All in one C4580 asks 'where do you want to save?

Had lots of problems with this printer. Most sorted.  Now the document is sitting in the print queue but a pop up message asks where do I want to save the document to?  I have saved it - deleted original and resent but same message appears.  Any solutions welcome!

Hi - You might start by checking the port setting for the printer.  It almost sounds like the port setting somehow got changed to "File".  Not sure which OS you're using, but go into the Printers window, right click on your printer and click on the Ports tab.  Make sure it is set to the port you are connected to.  Probably USB.
Hope that helps.
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I am an HP employee.

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