Adding patches to an offline .WIM file

Question

Hi guys
I am trying to update my companies Windows Server 2008 R2 x64 install.wim file with some patches I have downloaded from the Microsoft Catalogue.
So a little background, I have taken the install.wim file from the sources directory of our server image which is saved on our deployment server, and I have copied it locally to my PC. I am a domain admin and I am also a local admin on my PC.
I downloaded the latest ADK and ran the Deployment and Imaging Tools Environment tool as an administrator. I mounted the install.wim file to a mount folder with no problems.
When I try to inject a single patch using this command line DISM /image: <mount_directory> /Add-Package /Packagepath: <msu_file> (obviously replacing mount_directory and msu_file with the correct paths) I get the below error.
Image version: 6.17600.16385Processing 1 of 1 – adding package…………(package path details ect)
99.5%
An error occurred applying the Unattend.xml file from the .msu package.
For more information, review the log file.
Error: 0x80070005
Error: 5
Access is denied.
Edited copy of the log file:
2014-11-13 11:02:46, Error                 DISM   DISM Package Manager: PID=9880 Failed processing package changes - CDISMPackageManager::ProcessChanges(hr:0x80070005)
2014-11-13 11:02:46, Error                 DISM   DISM Package Manager: PID=9880 Failed to process package changes in unattend file. - CPackageManagerUnattendHandler::Apply(hr:0x80070005)
2014-11-13 11:02:46, Error                 DISM   DISM Package Manager: PID=9880 Failed to Apply the unattend. - CDISMPackageManager::Apply(hr:0x80070005)
2014-11-13 11:02:46, Error                 DISM   DISM Unattend Manager: PID=9880 d:\w7rtm\base\ntsetup\opktools\dism\providers\unattendprovider\dll\unattendmanager.cpp:400 - CUnattendManager::Apply(hr:0x80070005)
2014-11-13 11:02:46, Error                 DISM   DISM Package Manager: PID=9880 Failed applying the unattend file from the MSU package. - CMsuPackage::ApplyMsuUnattend(hr:0x80070005)
2014-11-13 11:02:46, Error                 DISM   DISM Package Manager: PID=9880 Failed to apply the MSU unattend file to the image. - CMsuPackage::Install(hr:0x80070005)
When looking at the Security tab under properties of the mount folder I can see that the account CREATOR OWNER has no permissions. When I tried to give it full control I get access is denied on the following folders:
C:\mount\program files
C:\mount\program files (x86)
C:\mount\windows
If I check the permissions for my account name, it does have full control of the mount folder.
I am wondering if anyone can help me get rid of this error?
Or even better still as I have 63 patches to inject into this .wim file, can anyone suggest an easier way, as I wouldn’t like to sit here all day doing one patch at a time?
Thanks in advance.
Dave

Answer 1

Hi David Smale,
From your current description and base on my experience, it usually caused by the WIM file corrupt, please try to copy a new Wim file then try to patch again, if it not work,
please post your DISM error log, you can refer the following KB to get the DISM log.
This error also can caused by the Mcafee AV.
DISM.exe generates an Error: 5 or Access Denied when VSE 8.8 Access Protection is enabled
https://kc.mcafee.com/corporate/index?page=content&id=KB76867&locale=zh_CN
I’m glad to be of help to you!
*** This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control
these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the
use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet. ***
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.