Almost ready to throw in the Apple Towel :(

Hi guys im really hoping someone can help me here as after 5 days of googling and pointless visits to the Apple store im still unable to use my Imac (mid2011).
A little background i bought it 2nd hand from Ebay and it came installed with Windows 7 but for some reason no install OSX partition. I know i should have verified before buying it that it had OSX installed but i didnt. Correspondance with the seller brings up that he also doesnt have the Install discs anymore. I visited the Apple store and was told that they no longer sell hard copies of Snow Leopard and id have to download via Macstore...bare in mind ive explained to them i have no access so they tell me to purchase online. I couldnt wait and found a computer shop and bought the only version of SL they had...the 10.6.3 family pack...so at great expense i just took it home with me eager to get my Mac up and running. Off course thats where problems started on trying to install i recieved 3 beeps and the install hung at the apple logo. Online googling seemed i had faulty memory however i swapped over and my memory was fine so another expense as the memory wasnt the problem and windows worked fine. Another googling session revealed i should wipe the drive totally...so with the aid of a good linux boot cd i formatted the drive and lost the abilty to boot windows. So im now at the point where i have the drive formatted to hfs+ but STILL im getting 3 beeps Ive pretty much had enough which is a shame as its a nice addition to my studio. Another problem is i can find the seriel number because the previuose owner has modified the stand so it can be rotated...which has been done to a really good level and its great for some things...however i now cant determin the seriel number to even make a call to apple to get replacement cds!!
PLEASE ANY help right now would be greatful as im absolutly stumped
Thanks in advance

There's not really a generic disc (actually there are two discs; the second one has bundled software - iLife mostly - and Apple Hardware Test).
However, the given info might be about enough to get one that will work. I'd hope if there was a doubt they'd go for the higher OS version. The hardware drivers are likely to be the same for at least a batch.
That info identifies it as an iMac12.1,
EveryMac identifies that as having shipped with 10.6.6 with a build no. of 10J4026, but it could have also shipped with 10.6.7 build 10J4139.
Ref: http://support.apple.com/kb/HT1159?viewlocale=en_US
That should be enough to get the right disc, but the serial no. would have clinched it.
Enough to try anyway. I believe they charge around $16 per disc handling and postage (they have to burn the discs for you).
Hope it comes good.
Message was edited by: noondaywitch

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Ready to throw in the proverbial towel...

OK, after several years of semi trouble free internet DSL and two very miserable years of constantly rebooting the modem and speeds as low as 32 K, yes 0.032 Mbps ( with uploads sort of staying in the 300 to 490 k range ), while paying for the 3.0 Mb plan, it's time to ask for advice. Can anyone recommend a moderately priced CABLE modem that has a four port router and wireless? What about just a moderately priced CABLE modem and I'll get a router with wireless? Thanks for your time. Gerard
Solved!
Go to Solution.

Thanks a bunch Smith ! This message is getting shorter and shorter as when I try to post it, I get "an unexpected error" from the forum. I'll copy to the clipboard before I attempt posting it again. I didn't get pricing from the Comcast yet, not any way to try it for a month. Last time I had them, before DSL was in my area, they were pretty darn slow until after midnight. The sharing thing I guess.

(sigh) Can someone please help??? I'm ready to throw in the towel on my SECOND Mic

So my first Zen Micro froze on me. No amount of tech support could save it. I returned it and received a new replacement. Within days my replacement had begun to freeze, and I would bravely pull out the battery and reboot it. I think (keep your fingers crossed) that I've unstuck whatever that bug was. NOW - my new issue - the dreaded "No license to play - please sync from PC" error. So, reluctantly, I downloaded the 2..05 Beta firmware, which as far as I understood it, resolved this issue specifically. After a successful download and install, I rebooted in hopes that it would be fixed. Well, it's still giving me the error. I cannot for the life of me figure out what I am doing wrong. And I am down to one download on all of my Napster 2 Go songs (due to the same problem on my first Micro). So I have three choices:
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2) Delete my entire library, and use my last sync license and load it all onto my Micro again (which is a good hour project)
3) Gi've up an buy an iPod. I am pulling out my hair in frustration, and I'm telling you... I always felt the same way you all did about Apple and the iPod. But the reality is, NONE of my friends have my harware/software issues. All I ask for is two consecuti've weeks of listening to my MP3 player without license issues, frozen hard dri'ves, reboots, pulling out the battery numerous times, etc. I just want to listen.... turn it off.... and know that it will turn back on again when I want it to.
Someone please help, and convince me that I should give this one last shot!!

megasister wrote:
3) Gi've up an buy an iPod. I am pulling out my hair in frustration, and I'm telling you... I always felt the same way you all did about Apple and the iPod. But the reality is, NONE of my friends have my harware/software issues. All I ask for is two consecuti've weeks of listening to my MP3 player without license issues, frozen hard dri'ves, reboots, pulling out the battery numerous times, etc. I just want to listen.... turn it off.... and know that it will turn back on again when I want it to.
Someone please help, and convince me that I should give this one last shot!!
Well, it's perfectly understandable that your iPod-bearing friends don't have issues with N2Go, because they can't use it!
So I guess you have to determine whether your problems lie with the actual player or the N2Go service.
Do you have problems playing/synching songs you've ripped yourself or that you've bought from a service other than N2Go?

Ready to throw in the towel

Had enough. As I said before, I have a simple application that creates a box and calls a system routine to keep it on top. It runs outside jws ok. I placed the class file and the dll file in a jar. The jar files are signed.
Error received:Java Web Start Console, started Fri Jul 26 14:34:09 CDT 2002
Java 2 Runtime Environment: Version 1.3.1_04 by Sun Microsystems Inc.
java.lang.ExceptionInInitializerError: java.security.AccessControlException: access denied (java.lang.RuntimePermission loadLibrary.windowOnTop)at java.security.AccessControlContext.checkPermission(Unknown Source)
at java.security.AccessController.checkPermission(Unknown Source)
at java.lang.SecurityManager.checkPermission(Unknown Source)
at java.lang.SecurityManager.checkLink(Unknown Source)
at java.lang.Runtime.loadLibrary0(Unknown Source)
at java.lang.System.loadLibrary(Unknown Source)
at Frame1.<clinit>(Frame1.java:40)
at java.lang.reflect.Method.invoke(Native Method)
at com.sun.javaws.Launcher.executeApplication(Unknown Source)
at com.sun.javaws.Launcher.executeMainClass(Unknown Source)
at com.sun.javaws.Launcher.continueLaunch(Unknown Source)
at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source)
at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source)
at com.sun.javaws.Launcher.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
JNLP:
<?xml version="1.0" encoding="utf-8"?>

<jnlp spec="1.0+" codebase="http://slrh-sequeirar:8080/bigdog/" href="Frame1.jnlp">
<information>
<title>Swing Application - Frame on Top</title>
<vendor>Transentric</vendor>
<description>Swing Application - Frame on Top</description>
<description kind="short">Swing Application - Frame on Top</description>
<offline-allowed/>
</information>

<resources>
<j2se version="1.3"/>
<jar href="Frame1.jar"/>
</resources>
<application-desc main-class="Frame1"/>
</jnlp>
Java:
import java.awt.*;
import sun.awt.*;
import sun.awt.windows.*;
import javax.swing.*;
import java.awt.event.*;
//from http://community.borland.com/article/0,1410,20679,00.html
//7/02
public class Frame1 extends JFrame {
int windowHWND = 0;
JButton jButton1 = new JButton();
public Frame1() {
System.err.println("***err begin frame1 constructor***");
System.out.println("***out begin frame1 constructor***");
//windowHWND = this.getHwnd();
try {
jbInit();
catch(Exception e) {
e.printStackTrace();
System.err.println("***err end frame1 constructor***");
System.out.println("***out end frame1 constructor***");
public int getHwnd() {
DrawingSurfaceInfo w = (DrawingSurfaceInfo) ((DrawingSurface) getPeer()).getDrawingSurfaceInfo();
w.lock();
WDrawingSurfaceInfo win32 = (WDrawingSurfaceInfo) w;
int hwnd = win32.getHWnd();
w.unlock();
return hwnd;
static {
System.loadLibrary("windowOnTop");
public static native void WindowAlwaysOnTop(int hwnd, boolean flag);
public static void main(String[] args) {
Frame1 frame11 = new Frame1();
frame11.setSize(400,400);
frame11.setVisible(true);
private void jbInit() throws Exception {
jButton1.setText("jButton1");
this.addWindowListener(new java.awt.event.WindowAdapter() {
public void windowOpened(WindowEvent e) {
this_windowOpened(e);
public void windowClosing(WindowEvent e) {
this_windowClosing(e);
this.getContentPane().add(jButton1, BorderLayout.NORTH);
void this_windowOpened(WindowEvent e) {
windowHWND = this.getHwnd();
System.out.println("the value is: " + this.getHwnd());
this.WindowAlwaysOnTop(windowHWND, true);
void this_windowClosing(WindowEvent e) {
System.exit(0);
C++:
#include "jni.h"
#include "Frame1.h"
#include <stdio.h>
#include<windows.h>
JNIEXPORT void JNICALL Java_Frame1_WindowAlwaysOnTop(JNIEnv *env, jclass obj, jint hwnd, jboolean flag)
if (flag)
SetWindowPos((HWND) hwnd,HWND_TOPMOST,0,0,0,0,SWP_NOMOVE|SWP_NOSIZE);
else
SetWindowPos((HWND) hwnd,HWND_NOTOPMOST,0,0,0,0,SWP_NOMOVE|SWP_NOSIZE);
return;
OS-NT4, Browser-IE5.5,NS4.7, Java-1.3.
Any information anyone can supply is greatly appreciated as I am out of things to try.
Jim.

Just as an FYI. I read the document as suggested and made the coding changes as suggested. Now I get this:
Java Web Start Console, started Mon Jul 29 10:47:27 CDT 2002
Java 2 Runtime Environment: Version 1.3.1_04 by Sun Microsystems Inc.
java.lang.ExceptionInInitializerError: java.security.AccessControlException: access denied (java.lang.RuntimePermission loadLibrary.windowOnTop)
at java.security.AccessControlContext.checkPermission(Unknown Source)
at java.security.AccessController.checkPermission(Unknown Source)
at java.lang.SecurityManager.checkPermission(Unknown Source)
at java.lang.SecurityManager.checkLink(Unknown Source)
at java.lang.Runtime.loadLibrary0(Unknown Source)
at java.lang.System.loadLibrary(Unknown Source)
at Frame1.<clinit>(Frame1.java:44)
at java.lang.reflect.Method.invoke(Native Method)
at com.sun.javaws.Launcher.executeApplication(Unknown Source)
at com.sun.javaws.Launcher.executeMainClass(Unknown Source)
at com.sun.javaws.Launcher.continueLaunch(Unknown Source)
at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source)
at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source)
at com.sun.javaws.Launcher.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Ready To Throw In The Towel...ugh!!

So I started working on rebuilding my credit and paying off some old debts in June. I significantly raised my scores from low 500's to almost 600 across the board to date. Last week, I started working on the medical collections. I called the CA and asked to have a print out of all my accounts in collections. The facility uses a particular CA. There are many that I have. Each visit etc counts as a separate account. The CA was very nice, said she would call me back once she got all accounts and exactly how much I owed in order. I was planning on calling them back, because I hadn't heard nothing back from her. Today, I got alerts of a new collection account and a change in my FICO score. I looked and OMG, 8 new collections accounts were addded from the CA that I spoke with last week. My scores took an 18 point nose dive! I'm so mad, because she never called me back and let it hit my reports. Yes, I owe these debts. I have had the worst 2 years of my life, wasn't ignoring the bills intentionally....the company I worked for went bankrupt, couldn't find work, I put myself through nursing school and my daughter had major medical bills. I had to survive until I found work, so hence, the medical bills had to wait. I am now in the position to make good on my past obligations and trying to do so. I just don't know what to do now, so frustrated and upset! Sorry, just had to vent. I love this board and all of the positive members here. Thanks for all your help.

jamie123 wrote:
sgs71 wrote:
Well, I did call and they are telling me that they can only update the CRA's as paid, that they can't delete....now what..Well...At least we all know that they are liars now...Don't we? Okay, you need to call the medical facility and try to pay the bills off that way first. Be honest and explain your situation just like you did here. Ask them if they can recall your accounts from collections and you would be happy to pay them. Just know this, they have the power to recall these accounts if they want to. You need to make sure that your sob story is powerful enough to get them to do this. Be prepared to pour it on when you make this call. If you are successful at having the accounts recalled this would be your best and easiest way to pay off the collections. I can't say this enough, you need this phone call to be successful. Stay on the phone until they agree to recall your bills. Write down a list of questions before you make this call that you can ask them if they say no. Keep asking questions. Keep them on the line until they say yes. Keep asking them to recall the accounts. Tell them you don't want to deal with that MEAN woman at the CA. She had you in tears the last time you spoke with her. Like I said...Pour it on. Please don't make any actual payments until you stop back here and let us know what has transpired. Once you make the first payment you are committed. As long as you owe them money you are in the driver's seat. YOU CAN DO THIS!!! GO GET'EM!!! Good luck!+1 Excellent advice here. Even if this doesn't work and the CA won't do a pay-for-delete, pay the collections anyway and google the HIPAA removal process (we are not allowed to talk about it here) and then you can contact the creator for help. Medical collections tend to be the easiest to get off your reports. Good luck and YOU CAN DO THIS!

My ipad says your Apple ID has been disabled. Ready to throw this out the window. Apple store could not help. The instructions on the web are useless. Anyone found the solution?

My ipad says your Apple ID has been disabled. Ready to throw this out the window. Apple store could not help. The instructions on the web are useless. Anyone found the solution?

Sorry, does this link work
http://www.apple.com/support/appleid/
I ended up having them call me then was able to give them 1 of my secret questions right and they reset things so I could reset all my secret questions.
Try going into contact support and see if you can schedule a call. There seems to be some issues with peoples' id's and this update. iTunes thought that I'd never bought anything from my computer or device before, and I clearly had, so it's like it got confused. THen I tried to get my questions reset, but the mail never came, which is why I just got a phone call because I felt it was 'real person' time.

STILL can't get Videos into 5G iPod , Ready to throw it out the window

I'm ready to throw this iPod out the window , I spent all day yesterday over 10 hours , trying to get videos onto my iPod , my iPod software and iTunes are up tp date , first I just drag and dropped them as MPEG no luck iTunes recognized and played them but wouldn't let me drag and drop them to the iPod then I used iSquint , it converted them to MPEG 4 , they transferd into iTunes and played but not the iPod I got an error that they weren't transferable and not recognized by the iPod .
I called Appe this morning and they were no help since I didn't get the Vid's from the appple store and since you only get one free service call ,and wouldn't tell me the format for the videos I didn't want to waste it . They suggested I buy Quicktime Pro .
Then I tried , Movies For My iPod . I used the transfer for iPod option , it converted them to .mp4.m4v . I drag and dropped them directly to the iPod no luck , they're there but wont play or show up in the iPod then I opened up iTunes and drag and droppped them into iTunes again played in iTunes not transfered to the iPod although it said it was updating .
Then ,I tried the custom settings file format MP4 , video format , MPEG-4 Improved , Image Size 320 X 240 QVGA , again I tried to drag and drop them onto the iPod still not there , now I tried to drag and drop unto iTunes , again they're there and play but won't show up on the iPod . I've pretty much had it .
In the Movies For MY iPod they're are some custom settings . File Format MP4(ISMA) In the Video there is an MPEG-4 Improved setting with a bit rate of 256 kbits/sec Image size 320x 240 QVGA frame rate 30 plus alot of other settings which I have no idea what they are .
Today I have 6 hours of frustration into this still no luck . I'm really disappointed with Apple ,I started out with the first iMac a Bondi Blue and have been working my way up , I have an iBook , an iMac Graphite , a G4 iMac a 15G 3G iPod now the 5G iPod . Apple should have included Quick Time pro in the G5 , and only one support call, come on , even Dell gives you a year of support .
And to top it all off the Black is beautiful but scratches easily , I'm a chef , my nails very short and allready it's scratched to bits by the wheel, I keep it in a case when I'm playing it , you can hardly touch it . I'm not very happy with Apple and this iPod , they rushed it out for the holiday , so if your in the jacksonville Florida area look for a flying iPod .

Lets run down a list of possibilities:
1) You are using iTunes 6 here, correct?
2) You did not say whether or not you are running in auto-sync, manual management, or "Enable Disk" mode. If you left it in the default mode as installed (auto-sync), then after dropping your movies into iTunes (or adding them to the Library), simply connect your iPod and allow it to auto-sync (mirror) the current contents of iTunes. (You can also try "Update iPod" option under the File menu, but I have found it unreliable -- possibly owing to "sleeping" iPod.)
3) Not sure if your reference to "dropping the movie on the iPod" is a reference to the iPod desk icon in manua/disk enabled mode or the iPod "Source" reference/associaed contents list in iTunes. Could you clarify where you are attempting to "drag 'n drop" and/or the selected sync mode of operation in your iPod Preferences.
4) As to conversion to iPod compatible formats, recommend you stick with MoviesForMyPod and/or iSquint if you are restricted to QT Pro 6 and not sure what settings to use for MPEG4 preset collection/QuickTime Movie full manual mode.

Please Help! Ready to throw my iPhone out the window!

First time posting on the forums but it's gotten to the point where my phone isn't even usable and I either need some answers or a good excuse to smash it.
So here's the story:
I got my iPhone 3G (black, 16GB) in September (I think), last year. The phone operated fine with only minor annoyances as software updates came down to fix issues, no big deal. About 10 months in, the phone starts acting up:
If you want clarification on some problem, ask. I don’t want to type out 8 paragraphs if I don’t have to, should be pretty self-explanatory.
Before OS 3:
1.) Can’t slide to answer calls. After ringing stops phone behaves normally.
2.) Doesn’t charge from wall or computer (happened randomly). Plug phone in, it says it’s charging but never charges.
3.) Can’t end calls / call doesn’t end when other line is hung up (thanks for wasting my minutes).
(these problems persist even with hard resets and full restores, including setting the phone up as a new phone rather than restoring from a backup)
After OS 3 AND full restore:
1.) Can’t slide to answer calls. After ringing stops phone behaves normally.
2.) Can’t end calls / call doesn’t end when other line is hung up (thanks for wasting my minutes).
(same as above, problems persist with hard resets and the like)
At any rate, I was home one weekend and figured I’d take the phone to the Genius bar at the Mayfair Mall Apple Store. Sounded like a good plan until I get to the mall and find the store is being renovated (seriously Apple, you can’t just put that on your site that a store is closed for some reason? Give me a break). Home is 3 hours away for me and the closest Apple store is 2.5 hours away. Awesome.
I deal with the problems for another month or so until my girlfriend and I take a trip to visit her friend in Minnesota. While there we go to the Mall of America so I decide to go to the Apple Store there (which is flappin’ giant, by the way). I explain my problems to the ‘Genius’ as well as informing him of the numerous restores/resets I’ve done both before and after the 3.0 update. He checks the phone for water damage and concludes that the headphone/dock ports are dusty which is causing the charging problem. I proceed to tell him I’ve cleaned them with compressed air before and the problems continued but he’s the ‘Genius’ so I let him do his thing and clean them again. Afterwards, he concludes (via the iPhone diagnostic software they have) that since I haven’t done a restore in about a month that I should do another one as that will likely remedy the problem. Right. Was he even listening when I explained that the problems happened before and after the 3.0 update or that I had on numerous occasions attempted to remedy the problem with hard resets and restores? Nope. My girlfriend over hears this (she is aware of the problems I was having and is a Apple-certified hardware technician at our local Mac store) and comes over to reiterate (albeit slightly more forcefully than I had initially) that the problems occur regardless of restore state or software version. The ‘Genius’ finally decides he can replace the phone after explaining to him that we are not anywhere near an Apple store and that there’s little time left in the warranty. I get my new phone set up and ready to go. Whew.
Everything is great. Phone works, no issues. Until ~2 months ago, new issues start cropping up.
OS 3.1+ (happen on all versions):
1.) Can’t sync, get “unable to complete. Phone was disconnected.” Error. (I checked around the forums and tried a few things but was unable to resolve the issue, including trying to remove the files that it kept ‘disconnecting’ on when it got to, no effect)
2.) Installing an application (be it via App Store on the phone or via sync with my desktop) results in the phone being unable to boot if turned off. When attempting to turn it back on, Apple logo shows then phone goes off after a few seconds. Only way to resolve this is by booting the phone directly to restore mode and doing a full restore.
3.) Earlier this week, my phone wouldn’t boot after having no apps (0, zero, zip, nada) on it after restoring it a few weeks back. Apple logo showed up then the spinning loading animation overlaid on the logo only to freeze. Attempted booting again and it came on (whew).
4.) Today, my phone wouldn’t boot at all, again, no apps are on or have been on the phone since I last restored it. Tried turning it off/on a few times, no good. I ended up restoring the phone again.
At first, my girlfriend was convinced that it was because I was synching with my desktop PC (obviously, blame it on the PC first), which I’ve been using since I got the phone and everything was fine until both phones randomly decided to crap out. I ended up restoring it on my MacBook Pro as a new phone just to see but the same thing happens with the apps causing it to not boot. After that we thought that it might be a single (or a few) apps that were just taking the phone down for some reason. I restored the phone with no apps and it seemed to be ok so I put 3 apps that I’ve had pretty much since they were available (and used to work without issue) back on to see. The plan was to add a few apps until the phone stopped working properly to narrow down the offending app. Just kidding! Just having those 3 apps (Beejive IM, Facebook, iDracula) causes the phone to not boot. I restore and try just Facebook. Same thing, phone doesn’t boot. Restore, try just Beejive. Same thing, phone won’t boot. By the way, the phone doesn’t boot even without me having LAUNCHED THE APPS AT ALL. Just by being on my phone it’s totally hosed.
At this point I have no idea what to do. I want to like my iPhone again but it’s terribly worthless when I have to restore it every other day and can’t use my ~$90 worth of apps (PS: even Apple’s own ‘Remote’ app brings the phone down). I really, really hate to say it but my old HTC Hermes (Windows Mobile 5/6) PDA phone was better than this (and WinMo is god-awful).
Does anyone have any suggestions? My phone is out of warranty now and I don’t have money to buy another phone even if I wanted to.
Also, I treat my phone like a baby. It hasn't been dropped a single time, been near water, or operated outside of the safe operating temp guidlines.
I'm willing to elaborate on any of the information I provided above, just let me know.
Message was edited by: xxjudgmentxx

After the restore did the phone work properly for a while? Say, a day or so?
If so it is possible you have an app that doesn't let go of memory properly. I reboot my iPhone ( hold sleep/wake and hole till you see the apple logo) every few days. This resets the memory. The iPhone OS has doesn't seem to mange memory very well yet. So a reboot will help with that. I have had my phone almost slow to a stop before I started rebooting. Always reboot after installing a new app. Also do you close all pages in Safari when you are done? This is a good practice. Safari will run in the background and use processor time and drain your battery quicker. Create a new blank page then close all others when you are done browsing for a while. I have also found that certain web site that have animated images like weather maps will turn the phone into molasses. As soon as i close that page it gets faster.
If all of the above have no effect then as Tamara said it is time for a trip to the Genius bar.
Good luck

I'm ready to throw my iBook in the trash!

I have been using PCs forever and 2 years ago I decided to make the switch to a Mac because I heard so many good things about them. Well, I'm starting to think I made a big mistake! I'm about to throw this stupid iBook in the trash because it freezes ALL the time. The only software I've loaded on to it is Photoshop Elements and the Microsoft office stuff. I basically use my laptop for surfing the 'net, writing documents, and loading pics in to iPhoto. I have 3 years of Apple Care and when I tried to call them recently to get some help, I was on hold for over 15 mins. I got tired of waiting for a tech, so I hung up. At this point, I absolutely hate my iBook and am ready to go buy a PC, unless someone can help me out and get this stupid thing to stop freezing ALL the time! (Sorry for the venting....I'm just SOOOOO completely fed up with this thing -- I spent a decent amount of money on it and have only had it for 2 years. I expected it to perform so much better than it has been.) Thanks for reading.

Unfortunately, with the iPhone and Leopard coming out, I think Apple Tech Support has been swamped and from what I hear, it's hard to get through. It might help to call earlier in the day.
Do you by any chance have access to an Apple Store? If so, you could go online and make an appointment with the genius bar and see if they cold help.
Freezing could be software or hardware related. It's possible your hard drive is getting too full. How big is your hard drive and how much free space do you have?
On general principles, you could go to Disk Utility and verify both permissions and the disk and repair if necessary. This might not solve the problem, but it is good practice and will eliminate one possible source of problems.
On general principles, you could run the Apple Hardware Test (on one of your gray install discs that came with your computer) and also the Tech Tool Delux CD that came with your Applecare and see if anything shows up in the form of an error code.
Usually the method is to eliminate software as a possible cause before looking to hardware. I am not the one to advise you on this as I am not a software expert. One way to do this is to reinstall the OS, but that is a lot of trouble, and I think there are alternative things to try first. One thing to try is to download the combo update from the Apple site. But it would be best to let the software experts on this forum guide you through this, and I hope they will post their recommendations.
One thing to be aware of is that there have been some logic board problems with the iBooks that can cause freezing. These have been extensively discussed on this forum. If that turns out to be the case with yours, it is Apple's problem and they will have to fix it under warranty.
Sorry that you are having these problems. I can relate because my iBook started to freeze too--after it was out of warranty. We are just users on this forum, but we will do our best to help you out.
Please post back about your free hard drive space and what if anything you found out from DU and the AHT and we will take it from there.
Good luck!

Getting error code 1611 when trying to restore my Ipod. I have tried a forced restore and disabling my computer security and still nothing...ready to throw it out the window at this stage...help!!

Getting error code 1611 when trying to restore my Ipod. I have tried a forced restore and disabling my computer security and still nothing...ready to throw it out the window at this stage...help!!

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
If you also unsuccessful on another computer then time for an appointment at the Genius Bar of an Apple store. It would see that your iPod needs service as specified in the article.

HT201210 I am absolutely frustrated with this new phone. My old phone a 3G took a total dump and would not update, so, I bought the 4G with Siri and it will not update either. The error message is a "3014" again. I am ready to throw this thing against the

I am absolutely frustrated with this new phone. My old phone, a 3G, took a total dump, so, I bought this new 4G with Siri and I cannot get it to update. I keep getting the same error message that I got with the 3G error "3014". I am ready to throw it against a brick wall!!

The support document that you refrerred from explains it, however I have posted it here.
Error 3014
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com.

I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to iCloud pops- up constantly. My iCloud account is registered with an old email and password. I do not remember the

I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to ICloud pops- up constantly. My ICloud account is registered with an old email address and password. I do not remember the password to my ICloud account, and ID address that my ICloud account is registered under is an old email adress which is deleted right now (the old mail account is deleted). I don’t have a rescue email adress and I don’t know the answers to the security questions, so I have no way of changing the ICloud password. A message asking me to sign in to ICloud pops up constantly, but I always just hit cancel. However, now I am unable to access Find My IPad. How do I get my ICloud account changed and registered to be under my current Apple ID (email) and password? It is possible to set the device as New Ipad?

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

I used to use the free version of Adobe Reader to convert my publisher files to pdf files. When I was making a booklet for our hockey team, it said I had to buy it. Now I bought it and it won't convert the files. I am ready to throw this computer out the

I used to use the free version of Adobe Reader to convert my publisher files to pdf files. When I was making a booklet for our hockey team, it said I had to buy it. Now I bought it and it won't convert the files. I am ready to throw this computer out the window!! Can you tell me what is the problem? No it does not exceed 100 M. either.

Adobe Reader never converted Publisher files to PDF, for free, never. I suspect you use to have the (paid for) Adobe Acrobat. Sometimes people have Acrobat (more than $300 worth) and install Adobe Reader over the top, losing that valuable software.
That said, if you subscribed to PDF Pack it should do this conversion. What exactly happens now.

I have an Apple tv and an iPad. When watching films on my iPad, I switch to apple tv. Thereafter I only get sound on my 'HD ready Sharp' tv and the visuals remain on the iPad. Can anyone help resolve this problem.

I have an just recently bought sn apple tv. When watching a film on my iPad, I switch to watching the programme via my apple tv on my connected 'sharp hd ready' tv. Once connected, onmy tv I only get sound and the visuals remains on my iPad. I have checked my airplay which is on but I have not set a password. Checked all other settings on my tv and I'm unable to determine what to do next.
Please someone help.
Courtleah

Welcome to the Apple community.
Websites and third party Apps need enabling before they will allow AirPlay of Video content. Some Website/App developers have not enabled their products, some simply haven't got around to it yet, others have stated that they won't be enabling AirPlay (likely as a result of licensing issues).
If you have an iPad 2 or better, you may be able to mirror these videos.

Ok I am ready to throw my S3- it drops calls constantly- sent it back, got a new one, now is doing the same thing- HELP???

OK ok I am ready to throw my S3- it drops calls constantly- sent it back, got a new one, now is doing the same thing- HELP???- I know others have had this problem , is there a permanent fix or do i switch phones?

Hi kiz,
I also have the Galaxy S3 and I have not experienced any issues with calls. I want you to have the same experience! As indicated by Ann154 (thank you!), the coverage in your area may have something to do with the quality of your calls. Please provide us with your ZIP code and we'll check the type of coverage in your area. We can also replace the SIM card to ensure that this issue is not SIM card related. If you have not requested a SIM card replacement yet, please follow me and send me a DM with your account number and I will follow up with you to order a SIM card replacement.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

Almost ready to throw in the Apple Towel :(

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