Probleme mit ZEN STONE PLUS 2GB

the folloing message is in german language.
Windows XP Home SP3
Windows Media Player
im Ger?temanager wird
- unter Laufwerke zen stone angezeigt
- unter usb Wechseldatentr?ger
nach ca. 20 minuten ist ein Laufwerksbuchstabe zugeordnet
Ein Zugriff auf die Daten mit dem Explorer ist nicht m?glich.
Ein anderes Modell funktioniert an dem Rechner.
Update ZENStonePlus_PCFW_L9__03_0e ist an einem anderen Rechner installiert worden
Gibt es ein tool, dass den treiber/regristry repariert ?
Wenn ja, wo kann man ihn herunterladen ?

Sounds like it might be a good time to contact customer support for service while your players are still covered under warranty.

Similar Messages

  • Problem with my brand new mp3 player Zen Stone Plus 2GB ( with built in speaker )

    Hi .
    I have purchased the following Zen Stone Plus 2GB with built in speaker on 24.06.2008.
    From day one, it had a charging problem . Initial charging it'snever go beyond 87%.
    After using it for 2 days, at the time of recharging , I found my player won`t get dectected in my PC .
    I took the set to the vendor for a checkup . He tried to solve it by resetting , formating etc. But he could only able to to format it's sacrificing its 50% of its allocated space.
    My vendor then changed the set with a brand new one, againts that faulty one .
    Now the new one worked well for 3 - 4 days , but it is now totally dead .
    But the set did not give any indication before it become completely dead.
    A few dust particles inside the LCD screen was also observed. I can`t understand how come dust particles can enter inside
    a player which is sealed box pack .
    Next issue is with the battery which CREATIVE promised of giving a backup of approx 20 hrs of continious playback , which with minimal scuffling and with minimal settings lasted for 0 hrs approx ( 50% less than promised ).
    Another thing that i must state is the problem of FM Reception . It is simply terrible . In the same area where my mobile's FM reception is fine , Zen Stone's FM failed to give any reception .
    I came to know about Zen Stone Plus from of my friend , who is using Zen Stone Plus GB without any problem for long time.
    Pls tell me what to do now, since my player is compleately out of order now , and pls suggest me something regarding the issue of battery backup , FM reception ... etc.
    Now i am in a total mess . I just dont know what to do with the set that is few days old .
    Pls help urgently .
    Waiting for any valued suggestion .
    Bye ...

    I would suggest getting in touch with support, they might be able to help you with this.
    Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

  • My zen stone plus 2Gb not starting

    i have been using my Creative Zen Stone Plus 2GB since past 7-8months
    recently it started giving problems. It dint start up and when i connected to my computer it is asking me to format the dri've when i try to open it..and when i click to says it cant format and then the dri've vanishes from My Compute.
    I took to the service centre..tht guy he said he updated the firmware..i came bak ad connected it to my pc to winamp detected it as an mp3 player and asked me to synchronize which i cancelled..
    open the dri've...then when i tried to delete the files...same prob started again!!!
    now the dri've doesnt even show up in My Computer..
    wat to do?

    Looks like something is wrong with the device, I would get in touch with support if I were you.

  • Zen stone plus 2gb with built in speaker problem.

    Hello everyone.3 months ago i bought a zen stone plus mp3. It didnt appear to me any problems but yesterday i couldn't open it,i thought it would be due to battery lack but when I connected it to my pc neither the pc could read it. :S
    Can somebody help me please?

    I would suggest getting in touch with support, they might be able to help you with this.
    Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

  • Zen stone plus 2gb god **bleep** error

    ok i have the 2gb zen stone plus and my problem is it's a.not being recognised by my computer b. it does nothing to play music store files etc c.when it's chargd i turn it on but all i get is the creative logo and nothing else but the small blue light that is supposed to flash on and of stays on fully instead of flashing on and off. does anyone have any ideas to resolve this problem? preferably knowing how to format my player.

    So the player will not turn on correctly at all? Have you tried it on another PC to see if it's recognised there, and so you could format it and/or update the firmware. Has the player been working correctly until now, or did you just purchase it's
    Please keep your language clean when posting on this forum.

  • Problems with Zen Stone Plus & Vi

    Hi - can anyone help please?
    I have a Zen Stone Plus 4gb which works fine on my friends pc runing windows xp but when I use it on mine running vista it recognises it in device manager but shows there's nothing on it despite there being various songs/audio books on, so can't drag & drop other items to/from it.
    The player seems to crash when plugged into my pc & I have to keep resetting it, even when I'm only trying to charge it up.
    The player is fine on an xp pc - it seems vista is the problem. I've gone back to an xp pc to download the latest firmware which it seemed to do ok but still doesn't work on my vista pc.
    Has anyone else experienced this? If so, how did you sort it out?
    Any help would be much appreciated.
    Thanks, Sue

    Have you installed the Creative Mass Storage Driver .07.00.250 (3.24 MB)?

  • Creative Zen Stone Plus 2GB vs. Zen V plus

    Hi. I recently had my Zen Micro just freeze and die after 8 months. I lost ,600 songs. I am now interested in purchasing a flash mp3 for working out and commuting. I've heard good things aobut the Zen Stone Plus and the Zen V plus. Can anybody give me any adivice on deciding between the two? Thanks!

    There's a site where a compilation of expert reviews for Creative ZEN V Plus 2GB MP3 Player can be found. You will see that it received quite a good ratings from some of the experts who tested it. And lastly, the reviews are conveniently located because you can accessed them from one place.

  • Queries about Zen Stone Plus 2GB with built in speaker .

    Hi ,
    This one goes out to all friends who have?used Zen Stone Plus with built in speaker for some time ...
    As stated in the box pack of giving a standby time of 20hrs continious playback ...
    What is the approx backup time it offers or rather it should offer on minimal scuffling and minimum change of settings of the player?
    Reply soon .
    Byeee .

    I haven't tested it off yet as I always charge it after one bar of the battery indicator has gone. But thought I try to use it'suntil it's completely flat this time. After listening to 4. albums and minimal playing in the menu the battery indicator still says full.

  • BIG problem with zen v plus 2gb mp3 player HE

    i just brought my zen v plus today for 83 gbp i was scrolling through the radio channels and it decides to freeze on me i cant take it back because it was at abu dhabi airport any know how to sort the problem out? contact me on +44792328937 or post on here. thankyou

    Hey. Have you tried resetting the player. Under the power switch, there is a tiny hole. Use a pin or paperclip to gently push in. The player should turn off, and rebuild its library when turned on again. You should also upgrade your firmware, available here. Just click on support, and go to downloads.

  • Zen Stone Plus 2GB -- Unresponsive

    I have had my Stone for a couple months now, and just recently it has been giving me problems. On Friday I was using it in the car and turned it off while stopping in a store. When I returned and tried to play it, the Creative symbol came on, followed by the Zen Plus screen and then went blank. I then thought that it just needed a charge and brought it home. After leaving it in my computer for a day, I took it out and found it was still doing the same thing. I tried charging it again but that didnt work either. When it was plugged into my computer it showed a full 3 bars, followed by a lightning bolt. The next time I tried, I found that not only has it become unresponsi've (no lights, or screens), the computer is not recognizing it.
    I hope this does not mean the end for my MP3, because I have enjoyed it up to this point. Thanks.

    Try attaching the player to the computer. While it is connected use a paperclick (or straightened staple) to click the reset switch.
    Hope this hel

  • Zen Stone Plus 2GB dosen't work. - dead?

    I have problem with this mp3 player.
    I tried MP3 Player Recovery Tool, charging, resets, checking with other PCs. Still nothing.
    Screen is broken for few years, but player worked well to yesterday.
    Now PC doesn't see player, it not responding for any of my actions...
    Shortly: Need some help ;P
    Btw. Sorry for my English. I know that it's not good enough.
    Message Edited by fantom on 06-29-2009 08:6 AM

    Sounds like it might be a good time to contact customer support for service while your players are still covered under warranty.

  • DEAD Zen Stone Plus 2GB!!!

    hello.. i have a problem with my player.. computer can not detect the player
    2. the player wont turn on. i tried to do the press volume down and press the play/pause button and push the reset button but nothing happens.
    3. the blue led indicator is on when ever i plug the player on usb
    4. i tried it on 3 computers running on XP sp2
    5. im sure it has a charge and even connected the player on usb for 2 days
    6. the recovery tool is not working not able to detect the player
    7. the upgrade firmware was not able to detect the player
    any suggestion? its frustrating..

    Great! I suspect the computer is in?sleep mode when you leave it connected that's why it did not charge the player. Anyway, good to hear it's up and running.

  • The New Creative Zen Stone plus with built-in spea

    ?i was thinking of buying the the New Creative Zen Stone plus 2GB?with built-in speaker. product detail info claim a 20 hours battery life of this product. . is?this a?true claim ?2. is there any problem about the charging process of this product?because the "previous" Creative?Stone Plus has a charging and?battery life problem. 3. Or should i just settle for the Creative muVo v00 2 GB instead ?Any thoughts guys?Thanks

    Here you go:
    Firmware for Zen Stone Plus w/ Speaker
    You can find any other files you need by going to "Support" and then "Downloads" on this website.
    Good luck,

  • Frozen problem of ZEN Stone p

    Hi all,
    I need your help with my ZEN Stone plus (2GB). It was bought last December. Recently, it always gets frozen?with the?showing of?"CREATIVE" letters?after I press the play button. I cannot get to?the menu. All the buttons lose their functions. I cannot even turn it off. In addition, my laptop doesn't recognize it'swhen I plug it into the USB portal.
    When I plug it into my laptop, the light for recharging is always on. It never flashes even if it is out of battery.
    I have?tried the "reset button". But it dosen't work at all. The same problem?repeats. Can anyone help me out? Thank you very much.

    $Re: Frozen problem of ZEN Stone plus Have the same basic problem, slightly different symptoms.
    Had just recharged my 2GB player (w/speaker) and added some songs and a podcast not half an hour before.
    Was playing songs one at a time but got distracted. When I went to choose the next song pressed the button up top to bring the screen up. It came up but then winked out. Figured it timed out so I turned it back on again.
    Showed the Creative screen, got to the "Zen Stone" screen and then just sat there and sat there. After what seemed like forever got onto the website and followed the directions about rebooting and restarted it. Same thing. Tried it again. No luck.
    Thought to hook it up to the computer to see if that made a difference. The player came on automatically but stil stalled. And? the computer doesn't recognize it. No icon of any kind, nothing in "Safely Remove Hardware" or a sign of it anywhere else. Even opened Creative Media Lite and it says there's no player connected. So I've hit reboot and have left it turned off.
    Thought about letting the battery run down but since I can't be certain it will recharge even though it lights up when connected to the USB - and there could be a solution but only if it has power - I'm not going to do that. There's nothing specific I can find in the Troubleshooting about "frozen log in".AND "computer won't recognize".
    I don't care about the files. But I haven't had a moment of trouble from it until this happened - no computer interface issues, battery life problems, nothing. I love this little thing. People are always asking me about it when they see it clipped to my shirt collar when I'm out. Haven't had it long and can't afford to replace it right now.
    Really hoping that it's something fixable.

  • Zen Stone Plus on Macint

    I have new ZEN Stone Plus 2GB Black
    but i have a question - about charging - I have Mac OsX and when i connect it to computer the charging icon appears on the display, but I has been charging for few hours now and still there is steady blue light - not blinking - can anyone tell me how long does it take to fully charge the battery when I connect it for the first time and secondly - is there any software for Mac OsX 0.4.0?
    thanks a lot!

    funny(!!) I have the same model (Zen Stone Plus) and the exact error occurs to me to --a power sign and NO CHARGE!!
    I thought I heard that with Zen -starting it (re-boot) with the Zen plugged-in already will let it work? I tried that and , that didn't help.. -Does any Forum user have any idea what to try?

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