AME - Unknown Error encoding failed/freeze/hangs h.264

Hi Guys,
I am using Premiere Pro CS (6.0.3) update. I have been working on Premiere , After Effects and AME for at least 1 year. I bought Adobe Production Premium Box. Usually I use footage from Canon 5d and GOPRO 2 and 3. Lately, longer video have been crashing after 10 min when rendering to H.264 - mov or just h.246 in 1080p 25fps (both using AME and Direct Export in Premiere). I never had this problem before with longer videos (10 min long and more). I tried different source paths, no effects, frame blending, turn of Mercury Playback engine.
Messages:Unknown Error Encoding failed - if using AME (sheep sound)
Or: Freeze - the program does not repond and I have to close it
Using direct premiere export - freezes or just stands still during rended/hangs.
MXF, loosles AVI seems fine.
I tried different projects and all formats. I checked CPU temp and it is max 60C.
I lost all hope. Is it hardware?
Windows 7 Enterprise 64bit
MB Asus m4a785t evo
AMD Phenom II x4 955BE
Nvidia GTX 580 DCII (Cuda)
SSD - system (256GB)
2 x hdd 7200 (2x500GB)
Ps. i used cache clean, mercury playback on/off, different GPU - still crashes on H.264 (Youtube 1080, Vimeo 1080, Android Table 1080 25fps)
Any tips?
Arti

That dreaded sheep!
While I would still want more RAM for AE to operate off, I dont think that is the problem. The only other thing I persoanlly can suggest is that that is an installation error on AME.
Uninstall all programs that use AME - Premiere, After Effects, Flash etc, restart yourt machine then reinstall.
Then try again.

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Workflow Started (2012-01-02 13:56:58 +0000)
OS X Server 10.8.3 (12D78), System Image Utility 10.8.3 (624)
Starting action: Define Image Source (1.4)
Finished running action: Define Image Source
Starting action: Create Image (1.7.2)
Starting image creation process...
Create NetRestore Image
Initiating NetRestore from installed volume.
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# sourced in by the various SIU scripts
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# Dump a list of any still open files on the mountPoint
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fi
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local opt=""
if [ -e "${srcVol}/usr/lib/pam/pam_serialnumber.so.2" ]; then
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Enabling shell image remote access support"
opt="-v"
fi
# install some things (again which aren't part of BaseSystem) needed for remote ASR installs
/usr/bin/ditto $opt "${srcVol}/usr/lib/pam/pam_serialnumber.so.2" "${mountPoint}/usr/lib/pam/pam_serialnumber.so.2" || return 1
if [ -e "${srcVol}/usr/sbin/installer" ]; then
/usr/bin/ditto $opt "${srcVol}/usr/sbin/installer" "${mountPoint}/usr/sbin/installer" || return 1
fi
# copy the sshd config and add our keys to the end of it
if [ -e "${srcVol}/etc/sshd_config" ]; then
/bin/cat "${srcVol}/etc/sshd_config" - > "${mountPoint}/etc/sshd_config" << END
HostKey /private/var/tmp/ssh_host_key
HostKey /private/var/tmp/ssh_host_rsa_key
HostKey /private/var/tmp/ssh_host_dsa_key
END
fi
fi
return 0
# If it exists, install the sharing names and/or directory binding support to the install image
HandleNetBootClientHelper()
local tempDir="${1}"
local targetVol="${2}"
local opt=""
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
opt="-v"
fi
if [ -e "${tempDir}/bindingNames.plist" ]; then
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Installing Directory Service binding information"
fi
/usr/bin/ditto $opt "${tempDir}/bindingNames.plist" "${targetVol}/etc/bindingNames.plist" || return 1
/usr/sbin/chown root:wheel "${targetVol}/etc/bindingNames.plist"
/bin/chmod 644 "${targetVol}/etc/bindingNames.plist"
fi
if [ -e "${tempDir}/sharingNames.plist" ]; then
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Installing Sharing Names support"
fi
/usr/bin/ditto $opt "${tempDir}/sharingNames.plist" "${targetVol}/etc/sharingNames.plist" || return 1
/usr/sbin/chown root:wheel "${targetVol}/etc/sharingNames.plist"
/bin/chmod 644 "${targetVol}/etc/sharingNames.plist"
fi
if [ -e "${tempDir}/NetBootClientHelper" ]; then
/usr/bin/ditto $opt "${tempDir}/NetBootClientHelper" "${targetVol}/usr/sbin/NetBootClientHelper" || return 1
/usr/sbin/chown root:wheel "${targetVol}/usr/sbin/NetBootClientHelper"
/bin/chmod 555 "${targetVol}/usr/sbin/NetBootClientHelper"
/usr/bin/ditto $opt "${tempDir}/com.apple.NetBootClientHelper.plist" "${targetVol}/System/Library/LaunchDaemons/com.apple.NetBootClientHelper.plist" || return 1
/usr/sbin/chown root:wheel "${targetVol}/System/Library/LaunchDaemons/com.apple.NetBootClientHelper.plist"
/bin/chmod 644 "${targetVol}/System/Library/LaunchDaemons/com.apple.NetBootClientHelper.plist"
# finally, make sure it isn't disabled...
/usr/libexec/PlistBuddy -c "Delete :com.apple.NetBootClientHelper" "${targetVol}/var/db/launchd.db/com.apple.launchd/overrides.plist" > /dev/null 2>&1
fi
return 0
# If any exist, install configuration profiles to the install image
InstallConfigurationProfiles()
local tempDir="${1}"
local targetVol="${2}"
local profilesDir="${targetVol}/var/db/ConfigurationProfiles"
if [ -e "${tempDir}/configProfiles.txt" ]; then
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Installing Configuration Profiles"
fi
/bin/mkdir -p "${profilesDir}/Setup" || return 1
# Make sure the perms are correct
/usr/sbin/chown root:wheel "${profilesDir}"
/bin/chmod 755 "${profilesDir}"
/usr/sbin/chown root:wheel "${profilesDir}/Setup"
/bin/chmod 755 "${profilesDir}/Setup"
/usr/bin/touch "${profilesDir}/.profilesAreInstalled"
CopyEntriesFromFileToPath "${tempDir}/configProfiles.txt" "${profilesDir}/Setup" || return 1
# Enable MCX debugging
if [ 1 == 1 ]; then
if [ -e "${targetVol}/Library/Preferences/com.apple.MCXDebug.plist" ]; then
/usr/libexec/PlistBuddy -c "Delete :debugOutput" "${targetVol}/Library/Preferences/com.apple.MCXDebug.plist" > /dev/null 2>&1
/usr/libexec/PlistBuddy -c "Delete :collateLogs" "${targetVol}/Library/Preferences/com.apple.MCXDebug.plist" > /dev/null 2>&1
fi
/usr/libexec/PlistBuddy -c "Add :debugOutput string -2" "${targetVol}/Library/Preferences/com.apple.MCXDebug.plist" > /dev/null 2>&1
/usr/libexec/PlistBuddy -c "Add :collateLogs string 1" "${targetVol}/Library/Preferences/com.apple.MCXDebug.plist" > /dev/null 2>&1
fi
fi
# Converts a list of scripts (full paths contained in the file at $1) into packages in $3
InstallScriptsFromFile()
local tempDir="${1}"
local theFile="${2}"
local targetDir="${3}"
local opt=""
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Converting scripts into install packages"
opt="-v"
fi
while read FILE
do
if [ -e "${FILE}" ]; then
# make an installer package out of the script
CreateInstallPackageForScript "$tempDir" "${FILE}" || return 1
# copy the resulting package to the Packages directory
local leafName=`basename "${FILE}"`
/usr/bin/ditto $opt "${tempDir}/${leafName}.pkg" "${targetDir}/${leafName}.pkg" || return 1
# clean up
/bin/rm -r "${tempDir}/${leafName}.pkg"
fi
done < "${theFile}"
return 0
# Prepare the source by deleting stuff we don't want to copy if sourcing a volume
PostFlightDestination()
local tempDir="${1}"
local destDir="${2}"
local opt=""
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Performing post install cleanup"
opt="-v"
fi
# delete the DS indices to force reindexing...
if [ -e "${mountPoint}/var/db/dslocal/indices/Default/index" ]; then
/bin/rm $opt "${mountPoint}/var/db/dslocal/indices/Default/index"
fi
# detach the disk and remove the mount folder
DetachAndRemoveMount "${mountPoint}"
if [ $? != 0 ]; then
echo "Failed to detach and clean up the mount at '${mountPoint}'."
return 1
fi
echo "Correcting permissions. ${ownershipInfoKey} $destDir"
/usr/sbin/chown -R "${ownershipInfoKey}" "$destDir"
# Prepare the source by deleting stuff we don't want to copy if sourcing a volume
PreCleanSource()
local srcVol="$1"
local opt=""
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
opt="-v"
fi
if [ -e "$srcVol/private/var/vm/swapfile*" ]; then
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Removing swapfiles on $1"
fi
/bin/rm $opt "$srcVol/private/var/vm/swapfile*"
fi
if [ -e "$srcVol/private/var/vm/sleepimage" ]; then
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Removing sleepimage on $1"
fi
/bin/rm $opt "$srcVol/private/var/vm/sleepimage"
fi
if [ -d "$srcVol/private/tmp" ]; then
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Cleaning out /private/tmp on $1"
fi
/bin/rm -r $opt "$srcVol/private/tmp/*" > /dev/null 2>&1
fi
if [ -d "$srcVol/private/var/tmp" ]; then
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Cleaning out /private/var/tmp on $1"
fi
/bin/rm -r $opt "$srcVol/private/var/tmp/*" > /dev/null 2>&1
fi
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Cleaning out devices and volumes on $1"
fi
if [ -d "$srcVol/Volumes" ]; then
/bin/rm -r $opt "$srcVol/Volumes/*" > /dev/null 2>&1
fi
if [ -d "$srcVol/dev" ]; then
/bin/rm $opt "$srcVol/dev/*" > /dev/null 2>&1
fi
if [ -d "$srcVol/private/var/run" ]; then
/bin/rm -r $opt "$srcVol/private/var/run/*" > /dev/null 2>&1
fi
# Copy kernel and build the kext cache on the boot image
PrepareKernelAndKextCache()
local srcDir="$1"
local destDir="$2"
local opt=""
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Preparing the kernel and kext cache for the boot image"
opt="-v"
fi
# Insure the kext cache on our source volume (the boot shell) is up to date
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Updating kext cache on source volume"
fi
/usr/sbin/kextcache -update-volume "${srcDir}" || return 1
# Copy the i386 and, if it exists, the x86_64 architecture
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Installing the kext cache to the boot image"
fi
# make sure this doesn't exist
if [ -e "${destDir}/i386" ]; then
/bin/rm -rf "${destDir}/i386"
fi
# Install kextcaches to the nbi folder
if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
echo "Creating a kernelcache for the boot shell"
fi
/bin/mkdir -p $opt "${destDir}/i386/x86_64" || return 1
/usr/sbin/kextcache -arch x86_64 -L -N -S -z -K "${srcDir}/mach_kernel" -c "${destDir}/i386/x86_64/kernelcache" "${srcDir}/System/Library/Extensions" || return 1

I am seeing a very similar output trying to make a netrestore image of a 10.8.4 Macbook Air on a 10.8.4 Mac Mini running OSX Server. Gets to 84% and then shows the -1 progress and then just hangs until I cancel it (I haven't tried leaving it over night but left it that way for hours).
Did you ever figure out what was going on or have a workaround to create an image?
Thanks!

-53 unknown error for music sync in 3gs

I want to sync my music to iphone 3gs. But it appears that -53 unknown error and failed to sync.
How to solve it thanks
Message was edited by: carsonng2000

I'd like to see if anyone has an info on this as well...
thx
Message was edited by: iPhoNettie

Encoding failed: unknown error in CS4 Windows 7

I'm getting the following error near the end of an Adobe Premiere CS4 sequence that I'm trying to encode:
- Source File: X:\scripts\rubyconf2009\premiere\19-nov-2009-14-10-east-meets-west-yuki-sonoda.prproj
- Output File: X:\scripts\rubyconf2009\premiere\19-nov-2009-14-10-east-meets-west-yuki-sonoda-large.mp4
- Preset Used: Custom
- Video: NTSC, 1280x720, 29.97 [fps], Progressive
- Audio: AAC, 64 [kbps], 48 kHz, Mono
- Bitrate: VBR, 1 Pass, Target 0,50, Max 1,00 [Mbps]
- Encoding Time: 01:03:33
25.01.2010 13:45:17 : Encoding Failed
Error compiling movie.
Unknown error.
I'm really not sure what the problem is. Everything seems fine in all my other movies but something in this one (and one other one) seem to be causing these failures. Any advice you could give would be really appreciated.

What are the source files in this (and the other offending) Project? Do they match those Sequence/Project Presets?
Does the Audio in these source files differ in any way?
What is different about this/these Project(s), from the others?
Often, Encoding will fail because of gaps in the Video. However, the error message is usually "Failure to Return Frame."
Good luck,
Hunt

One solution to AME stops encoding using Mercury Engine with an "Unknown Error" - Mac only

I recently switched from FCS to CS5.5 - it's been a somewhat rough ride - and I kept getting an "Unknown Error" if I tried to export a sequence while having the mercury engine gpu-enabled.
After finishing my latest project just three days ago I found a solution, go figure. Well, here it is: the offender were imported dissolves from FCP. They play perfectly in PPro, they render perfectly in software mode, but never once while using the GPU. The solution to that is equally simple: deleting the offending dissolves and create a new dissolve, same length, same effect name, nothing's changed. But now, they render just beautifully using Mercury Engine in GPU mode.
If somebody likes to look into that, I created a small project for re-checking.

Sure, no problem. Where would you like me to put it? Including the sources, its about 50MB (I replaced to original footage with low-res, low-datarate stuff). Or do you only need the project file?

Quicktime encoding using x264 encoder failing in AME 6.0.2.81 and Mac OS 10.8.2

I'm trying to encode an x264 codec Quicktime using AME 6.0.2.81 and Mac OS 10.8.2. I also tried it with two versions of the x264 encoder which I downloaded from here: http://www.macupdate.com/app/mac/24173/x264encoder
This encoder works 100% fine and better than the h264 encoder when using Apple Compressor and Apple QT Pro V7. I've been however trying to transition all of my video encodes to AME due to a number of reasons: dynamic link to AE, Premiere and the interface to name a few.
Everytime I start an encode it gives me an error and I hear that blasted sheep. lol. This is what the log displays, which is frankly probably no help to anyone.
- Encoding Time: 00:00:00
01/13/2013 04:48:10 PM : Encoding Failed
Export Error
Error compiling movie.
Unknown error.
I've also tried to specify the bitrate and have had no luck. Whether I specify the bitrate or not, I still get the error. The source video has been PNG sequences and ProRes movies at 1920x1080, 29.97fps. Both result in the same unknown error.
Any suggestions? Thanks!

I know this is pretty old now, but I thought I'd add a reply for those who are having this issue. I just had AME CC 2014 fail on me today, and this is the FIRST thing I've ever tried to render with it. I'm using a TGA sequence and exporting to an X264 codec Quicktime MOV file at 720p. I restarted a few times, repaired permissions etc. and nothing worked except for the following.
I went to:
Library/Preferences/Adobe/Adobe Media Encoder/8.0/
I deleted the entire 8.0 folder (or you could delete whatever version you are having problems with). I then restarted AME and the preferences were recreated and I could successfully use the x264 codec again. Hope this helps someone.

Adobe Media Encoder Unknown Error

I'm trying to export an Adobe Premier Pro file on Adobe Media Encoder. Each time I try, it gets about halfway through, then this error message comes up:
- Source File: /Users/A25/Library/Caches/TemporaryItems/Incubus Trailer Rough Cut.prproj
- Output File: /Users/A25/Desktop/Odyne Theatrical Trailer.mp4
- Preset Used: HDTV 1080p 25 High Quality
- Video: PAL, 1920x1080, 25 [fps], Progressive
- Audio: AAC, 160 [kbps], 48 kHz, Stereo
- Bitrate: VBR, 1 Pass, Target 32.00, Max 40.00 [Mbps]
- Encoding Time: 00:07:07
Mon Apr 15 12:48:21 2013 : Encoding Failed
Error compiling movie.
Unknown error.
I've tried different video presets (1440x1080, 1920x1080 etc), but this message has appeard every time. Any ideas how to export it?
Thanks

Please read here:
"Error compiling movie" when rendering or exporting with Premiere Pro CS3, CS4, CS5, CS5.5, CS6
and here:
Adobe Forums: FAQ: What information should I provide when asking a question on this forum?
Jeff

Error message when opening Outlook: The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook.

In an Exchange 2010 server/Outlook 2013 environment, one of our users is getting an error message every time they start Outlook. The error message says: "The operation failed. The messaging interfaces have returned an unknown error. If the problem
persists, restart Outlook."
The error log message details are as follow:
System
Provider
[ Name]
Microsoft Office 15 Alerts
EventID
300
[ Qualifiers]
0
Level
4
Task
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-01-08T15:54:49.000000000Z
EventRecordID
655
Channel
OAlerts
Computer
Computer-Name.domain.local
Security
EventData
Microsoft Outlook
The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook.
301670
15.0.4420.1017
xyfc
0x8004011B
The system is as follows:
Size of .pst file: 2.3 GB (Unicode format so there should be plenty of space left)
OS: Windows 7 (64-Bit)
Application: Outlook 2013 (32-Bit)
The user upgraded from Outlook 2010 a few months ago and the error message has only recently started appearing on startup. I thought it was a corrupt mail profile, so I have already tried creating a new mail profile, as well as the repairing tool in Outlook.
I even tested another email account and that worked just fine. So apparently it is something wrong with the specific user's account/profile and not something wrong with the computer - since my email account worked fine on his computer.
Any help would be greatly appreciated.

I had the same error message, only in my situation Outlook would only open successfully every 4 or 5 attempts. When Outlook would open (versus just hanging at the splash screen), I would get two dialog boxes with the warning/error message.
After I clicked okay I could get into Outlook.
Previously I experienced this problem running my Office 2010 client with my Exchange 2007 mailbox on my old laptop. The problem followed my mailbox through an Exchange 2010 migration (so new Exchange org), client upgrade to Outlook 2013, and a new
laptop (so I knew it wasn't a corrupt profile). This led me to the conclusion that it was a corrupt item(s) in my mailbox.
To resolve the issue, I archived *everything* in my mailbox to a PST file, ran SCANPST to fix the corruption, and then uploaded everything back into my Exchange mailbox one folder at a time, stopping after each folder to close and restart Outlook so I could
narrow down which folder had the corrupt item if the problem recurred. I'm happy to say my issue is now resolved.

Attempt to burn a disc failed - unknown error 4260

I see there are lots of topics about not being able to burn CDs in iTunes but I can't find one with the exact same error message as mine - 4260. I've not had any problems before (I haven't tried to burn a CD for some months), but today I tried to burn a CD with purchased tracks from iTunes Store, and it seemed to have burned okay. Then when I played it in the car, the first 3 tracks were fine and then the rest were jumpy and had an awful background noise. Came home and found it wouldn't play properly in the computer (froze iTunes at track 4) or on my CD player. Tried again to burn to another disc, iTunes went through the motions, no problem, then said it was finalising the disc, then suddenly said it was cancelling the burn, and "Attempt to burn a disc failed. An unknown error [4260] occurred". Again the first three tracks play okay, but the rest do not. The first 11 tracks are from an album I only downloaded yesterday, they play from the library and are authorised to play on my computer, so that's not the problem.
I can't find a reference to this particular error on iTunes support base online or in this forum. If anyone can help I'd be very grateful but I realise that it's a big problem for a lot of people. I don't understand why it worked alright before but now doesn't. I upgraded to the latest version of iTunes recently (v.6.0.4.2), so perhaps that's the problem?
Here is the report from the CD diagnostic run on iTunes:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
MICRO-STAR INTERNATIONAL CO., LTD MS-6330
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: ASAPIW2K (6.0.2.0),
UpperFilters: InCDPass (4.3.14.1), incdrm (4.3.14.1), GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA RIVA TNT2 Model 64/Model 64 Pro\RIVA TNT2 Model 64/Model 64 Pro
Found aspi32 running.
IDE\DiskIBM-DPTA-372050_______________________P76OA30A, Bus Type ATA, Bus Address [1,0]
IDE\DiskST313032A______________________________3.09___, Bus Type ATA, Bus Address [0,0]
SBP2\GENESYSLOGIC&1394_TOIDE&CmdSetId104D8&GenDisk, Bus Type IEEE 1394
USBSTOR\DiskHP_____psc_2210_______1.00, Bus Type USB
IDE\CdRomATAPIDVD_RW_8XMax______________________130D___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomLGCD-ROM_CRD-8521B_____________________1.04___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
F: ATAPI DVD RW 8XMax, Rev 130D
Audio CD in drive.
Found 22 songs on CD, playing time 75:39 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:26:60
Track 3, start time 08:06:35
Track 4, start time 12:29:15
Track 5, start time 14:48:47
Track 6, start time 18:31:10
Track 7, start time 21:31:12
Track 8, start time 23:43:07
Track 9, start time 26:55:27
Track 10, start time 29:40:62
Track 11, start time 32:54:35
Track 12, start time 35:06:00
Track 13, start time 38:08:42
Track 14, start time 41:35:50
Track 15, start time 44:56:25
Track 16, start time 48:27:45
Track 17, start time 52:18:55
Track 18, start time 56:08:45
Track 19, start time 59:15:15
Track 20, start time 62:38:27
Track 21, start time 66:04:40
Track 22, start time 70:58:45
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 16.
The drive CDRW speeds are: 16.
The drive DVDR speeds are: 16.
The drive DVDRW speeds are: 16.
G: LG CD-ROM CRD-8521B, Rev 1.04
Drive is empty.
The last failed audio CD burn had error code 4260(0x000010a4). It happened on drive F: ATAPI DVD RW 8XMax on CDR media at speed 24X.
Thanks for any help. Anyone from Apple out there??
Mal
AMD Athlon XP 2000+ Windows XP Pro
AMD Athlon XP 2000+ Windows XP Pro

In case anyone reads this, I managed to burn my CD by changing the speed of the burn in iTunes. It was set on Maximum possible and I noticed from the CD Diagnostic report (see previous article) that the speed of the drive was listed as 16, but the burn had failed at 24x, so I reduced it to 12 to be safe, and it worked. It plays okay in the car but I have noticed that when I restart the player, it doesn't seem to recognise the CD and ejects it so that I have to push it back in, and it then starts at track 1 again. Not sure if this is to do with the way it was burned, but at least its playing the tracks!
Mal
AMD Athlon XP 2000+ Windows XP Pro

Media Encoder cc 2014.1 crashing with unknown error on h.264 every time

I am unable to render ANY timelines using h.264 for any format (presets or customized). The audio preparation procedure completes and the timeline seems to render fine for a while. The render never committees and variably crashes somewhere during the render with the very helpful "Unknown Error" every singe time.
Example from the log file:
- Encoding Time: 00:06:03
10/26/2014 02:59:12 PM : Encoding Failed
A low-level exception occurred in: H.264 (Exporter)
Export Error
Error compiling movie.
Unknown error.
Anyone have a suggestions? Any solutions, Adobe?

Hi KB8WFH,
KB8WFH wrote:
It is almost never in the same place. I have encountered both on a Mac and a Windows PC a problem where it will always crash when it encounters a Warp Stabilizer effect added to a clip. But even removing those, the render failed every time at seemingly random place soon the same sequence/timeline being rendered.
That's pretty frustrating but it doesn't sound familiar. I can look into it.
KB8WFH wrote:
I have noticed that this seems to now only happen on projects I upgraded from a previous version of Premiere.
OK. Sorry to hear that exports are affected as well.
KB8WFH wrote:
I understand Adobe's policy is that it is not a good idea to move a project from over version into an upgraded application, but this is really not practical.
Actually, it's not Adobe's policy, it's mine. It's also been a general editor's rule of thumb since the dawn of NLEs.
Project file handling is something I learned in trade school. I was taught to protect the project file from application updates. This was at Avid Bootcamp back in 1996 by some of the best NLE instructors in Hollywood. Eventually, I taught these concepts to my NLE students when I became a certified instructor a bit later.
I learned that not only do you avoid updating your project file, but you must have at least 3 back up copies at all times in 3 different places every single day. You should also avoid updating your OS, plug-ins or crucial hardware along the way. The more complex the project file is, the more susceptible it may be to corruption and you must be even more vigilant than normal projects, as you may be protecting weeks, months, or even years of work.
With the many updates of Premiere Pro CC it's certainly not that practical, but something to keep in mind as you work on a large project.
KB8WFH wrote:
New versions are used for their new features and big fixes. Microsoft does not tell their customers not to open documents made in previous versions of their MS Word in upgraded versions because of issues. That defeats the entire purpose of upgraded software.
I do understand your stance on upgrading software. It should not be harmful to do. You should also be able to update a Premiere Pro project file without too much trouble. Sometimes, it's crucial to see if you can take advantage of a bug fix with an update. I learned that you just need to be super careful with large, complex projects like features and docs. If you must update, do so with plenty of project file back ups and a wary eye. If the situation goes awry, you can always return to these project files.
KB8WFH wrote:
I am attempting to use the project Manager to export the timeline into a new project and see if I can render that and it it makes any difference. Will let you know as soon as I have any results.
That's a good idea. Let us know if it works for you.
Thanks,
Kevin

Error compiling movie. Unknown error. In both Premiere and Media Encoder

I am trying to export a a batch of six sequences, out of Premiere Pro CC to my internal hard drive using the Apple ProRes 422 Quicktime setting. All of the sequence exports are failing in the first couple of seconds. This happens if I do them individually directly out of Premiere and if I export them out as a batch to Media Encoder. All get the same "Error compiling movie. Unknown error." error message. I have tried restarting the computer, that didn't fix it. I had the same problem with some other files yesterday but I was able to export them out individually OK. But with this batch, no dice. The sequences are all fully rendered. There aren't any problematic clips in the sequences, not that I can tell. None of the sequences is very long, only about 1-2 mins each.
Any ideas?
My system details are:
MacBook Pro (Retina, 15-inch, Mid 2014)
2.5 GHz Intel Core i7
16GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 750M 2048 MB
plenty of space on my startup disk

Error Compiling Movie... some past discussions and ideas
-http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering-or.html
-http://helpx.adobe.com/premiere-elements/kb/error-error-compiling-movie-render.html
-and nested sequences http://forums.adobe.com/thread/955172

AME - Unknown Error encoding failed/freeze/hangs h.264

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