AF Query: Criteria fields disappearing but result set not refreshed

I have been searching for days and cannot find a solution to this problem. I have an af:query component based on a view criteria. I have the query component only displayed as an advanced search without the basic/advanced toggle. A user can then use "Add Fields" and filter down their result set. Now whenever the user navigates away from that page and returns the filtered result set remains, but the list of fields that the user added to filter on are missing, i.e.
Search Box
Field1 is not blank
Navigate away and return
Search Box
blank; nothing listed here, but result set is still filtered for Field1 not blank.
The only thing the customer can do is add a bogus field, and then click reset to return the entire result set.
If anyone can help with this problem, I would greatly appreciate it. I am using:
JDeveloper 11.1.1.4
Oracle 11g
Weblogic 10.3
Thanks,
Michelle

Actually, in researching another problem, I think this is either a problem with jheadstart or with .jsff pages. I created a test case for a different problem that I posted to metalink and in this I did not use jheadstart and I used just a single .jspx page with a panel tabbed layout. The problem does not occur here, so one of the 2 is causing my problem, now the question is which.
Thanks for your help,
Michelle

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