2 fact Tables not joining to all the same dimensions

Hi there,
I have 2 Fact tables
1) Errors (count)
2) Tasks (count)
both share the following dimension - customer
and both have a dimension that joins only to itself
1) Errors type (joining to errors Fact)
2) Tasks type (joining to Tasks Fact)
In Answers I can see customer and errors count and task count together
When I add Errors Type, the Tasks count returns 0 (it doesn't disappear)
When I add Tasks Type, the Errors count returns 0 (it doesn't disappears)
customer - errors count - tasks count
xyz 2 8
customer - errors count - tasks count - task type
xyz 0 8 abc
customer - errors count - tasks count - errors type
xyz 2 0 123
I have seen some documentation on fact tables not joining all dimensions but any help would be appreciated
Thanks

The end game would be to be able to see the following:
customer - errors type - errors count - task count - tasks type
xyz 123 2 8 abc
Initially I would take the either or:
customer - errors type - errors count - task count -
xyz 123 2 8
customer - errors count - task count - tasks type
xyz 2 8 abc
I think there is something I ned to do in the Repositry?

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