Adobe Media Server failing to record video if switched from play to record midstream

The Adobe Media Server is failing to record video if switched from play to record midstream. It is an intermittent issue that happens randomly one out of every 30 attempts.
Flash Runtime: Flash Player ActiveX 11.7.700.169 or Flash Player ActiveX 11.4.402.287
Media Server: AMS5.0.1, also FMS4.5.5
(The problem happens on both FMS4.5.5 and AMS5.0.1)
The ActionScript is as follows:
netstreamRoger.publish("719_Client","play");
Then 1 second later:
netstreamRoger.publish("719_Client","record");
netstreamRoger is streaming out the video and audio data correctly, because there is another computer playing the stream 719_Client live. So the media server is forwarding the stream correctly when live. The bug is when you attempt to playback 719_Client.flv the file does not contain any video data. The file size is not zero, and the file is not corrupted, but the file size is smaller than it would be if it had saved the video in it.
How do I submit this bug to the Media Server team, and how can I workaround this issue?
Below is the log from the Media Server 5.0.1
publish
stream
2013-05-15
16:14:20
Mountain Daylight Time
719_Client
192.168.2.231
1284
0
10
_defaultRoot_
_defaultVHost_
uGenius
_definst_
0
200
192.168.2.219
rtmp
rtmp://ugfms:1935/uGenius
rtmp://ugfms:1935/uGenius
WIN 11,7,700,169
4702111234844082543
3189
3486
normal
719_Client
rtmp://ugfms:1935/uGenius/719_Client
rtmp://ugfms:1935/uGenius/719_Client
0
0
0
0
-1
-1.000000
connect-pending
session
2013-05-15
16:14:20
Mountain Daylight Time
192.168.0.75
192.168.2.231
1284
1
10
_defaultRoot_
_defaultVHost_
uGenius
_definst_
0
100
192.168.0.75
rtmp
rtmp://ugfms:1935/uGenius
rtmp://ugfms:1935/uGenius
WIN 11,7,700,169
4702111234860859759
3073
3073
normal
connect
session
2013-05-15
16:14:20
Mountain Daylight Time
192.168.0.75
192.168.2.231
1284
1
10
_defaultRoot_
_defaultVHost_
uGenius
_definst_
0
200
192.168.0.75
rtmp
rtmp://ugfms:1935/uGenius
rtmp://ugfms:1935/uGenius
WIN 11,7,700,169
4702111234860859759
3073
3073
normal
play
stream
2013-05-15
16:14:20
Mountain Daylight Time
719_Client
192.168.2.231
1284
1
10
_defaultRoot_
_defaultVHost_
uGenius
_definst_
0
200
192.168.0.75
rtmp
rtmp://ugfms:1935/uGenius
rtmp://ugfms:1935/uGenius
WIN 11,7,700,169
4702111234860859759
3248
3704
normal
719_Client
rtmp://ugfms:1935/uGenius/719_Client
rtmp://ugfms:1935/uGenius/719_Client
flv
0
0
0
2
-1
-1.000000
unpublish
stream
2013-05-15
16:14:22
Mountain Daylight Time
719_Client
192.168.2.231
1284
1
10
_defaultRoot_
_defaultVHost_
uGenius
_definst_
2
200
192.168.2.219
rtmp
rtmp://ugfms:1935/uGenius
rtmp://ugfms:1935/uGenius
WIN 11,7,700,169
4702111234844082543
149021
19922
normal
719_Client
rtmp://ugfms:1935/uGenius/719_Client
rtmp://ugfms:1935/uGenius/719_Client
0
0
145667
0
-1
-1.000000
publish
stream
2013-05-15
16:14:22
Mountain Daylight Time
719_Client
192.168.2.231
1284
1
10
_defaultRoot_
_defaultVHost_
uGenius
_definst_
0
200
192.168.2.219
rtmp
rtmp://ugfms:1935/uGenius
rtmp://ugfms:1935/uGenius
WIN 11,7,700,169
4702111234844082543
149021
19922
normal
719_Client
rtmp://ugfms:1935/uGenius/719_Client
rtmp://ugfms:1935/uGenius/719_Client
0
0
0
0
-1
-1.000000
record
stream
2013-05-15
16:14:22
Mountain Daylight Time
719_Client
192.168.2.231
1284
1
10
_defaultRoot_
_defaultVHost_
uGenius
_definst_
0
200
192.168.2.219
rtmp
rtmp://ugfms:1935/uGenius
rtmp://ugfms:1935/uGenius
WIN 11,7,700,169
4702111234844082543
149534
20841
normal
719_Client
rtmp://ugfms:1935/uGenius/719_Client
rtmp://ugfms:1935/uGenius/719_Client
C:\Program Files\Adobe\Adobe Media Server 5\applications\uGenius\streams\_definst_\719_Client.flv
flv
13
0.000000
513
0
-1
-1.000000
unpublish
stream
2013-05-15
16:14:28
Mountain Daylight Time
719_Client
192.168.2.231
1284
1
10
_defaultRoot_
_defaultVHost_
uGenius
_definst_
6
200
192.168.2.219
rtmp
rtmp://ugfms:1935/uGenius
rtmp://ugfms:1935/uGenius
WIN 11,7,700,169
4702111234844082543
670945
294048
normal
719_Client
rtmp://ugfms:1935/uGenius/719_Client
rtmp://ugfms:1935/uGenius/719_Client
0
0
521832
0
-1
-1.000000
disconnect
session
2013-05-15
16:14:29
Mountain Daylight Time
192.168.2.219
192.168.2.231
1284
1
10
_defaultRoot_
_defaultVHost_
uGenius
_definst_
9
200
192.168.2.219
rtmp
rtmp://ugfms:1935/uGenius
rtmp://ugfms:1935/uGenius
WIN 11,7,700,169
4702111234844082543
671076
294562
normal
stop
stream
2013-05-15
16:14:29
Mountain Daylight Time
719_Client
192.168.2.231
1284
1
10
_defaultRoot_
_defaultVHost_
uGenius
_definst_
9
200
192.168.0.75
rtmp
rtmp://ugfms:1935/uGenius
rtmp://ugfms:1935/uGenius
WIN 11,7,700,169
4702111234860859759
290828
672528
normal
719_Client
rtmp://ugfms:1935/uGenius/719_Client
rtmp://ugfms:1935/uGenius/719_Client
flv
8275
0
665118
3624
2
-1
-1.000000

I'm having this issue as well. Did you ever find a solution to it?

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