Adding new rate step

We have added a new Tariff price that is effective as of 12/01/2010. When I add the new step within our existing rate, I get an error message stating the operand does not have a value for part of the time frame I am trying to bill.
Example:
Start of new price is 12/01/2010 per Tariff documentation
Bill customer for timeframe 11/15/2010 - 12/14/2010
Error states no value for operand for period 11/15/2010 - 11/30/2010
Thank you,
Michele

Hi,
For each operand used in the rate you have to maintain the rate facts and add to operands the values. You have more options like required value, optional value, runtime..
For the whole billing period all operand values have to be defined. That means if you have price which is not valid for the whole billing period you will get the mentioned error.
The solution is to maintain the price history with for example 0,-- EUR.
Vlado

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