After update latest OS 10.2.1.2941, my BBZ10 all system freeze.

Hi,
I am new in here.
Last monday, I had updated my BB Z10 to latest OS. And it was all fine until ysterday night.
Suddenly all the app in the phone cannot open even though i still can see all the apps icon there.
No pull down screen to view the alarm clock.
No lock screeen, i means the screen saver.
Can't even open the setting to do all the security wipe.
The wifi is always on whenever i restart the phone.
and my battery is drain very fast and could feel the heat at the behind of the phone.
I have reset the phone thousand of times but seems nothing resolve.
well, these few days i did download some songs from an android app.
Is anyone know what is the problem?
Need you help to help me to resolve this problem.

It sounds like you may have installed something that maybe you shouldn't have.  First try using BB Link to make a full backup.  Then use an autoloader to reinstall the OS.  I recommend an autoloader since you're unable to even get to Settings to do a wipe.  The autoloader will reinstall the OS fresh and allow you to setup the device again. 
If Link is able to make the backup you can restore that backup but beware that the problem could be restored, as well.  I recommend not restoring that backup.
To perform a Security Wipe please follow the instructions below. Be sure and use BB Link to make a full backup before proceeding with the wipe:
http://www.blackberry.com/btsc/KB33591
Once the wipe is complete you can restore your backup.  Again, keep in mind that data in the backup may be the source of the original problem and restoring it may restore the problem, as well. To alleviate this I recommend not restoring the Settings portion of the backup.
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