After updating os to 10.9.1can't open pdf files.  I get a message saying It may be damaged or use a file format that Preview doesn't recognise. I can still read older saved files but no new ones arriving by email.  Any help would be appreciated.

After updating os to OSX 10.9.1 I can't open any new pdf files.  I get a message saying It may be damaged or use a file format that Preview doesn’t recognise. I can still read older saved files but no new ones arriving by email.  Also can't attach a pdf to an email to send out.  Any help would be appreciated.

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Similar Messages

Maybe you are looking for

  • Invalid objects after upgrade to 9.2.0.6 from 8.1.7.4

    Anyone have any input as to how I can validate the following objects that were invalid after my upgrade: OBJECT_NAME OBJECT_TYPE BALTOTDELETE PROCEDURE HtoD JAVA CLASS MILEXTRACT PROCEDURE MilExtract PROCEDURE TLRConvertHexToDecimal JAVA CLASS UTL_FI

  • Japanese text display problems in applet using plugin

    Hi, We've been beating our heads against the wall on this one for quite some time, so any help would be greatly appreciated. Our product uses a third party applet (Kavachart from Visual Engineering) to display graphical statistics from our database.

  • How to type the question in a .txt file

    im trying to create a java game like hangman if you heard of it. i noe that all the questions are needed to be type in a .txt file but i not sure how should it be type or in wad format. is there anyone out there who can help me with it? thank u

  • Problem with a field list.

    Hi people, When I check the code of my program the system tell me that: Unknown column name "TITLE_MEDI". not determined until runtime, you cannot specify a field list.           but the thing is that the table TSAD3 have this field and I dont know w

  • Service-Type and 12.3 at AS5350

    Hi! After migrating from 12.2(XB15) to 12.3.13 Service-Type changed from Voice to Login in acct/auth requests in the TCL IVR script. This behaviour destroy my billing system. I can't change billing system, and only can add second RADIUS for proxy/rew