Adobe flash 11.6.602.180 won't install

This version of Adobe flash: 11.6.602.180
from here:
http://www.adobe.com/products/flashplayer/distribution3.edu.html
Won't install (at least on Windows 7), unlike all previous revisions.
What can be done?
I get this error:
Error 1722: There is a problem with this Windows Installer package.  A program run as part of the setup
did not finish as expected.  Contact your support personnel or package vendor.  Action NewCustomAction1.
location: ....\AppData\Local\Temp\InstallPlugin_11_6_602_180exe.
command: -install -msi
[This latter command, is something it must generate internally.  I install the msi download like so:
msiexec /i <Pathtodownloads>/install_flash_player_11_plugin.msi   /quiet /passive /qb /norestart /l+* %systemdrive%\log\flash.log
There doesn't seem to be a way to contact Adobe itself about this product problem.
Since these updates are usually security fixes, it seems like a bad thing to roll back.]
The logfile looks like this:
=== Logging started: 3/13/2013  16:06:23 ===
Action start 16:06:23: INSTALL.
Action start 16:06:23: ISSetAllUsers.
InstallShield 16:06:23: Begin SetAllUsers()
InstallShield 16:06:23: Getting records from Upgrade table
InstallShield 16:06:23: UpgradeCode: {D85A1A59-DC52-4D13-9445-EF3F379D4DB5}          MinVersion: 6.0.47.0          MaxVersion: 11.6.602.180          Language:           Attributes: 769
InstallShield 16:06:23: No related products for UpgradeCode {D85A1A59-DC52-4D13-9445-EF3F379D4DB5} found
InstallShield 16:06:23: End SetAllUsers()
Action ended 16:06:23: ISSetAllUsers. Return value 1.
Action start 16:06:23: AppSearch.
Action ended 16:06:23: AppSearch. Return value 0.
Action start 16:06:23: LaunchConditions.
Action ended 16:06:23: LaunchConditions. Return value 1.
Action start 16:06:23: FindRelatedProducts.
Action ended 16:06:23: FindRelatedProducts. Return value 1.
Action start 16:06:23: ValidateProductID.
Action ended 16:06:23: ValidateProductID. Return value 1.
Action start 16:06:23: CostInitialize.
Action ended 16:06:23: CostInitialize. Return value 1.
Action start 16:06:23: FileCost.
Action ended 16:06:23: FileCost. Return value 1.
Action start 16:06:23: IsolateComponents.
Action ended 16:06:23: IsolateComponents. Return value 0.
Action start 16:06:23: CostFinalize.
Action ended 16:06:23: CostFinalize. Return value 1.
Action start 16:06:23: SetARPINSTALLLOCATION.
Action ended 16:06:23: SetARPINSTALLLOCATION. Return value 1.
Action start 16:06:23: SetODBCFolders.
Action ended 16:06:23: SetODBCFolders. Return value 0.
Action start 16:06:23: MigrateFeatureStates.
Action ended 16:06:23: MigrateFeatureStates. Return value 0.
Action start 16:06:23: InstallValidate.
Action ended 16:06:23: InstallValidate. Return value 1.
Action start 16:06:23: RemoveExistingProducts.
Action ended 16:06:23: RemoveExistingProducts. Return value 1.
Action start 16:06:23: InstallInitialize.
Action ended 16:06:25: InstallInitialize. Return value 1.
Action start 16:06:25: MakePropsAvailable.
Action ended 16:06:25: MakePropsAvailable. Return value 1.
Action start 16:06:25: AllocateRegistrySpace.
Action ended 16:06:25: AllocateRegistrySpace. Return value 1.
Action start 16:06:25: ProcessComponents.
Action ended 16:06:25: ProcessComponents. Return value 1.
Action start 16:06:25: UnpublishComponents.
Action ended 16:06:25: UnpublishComponents. Return value 0.
Action start 16:06:25: UnpublishFeatures.
Action ended 16:06:25: UnpublishFeatures. Return value 1.
Action start 16:06:25: StopServices.
Action ended 16:06:25: StopServices. Return value 1.
Action start 16:06:25: DeleteServices.
Action ended 16:06:25: DeleteServices. Return value 1.
Action start 16:06:25: UnregisterComPlus.
Action ended 16:06:25: UnregisterComPlus. Return value 0.
Action start 16:06:25: SelfUnregModules.
Action ended 16:06:25: SelfUnregModules. Return value 1.
Action start 16:06:25: UnregisterTypeLibraries.
Action ended 16:06:25: UnregisterTypeLibraries. Return value 0.
Action start 16:06:25: RemoveODBC.
Action ended 16:06:25: RemoveODBC. Return value 1.
Action start 16:06:25: UnregisterFonts.
Action ended 16:06:25: UnregisterFonts. Return value 1.
Action start 16:06:25: RemoveRegistryValues.
Action ended 16:06:25: RemoveRegistryValues. Return value 1.
Action start 16:06:25: UnregisterClassInfo.
Action ended 16:06:25: UnregisterClassInfo. Return value 0.
Action start 16:06:25: UnregisterExtensionInfo.
Action ended 16:06:25: UnregisterExtensionInfo. Return value 0.
Action start 16:06:25: UnregisterProgIdInfo.
Action ended 16:06:25: UnregisterProgIdInfo. Return value 0.
Action start 16:06:25: UnregisterMIMEInfo.
Action ended 16:06:25: UnregisterMIMEInfo. Return value 0.
Action start 16:06:25: RemoveIniValues.
Action ended 16:06:25: RemoveIniValues. Return value 1.
Action start 16:06:25: RemoveShortcuts.
Action ended 16:06:25: RemoveShortcuts. Return value 0.
Action start 16:06:25: RemoveEnvironmentStrings.
Action ended 16:06:25: RemoveEnvironmentStrings. Return value 1.
Action start 16:06:25: RemoveDuplicateFiles.
Action ended 16:06:25: RemoveDuplicateFiles. Return value 1.
Action start 16:06:25: RemoveFolders.
Action ended 16:06:25: RemoveFolders. Return value 1.
Action start 16:06:25: CreateFolders.
Action ended 16:06:25: CreateFolders. Return value 1.
Action start 16:06:25: MoveFiles.
Action ended 16:06:25: MoveFiles. Return value 1.
Action start 16:06:25: InstallFiles.
Action ended 16:06:25: InstallFiles. Return value 1.
Action start 16:06:25: NewCustomAction1.
Action ended 16:06:25: NewCustomAction1. Return value 1.
Action start 16:06:25: PatchFiles.
Action ended 16:06:25: PatchFiles. Return value 1.
Action start 16:06:25: DuplicateFiles.
Action ended 16:06:25: DuplicateFiles. Return value 1.
Action start 16:06:25: BindImage.
Action ended 16:06:25: BindImage. Return value 1.
Action start 16:06:25: CreateShortcuts.
Action ended 16:06:25: CreateShortcuts. Return value 0.
Action start 16:06:25: RegisterClassInfo.
Action ended 16:06:25: RegisterClassInfo. Return value 0.
Action start 16:06:25: RegisterExtensionInfo.
Action ended 16:06:25: RegisterExtensionInfo. Return value 0.
Action start 16:06:25: RegisterProgIdInfo.
Action ended 16:06:25: RegisterProgIdInfo. Return value 0.
Action start 16:06:25: RegisterMIMEInfo.
Action ended 16:06:25: RegisterMIMEInfo. Return value 0.
Action start 16:06:25: WriteRegistryValues.
Action ended 16:06:25: WriteRegistryValues. Return value 1.
Action start 16:06:25: WriteIniValues.
Action ended 16:06:25: WriteIniValues. Return value 1.
Action start 16:06:25: WriteEnvironmentStrings.
Action ended 16:06:25: WriteEnvironmentStrings. Return value 1.
Action start 16:06:25: RegisterFonts.
Action ended 16:06:25: RegisterFonts. Return value 1.
Action start 16:06:25: InstallODBC.
Action ended 16:06:25: InstallODBC. Return value 0.
Action start 16:06:25: RegisterTypeLibraries.
Action ended 16:06:25: RegisterTypeLibraries. Return value 0.
Action start 16:06:25: SelfRegModules.
Action ended 16:06:25: SelfRegModules. Return value 1.
Action start 16:06:25: RegisterComPlus.
Action ended 16:06:25: RegisterComPlus. Return value 0.
Action start 16:06:25: InstallServices.
Action ended 16:06:25: InstallServices. Return value 1.
Action start 16:06:25: StartServices.
Action ended 16:06:25: StartServices. Return value 1.
Action start 16:06:25: RegisterUser.
Action ended 16:06:25: RegisterUser. Return value 1.
Action start 16:06:25: RegisterProduct.
Action ended 16:06:25: RegisterProduct. Return value 1.
Action start 16:06:25: PublishComponents.
Action ended 16:06:25: PublishComponents. Return value 0.
Action start 16:06:25: PublishFeatures.
Action ended 16:06:25: PublishFeatures. Return value 1.
Action start 16:06:25: PublishProduct.
Action ended 16:06:25: PublishProduct. Return value 1.
Action start 16:06:25: InstallFinalize.
CustomAction NewCustomAction1 returned actual error code 1025 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (0C:F4) [16:06:35:265]: Product: Adobe Flash Player 11 Plugin -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\mwh\AppData\Local\Temp\InstallPlugin_11_6_602_180.exe, command: -install -msi
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\mwh\AppData\Local\Temp\InstallPlugin_11_6_602_180.exe, command: -install -msi
Action ended 16:06:35: InstallFinalize. Return value 3.
Action ended 16:06:35: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): UpgradeCode = {D85A1A59-DC52-4D13-9445-EF3F379D4DB5}
Property(S): ProductCode = {346137E0-7160-403B-AD21-3FF01D25037B}
Property(S): ProductToBeRegistered = 1
Property(S): SourcedirProduct = {346137E0-7160-403B-AD21-3FF01D25037B}
Property(S): SOURCEDIR = F:\Archive\WindowsManagement\WindowsInstaller\Adobe\
Property(S): VersionNT = 601
Property(S): TARGETDIR = F:\
Property(S): ALLUSERSPROFILE = F:\
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): OutOfDiskSpace = 0
Property(S): MACROMED = C:\Windows\SysWOW64\Macromed\
Property(S): FLASH = C:\Windows\SysWOW64\Macromed\Flash\
Property(S): INSTALLDIR = C:\Windows\SysWOW64\Macromed\Flash\
Property(S): ISCommonFilesFolder = C:\Program Files (x86)\Common Files\InstallShield\
Property(S): ISUpdateServiceFolder = C:\Program Files (x86)\Common Files\InstallShield\UpdateService\
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): CostingComplete = 1
Property(S): SourceDir = F:\Archive\WindowsManagement\WindowsInstaller\Adobe\
Property(S): TempFolder = C:\Users\mwh\AppData\Local\Temp\
Property(S): USERPROFILE = F:\
Property(S): ROOTDRIVE = F:\
Property(S): ACTION = INSTALL
Property(S): UILevel = 3
Property(S): OriginalDatabase = F:\Archive\WindowsManagement\WindowsInstaller\Adobe\install_flash_player_11_plugin.msi
Property(S): DATABASE = C:\Windows\Installer\10d68372.msi
Property(S): Privileged = 1
Property(S): MsiRunningElevated = 1
Property(S): RedirectedDllSupport = 2
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): MsiNetAssemblySupport = 4.0.30319.1
Property(S): Date = 3/13/2013
Property(S): Time = 16:06:35
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextInternalLeading = 3
Property(S): TextHeight = 16
Property(S): BorderSide = 1
Property(S): ISCHECKFORPRODUCTUPDATES = 1
Property(S): ApplicationUsers = AllUsers
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Change
Property(S): RestartManagerOption = CloseRestart
Property(S): IS_SQLSERVER_USERNAME = sa
Property(S): IS_SQLSERVER_AUTHENTICATION = 0
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): Display_IsBitmapDlg = 1
Property(S): BorderTop = 1
Property(S): ProductName = Adobe Flash Player 11 Plugin
Property(S): ALLUSERS = 1
Property(S): ARPHELPLINK = http://www.adobe.com/go/flashplayer_support/
Property(S): ARPNOMODIFY = 1
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): ARPURLINFOABOUT = http://www.adobe.com
Property(S): ARPURLUPDATEINFO = http://www.adobe.com/go/getflashplayer
Property(S): DWUSINTERVAL = 30
Property(S): DWUSLINK = CECCA75FE9CBA098D9ACE02FFEDB978FBEECA78F69BBE0B8CE8BA7CFE97CF0AFCEBCE08FD9AC
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): DisplayNameCustom = Custom
Property(S): CaptionHeight = 22
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): ErrorDialog = SetupError
Property(S): INSTALLLEVEL = 100
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine.  If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISVROOT_PORT_NO = 0
Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(S): InstallChoice = AR
Property(S): Manufacturer = Adobe Systems Incorporated
Property(S): MsiLogging = voicewarmupx
Property(S): NewProperty2 = 0
Property(S): NewProperty3 = 0
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
Property(S): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s
Property(S): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...
Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
Property(S): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...
Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductVersion = 11.6.602.180
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): SHOWLAUNCHPROGRAM = 0
Property(S): SecureCustomProperties = ISACTIONPROP1;SUPPORTDIR
Property(S): UNINSTALLER_EXE = [SystemFolder]\Macromed\Flash\uninstall_plugin.exe
Property(S): RemoveFilesCA = C:\Windows\SysWOW64\Macromed\Flash\
Property(S): ARPINSTALLLOCATION = C:\Windows\SysWOW64\Macromed\Flash\
Property(S): ScreenY = 768
Property(S): ScreenX = 1024
Property(S): SystemLanguageID = 1033
Property(S): AdminUser = 1
Property(S): ComputerName = MELCHIOR
Property(S): UserLanguageID = 1033
Property(S): UserSID = S-1-5-21-828261420-3029321333-1357501504-1001
Property(S): LogonUser = mwh
Property(S): MsiTrueAdminUser = 1
Property(S): VirtualMemory = 17307
Property(S): PhysicalMemory = 16375
Property(S): Intel = 6
Property(S): Msix64 = 6
Property(S): MsiAMD64 = 6
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): COMPANYNAME = Hewlett-Packard Company
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): USERNAME = mwh
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): MyPicturesFolder = C:\Users\mwh\Pictures\
Property(S): LocalAppDataFolder = C:\Users\mwh\AppData\Local\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): SendToFolder = C:\Users\mwh\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): RecentFolder = C:\Users\mwh\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): PrintHoodFolder = C:\Users\mwh\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): PersonalFolder = C:\Users\mwh\Documents\
Property(S): NetHoodFolder = C:\Users\mwh\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): FavoritesFolder = C:\Users\mwh\Favorites\
Property(S): AppDataFolder = C:\Users\mwh\AppData\Roaming\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): RemoteAdminTS = 1
Property(S): System64Folder = C:\Windows\system32\
Property(S): WindowsVolume = C:\
Property(S): WindowsFolder = C:\Windows\
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 1
Property(S): WindowsBuild = 7601
Property(S): VersionNT64 = 601
Property(S): VersionMsi = 5.00
Property(S): VersionDatabase = 110
Property(S): MsiSystemRebootPending = 1
Property(S): CLIENTPROCESSID = 14276
Property(S): CLIENTUILEVEL = 2
Property(S): CURRENTDIRECTORY = C:\Windows\system32
Property(S): REBOOT = ReallySuppress
Property(S): REBOOTPROMPT = S
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {1B9D478C-91C3-45AF-819E-8894CD82474D}
Property(S): MsiLogFileLocation = C:\log\flash.log
MSI (s) (0C:F4) [16:06:35:383]: Product: Adobe Flash Player 11 Plugin -- Installation operation failed.
MSI (s) (0C:F4) [16:06:35:383]: Windows Installer installed the product. Product Name: Adobe Flash Player 11 Plugin. Product Version: 11.6.602.180. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
=== Logging stopped: 3/13/2013  16:06:35 ===

Could you also post your flashinstall.log file?
Where do I find the Flash Player installation log on Windows?
Thanks,
Chris

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  • Adobe Flash  Player 11.7.700.169 2 , install window shows 1 item Zero KB?

    Adobe Flash  Player 11.7.700.169 2 , install window shows 1 item Zero KB? Even tried an uninstall and same thing, shows 1 item Zero KB? WHY?

    Hello Chris and Sameer,
    thank you for getting back on this issue.
    To answer your questions first:
    - no, I have not posted this issue in the connect forums - I will do and point to this discussion
    - Sameer, I have tested the webcam on the website you pointed out, it is not working with Firefox but it is working in Chrome
    I also need to give you an update on the current versions I use:
    Win 7 Pro (64bit) (all updates included)
    Firefox 21.0
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    Chrome  26.0.1410.64 m
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    Adobe Connect Addin 11.2 r261
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    All components have been uninstalled and installed again (except for IE)  for testing with no change in the result. I have also rolled back the computer to the system recovery point furthest back in time to see if any other installation might be the cause. But no luck either.
    I am happy to post the logs but would need advise where to find these or how to retrieve.
    Thanks!
    Konwill

  • I have Mozilla Firefox and Adobe Flash Player 13 Plug-in won't allow me to watch YouTube videos

    Up until last week I had IE9 and was able to download and watch YouTube videos with my son and play Facebook games.  Then one evening I tried to pull up a Yo Gabba Gabba video on YouTube and the video window was blank.  I had watched this video the night before with him, and the only thing I can think of is there was a Flash Player update that tried to download.  I saw several posts that suggested downloading a new broswer, but I waited for 3 nights thinking it was just a glitch.  I finally gave up and sent a pm to one of my friends who is a Internet Service Technician.  She told me to download Mozilla Firefox, which I did, and the problem seemed to be solved.  I was once again able to download and watch YouTube videos, as well as play games on Facebook.  And it seemed my pages, pictures, etc. all downloaded 10x faster.  That worked until the next evening and suddenly I once again could not download and watch YouTube videos.
    I checked my system and it found that Adobe had done an automatic update so that instead of just having Adobe Flash Player 13 Active X I now had Adobe Flash Player 13 plug-in.  I also noticed that Adobe Air was downloaded on my computer.  I went in and uninstalled the Adobe Flash Player 13 Plug-in and I was once again able to download and watch YouTube videos.  But when I tried to play games on Facebook I was told I would need to install at least Adobe Flash Player 10.0.2.  I went to find that or an older version but each time I tried to download from Adobe I would get the Adobe Flash Player 13 Plug-in version, and once again I was unable to download and watch YouTube videos.  I was, however, able to play the games on Facebook again.
    Remember when I just had Adobe Flash Player 13 Active X I was able to do both while having Mozilla Firefox.  I have looked all over the internet and I cannot find recent articles that talk about this problem.  Can someone please tell me what I can do so that I can keep Mozilla Firefox, as it is 10X faster than IE9 and with Firefox my Facebook doesn't crash all of the time?  But I also want to have the ability to download and watch YouTube videos with my son, as well as the play games on Facebook.
    I should also note each time I went to uninstall Adobe Flash Player 13 Plug-in I received an error message saying there was a conflict with Mozilla Firefox and I first had to shut it down before the uninstall would proceed.  Also, I received a reply on Adobe's Facebook page from a Tech who had me check to see if I had the latest version of Flash Player.  I did have the most recent version.  He then asked me to go to my add-ons and enable Shockwave.  I followed the instructions and it was already enabled (or it said always activate).  Neither of those helped me be able to download and watch YouTube videos.  But I can still play Facebook games.

    What is your current Flash Player version: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html ?
    What is your display adapter, driver version & date?  See http://forums.adobe.com/thread/945765

  • Unable to install adobe flash player it downloads but won't save

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    http://get.adobe.com/reader/enterprise/

  • Metafile download failed - Flash 11.6.602.180

    I have x2 systems that I am trying to install this onto since yesterday morning both with IE9:
    Windows 7 Enterprise x86 SP1
    Windows 7 64-bit
    I select that I do not want Chrome or automatic updates and it just will not install.
    I noticed that if I select download the file it is 994kb (which looks like it may only be the installer) not the 15.1mb file that I was hoping for.  Would it be possible to have access to the full .exe or .msi please?

    Hello,
    Welcome to Adobe Forums
    You can download Offline installer for Adobe Flash Player from here : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header
    Thanks,
    Vikram

  • Firefox won't install the latest verison of Adobe Flash. the downloan is normal and the install starts but then nothing actually installs.

    The Flash plug installs into Explorer 8 and 9 on the same machine.

    There are 2 versions of Adobe Flash:
    *an '''ActiveX version''' for IE only
    *a '''Plugin version''' for most other browsers including Firefox
    *On a Windows system, you should always update both individually.
    *Note: current versions of Chrome have Flash included and that must be updated following their instructions if it is not done automatically.
    '''''You do not appear to have the Plugin version for Firefox installed. ''''' If you did, in Add-ons > Plugins you would see "Shockwave Flash ''(version)''". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
    Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
    *only the most popular/used Plugins are known by this page
    *page will detect only installed, '''''enabled''''' Plugins
    '''<u>Install or update Adobe Flash</u>'''<br />
    #'''<u>Using Firefox</u>''', go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
    #*http://get.adobe.com/flashplayer
    #When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
    #Click or double-click on the file you just saved to your desktop
    #*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
    #*The "Install" button in the lower right corner will now be highlighted, click it.
    #*The installation is quick.
    #Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
    #To update/install the ActiveX version for IE '''''only''''', repeat the process, '''<u>but use IE to go to the above website</u>'''.
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary:
    *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
    *Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

  • I have an app that says I need Adobe Flash to use...can I install this?

    I am trying to use Weight Watchers eTools and it says on my iPhone 4S that I need Adobe Flash.  That's not possible, so I called the Apple Store and they told me to use  Skyfire.  I downloaded it, but it still won't work.  Any suggestions???

    There is no Flash player that is compatible with the iPhone.
    Doesn't Weight Watchers have an app for the iPhone and if so, is the function you are trying to access not available with the Weight Watcher's iPhone app?

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