500 Internal server error in web template  for specific users

Hi We have issue with Web templates for some of the users giving error  "500 internal Server Error", all other users able to run the same report.
We have authorization for the user and following variable which will give target currency selection in variable screen.
SAP BI Environment
BI Java : Release: 7 - Patch level: 0000000107 - Description: BI Web Applications Java - Additional info:  - Production mode: true  BI JAVA SPS : 7, Patch : 0
BI ABAP : Release: 701 - Patch level: 0007 - Description: SAP Business Warehouse (PBICLNT005) - Additional info:  - Production mode: true
Java Virtual Machine : Java HotSpot(TM) 64-Bit Server VM - Sun Microsystems Inc. - 1.4.2_28-b03
Operating System :  Windows 2003 - amd64 - 5.2
Error Message :
ERROR: Specify a value for variable Select Target Currency
ERROR: Specify a value for variable Select Target Currency
Root Cause :
The initial exception that caused the request to fail was:
com.sap.ip.bi.bics.dataaccess.resource.impl.bi.exceptions.BicsResourceBwRuntimeException:
at com.sap.ip.bi.bics.dataaccess.resource.impl.bi.selector.ProviderSelectionObject.initializeState(ProviderSelectionObject.java:932)
at com.sap.ip.bi.bics.dataaccess.resource.impl.bi.queryview.ProviderQueryView.initializeState(ProviderQueryView.java:109)
at com.sap.ip.bi.bics.dataaccess.resource.impl.bi.selector.ProviderSelectionObject.hasDefaultView(ProviderSelectionObject.java:1462)
at com.sap.ip.bi.bics.dataaccess.consumer.impl.selector.SelectionObject.initializeState(SelectionObject.java:516)
at com.sap.ip.bi.bics.dataaccess.consumer.impl.queryview.QueryView.initializeState(QueryView.java:198)
please let me know if any of you guys had this kind of problem.

SLD is not down its in active , I checked SLD url and Technical system also
Its in active , but when the problem is happend they done restart 
but many times its happening every time restart is not preferrable ,upto that one is production system.
SLD is in active , but why the JCO'S ARE DISABLE under content Admin
where we can search the SLD user , we checked in SU01 but the user didn't exist there
If user is lock in the sense after the restart again it's working fine
    I want to know the Root cause , why bcz it's simultaniously happend.
Regards,
SONY

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  • BEx Web report returns 500 Internal Server Error

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  • 500 Internal Server Error - Web Dynpro Content Administrator

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  • 500 Internal Server Error while saving variant in web

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    BI ABAP Release: 701 - Patch level: 0008 - Description: SAP Business Warehouse (SAP_BW) - Additional info:  - Production mode: true
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    at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:199)
    at com.sap.tc.webdynpro.progmodel.controller.Component.getCustomControllerInternal(Component.java:449)
    at com.sap.tc.webdynpro.progmodel.controller.Component.getMappableContext(Component.java:387)
    at com.sap.tc.webdynpro.progmodel.controller.Component.getMappableContext(Component.java:416)
    at com.sap.tc.webdynpro.progmodel.context.MappingInfo.getDataNode(MappingInfo.java:83)
    at com.sap.tc.webdynpro.progmodel.context.MappingInfo.initMapping(MappingInfo.java:125)
    at com.sap.tc.webdynpro.progmodel.context.MappingInfo.init(MappingInfo.java:121)
    at com.sap.tc.webdynpro.progmodel.context.MappedNodeInfo.doInit(MappedNodeInfo.java:215)
    at com.sap.tc.webdynpro.progmodel.context.NodeInfo.init(NodeInfo.java:671)
    at com.sap.tc.webdynpro.progmodel.context.NodeInfo.init(NodeInfo.java:674)
    at com.sap.tc.webdynpro.progmodel.context.Context.init(Context.java:40)
    at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:199)
    at com.sap.tc.webdynpro.progmodel.controller.Component.getCustomControllerInternal(Component.java:449)
    at com.sap.tc.webdynpro.progmodel.controller.Component.getMappableContext(Component.java:387)
    at com.sap.tc.webdynpro.progmodel.controller.Component.getMappableContext(Component.java:416)
    at com.sap.tc.webdynpro.progmodel.context.MappingInfo.getDataNode(MappingInfo.java:83)
    at com.sap.tc.webdynpro.progmodel.context.MappingInfo.initMapping(MappingInfo.java:125)
    at com.sap.tc.webdynpro.progmodel.context.MappingInfo.init(MappingInfo.java:121)
    at com.sap.tc.webdynpro.progmodel.context.MappedNodeInfo.doInit(MappedNodeInfo.java:215)
    at com.sap.tc.webdynpro.progmodel.context.NodeInfo.init(NodeInfo.java:671)
    at com.sap.tc.webdynpro.progmodel.context.NodeInfo.init(NodeInfo.java:674)
    at com.sap.tc.webdynpro.progmodel.context.Context.init(Context.java:40)
    at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:199)
    at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:709)
    at com.sap.tc.webdynpro.progmodel.view.ViewManager.bindRoot(ViewManager.java:579)
    at com.sap.tc.webdynpro.progmodel.view.ViewManager.init(ViewManager.java:155)
    at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.doOpen(WebDynproWindow.java:295)
    at com.sap.tc.webdynpro.clientserver.window.ApplicationWindow.show(ApplicationWindow.java:183)
    at com.sap.tc.webdynpro.clientserver.window.ApplicationWindow.open(ApplicationWindow.java:178)
    at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:364)
    at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:748)
    at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:283)
    at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)
    at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)
    at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
    at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
    at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
    at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
    at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
    at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
    at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
    at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
    at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
    at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    Caused by: com.sap.dictionary.runtime.DdException: failed to create provider: User is locked. Please notify the person responsible
    at com.sap.dictionary.runtime.ProviderFactory.internalGetProvider(ProviderFactory.java:254)
    at com.sap.dictionary.runtime.ProviderFactory.getProvider(ProviderFactory.java:146)
    at com.sap.dictionary.runtime.DdDictionaryPool.getProvider(DdDictionaryPool.java:97)
    at com.sap.dictionary.runtime.DdDictionaryPool.getDictionary(DdDictionaryPool.java:79)
    at com.sap.dictionary.runtime.DdDictionaryPool.getDictionary(DdDictionaryPool.java:48)
    at com.sap.dictionary.runtime.DdBroker.getDataType(DdBroker.java:149)
    at com.sap.dictionary.runtime.DdBroker.getSimpleType(DdBroker.java:170)
    at com.sap.tc.webdynpro.services.datatypes.core.DataTypeBroker.getSimpleType(DataTypeBroker.java:242)
    ... 61 more
    Caused by: java.lang.reflect.InvocationTargetException
    at sun.reflect.GeneratedConstructorAccessor525.newInstance(Unknown Source)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:274)
    at com.sap.dictionary.runtime.ProviderFactory.internalGetProvider(ProviderFactory.java:229)
    ... 68 more
    Caused by: com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: User is locked. Please notify the person responsible
    at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:455)
    at com.sap.mw.jco.MiddlewareJRfc$Client.connect(MiddlewareJRfc.java:1015)
    at com.sap.mw.jco.JCO$Client.connect(JCO.java:3255)
    at com.sap.dictionary.runtime.mdi.DataProvider.(DataProvider.java:123)
    ... 72 more
    I believe that error will get resolved once the users are unlocked in R/3 system.
    But the stituation is, we will get the system back on monday morning and I'll have no time to do anything as the business will be back in 1 hr when we get the system back.
    Can you please help me to identify the tasks that I can perform and be sure that all will be normal on Monday (and I'll still be in job.)
    Request your help and support.
    Thanks
    Vineet
    Edited by: vineet vikram on Apr 19, 2008 12:41 PM

    Hi vineet,
    Check the following things:
    (1) Specify the user names in Capital letters and try. This will help you.  (this could be the problem)
    (2) Test the RFC destination using the tCode SM59 and try to remote login from there.
    (3) If the user is locked, you can unlock using the tCode SU01.
    Regards
       Vinod V

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