After migration to new iMac - problems with Microsoft office 2008 using multiple users

I migrated my data from my old Imac to my new Imac.  On the new Imac I created multiple logins for my kids.  My microsoft office 2008 programs will not open.  I keep getting the "Customer Experience Improvement Program" screen which cycles through, checks for update then closes never allowowing me to access the program.  Please help!!

Reference your first post - I download and use dmg files, so either I'm lucky or they are supported.
I would try the disk reinstall since at this point there doesn't seem to be many options.
Do you have a backup? You could restore the Microsoft Office 2008 folder.

Similar Messages

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    Hiya,
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    Could Office 2008 cause my whole system to get sluggish? Is there anything that I can do about it?
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    You should try asking your Office for Mac question in the Office for Mac forums where the Office for Mac gurus hang out.http://answers.microsoft.com/en-us/mac?auth=1

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    I have never had a problem with Microsoft Office --ever. I can have 4+ windows open at once. Since installation the latest version of Firefox many things have changed. The most troublesome is that I cannot open any office programs (word, excel, etc). They try to open and then give me an error message.

    Victorymarketin, welcome to the forum.
    Since they are both Microsoft programs, I suggest contacting MS Customer Service for help.  They have always gotten me up and running in short order.  This is always my solution when I have MS related problems.  They if anyone can, will solve your problem.
    Please click "Accept as Solution" if your problem is solved.
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  • Problems with Microsoft Office

    I really don't know where to post this as I can't find a Discussion forum for it, please re direct me if this is....
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    When an installer 'stalls' during the installation, I'd guess you'd need to try reinstalling from the CD. I could be wrong though. Here is another forum that may help you if you don't get the answer here...
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    I just finished migrating to a new iMac (2007 2.16 GHz White Lucite -> 2008 2.83 GHz Aluminum). I used the Migration Assistant after starting up the new iMac to transfer everything. I chose "Transfer from another Mac" (which was actually my SuperDuper! backup on an external FW RAID). Everything seemed fine (I even rebooted first). I logged into my Admin account first and it looked the same. But after logging into my User account and trying to open my apps they were starting as though it was their first time, asking for SN and registration info. Safari has reverted from v4 to v3, Aperture wants SN, and iTunes can't open my library because it was created with a newer version, yet Mail worked fine. What happened? And more importantly, what should I do? I don't want to re-enter SN's and info and re-register my apps.
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    Message was edited by: Sakahara
    Message was edited by: Sakahara

    I ended up using OS X disc to 'Restore System From Backup' from Time Machine backup. That returned the system back to almost an exact state as before, but a few apps were still asking for SN, and Mail wouldn't open because it had to reload messages. Strangely though, Aperture won't accept the SN now, whereas it did after the first migration transfer.
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  • Entourage 2008 not  being recognized as installed after migration to new iMac Mountain Lion.

    Hello Everyone!
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    Reference your first post - I download and use dmg files, so either I'm lucky or they are supported.
    I would try the disk reinstall since at this point there doesn't seem to be many options.
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    This message occurs whenever your installed fonts change. I work for a publisher so was getting it all the time as I turned fonts on and off for different projects.
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    Yes, you can. Click here and follow the instructions.
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    I recently updated my Macbook Pro to OS X Mavericks and now I cannot access any of my Microsoft Office apps. Is Mavericks not compatible with Microsoft Office? If not, how do I revert?

    Welcome to Apple Support Communities
    Office 2008 and 2011 are compatible with OS X Mavericks.
    If you are using Office 2008, I highly recommend you to reinstall the latest Office 2008 update > http://www.microsoft.com/en-us/download/details.aspx?id=36897 Note that Office 2008 is not supported by Microsoft anymore

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    Hi, I am very new to this and need some help. Have been using a MacBook pro for the past year to synch iPods/iPads that are used within our school. Purchased an iMac and proceeded to migrate users/files etc. After migrating I have had major problems with iTunes.  My iTunes library is visible but I cannot synch any devices, have tried verifying permissions and fix permissions but to no avail. Any help would be very much appreciated.

    Did you instal the program again, or try to migrate it from the old system (not a good idea)? I would run the installer again and it should correct the problem -- the Proximity dictionary for English (and probably others) is apparently not installed correctly.

  • IPhoto can't find server volume after migration to new iMac with 2 HDs

    Hi all,
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    I'm thinking about trying out Aperature but want to get this linking problem sorted out first.
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    Are you running a Managed or a Referenced Library?
    A Managed Library, is the default setting, and iPhoto copies files into the iPhoto Library when Importing. The files are then stored in the Library package
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  • Licensing problem after migrating to new iMac

    Hi,
    I just recently got my new iMac and used restore/migration from a time-machinde backup of my previous Mac.
    Now Logic asks me for my serial number and won't accept the one that is in my registration/serial/licensing information (and that worked before on my old Mac)
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    any ideas?
    regards
    hginfo
    Message was edited by: hginfo

    interesting
    I have only seen migration assistant fail with Pro Apps
    simple apps that don't install are fine but complex apps install stuff in libraries where migration assistant doesn't always look
    it might work ok in the short term but doesn't always in the long term
    but hey if you wanna risk it go for it

  • Time machine after migration to new mac - problem

    After migrating all of the data from a MacBook Pro to a new iMac 27, I discovered a glitch in the Time Machine backup. I kept getting error messages that Time Machine could not back up 560 gigs but my new machine had only 160 gigs on the hard drive for backup. After discussions with the hard drive manufacturer, and an Apple representative, I read on the forum about backing up multiple hard drives. This gave me an idea, and sure enough, I have two additional hard drives daisy chained to the backup hard drive. Apparently Time Machine was also trying to back up the two additional hard drives (which I use for additional backups). After excluding those two extra hard drives in system prefs under Time Machine options, the problem went away. Now for the first time in a few years, Time Machine is backing up only my primary computer.

    Sorry, I was posting this for anyone who had a similar problem. I solved my own question - dufus as I was - and posted this for the edification of others.

  • Duplicates after migrating to new imac

    I recently bought a new imac. Migrating from my old Power PC G5 to new imac went smoothly apart from itunes.
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    Johnny Dee wrote:
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    glad i could give some pointers
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