Adding SupportGroup and Classification as a column in List of Incidents report in SCSM 2012 SP1.

Question

Hi Team,
We have a requirement to add SupportGroup and Classification as a column in the "List of Incidents" report. WE know that we need to modify the stored procedure to make these columns available in the Dataset. Or can we link 2 dataset in the tablix
in SSRS.
Regards,
Dinesh
Thanks & Regards, Dinesh

Answer 1

I have solved it myself by adding few lines in stored procedure. Would like to share the solution, so that it will be helpful for others.
Open the stored procedure which we are using for the default "List of Incidents" reports.
Add the below under SELECT
SupportGroup = ISNULL(TierQueuesDS.DisplayName, TierQueuesEnum.IncidentTierQueuesValue),
TierQueuesEnum.IncidentTierQueuesId AS TierQueuesId,
Classification = ISNULL(ClassificationDS.DisplayName, ClassificationEnum.IncidentClassificationValue),
ClassificationEnum.IncidentClassificationId AS ClassificationId,
Add the below under FROM
 LEFT OUTER JOIN
 dbo.IncidentTierQueuesvw AS TierQueuesEnum
 ON TierQueuesEnum.IncidentTierQueuesId = I.TierQueue_IncidentTierQueuesId 
 LEFT OUTER JOIN
 dbo.DisplayStringDimvw TierQueuesDS
 ON TierQueuesEnum.EnumTypeId=TierQueuesDS.BaseManagedEntityId
 AND TierQueuesDS.LanguageCode = @LanguageCode
 LEFT OUTER JOIN
 dbo.IncidentClassificationvw AS ClassificationEnum
 ON ClassificationEnum.IncidentClassificationId = I.Classification_IncidentClassificationId 
 LEFT OUTER JOIN
 dbo.DisplayStringDimvw ClassificationDS
 ON ClassificationEnum.EnumTypeId=ClassificationDS.BaseManagedEntityId
 AND ClassificationDS.LanguageCode = @LanguageCode
Then open the report from Report Builder and add new column in the design. Add Support Group and Classification as a column in the report.
Thanks & Regards, Dinesh