570 r22: 0x92455570 r23: 0x00000000
    r24: 0x00000000 r25: 0x00000001 r26: 0xf0203e68 r27: 0xa0aa7e60
    r28: 0xa041ba4c r29: 0xa0aa753c r30: 0xa041ba80 r31: 0x96b47e60
    Thread 2: (0xb019ee24, 0xb8152863)
    0x923a979c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
    0x018ecf90: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACESemaphoreList::Wait(unsigned long) + 36
    0x018ed1dc: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACEMPThread::Task() + 76
    0x018ecba0: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : _TaskGlue + 28
    0x92395388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x96b961d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 :  + 0
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000              vrsave: 0x00000000
    cr:  0xXXXXXXXX xer: 0x00000000 lr: 0x923a97e0 ctr: 0x96b05240
    r00: 0xffffffda r01: 0xf0182d20 r02: 0x1f0c0530 r03: 0x00005b03
    r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
    r08: 0x00004783 r09: 0x2f33dc70 r10: 0x00000000 r11: 0xa0aaca78
    r12: 0x96b05240 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
    r28: 0x00000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x923a9780
    Thread 3: Crashed (0xb7fffacc, 0x813f00c9)
    0x1f0066a1: No symbol
    0x935370c8: /usr/lib/libobjc.A.dylib : _objc_msgSend + 264
    0x9757fe9c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : ___CFDictionaryDeallocate + 308
    0x975b05ec: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFRelease + 272
    0x975b05ec: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFRelease + 272
    0x90d13938: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText : TLine::~TLine() + 48
    0x975b05ec: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFRelease + 272
    0x92110f3c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TCoreTextLineInfo::~TCoreTextLineInfo() + 60
    0x92027604: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TLayoutInfo::Clear() + 84
    0x92027594: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TCoreTextEngine::InvalidateLayout() + 28
    0x91fd9cc4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TCoreTextEngine::Init(void const*, THIThemeTextInfo const*) + 76
    0x91fd99d4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TThemeTextCache::Create(void const*, THIThemeTextInfo const*) + 208
    0x91fd9578: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : DataEngine::GetTextDimensions(void const*, float, HIThemeTextInfo*, float*, float*, float*) + 308
    0x91fd93f8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _HIThemeGetTextDimensions + 192
    0x92019954: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIStandardMenuView::MeasureItemTextWidth(__CFString const*, TextLayout*, __CTFont const*) + 140
    0x92197648: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIStandardMenuView::GetItemWidth(float, TextLayout*, unsigned char*) + 1196
    0x92016fd8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIStandardMenuView::GetOptimalSizeSelf(CGSize*, float*) + 652
    0x92016be0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::SendGetOptimalBounds(CGRect*, float*) + 184
    0x92016aec: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::GetOptimalSize(CGSize*, float*) + 48
    0x9201674c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HandleCalculateMenuSize(OpaqueEventRef*) + 160
    0x91fbf2d8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : MenuData::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 340
    0x91fbac4c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
    0x91fb9de4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
    0x91fb9c00: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
    0x92016558: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _CalcMenuSizeOnDevice(MenuData*, unsigned short, unsigned int, CGRect const*, unsigned long) + 748
    0x92106508: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::GetMenuWidthSmartRecalc(OpaqueMenuRef*) + 44
    0x92105c1c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::GetOptimalSizeInternal(CGSize*, float*) + 784
    0x921055e4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::LayoutIfNecessary() + 120
    0x92105390: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::DoCalc(OpaqueRgnHandle*, __HIShape const**) + 40
    0x92105278: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::GetPartRegionOrShapeSelf(short, OpaqueRgnHandle*, __HIShape const**) + 232
    0x91fd2238: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::SendGetPartRegionOrShape(short, OpaqueRgnHandle*, __HIShape const**) + 276
    0x9208f570: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 300
    0x9208f40c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::DrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned long) + 284
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