32-bit Java error with Navy Federal Credit Union eScan Deposit

I am trying to do eScan Deposit. The first time it said it needed to download a Java applet, and I said yes, after the download was complete it still did not recognize the scanner. It gave me an error saying "This system does not support 64-Bit Java. Select 32-Bit Java". I verified with Apple Support that both 32 and 64-bit Java come with snow leeopard and the Java Prefs were correct. Could this be the printer, or is this a Navy Federal web site issue? Anyone know how to fix the problem? Thanks in advance. 

The browser does not allow created files to be uploaded, it wants to manage that process. This worked fine for my windows latop, but I had the full HP driver installed. HP has not made one availabile yet for 10.7.2 and recommeds using the Apple drivers. I can do that fine for printing and scanning (with the Image software). But not with the application. The Credit Union sais it "should work with MAC" provided I have the right printer driver and TWAIN compliant scanner. The HP 7780is TWAIN compliant. HP recommended gong to www.twain.org and downloading TWAIN s/w for MACs. I started to, but the s/w was dated 2002 and won't help for newer MAC operating systems.

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